Download - Versant Oracle
About Versant
Our Services
Our Oracle Retail Practice
Our Expertise
Working Methodology
Value Proposition
Resource Mix
Case Study
1/27/2015 Versant in Oracle Retail 2
Corporate Profile
Established in 2000 and is headquartered in Arlington Heights, IL 60005,USA
Multiple Global Offices and world class technology center in India
ISO 9001:2008 Certified and Oracle Gold Partners
Over 200+ Technical and Functional Consultants across Globe
Intensely focused on Customer Services with Proven Delivery Capabilities
and consistent growth
Vision
To become a Globally respected IT Services Company in Retail Vertical
providing best business and technological solutions.
It is innovation that drives our success and to be ranked 1st in
Retail ERP Implementations, Maintenance and Support Services.
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COMPANY PROFILE
Established dedicated Oracle Retail Centre of Excellence in April 2008
Approx $400K USD investments made in FY09-10 on competency
building initiatives
100+ associates with extensive Technical, Functional & Domain
experience in Retail Merchandising and Store Operations across all
retail formats
Oracle certified solutions experts
Industry’s best capabilities in Merchandising and Store Operations Area including
RMS, RPM, ReIM, ReSA, POS, Back Office, Central Office,
Time & Labor, Mobile & Handheld applications
Retail Solution labs to design & simulate real business scenarios
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VERSANT’S ORACLE RETAIL COE
In-S
tore
sO
pe
rati
on
s
Me
rch
an
diz
ing
Op
era
tio
ns
Me
rch
an
diz
ing
Pla
nn
ing
SC
MP
lan
nin
g&
Exe
cuti
on
Implementation / Roll-out
Enterprise Application Integration
Application Maintenance and Support
RETAIL SERVICE OFFERING
ORPOS
ORBO
ORCO
ORSIM
DIMP
Labels &
Tags
RMS
RESA
REIM
RPM
RWMS
RTM
RDF
RPAS
AIP
Allocation
MDO
Others
RIB
RDW
Others
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ONE STOP SHOP FOR ORACLE RETAIL SERVICES
Consulting
Roadmap
Requirement Gathering
Business Process Mapping
Gap Analysis
Business Process Change / Customize
Governance
Implementation
Application Implementation
Custom Development
Application/Tools Integration
System Integration
Data Migration
Quality Assurance
Test Strategy
Test Planning and Management
System Testing
Integration Testing
Maintenance and Support
Application maintenance
L2 and L3
Increase system availability
Monitor performance
Program Management
Change Management
Continuous Improvement
Reusability
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VERSANT’S ORACLE RETAIL END TO END SERVICES
VERSANT’S ORACLE RETAIL COE
REACTIVITYEnsure Service
Continuity
AVAILABILTYEnsure Service
Availability
FLEXIBILITY Alignment with needs
VISIBILITYService
monitoring and reporting
PRO-ACTIVITY
Fulfill customer challenges
Service Strategy
• Align Services with1. Business Processes2. Service Architecture3. Operating Models4. Technology Infrastructure
Service Design
• Design services that lead to efficiency in operations while controlling service quality and business risks
Service Transition
• Ensure the service design is effectively realized in the transition to the operations while controlling the risks of failure and disruption
Service Operations
• Achieve effectiveness and efficiency in the delivery and support of the services
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END-TO-END INTEGRATION
Existing ERP/Applications Other Legacy Systems Across the globe
Segment Mix
20% Hard lines 25% Food & Grocery
25% Department
Stores20%
Functional
46%
Techno-
Functional
34%
Technica
l
30% Soft lines
Resource Mix
> 8 Years35%
4 to 8 Years 40%
< 4 Years 25%
Experience Mix
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RESOURCE MIX
Assured Trust
Best Services
Best Price on Right Time
Value Add to Business
How are we different ?
Excellent Resources Mix with a strong domain expertise
Technical Perfection
Vertical focused Approach – Industry specific solutions Mature service offerings – proven methodologies & templatesStrong Implementation focus and experience results in
consistency Best practices with Reduced complexity
On Time Delivery saving Time and Money
Minimize implementation services cost for reduced TCOFaster ROI and Benefit from your new System from day oneA high degree of project visibility with project check points &
control gates to ensure success
Early adapter of emerging technologies
Strong relationship with Oracle as we share the SI Gold Partnership
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CRITICAL DIFFERENTIATOR
Leverage Solution Architecting
expertise in Oracle Retail Suite
Leverage Oracle Retail COE for
any specific POCs such as
integration with backend systems
Time Tested Industry standard
processes & implementation
approach for success
Training on Oracle Retail’s ISO
product suite(Architecture overview,
functional overview etc)
Global delivery capabilities
Investments in building new
capabilities to support new store
initiatives
Solution Architecting/Continued
Investments in COE – reduced risk
of implementation/upgrade
Pre-built components – reduced cost
of implementation, reduced time to
market & improved productivity
Sophisticated training by the experts
– learning value to clients
Applications tested by product &
domain experts
Global delivery capabilities – partner
in success throughout the world
Your partner for long term goals in IT
Versant’s Oracle Retail COE Exceptional Value to Clients
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WHY VERSANT?
Scoping & Planning
Requirement Analysis
Solution & Design
Construction & Unit Test
Systems TestIntegration Test & UAT
Deployment & Pilot
Rollout & Support
Sco
pin
g &
Pla
nn
ing
- Understand Project Goals.
- Fix the Pilot plan including Brand, Locale & Target dates
- Establish Project Infrastructure.
- Form Project Client Team with roles and responsibilities.
- Plan JAD sessions with all the stake holders & impacted teams.
- Finalize Project Management Procedures.
- Review & Finalize the estimates.
- Finalize & sign-off Project Charter
Re
qu
ire
me
nt
An
alys
is
- Identify Configurations, Customizations & New Features.
- Convert the functional requirement into technical requirements.
- Create Function Impact checklist
- Functional flow documentation
- Functional Requirement Documentation.
- Review & Signoff Business Requirements.
- Use Case Documentation.
- Conducting JAD sessions.
- Requirement Review & Signoff.
Solu
tio
n &
De
sign
- Design and document the recommended solution.
- Data mapping between legacy and the new systems.
- Develop logical data model, class diagrams.
- Architect the Store foot print and define the security requirements.
- Identifying the packaging components
- Set performance & scalability benchmarks.
- Create Development & Test Environments.
- Defining Implementation
Co
nst
ruct
ion
& U
nit
Te
stin
g
- Develop Detailed Solution, Unit Test all Application &
System Code.
- Develop Build & Packaging Scripts for application.
- Create the store platform image & package for deployment.
- Develop Test Scripts for all phases of testing.
Conducting code reviews.
- Identifying & building secured platform components
- Setting up test data in the backend systems
- Setting up test environments on 3rd party systems.
Syst
em
s Te
st
- Publish Systems Test plan, Test Cases & Scripts, release notes about the app build, platform image & functionality.
- Publish SLAs around opening & fixing defects.
- Deploy both manually & remotely into the test stores.
- Deploy to a new store and also upgrade an existing store.
- Upgrade the test systems to new builds as soon as considerable amount of defects are fixed.
- Must compile & unit test fixes before checking into the next build.
Inte
grat
ion
Te
st &
UA
T
- Publish Integration Test plan and data validation by backend & 3rd Party Systems , Performance test cases
- Release notes for applications & platform
Process & SLAs for opening & fixing defects.
- Key Users Training.
- UAT Test Scripts
Identify cut-off point for Code freeze.
- Finalize Deployment strategy & Timelines.
- Capture signoff from every system/lead for production deployment.
De
plo
yme
nt
& P
ilot
- Piloting into few store
- Setup Backend systems for store deployments and Plan the stores for pilot & full rollout phase.
- Ship & setup required hardware & networking.
- Setup Store Platform, Store Configuration & user data.
- Install/deploy the solution/apps.
Deployment (Remote Deployment & CD deployment ) reports to all the stake holders.
- Confirm the payment transactions with the 3rd party systems and also ensure proper settlements.
Ro
llou
t &
Su
pp
ort
- Supporting the rollout.
- Perform Production Support.
- System Handover.
- Best Practices and Lessons Learn compilation.
- Project Closure.
- Preparation of troubleshooting & resolution documentation for 2nd level support teams to resolve basic tickets/Issues for stores.
- Effective Knowledge Transfer to client team.
- Conduct Project Retro to compile best practices and lessons learnt
7 Step Project Implementation Methodology
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Fixed Time, Fixed Price
Guaranteed delivery on time, within the budget
Scope, deliverables and
acceptance criteria defined upfront
Can do scoping &planning before
the bid
Time & Materials
Lowest rates and the best resources
in the industry
We provide the entire team or few
resources
Pick and choose resources of your
choice
Extended Team
Treat us as your extended team at
offshore and reduce TCO
We work your hours for ease of interaction and
coordination
Dedicated resources,
infrastructure and facilities
Milestone Based
Chance to try us out. Pay only if
satisfied with the delivery
Scope, deliverables and
acceptance criteria defined upfront
Hire us for the entire project or
for a phase as needed
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OUR FLEXIBLE 4 DELIVERY MODELS
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OUR ORACLE RETAIL CUSTOMERS
Customer profile: Headquartered in Foothill Ranch, California, The Wet Seal, Inc. is a leading specialty retailer of fashionable andcontemporary apparel and accessory items. Now the company operated more than 500 stores in 47 states, theDistrict of Columbia and Puerto Rico, including 399 Wet Seal stores, 95 Arden B. stores. The company’s productscan also be purchased online at www.wetseal.com or www.ardenb.com..Annual Revenue: $600MEmployees: 5000-6000
Scope of Work:With vast domain and technical knowledge in Oracle Retail ISO suite of applications, Versant’s team was able toimplement ORPOS, ORCO and DIMP in a record time of five months and at 30% less cost than the other vendors.Versant customized ORPOS to integrate with Wet Seal’s home grown Loyalty systems, integrated with AJB & FDMSfor electronic tenders, integrated Ingenico payment terminals, removal of till concept, Sales Audit PCI complianceencryption requirements. Versant also customized DIMP(Data Import) utility to support 17 types of deals &promotions that were not supported by legacy POS nor built into Oracle Retail base product. Wet Seal was able to
go live with the new POS system within five months..Team Size and Duration: 5 People for 6 Calendar MonthsArea of Operations: USA
Engagement Status – Completed & in support mode
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CASE STUDY 1
Customer profile: Vicsal Development Corporation (VICSAL), is a private family corporation primarily engaged
in the retail business. It owns and operates a chain of department stores and supermarkets popularly known
as Metro. Incorporated in 1981, Metro opened its first department store and supermarket in 1982. White
Gold lasted for 30 years and became the largest of its kind. Metro’s vision is to become a world-class retail
store. Its mission is to provide quality environment, quality service, and to be responsive to customers’
needs in the highest current standard. Metro was built firmly on the philosophy of customer centeredness.
Through a series of expansions and partnerships, it now operates 7 retail outlets.
Employees: 600
Scope of Work:With vast domain and technical knowledge in Oracle Retail Suite of applications, Versant’s team is implementingOracle Retail Store Operations, Merchandising and Warehouse Management Applications.
Team Size and Duration: 15 People for 9 Calendar MonthsArea of Operations: Philipines
Engagement Status – In Progress
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CASE STUDY 2
Customer profile: Based in Dubai, Zawya Mart is a brand new chain of convenience stores and supermarkets, opening in August 2010 across UAE.Zawya Mart was founded in 2010 and is part of the Al Ghurair group of companies. The Al Ghurair Group has been in business for over 40 years in the UAE and has interests in a wide range of areas from finance and construction to property and FMCG.
Employees: 1000
Scope of Work:With vast domain and technical knowledge in Oracle Retail Suite of applications, Versant’s team is implementingOracle end-to-end solution including Oracle Financials, Retail Store Operations, Merchandising, WarehouseManagement, Siebel CRM, HRM and Advance Telephony Applications.
Team Size and Duration: 5 People for 6 Calendar MonthsArea of Operations: UAE
Engagement Status – In Progress
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CASE STUDY 3
Customer profile: Headquartered in Riyadh KSA, Saudi Tadawi Health Care Company (“Tadawi”) is the largestdistributor of pharmaceuticals and healthcare products in Saudi Arabia. It is also one of the top threepharmacy chains in Saudi Arabia. It operates more than 450 pharmacy stores and has annual revenues ofmore than SR 1 bn. Tadawi operates in both retail and wholesale businesses.Tadawi has planned to transform its information systems environment to augment the growing needs ofbusiness and make Tadawi IT a service, technology and growth oriented business unit.
Employees: 2000
Scope of Work:
Oracle Retail systems implementation at Tadawi is the first phase of the change catalysts to streamline business
operations and deliver high quality services and performance parameters. Tadawi IT aims to create integrated
platform of various applications (ERP,POS,SCM) that can enable easy flow of data which is accurate and easily
available, business intelligence at all functional level and more secured, robust and scalable IT environment.
With vast domain and technical knowledge in Oracle Retail Suite of applications, Versant’s team is implementing
Oracle Retail Store Applications including ORPOS, ORBO, ORCO, SIM and its integration with EBS.
Team Size and Duration: 6 People for 9 Calendar MonthsArea of Operations: Kingdom of Saudi Arabia (KSA)
Engagement Status – In Progress
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CASE STUDY 4
Q & A
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