VIRUS AND MALWARE PREVENTION AND REMOVALBY KYLE GRIFFINNETWORK ADMINISTRATORNINESTAR CONNECT
Disclaimer: No matter how good your Antivirus
software is you are always susceptible to a
virus or malware infection
VIRUS AND MALWARE PREVENTION
• Adequate antivirus software
• More secure web browser
• Avoiding unknown websites and advertisements
• Picking out misleading pop ups
• Email Safety
ADEQUATE ANTIVIRUS SOFTWARE
• Real time protection!
• Not all free antivirus software is real time
• Keep it up to date!
• Run on a scheduled daily basis
VIPRE
• Auto updates
• Real time protection
• Built in firewall
• Social networking protection
• Link protection
KASPERSKY
• Auto updates
• Real time protection
• Built in Firewall
• Parental controls
• Social networking protection
SECURE WEB BROWSER
Google ChromeMozilla Firefox
AVOID UNKNOWN WEBSITES AND SOFTWARE
• Websites with lots of banner ads
• Usually a good indication this website is there to make money off of you, be leery
• Pay attention to where Hyperlinks will take you
• Your web browser will show you where a link will take you if you hover over with a mouse
WINDOWS THAT POP UP SAYING YOU HAVE VIRUS INFECTIONS OR NEED TO UPDATE SOME SOFTWARE
• Most common cause of virus infection
• Sometimes very tricky
• Antivirus usually does nothing to protect you against this
EMAIL – NEVER OPEN FROM UNKNOWN SENDERS
• Check the “from” or “sender” name
• Could use the link hoover trick shown earlier
VIRUS MALWARE REMOVAL
• Signs of infection
• Rogue Antivirus
•Good free scanners
• Run these three
KNOWING WHEN YOU ARE INFECTED!
• Running poorly, slow and unresponsive
• Lots of popups when on the internet and not
• Unfamiliar antivirus programs
• No internet connection
ROGUE ANTIVIRUS
GOOD FREE ANTIVIRUS SCANNERS
• ComboFix
• Malwarebytes
• Microsoft Security Essentials
COMBO FIX -HTTP://WWW.BLEEPINGCOMPUTER.COM/DOWNLOAD/COMBOFIX/
• Highly invasive
• Very powerful
• Free!
• Command line based
EXAMPLES:
•Microsoft Security Essentials –www.Microsoft.com
• Real time protection
• Comes with Windows 8.1
• Malwarebytes – www.malwarebytes.org• Very good scanner• No Real Time in free version
NINESTAR NERDS
• Virus/Malware Removal
• Hardware Problems
• Network Setups
• Data Backup
• Software/Hardware Diagnostics
• Mobile Device Setup
Triple Play customers receive a 90 minute free session once a year
Ninestar Support CenterOpen 24/7/365317-326-4357