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Page 1: Voice of the Supply Chain leader - 2014 - SUMMARY CHARTS

Voice of the Supply Chain Study

Summary Charts2013-14

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Agenda

Study Overview

Supply Chain Performance

Supply Chain Center of Excellence

IT Systems and Spending

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Study Overview

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Nearly 3/4 of Respondents Work for a Manufacturer

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Respondent Companies Have an Average of $4B in Revenue and 28,000 Employees

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Nearly ½ of Respondents Work in a “Discrete” Industry

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60% of Respondents are Director-Level or Higher

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Agenda

Study Overview

Supply Chain Performance

Supply Chain Center of Excellence

IT Systems and Spending

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Nine-in-Ten Have a Supply Chain Organization

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On Average, Supply Chain Organization Has Five Functions Reporting into it; Leader Typically Reports to

CEO,COO or President

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Top Supply Chain Descriptive Challenges Two Years Ago:Room for Improvement, Reactive, Traditional,

Silos and Cautious

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Many More Supply Chain Descriptive Strengths Today:Global, Many, Controlled, Pull, and Aligned

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Greatest Improvements in POSITIVE Descriptors:Global and Modern

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Greatest Improvements in NEGATIVE Descriptors:Functional Silos and Reactive

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Descriptors to Work on – Then & Now:Working Well, Risk-Taking, Fast, Agile, Modern,

Outside-in, and Proactive

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Descriptors to Work on – Then & Now:Room for Improvement, Cautious, Traditional

and Reactive

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Top Supply Chain Descriptor Two Years Ago vs. Today: Room for Improvement vs. Global

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Top Areas of Supply Chain Pain:Executive Team Understanding and Data Access

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Shortening Lead-Times Is Top Pain for Discrete IndustriesVs. Actionable Analytics for Process Industries

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Top Areas of Supply Chain Focus:Saving, Demand Planning and Lean Processes

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Top Focus for Discrete: Improving Demand PlanningTop Focus for Process: Saving Costs

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Top Supply Chain Trends:Data Visualization, Supply Chain Visibility and

Demand Sensing

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Top Trend for Discrete: Big DataTop Focus for Process: Supply Chain Visibility

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Additional Supply Chain Challenges:Speed, Agility, Alignment, Visibility

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Agenda

Study Overview

Supply Chain Performance

Supply Chain Center of Excellence

IT Systems and Spending

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Nearly Half Reporting Having a Supply Chain Center of Excellence

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Primary Functions of Center of Excellence:Best Practices, Metrics and Strategy

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Largest Gap in Center of Excellence Performance vs. Importance:

Definition of Supply Chain Metrics

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Agenda

Study Overview

Supply Chain Performance

Supply Chain Center of Excellence

IT Systems and Spending

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13 or More Operational IT Systems on Average;45% Have More Than 10 Systems

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Most Common IT Systems:Order Management and ERP

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Among Most Important and Most Satisfactory:Order Management and Demand Planning

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Greatest Gaps in IT System Importance vs. Satisfaction:ERP, Order Management, Demand Planning

and Production Planning

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7% Use Cloud-Based Delivery for 1+ IT Systems,17% Use Business Process Outsourcing for 1+ Systems

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Cloud-Based Delivery Most Common for Tactical Supply Planning; Business Process Outsourcing Most Common for

Warehouse Management

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Top Current/Planned Areas for Using Cloud-Based Delivery:Tactical Supply Planning and Demand Planning

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Top Current/Planned Areas for Using Business Process Outsourcing:

Warehouse Management and Transportation Planning

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Over Half Expect Company to Spend More on Supply Chain Technology in 2014

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Discrete Industries Are More Likely to Expect aDecrease in Supply Chain Technology Spending This Year

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Technology Spending Focus in 2014:Demand & Supply Planning, ERP, SAP, SC Visibility

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Most Common Areas for Increased Spending:Supply Chain Planning & Execution, and

BI Analytics & Reporting

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For Half, IT and Supply Chain Jointly Decide onSupply Chain Technology Funding


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