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Transformational Leadership for Business Agility
Sanjiv Augustine & Arlen Bankston February 21, 2018
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About Us – Sanjiv Augustine• Founder of LitheSpeed, LLC and
the Agile Leadership Academy
• Experience: 28 years industry, 18 years of Agile, 14 years of Lean
• Author of Managing Agile Projectsand Scaling Agile: A Lean JumpStart.
• Specialties: Business Agility, Agile, Lean, Innovation, Leadership
• Practitioner, entrepreneur, consultant, trainer, author, speaker and community organizer
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About Us – Arlen Bankston• Founder of LitheSpeed, LLC and
the Agile Leadership Academy
• Experience: 25 years industry, 17 years of Agile, 14 years of Lean
• Author of HR for the Agile Organization
• Specialties: Business Agility, Agile, Lean, Design, Innovation, Leadership
• Practitioner, entrepreneur, consultant, trainer, author & speaker
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Poll – Level of Agile Knowledge?
• “Agile” describes a set of methodologies, aligned with lean principles for focusing on value and eliminating waste.
• Scrum is currently the most popular of these. • SAFe, DAD, LeSS, Scrum@Scale and Nexus are newer scaling
methods.
Version One State of Agile Survey
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Agenda
1. Industry Snapshot
2. What is Business Agility?
3. Transformational Leadership for Business Agility1. Change the System
2. Steer from the Edges
3. Lead with Focus
4. Q&A
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Industry Snapshot
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Industry Snapshot: Agile is Fully Mainstream Now…
Who’s Adopted Agile?
Companies large & small, across industries.• Accenture• BLS• BMC Software• Boeing• British Telecom• Capital One• CDC• CNBC• Cognizant• CSC• DTE Energy• EMC• EPA• Fannie Mae• Freddie Mac• GEICO• General Dynamics• Google
• JP Morgan Chase• Key Bank• Kronos• Lockheed Martin• Macquarie Bank• Microsoft• National Archives• Nationwide• Neustar• Primavera• ProRail• Sapient• Siemens• Spotify• ThoughtWorks• USAA• VA• Yahoo!
Agile is used:• In large and small companies• Across virtually every industry• In public and private sectors• On life-critical and mission-critical projects• With collocated and distributed teams• In internal IT departments, commercial
product companies and consultancies• On software and non-software projects
In the Government:• FCIOs 25 point program• DoD Agile Acquisition program• 18F and USDS
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But…Agile Teams… Waterfall Silos
Business?
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Organizational Misalignment with Agile Methods
u Team Size
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Organizational Misalignment with Agile Methods
u Silo-based Hierarchies
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Organizational Misalignment with Agile Methods
u Project Multitasking
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What is Business Agility?
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13
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The Bad News
1. Only 13% of all employees are “highly engaged.” 26% are “actively disengaged.”1
2. Only 54% of employees recommend their company.2
3. Two-thirds of all technology workers believe they could find a better jobin less than 60 days.3
4. 80% believe their employees are overwhelmed with information and activity at work.4
5. More than 70% of Millennials expect their employers to focus on societal or mission-driven problems.5
Gallup 2014, Glassdoor, Dice, Tech Salary Survey, Deloitte Human Capital Trends 2014, Deloitte, The Millennial Survey 2014http://www.forbes.com/sites/joshbersin/2014/04/04/the-five-elements-of-a-simply-irresistible-organization/
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Motivating Employees – What Matters Most?
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The Bottom Line – We Need Transformational Leadership
• How individual teams work is a second-order effect, and of somewhat lesser importance.
• How teams come together to deliver value in organizations is a first-order effect.
• Individual teams’ value is hemmed by the coordination and integration of their work across tens and sometimes hundreds of people.
• Only an Agile Leader can lead a transformation to solve these inefficiencies.
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Self Management at Morningstar
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Transformational Leadership
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DirectiveManaging Resources for Fixed Results
CatalyzingDesigning Systems for Adaptation
Telling others what to do Creating conditions for collaboration and ownership
Directing the flow of interaction, information, & authority
Designing structures that ease interaction, open information flow and drive throughput
Controlling how things get done, how people work
Coaching on open communication, adaptive planning and work responsibility
Incentivizing individuals through rewards, bonuses, etc
Motivating teams through purpose & profit
Key Mindset Shifts
Adapted from the work of the Agile Coaching Institute: http://agilecoachinginstitute.com
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Transformational Leadership for Business Agility
1. Change the System
2. Steer from the Edges
3. Lead with Focus
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Change the System
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Changing the System
• Open workspace• Flexible work hours• Open vacation• Slack time
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Open Workplace
Open Workspace
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24
Commons for collaboration
Caves forprivacy
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Flexible Work Hours
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Open Vacation
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Slack Time
27
• At Atlassian and Google, people spend 20% of their work time on projects that interest them
• Gmail, Google News, Orkut, and AdSense originated from these independent endeavors
• Half of new product launches originate from the 20% time
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Steer from the Edges
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Steering from the Edges
• The CLOU: Mission-as-Boss
• Visual Management Systems
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The CLOU: Mission-as-Boss
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Visual Management Systems
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Visual Management Systems – Program Wall
Features laid out on index cards as per overall release plan
Card colors identify agile teams
Labels identify dependent teams
Rows track feature streams
Columns track sprints/timeline32
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Visual Management Systems Management @Scale
Master Management View @ the Application Development Center, Nationwide Insurance, Columbus, Ohio
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Lead with Focus
34
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HBR’s Goleman on
3 Types of Focus
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Lead with Focus
@tnvora
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Dissonant Styles:
u Coercive (or Commanding)
u Pace-Setting
Assonant Styles:
u Visionary
u Coaching
u Affiliative
u Democratic
Goleman Leadership Styles
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How to Use Each Style
u Practice situational leadership by adjust your style to the situation
u Learn to develop multiple stylesu Recruit people with a range of stylesu Apply systems thinking to understand people,
situations, and effects of actions
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Contact Us for Further InformationSanjiv [email protected]: @saugustine, @lithespeed, @agileleadacad
Arlen [email protected]: @abankston, @lithespeed, @agileleadacad
On the Web:http://www.lithespeed.comhttp://agileleadershipacademy.com
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Agile + Digital Transformation is What We Do
u Transformational Leadership Development
u Scaling Approaches
u Organization Structures for Agile
u Process Redesign
u Business Side Agility
u Portfolio Management
u Training Programs
u DevOps
u Team Coaching
u Change Management
On the Web:http://www.lithespeed.comhttp://www.agileleadershipacademy.com