![Page 1: The role of the individual in "digital by default" public services](https://reader033.vdocuments.site/reader033/viewer/2022060111/55647bf1d8b42a5b318b55c8/html5/thumbnails/1.jpg)
The role of the individual in “digital by default” public services
iNetwork Nov 2013William Heath, Chairman, Mydex CIC
![Page 2: The role of the individual in "digital by default" public services](https://reader033.vdocuments.site/reader033/viewer/2022060111/55647bf1d8b42a5b318b55c8/html5/thumbnails/2.jpg)
![Page 3: The role of the individual in "digital by default" public services](https://reader033.vdocuments.site/reader033/viewer/2022060111/55647bf1d8b42a5b318b55c8/html5/thumbnails/3.jpg)
In 1948 Beveridge voiced his concerns that he had both missed and limited the potential power of the citizen
Hilary Cottam: Beveridge 4.0, Participle Ltd, London, 2008
![Page 4: The role of the individual in "digital by default" public services](https://reader033.vdocuments.site/reader033/viewer/2022060111/55647bf1d8b42a5b318b55c8/html5/thumbnails/4.jpg)
title only
![Page 5: The role of the individual in "digital by default" public services](https://reader033.vdocuments.site/reader033/viewer/2022060111/55647bf1d8b42a5b318b55c8/html5/thumbnails/5.jpg)
title only
In his book Lost Icons Rowan Williams describes “the now almost universal reduction of agent to consumer…
![Page 6: The role of the individual in "digital by default" public services](https://reader033.vdocuments.site/reader033/viewer/2022060111/55647bf1d8b42a5b318b55c8/html5/thumbnails/6.jpg)
Two column
This is where we add text
![Page 7: The role of the individual in "digital by default" public services](https://reader033.vdocuments.site/reader033/viewer/2022060111/55647bf1d8b42a5b318b55c8/html5/thumbnails/7.jpg)
Two column
This is where we add textThe Internet:
screeninginteractingsharingflowingaccessinggenerating
Kevin Kelly: 6 words for modern InternetWired.com 2012
![Page 8: The role of the individual in "digital by default" public services](https://reader033.vdocuments.site/reader033/viewer/2022060111/55647bf1d8b42a5b318b55c8/html5/thumbnails/8.jpg)
LGA: Rewiring Public Services
This requires a game-changing response - Sir Merrick Cockell
Local government must
● Put citizens at forefront● Give citizens real reason to
participate ● Co-design services that
○ are affordable, ○ are built around needs ○ make a visible difference
![Page 9: The role of the individual in "digital by default" public services](https://reader033.vdocuments.site/reader033/viewer/2022060111/55647bf1d8b42a5b318b55c8/html5/thumbnails/9.jpg)
![Page 10: The role of the individual in "digital by default" public services](https://reader033.vdocuments.site/reader033/viewer/2022060111/55647bf1d8b42a5b318b55c8/html5/thumbnails/10.jpg)
Digital leadership in local government: the paradox
>80% are positive about digital: ● ‘better for less’● help citizens interact● customer journeys,● digital leadership● share digital best
practice/experience
BUT: over half have yet to prepare their digital strategy: ● 51% plan to do one● 15% have neither
strategy nor plans to do one
(source: UKAuthority Digital Leaders Today survey)
![Page 11: The role of the individual in "digital by default" public services](https://reader033.vdocuments.site/reader033/viewer/2022060111/55647bf1d8b42a5b318b55c8/html5/thumbnails/11.jpg)
![Page 12: The role of the individual in "digital by default" public services](https://reader033.vdocuments.site/reader033/viewer/2022060111/55647bf1d8b42a5b318b55c8/html5/thumbnails/12.jpg)
Education on identity, privacy and data sharing
Incentives and triggers for broader community engagement
![Page 13: The role of the individual in "digital by default" public services](https://reader033.vdocuments.site/reader033/viewer/2022060111/55647bf1d8b42a5b318b55c8/html5/thumbnails/13.jpg)
We will explore how to give citizens direct access to the data held on them by public agencies so that people can use and control their own personal data in their interaction with service providers.
Wherever possible, we believe that personal data should be controlled by individual citizens themselves.
![Page 14: The role of the individual in "digital by default" public services](https://reader033.vdocuments.site/reader033/viewer/2022060111/55647bf1d8b42a5b318b55c8/html5/thumbnails/14.jpg)
![Page 15: The role of the individual in "digital by default" public services](https://reader033.vdocuments.site/reader033/viewer/2022060111/55647bf1d8b42a5b318b55c8/html5/thumbnails/15.jpg)
What is a PDS video: http://www.youtube.com/watch?v=H1GlWFUvY6Q
![Page 16: The role of the individual in "digital by default" public services](https://reader033.vdocuments.site/reader033/viewer/2022060111/55647bf1d8b42a5b318b55c8/html5/thumbnails/16.jpg)
![Page 17: The role of the individual in "digital by default" public services](https://reader033.vdocuments.site/reader033/viewer/2022060111/55647bf1d8b42a5b318b55c8/html5/thumbnails/17.jpg)
Wider developments
Data givebacksBIS Midata policy and Enterprise Reform Act (2013)Next: Midata for government GDS’ ID assurance programmeEU data protection regulations
![Page 18: The role of the individual in "digital by default" public services](https://reader033.vdocuments.site/reader033/viewer/2022060111/55647bf1d8b42a5b318b55c8/html5/thumbnails/18.jpg)
about Mydex CIC
British personal data services start-upSocial enterprise (Community Interest Company) Provides personal data stores free to individuals, and a trust framework for individuals and organisationsISO27001 and tScheme compliantFounder member of OIX and PDECOne of GDS’s five contracted ID assurance providersMydex service live and available via GCloud
![Page 19: The role of the individual in "digital by default" public services](https://reader033.vdocuments.site/reader033/viewer/2022060111/55647bf1d8b42a5b318b55c8/html5/thumbnails/19.jpg)
Why would a Council connect via Mydex?
Easy to doDoesn’t leak dataInexpensiveHuge savingsNew services Personalisation without privacy compromise
Empowerment & active participation: put individual at the heart of digital by default public services
![Page 20: The role of the individual in "digital by default" public services](https://reader033.vdocuments.site/reader033/viewer/2022060111/55647bf1d8b42a5b318b55c8/html5/thumbnails/20.jpg)