1 #Dynatrace
Klaus Enzenhofer
Team Lead Center of Excellence #[email protected]
Time for a new way to measure User Experience?!
What really matters
The Performance Impact
Navigation Timings
This is 2012 style!
The Performance Impact
http://apdex.org/
0 2.0s 8.0s(4 x 2.0s)
Satisfied Tolerating Frustrated
Navigation Timings
Single Page Load Apps
W3C Timings Blindspots!
http://blogs.telerik.com/telerikmarketing/posts/14-05-21/everything-you-wanted-to-know-about-native-hybrid-and-web-apps-but-were-afraid-to-ask
Omni Channel Market
Navigation Timings Navigation Timings
User Action Response Time
Errors – Have the biggest „social“ impact!
User Experience Index
User Action
Response TimeErrors
Learn from a Users Journey
User Experience Index
User BehaviorUser Action
Response TimeErrors
Is this STILL Enough?
Bandwidth
User BehaviorUser Environment
User Experience Index
User Action
Response Time
Errors
Klaus Enzenhofer
Team Lead Center of Excellence #kenzenhofer
[email protected]://bit.ly/velocity2014
