Download - Three Takes on Leadership: (1) The Leadership50; (2) The Leadership25; (3) LeadershipSHORT
Three Takes on Leadership: (1) The
Leadership50; (2) The Leadership25;
(3) LeadershipSHORT
#1: L50
The Passion Imperative: The
Leadership50
The Basic Premise.
1. Leadership Is a …
Mutual Discovery Process.
“I don’t know.”
The Leadership
Types.
2. Great Leaders on Snorting
Steeds Are Important – but
Great Talent Developers (Type I
Leadership) are the Bedrock of Organizations that Perform Over
the Long Haul.
Whoops: Jack didn’t have a vision!
3. But Then Again, There Are Times When This “Cult of Personality”
(Type II Leadership) Stuff Actually Works!
“A leader is a dealer in hope.”
Napoleon
(+TP’s writing room pics)
4. Find the “Businesspeople”!
(Type III Leadership)
I.P.M. (Inspired Profit
Mechanic)
5. All Organizations
Need the Golden Leadership
Triangle.
The Golden Leadership Triangle: (1) Talent
Fanatic … (2) Creator-Visionary … (3) Inspired
Profit Mechanic.
6. Leadership Mantra
#1: IT ALL DEPENDS!
Renaissance Men are … a snare, a
myth, a delusion!
7. The Leader Is Rarely/Never the Best Performer.
The Leadership
Dance.
8. Leaders …
SHOW UP!
“A body can pretend to care, but they
can’t pretend to be there.” — Texas Bix Bender
9. Leaders … LOVE the
MESS!
“I’m not comfortable unless
I’m uncomfortable.”—Jay Chiat
“If things seem under control, you’re just not
going fast enough.”
Mario Andretti
10. Leaders
DO!
The Kotler Doctrine:
1965-1980: R.A.F.(Ready.Aim.Fire.)
1980-1995: R.F.A.(Ready.Fire!Aim.)
1995-????: F.F.F.(Fire!Fire!Fire!)
5. All Organizations
Need the Golden Leadership
Triangle.
A man approached JP Morgan, held up an envelope, and said, “Sir, in my hand I hold a guaranteed formula for success, which I will gladly sell you for $25,000.”
“Sir,” JP Morgan replied, “I do not know what is in the envelope, however if you show me, and I like it, I
give you my word as a gentleman that I will pay you what you ask.”
The man agreed to the terms, and handed over the envelope. JP Morgan opened it, and extracted a single
sheet of paper. He gave it one look, a mere glance, then handed the piece of paper back to the gent.
And paid him the agreed-upon $25,000.
1. Every morning, write a list of the things that need to be done that day.
2. Do them.
Source: Hugh MacLeod/tompeters.com/NPR
11. Leaders
Re-do.
“If Microsoft is good at anything, it’s avoiding the trap of worrying about criticism. Microsoft fails constantly.
They’re eviscerated in public for lousy
products. Yet they persist, through version after version, until they get
something good enough. Then they leverage the power they’ve gained in
other markets to enforce their standard.”Seth Godin, Zooming
12. BUT … Leaders
Know When to Wait.
Tex Schramm: The
“too hard” box!
13. Leaders Are …
Optimists.
Hackneyed but none the less
true: LEADERS SEE CUPS AS “HALF
FULL.”
Half-full Cups: “[Ronald Reagan] radiated an almost transcendent
happiness.”Lou Cannon, George (08.2000)
14. Leaders …
DELIVER!
“Leaders don’t
‘want to’ win.
Leaders ‘need to’ win.”
#49
“When assessing candidates, the first thing I looked for was energy and
enthusiasm for execution. Does she talk about the thrill of getting things
done, the obstacles overcome, the role her people played—or does she keep
wandering back to strategy or philosophy?” —Larry Bossidy,
Honeywell/AlliedSignal, in Execution
15. BUT … Leaders Are
Realists/Leaders Win Through LOGISTICS!
The “Gus Imperative”!
16. Leaders
FOCUS!
“To Don’t ” List
“I used to have a rule for myself that at any point in time I wanted to have in mind — as
it so happens, also in writing, on a little card I carried around with me — the three big
things I was trying to get done.
Three. Not two. Not four. Not five.
Not ten. Three.”
— Richard Haass, The Power to Persuade
You = Your Calendar (Period.)
Calendars do not lie. (Period.)
17. Leaders …
Set CLEAR DESIGN SPECS.
JackWorld/1@T: (1) Neutron Jack. (Banish bureaucracy.) (2) “1, 2 or out” Jack. (Lead or leave.) (3)
“Workout” Jack. (Empowerment,
GE style.) (4) 6-Sigma Jack. (5)
Internet Jack. (Throughout)
TALENT JACK!
18. Leaders …
Send V-E-R-Y Clear Signals About
Design Specs!
Danger: S.I.O. (Strategic
Initiative Overload)
If It Ain’t Broke … Break It.
19. Leaders …FORGET!/
Leaders … DESTROY!
Forget>“Learn”
“The problem is never how to get new, innovative
thoughts into your mind, but how to get the
old ones out.”Dee Hock
20. BUT … Leaders
Have to Deliver, So They Worry About “Throwing the Baby Out with the
Bathwater.”
“Damned If You Do, Damned If You Don’t, Just Plain
Damned.”Subtitle in the chapter, “Own Up to the Great Paradox: Success
Is the Product of Deep Grooves/ Deep Grooves Destroy Adaptivity,” Liberation Management (1992)
21. Leaders …
HONOR THE USURPERS.
Saviors-in-Waiting
Disgruntled CustomersUpstart CompetitorsRogue EmployeesFringe Suppliers
Wayne Burkan, Wide Angle Vision
22. Leaders Make [Lotsa] Mistakes
– and MAKE NO BONES ABOUT IT!
Fail. Forward. Fast. –High-tech Exec
“No matter. Try again. Fail again. Fail
better.” —Samuel Beckett
5. All Organizations
Need the Golden Leadership
Triangle.
23. Leaders Make …
BIG MISTAKES!
“Reward excellent
failures. Punish mediocre
successes.”Phil Daniels, Sydney exec (and, de facto, Jack)
Create.
24. Leaders Know that
THERE’S MORE TO LIFE THAN “LINE EXTENSIONS.” Leaders Love to CREATE NEW
MARKETS.
No one ever made it into the Business Hall of Fame on a record of
“line extensions.”
“Acquisitions are about
buying market share. Our challenge is to create markets.
There is a big difference.” Peter Job, CEO, Reuters
25. Leaders … Make Their Mark /
Leaders … Do Stuff That Matters
“I never, ever thought of myself
as a businessman. I was interested in creating
things I would be proud of.” —Richard Branson
“To win this race, Kerry needs to stop focusing on Election Day and start
thinking about his would-be presidency’s last day. What does he want his legacy to be? When sixth-graders in the year 2108 read about the Kerry presidency, what does he want the one or two sentences that
accompany his photo to say?” —Kenneth Baer/Washington Post/092604
“Management has a lot to do with answers. Leadership is a function of questions. And the
first question for a leader always is: ‘Who do we
intend to be?’ Not ‘What are we going to do?’ but ‘Who do
we intend to be?’” —Max De Pree, Herman Miller
26. Leaders Push Their
Organizations W-a-y Up the Value-added/
Intellectual Capital Chain
Experience: “Rebel Lifestyle!”
“What we sell is the ability for a 43-year-old accountant to dress in black leather, ride
through small towns and have people be afraid of him.”
Harley exec, quoted in Results-Based Leadership
27. Leaders
LOVE the New Technology!
28. Needed? Type IV Leadership: Technology
Dreamer-True Believer
The Golden Leadership Quadrangle: (1) Talent Fanatic … (2) Creator-
Visionary … (3) Inspired Profit Mechanic. (4)
Technology Dreamer-True Believer
Talent.
29. When It Comes to
TALENT … Leaders Always Swing
for the Fences!
30. Leaders Don’t Create “Followers”:
THEY CREATE LEADERS!
“I start with the premise that the
function of leadership is to produce more leaders, not more
followers.” —Ralph Nader
31. Leaders “Win Followers Over”
WHAT AN IDIOT: “Instead of employees being in the driver’s
seat, now we’re in the driver’s seat.”
PJ: “Coaching is winning
players over.”
Passion.
32. Leaders …
Openly Display Their
PASSION!
G.H.: “Create a ‘cause,’ not a ‘business.’
”
33. Leaders Know: ENTHUSIASM
BEGETS ENTHUSIASM!
BZ: “I am a … Dispenser of Enthusiasm!”
“Nothing is so contagious as enthusiasm.”
—Samuel Taylor Coleridge
“The leader must have infectious optimism. … The final test of a leader is the feeling you
have when you leave his presence after a conference.
Have you a feeling of uplift and confidence?” —Field Marshall Bernard
Montgomery
“Make it fun to work at your agency. …
Encourage exuberance. Get rid
of sad dogs who spread gloom.” —David Ogilvy
5. All Organizations
Need the Golden Leadership
Triangle.
34. Leaders Are …
in a Hurry
The Urgency Factor: LEADERS … have a distorted
sense of time. (E.g.:
Rummy thinks he asked months ago … it was the day before yesterday.)
35. Leaders Focus on the
SOFT STUFF!
“Soft” Is “Hard”
- ISOE
Message: Leadership is all about love! [Passion, Enthusiasms, Appetite for Life,
Engagement, Commitment, Great Causes & Determination to Make a
Damn Difference, Shared Adventures, Bizarre Failures, Growth, Insatiable
Appetite for Change.] [Otherwise, why bother? Just read Dilbert. TP’s final words: CYNICISM SUCKS.]
“Ph.D. in leadership. Short course: Make a short list of all
things done to you that you abhorred. Don’t do them to
others. Ever. Make another list of things done to you that you
loved. Do them to others. Always.”
— Dee Hock
The “Job” of Leading.
36. Leaders Know It’s
ALL SALES ALL THE TIME.
TP: If you don’t LOVE SALES … find
another life. (Don’t pretend
you’re a “leader.”) (See TP’s The Project50.)
37. Leaders
LOVE “POLITICS.”
TP: If you don’t LOVE POLITICS … find
another life. (Don’t pretend
you’re a “leader.”)
38. But … Leaders Also
Break a Lot of China
If you’re not pissing people off, you’re not making
a difference!
39. Leaders
Give … RESPECT!
“It was much later that I realized Dad’s secret. He gained respect by giving it. He
talked and listened to the fourth-grade kids in Spring Valley who shined shoes the same way he talked and listened to a
bishop or a college president. He was seriously interested in who you were and what you had to say.”
Sara Lawrence-Lightfoot, Respect
Amen!
“What creates trust, in the end, is the leader’s
manifest respect for the followers.” — Jim O’Toole, Leading Change
40. Leaders Say
“Thank You.”
“The two most powerful things
in existence: a kind word and a thoughtful gesture.”
Ken Langone, CEO, Invemed Associates [from Ronna Lichtenberg, It’s Not Business, It’s Personal]
“The deepest human need
is the need to be appreciated.”—William James
41. Leaders Are …
Curious.
The Three Most Important Letters …
WHY?
42. Leadership Is a …
Performance.
“It is necessary for the President to be the
nation’s No. 1 actor.”
FDR
“My life is my
message.”Gandhi
“You can’t lead a cavalry charge if you think you look funny on a
horse.” —John Peers, President, Logical
Machine Corporation
43. Leaders … Are The Brand
“You must be the change you wish to see in the world.”
Gandhi
44. Leaders …
Have a GREAT STORY!
“A key – perhaps the key – to leadership is the effective
communication of a story.”
Howard Gardner Leading Minds: An Anatomy of Leadership
Leaders don’t just make products and make decisions.
Leaders make meaning. – John Seely Brown
Introspection.
45. Leaders …
Enjoy Leading.
Whoops: “Great speech, Tom, but you missed the most important
point.”
46. Leaders …
KNOW THEMSELVES.
Individuals (would-be leaders) cannot engage in a
liberating mutual discovery process unless they are comfortable with their own skin. (“Leaders” who are not comfortable with themselves become petty
control freaks.)
47. But … Leaders
have MENTORS.
The Gospel According to TP: Upon having the Leadership
Mantle placed upon thine head, thou shalt never hear the unvarnished
truth again!* (*Therefore, thy needs one faithful
compatriot to lay it on with no jelly.)
48. Leaders … Take Breaks.
The End Game.
49. Leaders ???
:
“Leadership is the PROCESS of
ENGAGING PEOPLE in CREATING a LEGACY
of EXCELLENCE.”
“ ‘It’s only business, not personal’ … IT
ALWAYS IS PERSONAL.”
“LEADERS NEED TO BE THE ROCK OF
GIBRALTAR ON ROLLER BLADES”
50. Leaders Know
WHEN TO LEAVE!
#2: L25
The Passion Imperative: The
Leadership25
The Basic Premise.
1. Leadership Is a …
Mutual Discovery Process.
“Ninety percent of what we call ‘management’ consists of making it difficult for people to
get things done.” – Peter Drucker
“I don’t know.”
Quests!
Organizing Genius / Warren Bennis and Patricia Ward Biederman
“Groups become great only when everyone in them, leaders and
members alike, is free to do his or her absolute best.”
“The best thing a leader can do for a
Great Group is to allow its members to discover their
greatness.”
Yes!!!!!!!!!!!!!!!!!
“free to do his or her absolute best” …
“allow its members to discover their
greatness.”
The Leadership
Types.
2. Great Leaders on Snorting
Steeds Are Important – but
Great Talent Developers (Type I
Leadership) are the Bedrock of Organizations that Perform Over
the Long Haul.
3. But Then Again, There Are Times When This “Cult of Personality”
(Type II Leadership) Stuff Actually Works!
“A leader is a dealer
in hope.”Napoleon
4. Find the “Businesspeople”!
(Type III Leadership)
I.P.M. (Inspired Profit
Mechanic)
5. All Organizations
Need the Golden Leadership
Triangle.
The Golden Leadership Triangle: (1) Talent
Fanatic … (2) Creator-Visionary … (3) Inspired
Profit Mechanic.
The Leadership
Dance.
6. Leaders
DO!
The Kotler Doctrine:
1965-1980: R.A.F.(Ready.Aim.Fire.)
1980-1995: R.F.A.(Ready.Fire!Aim.)
1995-????: F.F.F.(Fire!Fire!Fire!)
7. Leaders
Re-do.
“If Microsoft is good at anything, it’s avoiding the trap of worrying about criticism. Microsoft fails constantly.
They’re eviscerated in public for lousy
products. Yet they persist, through version after version, until they get
something good enough. Then they leverage the power they’ve gained in
other markets to enforce their standard.”Seth Godin, Zooming
8. Leaders … LOVE the
MESS!
“I’m not comfortable unless
I’m uncomfortable.”—Jay Chiat
9. Leaders Are …
Optimists.
Hackneyed But None the Less True …
LEADERS SEE CUPS AS “HALF
FULL.”*
*Martin Seligman /Learned Optimism
10. Leaders
FOCUS!
“To Don’t ” List
“I used to have a rule for myself that at any point in time I wanted to have in mind — as
it so happens, also in writing, on a little card I carried around with me — the three big
things I was trying to get done.
Three. Not two. Not four. Not five.
Not ten. Three.”
— Richard Haass, The Power to Persuade
You = Your Calendar (Period.)
Calendars do not lie. (Period.)
11. Leaders …
Send V-E-R-Y Clear Signals!
If It Ain’t Broke … Break It.
12. Leaders …FORGET!/
Leaders … DESTROY!
Forget>“Learn”
“The problem is never how to get new, innovative
thoughts into your mind, but how to get the
old ones out.”Dee Hock
13. BUT … Leaders
Have to Deliver, So They Worry About “Throwing the Baby Out with the
Bathwater.”
“Damned If You Do, Damned If You Don’t, Just Plain
Damned.”Subtitle in the chapter, “Own Up to the Great Paradox: Success
Is the Product of Deep Grooves/ Deep Grooves Destroy Adaptivity,” Liberation Management (1992)
14. Leaders Make [Lotsof] Mistakes – and MAKE NO BONES
ABOUT IT!
Fail. Forward. Fast. –High-tech Exec
15. Leaders Make …
BIG MISTAKES!
“Reward excellent
failures. Punish mediocre
successes.”Phil Daniels, Sydney exec (and, de facto, Jack)
Impact.
16. Leaders … Make Their Mark /
Leaders … Do Stuff That Matters
G.H.: “Create a ‘cause,’ not a ‘business.’
”
“I never, ever thought of myself
as a businessman. I was interested in creating
things I would be proud of.” —Richard Branson
17. Leaders …
Have a GREAT STORY!
“A key – perhaps the key – to leadership is the effective
communication of a story.”
Howard Gardner Leading Minds: An Anatomy of Leadership
Leaders don’t just make products and make decisions.
Leaders make meaning. – John Seely Brown
Talent.
18. When It Comes to
TALENT … Leaders Never Compromise!
PARC’s Bob Taylor:
“Connoisseur of Talent”
19. Leaders Don’t Create “Followers”:
THEY CREATE LEADERS!
“I start with the premise that the
function of leadership is to produce more leaders, not more
followers.” —Ralph Nader
20. Leaders
Give … RESPECT!
“It was much later that I realized Dad’s secret. He gained respect by giving it. He
talked and listened to the fourth-grade kids in Spring Valley who shined shoes the same way he talked and listened to a
bishop or a college president. He was seriously interested in who you were and what you had to say.”
Sara Lawrence-Lightfoot, Respect
Passion.
21. Leaders …
Openly Display Their
PASSION!
BZ: “I am a … Dispenser of Enthusiasm!”
“Nothing is so contagious as enthusiasm.”
—Samuel Taylor Coleridge
22. Leaders Are …
in a Hurry
“If things seem under control, you’re just
not going fast enough.”—Mario Andretti
The “Job” of Leading.
23. Leaders Know It’s
ALL SALES ALL THE TIME.
TP: If you don’t LOVE SALES … find another life.
(Don’t pretend you’re a “leader.”)
24. Leadership Is
an … Authentic Performance.
“You must be the change you wish to see in the world.”
Gandhi
“My life is my
message.”Gandhi
25. Leaders … Open the Spigot …
“Beware of the tyranny of making
Small Changes to Small Things. Rather, make Big Changes to Big
Things.” —Roger Enrico, former Chairman, PepsiCo
“You can’t behave in a calm, rational
manner. You’ve got to be out there on
the lunatic fringe.” —
Jack Welch
#3: LShort
Re-imagine Leadership for Totally Screwed-Up Times:
The Passion Imperative.
Start a Crusade!
G.H.: “Create a ‘cause,’ not a ‘business.’
”
“Beware of the tyranny of making Small
Changes to Small
Things. Rather, make
Big Changes to Big Things.” —Roger Enrico, former Chairman, PepsiCo
“A key – perhaps the key – to leadership is the effective
communication of a story.”
Howard Gardner Leading Minds: An Anatomy of Leadership
Make It a Grand
Adventure!
“Ninety percent of what we call ‘management’ consists of making it difficult for people to
get things done.” – Peter Drucker
“I don’t know.”
Quests!
Organizing Genius / Warren Bennis and Patricia Ward Biederman
“Groups become great only when everyone in them, leaders and
members alike, is free to do his or her absolute best.”
“The best thing a leader can do for a
Great Group is to allow its members to discover their
greatness.”
Yes!!!!!!!!!!!!!!!!!
“free to do his or her absolute best” …
“allow its members to discover their
greatness.”
Insist on Speed &
Excellence!
The Kotler Doctrine:
1965-1980: R.A.F.(Ready.Aim.Fire.)
1980-1995: R.F.A.(Ready.Fire!Aim.)
1995-????: F.F.F.(Fire!Fire!Fire!)
“Reward excellent
failures. Punish mediocre
successes.”Phil Daniels, Sydney exec (and, de facto, Jack)
Dispense Enthusiasm!
BZ: “I am a … Dispenser of Enthusiasm!”
“Nothing is so contagious as enthusiasm.”
—Samuel Taylor Coleridge
“You must be the change you wish to see in the world.”
Gandhi
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15 “Leading” Biz Schools
Design/Core: 0Design/Elective: 1
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Source: DMI/Summer 2002
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“The winners in business have always played hardball.” “Unleash massive and overwhelming force.” “Exploit
anomalies.” “Threaten your competitor’s profit sanctuaries.” “Entice your competitor into retreat.”
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“Most executives have no idea how to add value to a
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Jesper Kunde, Unique Now ... or Never [on the excellence of Nokia, Nike, Lego, Virgin et al.]
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“When assessing candidates, the first thing I looked for was energy and
enthusiasm for execution. Does she talk about the thrill of getting things
done, the obstacles overcome, the role her people played—or does she keep
wandering back to strategy or philosophy?” —Larry Bossidy,
Honeywell/AlliedSignal, in Execution
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“You can’t behave in a calm, rational
manner. You’ve got to be out there on
the lunatic fringe.” —
Jack Welch
Importance of Success Factors by Various “Gurus”/Estimates by Tom Peters
Strategy Systems Passion Execution Porter 50% 20 15 15
Drucker 35% 30 15 20
Bennis 25% 20 30 25
Peters 15% 20 35 30
“In Tom’s world, it’s always better to try a
swan dive and deliver a
colossal belly flop than to step timidly off the
board while holding your nose.” —Fast Company /October2003