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Anna Lindgren-Streicher
@astreichs
Sina Bahram
@SinaBahram
Ben Wilson
#MCN2014
Weaving Universal Design Into Museum Practice
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• Design is used to facilitate learning
• Natural possibilities for multi-sensory
learning activities
Inclusion in museums
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CAISE inquiry group framework
• Physical inclusion
• Cognitive inclusion
• Social inclusion
Inclusion in museums
Photo by Emily Maletz
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Universal designThe design of products and environments to be usable
by all people, to the greatest extent possible, without
the need for adaptation or specialized design.
Center for Universal Design
North Carolina State University
Physical inclusion
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Principles of universal design
• Equitable use
• Flexibility in use
• Simple and intuitive
• Perceptible information
• Tolerance for error
• Low physical effort
• Size and space for approach and use
Copyright © 1997 NC State University, The Center for Universal Design
Physical inclusion
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Universal design for learning
• Recognition networks: multiple means
of representation
• Strategic networks: multiple means of
action and expression
• Affective networks: multiple means of
engagement
National Center on Universal Design for Learning
Cognitive inclusion
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• Define your audience up front
• Use personas early on
• Look for in-house expertise
• Consult with expert advisors
• User testing throughout
• Collaborate with colleagues
Developing inclusive experiences
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Using personas
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Use in-house and external experts
Photo by Emily Maletz
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Nothing can replace hearing from actual
users through hands-on testing!
User testing
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Collaborate with colleagues
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The Universal Keypad
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• Provides tactile key based access to visual
touchscreen controls
• Allows users to switch between descriptive
audio/screen reader and amplified audio for
deaf/hard of hearing
• Controls zoom functionality for low vision
users
The Universal Keypad
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Rule:
Name+state+ordinality+(PAUSE)+hint
Example:
“Speed, Normal, 3 of 5, (PAUSE),
use Left and Right Arrow Keys to adjust speed."
Speech rule for reading out an item
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• Focus Highlighting
• Wrapping Menus
• Intuitive Activation
• Stateful Position
• Automatic Reading
Rules of thumb for accessible interfaces