THERE ARE NO BAD CLIENTS, JUST BAD PROJECT MANAGERS

@dagmita, working at Amazee Labs as a Project Manager.

Every behavior has a positive intention.

The reverse pitch.

Assessment Matrix

0"

1"

2"

3"

Stability of project setup(1 = poor, 3 = good)

Capacity of the PO to handle this project(1 =poor, 3 = good)

Project volume (1 = small, 3 = big)

Client assessment.

Cornerstones of a good partnership.

Transparency

Lean.

Manage expectations

Delivering quality.

Delivering on budget.

F**k - A conflict.

Maintaining the client relationship

Thank you. Questions?

SourcesBook: Mike Monteiro - Design is a Job

http://www.abookapart.com/products/design-is-a-job

Book: Lean Startup

http://theleanstartup.com/book

Talk: Design Driven Development by Simon Raess

http://www.ustream.tv/recorded/38003089

Link

http://clientsfromhell.net/