Download - UNIVERGE SV8100 Communications Server NECs Premier Small Business Communications Solution
UNIVERGEUNIVERGE SV8100 Communications Server SV8100 Communications Server
NEC’s Premier Small Business Communications Solution
Voice/Unified Messaging • Contact Center • Mobility • Unified Communications •
Conference and Collaboration • XML Integrated Phones
NEC UNIVERGE SV8100 Communications Server
▐ Scalable, Reliable, Flexible and Full Featured Growth up to 512 Phones x 200 Trunks
▐ Distributed Architecture Multiple Survivable Sites and/or Remote Devices via IP Networking
▐ Converged VoIP SIP Based Solution
▐ Investment Protection – Energy EfficientEasily Upgraded, Open Standards Based
▐ Easy-to-Learn and Use
▐ Integrated Advanced Productivity Applications
Native IP SIP Based Optional Blade Based VM/UMAdd Application Blades
i.e., Conference Bridge, UC… Add TDM Gateways as Needed
Analog, ISDN
PRI, SIP
Analog, ISDN
PRI, SIP
WANWAN
Analog, ISDN, PRI,
SIP
Analog, ISDN, PRI,
SIP NetLinkSingle System Image
Univerge SV8100 Platform Architecture
Remote IP Phone
IP DECT802.11
VoWLAN
Extension to Cellular
Mobility
TelephonesSoft Phone SP310Desktop Collaboration and VideoRemote WorkersSpecialized Knowledge WorkersContact Center Agents
Executive DT750IP OnlyColor Touch Screen with XML IntegrationFull Duplex SpeakerphoneMenu Operation
Modular DT730 / DT330IP or Digital with XML support on IPModular 12/24/32 Line Key or Desi-less Full Duplex SpeakerphoneMenu Operation
Economical DT710 / DT310IP or Digital (Model Dependant)Non Modular Cost EffectiveIncludes an 8 Line Desiless ModelNon Display on Some Models
Mobile Devices – On Campus & Off
uMobility
OfficeG-355
Basic C-124
Hi-EndG955
Healthcare I-755
IP Cordless or Network
ML-440
Digital Dterm Cordless Lite II
Digital DECT
MH240
Any Cell Device
Home orOutside
Voice and Unified Messaging
Provide Callers with Choices from Voice Mail Manage all Messages – Voice Mail, eMail, Fax in One
Place Manage Callers While They are in Your Mailbox Find Me / Follow Me Policies you’re When Out of the Office Play your Email Messages Over the Phone Access Voice Messages from the Web Manage Your Mailbox via GUI
Managing Customer Contact Requests
Contact CenterContact Center
Reporting Engine
IVR and Custom Integration
Multi MediaCHATWebeMailFax
Agent DesktopProductivity
Agent Recording
Unified Communications
Unify all your Communications
▐ Desktop Call Control▐ Presence Status▐ Instant Messaging▐ Unified Messaging▐ Screen Pop ▐ Directory/Contacts▐ Mobility▐ Contact Center▐ Attendant Console▐ CRM* Integrations
*Customer Relationship Management
SV8100 System Management
▐ System Management▐ Web Based▐ Client Based
Offline programming System backupsChange Logs
▐ Wizard Programming ToolSet up Features and Users
▐ Call AccountingGraphical & Text ReportingClient, Web or XML AccessReport Automation
• email, printer or uploadSecurity Alerts & NotificationsTraffic Analysis optionCampaign Manager option
NEC Univerge SV8100 – a Summary
▐ The Ideal Voice Solution for SMB’s ▐ Seamless Growth
Up to 512 Stations and 16 Survivable Remote Branches▐ Robust and Feature-Rich ▐ Versatile and Scalable
Supports TDM, IP, Video, Wired or Wireless ▐ Supports a Full Range of High-Powered Applications▐ Applications and Features are Transparently Shared Across
Branches or Remote Users▐ Individuals, departments and locations work more efficiently
Thank You and Questions
▐ For more information…NEC Website:
• http://www.necunified.com
NEC Terminals Demonstrations:• http://www.necunifiedsolutions.com/terminals/index.html