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Understanding Rapid Re-housing
Kim Walker Technical Assistance Specialist
April 29, 2014
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Agenda
IMPROVE ABILITY TO 1.Meet HEARTH Act Goals
2.Prevent & End Homelessness
I. What is rapid re-housing?
II. Why rapid re-housing? III. What are the crucial
elements of rapid re-housing?
IV.How we do measure our own outcomes on rapid re-housing?
AGENDA
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What is rapid re-housing?
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“…provision of housing relocation and stabilization services and short-
and/or medium-term rental assistance as necessary to help a
homeless individual or family move
as quickly as possible into
permanent housing and achieve
stability in that housing.” ESG Interim Rule, December 2011
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What does rapid mean?
GOAL: HEARTH Act – 30 days or less from Homelessness Into Permanent Housing REALITY: Housing location and placement process should begin as soon as person has been assessed and prevention and diversion have been eliminated
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Core Components
• Housing Barrier Assessment
• Housing Search and Landlord Recruitment
• Financial Assistance
• Home-Based Voluntary Services
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Why rapid re-housing?
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RRH Demonstration Project
• Data for clients served April 2009 – June 2013
• 94 households/274 individuals served
• 87 households/242 individuals exited during this period
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RRH Demonstration Project
Destination at Exit Number of Households Staying with family, permanent 10
Staying with family, temporary 7 Staying with friends, temporary 2
Owned by client, no subsidy 4 Rental without subsidy 140 Rental with subsidy 46 Permanent supportive housing 4
Transitional housing program 10 Don’t know/Other 19
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Average Rate of Exits to PH - Families
Source: Data from 14 Continuums in seven states that prepared Evaluators for NAEH Performance Improvement Clinics in 2011-2012
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Average Cost Per Exit and Per PH Exit
Source: Data from 14 Continuums in seven states that prepared Homeless System Evaluators for NAEH Performance Improvement Clinics in 2011-2012
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Rate of Return Within 12 Months
Source: Data averaged from seven Continuums in four states that prepared Homeless System Evaluators for NAEH Performance Improvement Clinics in 2011-2012
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•Target families with moderate to severe housing barriers •Families assessed within a week of entry •Case managers do housing, criminal, and credit checks •91% of families did not return to shelter in a year •85% of families did not return to shelter after two years
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Hennepin County/Minneapolis, MN
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•Served 627 families between October 2009 and May 2011 •Target families in shelter or living on the streets •Used TANF, HPRP, State, and County funds for program •Use Program Coordinator, Landlord Negotiator, Accountant, Data Specialist, Case Managers, Assessor •Shelters shifted toward rapid re-housing focus •Only 8% of families served returned to shelter
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Salt Lake City/County, UT
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What are the crucial elements of rapid re-
housing?
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Core Component: Housing Barrier Assessment
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Obtain Housing Maintain Housing
•Tenant Screening Barriers
•Financial Crisis
•Financial Barriers
•Compliance w/lease
Path to Housing Stability
How To: Barrier Assessment
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How To: Barrier Assessment • Focus on barriers to permanent housing: for each
barrier, ask “How is this preventing someone from getting into permanent housing?”
• Is the barrier assessment tool subjective to the assessor’s perceptions?
• Use barriers to shape housing plan for the
household • Revisit and adjust priorities as barriers are
addressed
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Core Component: Housing Search and Landlord Recruitment
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4 Things that matter the most to landlords
On-Time Rent
Good Neighbor
Long-term Renter
Property Care
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Leave no stone unturned… Diversify Your Methods for Outreach to Landlords
Word of Mouth Referrals
Cold Calls based on rental signs, publications and internet listings
Host a Landlord Event
Direct Mail to Potential Landlords
Attend Landlord Networking Meetings
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Be Creative
“Doubling Up” can be a good thing!
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Housing Locator
Role •Understands the needs and concerns of landlords
•Able to help participants identify their housing needs
•Knowledgeable about landlord-tenant law
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Core Component: Financial Assistance
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Of 396,386 households in the County in 2010:
•8.4% of all households made less than $25,000/year •.23% (922 households) of all households were homeless •Only 3% of households making less than $25,000 are homeless on any given night*
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Fairfax, VA
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Financial Assistance • Don’t forget about consumer resiliency • Remember, the subsidy is to pay for
housing, not alleviate poverty
• Don’t count on client receiving a permanent subsidy afterwards
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Financial Assistance, cont’d • Assistance is short- to medium-term • Assistance should be the minimum
amount necessary for each household
• Flexible and individualized assistance
• Leverage all resources
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Rental Subsidy
Type
Definition
Benefits
Considerations
Income-based
Household pays fixed percentage of income for rent
INCOME then RENT CONTRIBUTION INCOME then RENT CONTRIBUTION
Cliff effect Program budget
Flat
Fixed dollar amount subsidy based on apt size or rent amount
Predictable household budget Household can build savings Predictable program budget
Cliff effect Income changes can affect client stability
Declining Declines in “steps” based on timeline and/or milestones
Reduces cliff effect Helps goal setting
Milestones may not happen according to plan
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Core Component: Home-Based Voluntary Services
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•Three pieces: • Housing Plan to Maintain Housing • Home Visits • Links to Community and Mainstream
Services
•Housing-focused, voluntary services •Focus on client needs/client choice for housing stabilization
Services in Rapid Re-housing
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Focus on Stabilization
How will I stay in my place once the subsidy ends? Why did I lose or fall out of permanent housing the last time I was in it? What will I do if another crisis happens?
•Benefits and Employment •Tenant responsibilities •Living arrangements •Neighborhood familiarity •Healthy relationship boundaries •Resourcefulness •Others?
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Parenting/Parent Support
Youth Mentoring
Legal Assistance
Employment
Local Churches
Financial Assistance & Literacy
Volunteer Opportunities
Adult Education
Tenants Education
Utilities
Medical/Mental Dental
Families
Mainstream Community Connections
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How do we measure our own
outcomes on rapid re-housing?
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•an interactive tool that allows communities to use local cost and performance data on homeless programs to model strategies that decrease homelessness
•uses program budget information and key data from HMIS
Performance Improvement Calculator
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Rapid Re-housing: High Rate of Exits to PH
PERFORMANCE PURCHASED – FAMILIES
EMERGENCY SHELTER
$7,348 per exit to permanent
housing
30% exiting to permanent
housing
11% recidivism rate
TRANSITIONAL HOUSING
$29,379 per exit to permanent
housing
71% exiting to permanent
housing
2% recidivism rate
RAPID RE-HOUSING
$5,262 per exit to permanent
housing
89% exiting to permanent
housing
2% recidivism rate
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Performance Improvement Calculator
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Can modify different scenarios as far as performance to determine effect on:
•Length of Stay in Homelessness (LoS) •Change in Permanent Housing (PH) Exits •Change in Average Cost Per PH Exit •Rate of Return to Homelessness
Scenarios vs. Outcomes
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Example from PIC
Down 8%
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Outcomes and Data • Are we measuring the right outcomes?
• Do we measure often enough to tell the story?
• What do we need to change to get the right data? o How quickly are households moving into housing? o How many households remain in their housing for
a year after moving in, and 6 and 12 months after assistance ends?
o How many are returning to shelter? o How much are we paying for successful exits?