Download - Usability Testing in VNG
Contents
I. Create tasks & scenarios
II. Set up equipment
III. Recruit participants
IV. Q & A
I. CREATE TASK & SCENARIOS
1. The problem?
The website is not ready yet (links, images, content…).
I. CREATE TASK & SCENARIOS
2. How to fix it?
Check regularly with PMs about the testing site.
II. SET UP EQUIPMENT
1. The problem?
• Lacking of professional devices.
II. SET UP EQUIPMENT
1. The problem?
• Have to carry back and forth all the devices.
II. SET UP EQUIPMENT
1. The problem?
• Network SUCKS!!!
II. SET UP EQUIPMENT
1. The problem?
• Room booking conflicts!
II. SET UP EQUIPMENT
2. How to fix it?
Order brand-new and professional devices.
II. SET UP EQUIPMENT
2. How to fix it?
Double check with IT over and over.
In the worst case, we
call the observers into
the testing room.
II. SET UP EQUIPMENT
2. How to fix it?
Check with AF about room booking as soon as
possible, maybe over a week ahead.
III. RECRUIT PARTICIPANTS
1. The problem?
• Non-gamer participants are very hard to find!
III. RECRUIT PARTICIPANTS
1. The problem?
• Participant is “Missing in Action” or coming too late.
III. RECRUIT PARTICIPANTS
2. How to fix it?
Non-gamer: try to use the “WO network” (our friends
and relatives…)
II. RECRUIT PARTICIPANTS
2. How to fix it?
Prepare some substitutes: VNG colleagues who
aren’t familiar with the project.
III. RECRUIT PARTICIPANTS
2. How to fix it?
Show the participants the most appropriate and
comfortable parking area.