WE TAKE PEOPLE AND PROCESSES TO THE NEXT LEVEL
Page 2 of 24
OUR VISION
To be Malaysia’s number one choice for People and Process Capability Development
OUR MISSION
To consistently provide world class, time tested and proven interventions to significantly raise the standard of Malaysian Workforce and Business Operations.
OUR TAGLINE
BETTER PEOPLE � BETTER PROCESSES � A BETTER WORLD
Page 3 of 24
SYNOPSIS
COMPANY NAME: mfQ Asia Sdn Bhd
ENTITY NO: 427123-U
COMPANY LOCATION:
5-11, The Boulevard,
Mid Valley City,
Lingkaran Syed Putra,
59200, Kuala Lumpur,
MALAYSIA
REGISTERED OFFICE:
43-2A Jalan Thambapillai,
Brickfields,
50470 Kuala Lumpur
TELEPHONE NO: +603-22870506 / 22870507 / 22870510 / 22870439
FAX NO: +603-22877513
WEBSITE: www.mfqasia.com
E-MAIL: [email protected]
DATE OF REGISTRATION: April 10, 1997
CORE BUSINESS: Providing training, consultancy, assessment and appraisal services in the field of Process and People Capability Development.
Page 4 of 24
CERTIFICATIONS: Certified to ISO 9001 Quality Management System and have maintained continuously this QMS for the last 18 years.
REGISTRATIONS:
1. MSC Malaysia Status Company (No. 1391)
2. Ministry of Finance (No. J19716996651055755)
3. HRD Fund (No. 0708)
REPRESENTATIONS:
1. CMMI Institute Partner – CMMI Institute of Carnegie Melon University, Pittsburg, USA
2. Accredited Training Organization (ATO) for PRINCE2 by APMG, United Kingdom
3. Registered Education Provider (REP) – Project Management Institute, USA
SMART PARTNERSHIPS:
With Universiti Kebangsaan Malaysia – Talent Enhancement & Event Management (TEEM) to offer professional services in Project Management to the Public Sector.
COUNTRIES SERVED:
1. Malaysia
2. Brunei
3. Indonesia
4. China
5. Hong Kong
6. India
7. Saudi Arabia
8. Taiwan
9. Thailand
Page 5 of 24
OUR TAGLINE IS:
BETTER PEOPLE + BETTER PROCESSES = BETTER WORLD
mfQ Asia is a boutique consultancy specializing in improving organizational performance through the development of the organization’s People and Process Capabilities. We do this by delivering services that support a focused approach to improving business performance and outcomes. Many organizations find it difficult to harness the inert capabilities of their people and
processes. And, we at mfQ Asia enable them to do this and this is where we excel.
Critical Success Factors for Becoming a World-Class Organization
Page 6 of 24
PEOPLE CAPABILITY DEVELOPMENT = BETTER PEOPLE
We design and deliver solutions to help organizations grow their businesses by developing their employees. We do this via:
1. TRAINING
Training is important to any business and not just as a day here or there, but as a more ongoing exercise in order to develop individuals. It is becoming a more regular activity within the workplace. The most recognised benefit of training is improving skills directly associated to an employee’s job demands.
The wider benefits of training must also be recognised; staff motivation, empowerment of workforce, staff retention, commitment and improved quality of service. Together with increased knowledge and skills these elements will increase employee productivity; this means increased profits for your business.
We have a wide range of courses available to choose from including management, sales & customer service, business systems, HR, Health & Safety as well as Personal Development (see below the list of our most popular programs)
Business and Management Skills Workplace Skills
Management responsibilities
Employment responsibilities
Financial management
Staff recruitment
Staff development
Business planning
Marketing your service
Managing change
Policy development.
Strategic Planning
Supervisory Development
Analytical Skills
Coaching and Counseling
Communication Creativity and Innovation
Delegation
Leadership Skills
Mentoring
Negotiation Skills
Presentation Skills
Social Networking
Team Building
Writing Skills
Finance for Non Finance Professionals
Personal Growth and Self Help Security and Loss Prevention
Appearance and Image
Organizational Skills
People Skills
Personal Performance
Problem Solving
Stress Management
Time Management
Business Continuity
Investigations IT Systems
Personal Security
Risk Management Security Personnel
Page 7 of 24
Apart from those identified in the earlier page, we are also involved in conducting certification programs such as ITIL (Foundation), Project Manager Professional (PMP), PRINCE2 (Foundation and Practitioner), Certified Lead Auditor (CLP), Certified Software Quality Engineer (CSQE) and Certified Quality Manager (CQM).
2. HUMAN RECOURSES CONSULTANCY
We partner with leading HR professionals to co-create unique processes and solutions to people challenges that your organization might face. Our pride is that we provide HR solutions that that are fast, pragmatic, and cost-effective. A list of HR solutions that we can provide for your organization is listed below:
Broad Areas Organizational needs our services meet
Vision- Mission To arrive at/ review company’s Vision Mission & Values and ensure shared understanding.
Competency Systems
To develop a competency Model for the organization (including Strategic, functional and level-based competencies) with clearly defined competencies.
To define behavioral indicators at proficiency levels in each competency. To develop positional competency maps for key positions and appropriate proficiency levels.
To assess competency levels of selected employees using and identify the Competency gaps and provide individualized feedback.
To train internal competency assessors in design and delivery of assessment/ development centers. To address competency gaps through training, role modifications etc.
To structure the organization better with competency needs- proficiency analysis and to create project teams using the same. To do succession planning on different time horizons using competency analysis.
Performance Management Systems
To review current PMS or its application / deploy Balanced Score Card based PMS.
Train line managers in use of PMS (including target setting, Performance review and feedback discussion)
Measure potential of select employees for developing them into leaders. Or Identify high potential employees.
Training Needs To carry out a TNA for employees or to measure effectiveness of T&D efforts and set in a system for the same.
Recruitment Systems
To arrive at/ review our organizational recruitment system.
To carry out standardized Recruitment system (including recruitment process, templates, Guides, competency based interview manuals) for select positions. Train internal recruiters on the recruitment system and need to measure effectiveness of Recruitment system. Create Induction program and Induction manual for the organization.
HR Policies To arrive at/ review organizational Policies and procedures.
Motivation & Retention Measure employee satisfaction and employee engagement.
To address specific retention and motivation issues.
Change Management To manage implications of a specific change in business delivery/ plan/ new initiative/ technology/ M&A/ other triggers.
Page 8 of 24
PROCESS CAPABILITY DEVELOPMENT = BETTER PROCESSES
The reliability of an organization’s service and products is a direct function of the vigor and vitality of underlying processes and people. A loss of quality in the product or service can have significant negative effects on the entire business. The need of the hour is the availability of an end to end quality solution that addresses all the process needs of an organization and ensures maximum Return on Investment with a very high level of confidence in the reliability of services and products. The only way to ensure this reliability is to have world class processes in place. And, the epitome of process capability development is none other than, once again Carnegie Mellon University, Software Engineering Institute’s Capability Maturity Model Integration (CMMI). It is a constellation of the three models.
1. CMMI for Development
2. CMMI for Services
3. CMMI for Acquisition
4. People CMM
1. CMMI for DEVELOPMENT
CMMI-DEV is used for process improvement in development organizations. CMMI-DEV is a model or collection of “best practices”
that organizations follow to dramatically improve the effectiveness, efficiency, and quality of their product and service development
work. CMMI-DEV also is supported by training courses and appraisal methodologies to help organizations objectively measure
their improvement progress.
Adopting CMMI-DEV is a solid, high-return investment that your organization can make to ensure long-term enduring results. The
business benefits experienced by organizations using CMMI-DEV in their process improvement programs include the following:
• Better customer satisfaction
• Increased quality
• More accurate schedules
• Lower development costs
• Substantial return on investment
• Improved employee morale and reduced turnover
Page 9 of 24
2. CMMI for SERVICES
CMMI for Services (CMMI-SVC) is a model that provides guidance to service provider organizations for establishing, managing,
and delivering services. The model focuses on service provider processes and integrates bodies of knowledge that are essential
for successful service delivery.
CMMI-SVC provides best practices that service providers can use when they:
• Decide what services they should be providing, define standard services, and let people know about them
• Make sure they have everything they need to deliver a service, including people, processes, consumables, and
equipment
• Get new systems in place, change existing systems, retire obsolete systems, all while making sure nothing goes
terribly wrong with the service
• Set up agreements, take care of service requests, and operate service systems
• Make sure they have the resources needed to deliver services and that services are available when needed-at an
appropriate cost
• Handle what goes wrong-and prevent it from going wrong in the first place if possible
• Ensure they are ready to recover from potential disasters and get back to delivering services if the disaster occurs
3. CMMI for ACQUISITION
CMMI for Acquisition (CMMI-ACQ) is a model that provides guidance to acquisition organizations for initiating and managing the
acquisition of products and services. The model focuses on acquirer processes and integrates bodies of knowledge that are
essential for successful acquisitions CMMI-ACQ provides an opportunity for acquisition organizations to:
• Avoid or eliminate barriers and problems in the acquisition process through improved operational efficiencies
• Initiate and manage a process for acquiring products and services, including solicitations, supplier sourcing,
supplier agreement development and award, and supplier capability management
• Utilize a common language for both acquirers and suppliers so that quality solutions are delivered more quickly and
at a lower cost with the most appropriate technology
4. PEOPLE CMM
We do this as per Carnegie Mellon University, Software Engineering Institute’s People Capability Maturity Model (People CMM). People CMM guides an organization through a series of increasingly sophisticated practices and techniques for developing its overall workforce. These practices have been chosen from experience as those that have significant impact on individual, team and organizational performance. We enable our customers to achieve People Process Leadership by aligning people capability with existing business opportunity and organizational strategy.
Apart from these, we also assist organizations to adopt other industry specific standards such as ISO 9001 Quality Management System, ISO 14000 Environmental Management System, OHSAS 18000 Occupational Health, Safety Management System, ISO
20000 IT Service Management System, ISO 27001 Information Security Management System, ISO 15489 Records Management System and the whole range of Project Management Maturity Models.
Page 10 of 24
WORLD CLASS ORGANIZATIONS = BETTER WORLD
To-date mfQ Asia has taken more than 180 organizations, worldwide, to various levels of CMMI ratings. Apart from that we have rendered various other types of interventions to more 800 companies. Listed below is a partial list of our clients.
METHODOLOGIES
Project Management
1. Celcom (Malaysia) Berhad
2. Telekom Research and Development Sdn Bhd
3. DRB-HICOM
PRINCE2®
1. Agensi Inovasi Malaysia
2. N2N Connect Berhad
3. Felda Prodata
4. Construction Industry Development Board Malaysia
5. Malaysia Petroleum Resources Corporation
6. QPIC Consultants
7. DRB-Hicom Auto Solutions
8. MODENAS
9. PUSPAKOM
10. Petronas Carigali
11. Kementerian Wilayah Persekutuan dan Kesejahteraan
12. Northport Berhad
13. GADL/GMR(Maldives) Group India
14. SapuraKencana
15. DRB-HICOM Defence Technologies
16. UKM Talent Enhancement & Event Management
17. Invest KL
18. Bank Muamalat
19. Bank Rakyat
20. Kementerian Pelajaran
21. Lembaga Hasil Dalam Negeri
22. Air Asia
23. Jabatan Muzium Malaysia
24. Frost & Sullivan
25. TEB Systems Integrators
26. Malaysian Electronic Payment System
27. Malaysian Administrative Modernisation and Management Planning Unit (MAMPU)
Page 11 of 24
SYSTEMS / STANDARDS People-CMM Maturity Level 2
Completed 1 Multimedia Development Corporation (MDeC)
CMMI® for Development Maturity Level 2
Completed 1. AccelTeam Sdn. Bhd 2. Argisoft(M) Sdn Bhd 3. Authentic Venture Sdn Bhd 4. Biztrak R & D Sdn Bhd 5. Byte Craft Sdn Bhd 6. Digitech MSC Sdn Bhd 7. Genting Information Knowledge Enterprise Sdn Bhd 8. GPRO Technologies Bhd 9. IBA Health (Malaysia) Sdn Bhd 10. InterTAC (M) Sdn Bhd 11. MAPIT MSC Sdn Bhd 12. Online One Software (MSC) Sdn Bhd 13. Paradigm Systems Berhad 14 PowerComp Software Sdn Bhd 15. Research & Development Division of Financial Information Service Co. Ltd (Taiwan) 16 Smart-Ed Dot Com Asia Sdn Bhd 17 Solution Assessment & Development Centre, MDeC 18 Telekom Applied Business Sdn. Bhd 19 Tradenex.Com Sdn Bhd 20 CBS Technology 21 Universiti Kebangsaan Malaysia (HICORE - FSTM) 22 Continental Automotive Components 23 Brunei Accenture Group Networks (Brunei)
CMMI® for Services Maturity Level 2 Completed 1. TIME Engineering Berhad
CMMI® for Development Maturity Level 3 Completed 1. APIIT 2. Axon 3. CHAIN INFORMATION SYSTEMS INC (Taiwan) 4. Cuscapi Innovation Lab Sdn Bhd (formerly known as Transight) 5. MSC Management Services 6. MSC Technology Centre 7. Sapura Telecommunications Berhad 8. Telekom Applied Business Sdn Bhd 9. Telekom Research & Development Sdn Bhd 10. Telekom Smart School Sdn Bhd 11. THE MEDIA SHOPPE BHD 12. Xybase MSC Sdn Bhd 13 Beijing Hualong Information Consulting Co. Ltd (China)
Page 12 of 24
14 Zhenjiang Webo Information Technology (China) 15 Changzhou LeFeng Software (China) 16 Changzhou KingSea Science Technology (China) 17 InfoPro 18 Changzhou ZXHD Technology Co., Ltd (China) 19 Changzhou Yuanpu Software Technology Co., Ltd (China) 20 Nanjing Meiruan Science and Technology Co. Ltd (China) 21 Jiangsu Suze E-commerce Co. Ltd (China) 22 IITC Global 23 Rexit Software 24 SKALI, Alam Teknokrat Sdn Bhd 25 Changzhou Sudian Science Technology Co., Ltd (China) 26 ChangZhou QunCH Software Technologies Inc (China) 27 JianFeng Software Development Co., Ltd (China) 28 Dingjie Information Technology Co.,Ltd (China) 29 Jiangsu VOTEX Information & Technology Co., Ltd(China) 30 GuiZe(Changzhou) Electronic Technology Co., Ltd(China) 31 Jiangsu Electronic Business Co., Ltd (China) 32 Changzhou ASIA Electronic Co., Ltd (China) 33 SuQian Dahua (China) 33 Jiangsu Strongeer Software Technology Co.,Ltd (China) 34 Zhenjiang Zhicheng Software (China) 35 Do1 Information Technology (China) 36 Zhenjiang HengTai Software Co., Ltd.(China)
37 Zhenjiang ERUN Information Technology Co., Ltd.(China) 38 Paradigm Systems Berhad 39 ZhenJiang Applyload Computer Technology Co., Ltd.(China) 40 Shenzen Maxvision Technology(China) 41 Golden Rain YiXing(China) 42 ZhenJiang Intal Computer Network Co., Ltd. (China) 43 Zhenjiang NanZiTongHua Software Co. Ltd. (China) 44 Zhenjiang KINGIANG Software Corporation(China) 45 Hangzhou B-Soft Computer Engineering Co. Ltd.(China) 46 Hangzhou Labour Technology Co. Ltd.(China) 47 Zhenjiang Anyang Safety Equipment Technology Co.,Ltd(China) 48 JiangSu Aopusheng Information Technology CO.Ltd.(China)
49 Nanjing SuoXin Science & Technology Consulting Co. Ltd(China) 50 Privasia 51 Felda Prodata Systems Sdn Bhd 52 Nantong Kingboom Software Co. Ltd (China) 53 Changzhou Keneng Electrical Appliance Co., Ltd. (China) 54 Jiangsu HuaTour Network Technology Co., Ltd.(China) 56 Changzhou Create-Easy Computer Technique Application Co. Ltd. (China) 57 Nantong Tradekey info&tech Co. Ltd (China) 58 Nanjing Richen Science Technology Co., Ltd. (China) 59 Zhenjiang XunZhi (China) 60 Jiangsu HongZhiGu Animation Entertainment Co., Ltd.(China) 61 Hangzhou Tichogrid (China) 62 New Torch Information Industrial (China)
Page 13 of 24
63 Shandong Wangyou Network Technology (China) 64 Hangzhou Logistics Network (China) 65 Yangzhou Shengtai Tech Development (China) 66 Nanjing Jianpu Software (China) 67 Nanzi Power Efficiency (China) 68 N2N Connect 69 Microlink Solutions Berhad 70 Jabatan Teknologi Maklumat, PPUKM 71 RQNet MSC 72 Continental Automotive Components 73 Time Engineering Berhad 74 Jiangsu DingFeng 75 Suzhou Sucheng Wireless Application (China) 76 JIANGSU CHENGCHENG ELECTRIC (China) 77 Zhejiang Lison Technology (China) 78 JieZhen Computer June12 (China) 79 Jiangsu Zhongyu Network (China) 80 Yangzhong Suhui Medical (China) 81 ZHENJIANG RONGCHENG (China) 82 JIANGSU TIANCHEN SILICON MATERIAL (China) 83 Jiangsu Bavi Engineering Technology (China) 84 Jiangsu Hantang (China) 85 Cnetstar Telecom Technology (China) 86 Jiangsu Langrui Electric Appliance (China) 87 JIANGSU JIT SOFTWARE (China) 88 Jiangsu Xuancheng (China) 89 ZHEJIANG JOB EDUCATION TECHNOLOGY (China) 90 Changzhou Business Network (China) 91 Daqo Group (China) 92 Jiangsu Yinjia Electronic Equipment (China) 93 Xuzhou Juntong (China) 94 Jiangsu Huatai Electric Power Meter (China) 95 Yunshen Science & Technology (China) 96 Public Information Technology (China) 97 Zhenjiang Dongruan (China) 98 Keda Chuanyuan (China) 99 Chunhuan Fluorine Products (China) 100 Jurong Zhimeng (China) 101 ChinaJey Information Technology (China) 102 YINENG ELECTRIC (China) 103 Yixing Digital Technology (China) 104 Think Freely (China) 105 Baolong Electric (China) 106 Xuran Information (China) 107 Rising Technology (China) 108 Yangzhong Yongsheng Paper Products Co., Ltd. (China) 109 Tongling Electrical Appliance (China) 110 Jinding (China) 111 Weirui (China) 112 Randa (China)
Page 14 of 24
113 Marine Accessories (China) 114 TenhoAuto (China) 115 Fengze (China) 116 Yunhui (China) 117 Yangzhong Feida Paper Products Co., Ltd. (China) 118 Jindi (China) 119 Huayang Latex Products (China) 120 HuaQiang Velvet Threading (China) 121 Brunei Accenture Group Networks (Brunei)
CMMI® for Services Maturity Level 3 Completed 1. GIOD Governance & Risk Analytics, CIMB Group
CMMI® for Development Maturity Level 5
Completed 1. Information Management Centre, Chung – Shan Institute of Science & Technology (Taiwan)
SEI Authorized Introduction to CMMI Training
Official Introduction to CMMI® 2007 1 19th - 21st April 2007 (New Delhi) 2 12th - 14th November 2007 (Public - KL) 2008 1 20th - 22nd February 2008 (Public - KL) 2 20th - 23th April 2008 (Swisslog, KL) 3 27th - 29th May 2008 (Public - KL) 4 17th - 19th September (Telekom Indonesia) 5 4th - 6th November 2008 (Public - KL) 2009 1 7th - 9th January 2009 (Public - KL) 2 21st - 23rd April 2009 (Public - KL) 3 20th-22nd June 2009 (China) 4 6th - 8th October 2009 (Public - KL) 5 13th- 15th October 2009 (Continental Automotive-Penang) 2010 1 17th-19 March 2010 (Public-KL) 2011 1 23rd-24th February 2011 (Public-KL) 2 17th – 19th August 2011 (Continental Automotive-Penang) 2012 1 5th – 6th January 2012 (TIME Engineering – KL) 2013 1 10th – 11th June 2013 (Microlink – KL)
Page 15 of 24
2014 1 20th – 22nd February 2014 (BAG Networks) 2 17th – 19th March 2014 (GIOD Governance & Risk Analytics, CIMB Group)
List of Clients ISO/IEC 20000 IT Service Management
Work in Progress
1. Alfanar IT (Saudi Arabia)
2. Business Information System (BIT) Sdn Bhd
List of Clients Certified to MS ISO 9001: 1994 Quality Management System Standard 1. Center for Modern Management (owned by Sarawak State Government)
2. Corporate Adventure Learning Camp
3. ICI Paints (M) Sdn Bhd
4. Institute Seminars Malaysia
5. PIE Control Sdn Bhd
6. HighTec Padu (formely known as PNBIT)
7. Security Industry Training Organization
8. Wagon Engineering Sdn Bhd
List of Clients Certified to MS ISO 9002: 1994 Quality Management System Standard
1. Asian Bintulu Fertilizer Sdn Bhd
2. Buildcon Berhad
3. ICI Agrochemicals (M) Sdn Bhd
4. ICI Industrial Chemicals (M) Sdn Bhd
5. ICI Fertilizer (M) Sdn Bhd
6. James Howden (M) Sdn Bhd
7. Lembaga Air Sibu
8. Malaysian Paper Carton Sdn Bhd
9. May Plastics Industries Sdn Bhd
10. MCIS Safety Glass
11. MIPM
12. Oriental Metal Industries 13. Petronas Dagangan Berhad, Subang International Airport Aviation Depot 14. Petronas Dagangan Berhad, Bayan Lepas International Airport Aviation 15. Petronas Dagangan Berhad, Kuching International Airport Aviation 16. Petronas Dagangan Berhad, Padang Matsirat International Airport
17. Petronas Dagangan Berhad, Sandakan Aiport Aviation Depot
18. Petronas Dagangan Berhad, Sultan Ismail Airport Aviation Depot
19. Petronas Dagangan Berhad, Kota Kinabalu Aviation Depot
20. Petronas Dagangan Berhad, Miri Aiport Aviation Depot
21. Petronas Dagangan Berhad, Sibu Airport Aviation Depot
22. Petronas Dagangan Berhad, Kerteh Airport Aviation Depot
23. Petronas Gas Berhad (Gas Processing Plant)
24. Petronas Gas Berhad (Transmission On-Line Division)
25. Petronas Penapisan (Terengganu) Sdn Bhd
Page 16 of 24
26. Ready Mixed Concrete (M) Sdn Bhd
27. Sapura Teledata Sdn Bhd
28. Sapaura Uniphone Sdn Bhd
29. Suruhanjaya Perumahan dan Pembangunan Sarawak
30. Thomas Howell Group (M) Sdn Bhd
Government and Statutory Bodies
1. Arkib Negeri Sabah
2. Institut Pentadbiran Awam (INTAN)
3. Jabatan Parit dan Saliran (Hydrology Department)
4. Jabatan Pendaftaran Negara, Malaysia (JPN)
5. Jabatan Perancang Bandar dan Desa Selangor
6. Jabatan Perancang Bandar dan Desa Semenanjung Malaysia
7. Jabatan Parit dan Saliran, Sarawak
8. Jabatan Perkhidmatan Kebajikan Am Sabah
9. Jabatan Perkhidmatan Awam
10. Jabatan Pembangunan Koperasi
11. Jabatan Ukur dan Pemetaan
12. Kementerian Kerajaan Tempatan dan Perumahan
13. Kementerian Pembagunan Luar Bandar dan Kemajuan Tanah
14. Kumpulan Wang Simpanan Pekerja (KWSP)
15. Labuan Corporation
16. Lembaga Perkhidmatan Kewangan Luar Pesisir Sabah
17. Lembaga Air Sibu
18. Lembaga Air Kawasan Utara, Sarawak
19. Lembaga Air Kuching
20. Majlis Perbandaran Kuching Selatan
21. Majlis Adat Istiadat Negeri Sarawak
22. Majlis Perbandaran Kuching, Miri
23. Majlis Perbandaran Kluang
24. Majlis Daerah Luar Bandar Sibu
25. Majlis Daerah Mersing
26. Majlis Daerah Simpang Renggam
27. Majlis Daerah Kulai
27. Majlis Daerah Kulai
28. Ministry of Enviroment, Sarawak
29. Perbadanan Kemajuan Perusahaan Kayu Sarawak (PUSAKA)
30. Pertubuhan Keselamatan Sosial Malaysia (PERKESO)
31. Sarawak Tourism Board
32. Sabah Parks
33. SIRIM Berhad
34. UDA Holdings Berhad (UDA)
35. UDAPAC
36. Yayasan Pahang
37. Malaysian Biotechnology Corporation
Page 17 of 24
List of Clients Certified to ISO 9001:2000
1. AAR QS Consultancy
2. AMD Associates
3. Amer & Associates
4. Appraisal (Malaysia) Sdn Bhd
5. AT Associates
6. Azmi & Co Sdn Bhd
7. Basar & Harun
8. CCO & Associates
9. CIC-QS Services Sdn Bhd
10. Colliers Jordan Lee & Jaafar
11. CPK Nizaruddin Jurukur Bahan Sdn Bhd
12. Design Cost Consultant
13. Fawziah & Tan Associates
14. Gabungan Jurukur Bahan
15. Hashim dan Lim Sdn Bhd
16. Henry Butcher Malaysia
17. JBB Consultant Sdn Bhd
18. Jones Lang Wootan
19. Jurukur Bahan FPS Sdn Bhd
20. Jurukur Bahan Perdana
21. Jurukur Bahan Majubina
22. Jurukur Kosrancang Sdn Bhd
23. JUB Padu
24. KAS Jurukur Bahan Sdn Bhd
25. KGV Lambert Smith Hampton
26. Khong & Jaafar Sdn Bhd
27. Kristal Padu Konsult
28. KSK Associates Sdn Bhd
29. Kuantikos Perunding Sdn Bhd
30. Kuantibina Sdn Bhd
31. Kumpulan Sepakat Konsult
32. L.S.F Technology
33. MF Associates
34. Ng Kai Seng & Associates
35. NHF Consult
36. Northcroft Lim Perunding Sdn Bhd
37. Malaysian Biotechnology Corporation
38. Pakatan International Md Ishak & Rakan-Rakan Sdn Bhd
39. Pakatan Property Consultancy (PPC International Sdn Bhd)
40. Pakatan Ukur Bahan Sdn Bhd
41. Perunding C & T
42. Perunding DMA Sdn Bhd
43. Perunding Jati
44. Perunding Kos Putra Sdn Bhd
45. Perunding Kos T & K Sdn Bhd
Page 18 of 24
46. Perunding Kos Teknik
47. Pesaka Nuri
48. Perunding Primakos Sdn Bhd
49. Perunding SL
50. Perunding Unikon
51. Q & C Jurukur Perunding
52. QS Focus Sdn Bhd
53. Rahim & Co Chartered Surveyor
54. Raine & Horne (Kuala Lumpur)
55. Raine & Horne (Penang)
56. W & K Perunding Ukur Bahan
57. YSCA Consultancy Sdn Bhd
58. Zainal Rakan-Rakan
59. Zakaria –Lee & Partners Sdn Bhd
List of Clients Certified to MS ISO 9001: 2008 Quality Management System Standard
1. Jurukur Majubina
2. Design Cost Consultant
3. Jurukur Jasa Jaya
4. CKP Nizaruddin Jurukur Bahan
5. Offshore Industries
6. Northcroft Lim Perunding
7. Econcos Consultant
8. Sibu Waterboard
9. PUSAKA
10. Jurukur Esa
11. Biotech Corporation Malaysia
12. MF Associates
13. Raine & Horne (Kuala Lumpur)
Work In Progress
1. EQ Engineering
2. Koperasi PUSAKA
3. Perbadanan Perumahan 1Malaysia (PR1MA)
List of Clients Certified to ISO IEC Guide 25 Standard
1. Carlo Gavazzi (M) Sdn Bhd
2. Kumpulan Ikram
3. Petronas Research & Scientific Services Sdn Bhd
List of Clients Certified to QS 9000 Requirements
1. AMP Connectors (M) Sdn Bhd
2. Automotive Industries Sdn Bhd
3. SJM FLEX
4. Earntrade
Page 19 of 24
List of Clients Certified to Integrated Management System (QMS, EMS, OHSAS)
1. HENKEL Malaysia(formely known as Dexter)
2. Sarawak Tourism Board
3. Sumikei
List of Clients Certified to ISO/IEC 17025 Standards
1. Ministry of Health (Government Hospital Pathology & Labotories)
2. Fumakila (M) Sdn Bhd
List of Client Certified to ISO/TS 16949 Standards
1. HENKEL Malaysia
MANDATORY
List of Clients for Anti Money Laundering Act (AMLA)
1. Affin Bank Berhad
2. AIG General Insurance (Malaysia) Berhad
3. Alliance BANK Malaysia Berhad
4. ASEAN Bankers 5
5. Asian Finance BANK
6. Bank Muamalat Malaysia Berhad
7. Bank Kerjasama Rakayat Malaysia Berhad
8. Bank Simpanan Nasional
9. Great Eastern Life Assurance (Malaysia) Berhad
10. HSBC Bank Malaysia Berhad
11. Koperasi Tentera
12. MIDF Amanah Asset Management Berhad
13. MIDF Berhad
14. MIDF SISMA Securities Sdn Bhd
15. OCBC Bank
16. SME Bank
17. Takaful Ikhlas Sdn Bhd
18. Takaful Malaysia
19. Valuecap Sdn Bhd
SKILLS
Advanced Project Management 1. Telekom Research and Development Sdn Bhd
Coaching Skills Program
1. Bank Kerjasama Rakyat Malaysia Berhad
Page 20 of 24
Effective Performance Feedback 1. Multimedia Development Corporation Sdn Bhd
English Program
1. Secondary Schools of Aceh, Indonesia
Failure Mode and Effect Analysis Training
1. Institut Penyelidikan Teknologi Nuklear Malaysia (MINT)
Interpersonal Skills
1. Multimedia Development Corporation Sdn Bhd
Mind Mapping
1. Petronas Carigali
Passion for Quality
1. Export - Import Bank of Malaysia Berhad
Problem Solving Techniques
1. Selangor Dredging Bhd
Process Improvement Techniques
1. UITM 2. Selangor Dredging Bhd
Process Measurement & Analysis
1. Selangor Dredging Bhd
Presentation Skills
1. Great Eastern 2. Telekom Malaysia Berhad 3. Multimedia Development Corporation Sdn Bhd
Staffing
1. Multimedia Development Corporation Sdn Bhd
Strategic Planning Session 1. SPANCO Sdn Bhd
Page 21 of 24
Team building 1. Multimedia Development Corporation Sdn Bhd
Thinking on Your Feet
1. Petronas Carigali
Train the Trainer 1. GAMUDA 2. GIOD Group Technology, CIMB Group
PRINCE2 Project Management Methodology 1. DEFTECH 2. Invest KL 3. Air Asia 4. N2N 5. MEPS 6. CIDB 7. FELDA Prodata 8. DRB-HICOM 9. TIMES Engineering Bhd 10. SAPURA KENCANA 11. MAMPU 12 Kementerian Kemajuan Luar Bandar Dan Wilayah 13 Muzium Negara 14 Lembaga Hasil Dalam Negeri 15 TEEM Universiti Kebangsaan Malaysia
COMPANY MILESTONES
1993 Appointed to prepare all the Local
Councils in the state of Sarawak for the ISO 9002: 1987 certification
(20th May) Became Company Member with Institute of Quality Malaysia (IQM)
1995 (5 July)
Environmental Technology Member of the Regional Institute of Environmental
Technology
1997 The 1st Malaysian training provider for ISO 9000:1994 Lead Auditor Training Course approved under Malaysia Register of Certificated Auditors
(MRCA)
Appointed by Plexus to provide QS 9000 training programs.
(1st January) Introduced ASQ's (American Society for Quality) Certified Quality Manager
program in Malaysia
(7th June) The 1st Malaysian training and
consultancy organisation to be certified to ISO 9001:1994.
1998 Became Certified Consultants with
MRCA
Certified center to provide Certificate in Quality Assurance Management by
University of Manitoba
2000 (16 December)
The 1st organisation to be certified to ISO 9001:2000 standard in Malaysia
2001 Conducted the first Training Led Consultancy (TLC) approach in
Malaysia for the Institution of Surveyors Malaysia (ISM) for developing and implementing ISO 9001: 2000 for ten
(10) Valuation firms.
Successfully implemented the 1st Integrated Management (ISO 9001:2000, EMS 14001:1996 &
OHSAS 18001: 1999) System for a client in Malaysia
2002 Appointed by MAMPU to provide
training and consultancy services for ISO 9001:2000 standard for government agencies.
2003 Appointed to prepare all the Local
Councils in the state of Sarawak for the ISO 9001: 2000 certification
2004 Successfully provided training and consultancy services for the 1st
software organization to be rated at ML3 for SW - CMM
2005 Successfully provided training and
consultancy services for the 1st Project Management organization to be rated
at ML3 for CMMI
(20th March) The 1st Malaysian organization to be appointed as a SEI Partner by Software Engineering Institute, Carneige Mellon
University.
2006 Successfully trained a Malaysian to become the 1st SEI Authorized Lead Appraisal & SEI Authorized instructor.
Conducted the 1st SCAMPI Class A Appraisal for a SME in Malaysia.
2007 Successfully took the 1st Malaysian company to People-CMM Maturity
Level 2.
Successfully conducted 16 SME SCAMPI Class A Appraisal for more than 16 local SME’s and software
companies.
Trained a 2nd Malaysian to become the SEI Authorized Lead Appraiser
2010 Successfully trained 5 personnel to become PRINCE2 Practitioner
2011 Successfully appraised more than 100 organization worldwide to various Maturity Levels of the various CMMI
Models
(16h February) Appointed by APMG International as an Authorized Training Organization (ATO)
to conduct PRINCE2 training and certification
Successfully trained 4 Malaysians to become PRINCE2 Approved Trainers
2013 Successfully appraised more than 150 organization worldwide to various Maturity Levels of the various CMMI
Models
2014 (1st April)
Appointed by Project Management Institute (PMI) as its Registered
Education Provider (REP) to conduct the preparation class for PMP Exam
1990-1994 1995-1999 2000-2004 2005-2009 2010-Current
This page intentionally left blank.
Page 24 of 24
TAKE
YOUR PEOPLE AND PROCESSES
TO THE NEXT LEVEL