THE RETAIL CONNECTION | one focus
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With an exclusive focus on retail and retailers, The Retail
Connection navigates its clients through the real estate market
with unmatched industry knowledge, experience, relationships and
a total commitment to their success. Our primary objective is to
continually create value for our clients by helping them maximize
the connection with their customers.
I t ’s A l l About Our
CONNECTIONSOPPORTUNITIES
RELATIONSHIPS
EXCEPTIONALRESULTS
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Services | TRC provides tenant representation, project leasing, general brokerage, surplus property dispositions, expansion strategy | tenant, merchandising plans | property, retail operations, acquisition, development, strategic capital, merchant banking, property management, asset management, construction management, marketing services, and corporate services.
Divisions | In addition to tenant and landlord representation, TRC completes our end-to-end business through our 4 investment divisions: Connected Development Services, Connected Management Services, Connected Acquisition Services and Connected Capital Services.
Represents | Currently TRC represents over 275 retail and restaurant chains, including Bed Bath & Beyond, Houston’s, Nordstrom Rack, Chase Bank and over 300 shopping center listings [over 28MM SF], including 3MM SF of our own developments.
Offices | TRC has offices in 4 major cities - Austin, Dallas, Houston, and San Antonio - with over 100 employees/brokers.
Strategy | Our knowledge and insight of the retail market is key to making strategic decisions that will provide consistent value to our clients.
Development
Acquisition
Project Leasing
Brokerage and Advisory | Tenant Rep | Retailer Expansion
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Steve Lieberman and Alan Shor joined together in the summer of 2003 with a shared vision to build a company that would embody their high standards and team-oriented approach. On January 2, 2004, they launched The Retail Connection, L.P. [“TRC”], immediately attracting and engaging top professionals throughout the industry.
TRC combined Lieberman’s strategic vision with Shor’s operating and management strengths. Within six months, TRC was a full-service retail real estate services and investment firm, had attracted two dozen of the industry’s top players, represented over 40 retail chains & approximately 4 million SF of property listings. The Company quickly expanded its infrastructure with seasoned professionals, state-of-the-art research, technology, and its knowledge-driven platform. Today, the firm represents over 275 retail and restaurant clients including JC Penney, Bed Bath & Beyond, buy buy Baby, Nordstrom Rack, Equinox, JoAnn’s, and JP Morgan Chase - more retailers than its competition combined. TRC’s retail clients are the primary catalysts for the company’s business model and are truly partners in the business.
On the project side, TRC represents many of the leading investment companies in the business. Currently, TRC has 28 million SF of retail project assignments, including over 3 million SF of its own developments. In addition to tenant and landlord representation, TRC completes its end-to-end resources through its four investment divisions: Connected Development Services, Connected Management Services, Connected Acquisition Services and Connected Capital.
Connected Development Services facilitates tenant-driven, ground-up development. Connected Acquisition Services, buys and repositions existing retail properties. Connected Management Services provides retail property management, construction management and corporate services. Connected Capital arranges financing, operating, and strategic planning for regional and national retailers’ growth plans, including roll out and expansion capital, as well as merchant banking services.
The Company has received recognition as one of DFW’s Best Places to Work in 2005 and 2007 and 2009 by the DBJ; Top 100 Places to Work in 2010 by the DMN; Fastest Growing Companies in 2007; SMU | Cox Dallas 100 in 2007 and 2008; Ernst & Yount’s Entrepreneur of the Year Award in 2008; Stemmons Service Award in 2009; Largest Commercial Real Estate Brokerages in 2005, 2006, 2007 2008, 2009, 2010, 2011, 2012 & 2013; DFW’s Largest Commercial Developer for 2006, 2007, 2008, 2012, & 2013; Best Retail lease in 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012 & 2013; Best New Retail Hospitality Development for 2006 -- 800,000 square foot Arlington Highlands; DBJ Retail Deal of the Year for 2011 - Village on the Parkway. DBJ Best Retail Deal of the Year Finalists for Nordstrom Rack in Gallery on the Parkway in 2014, and DBJ Best Retail Deal of the Year Award for Top Golf in The Colony in 2014. The Company was also featured in 2010 on the front cover of D Magazine | Steve Lieberman | Breakout Broker and was a Finalist | Executive Team of the Year in 2012 & 2014 by D CEO and Finalist for Broker of the Year in 2012 by D CEO. The Company was the Winner of the D CEO Best Development for Village On The Parkway in 2012, and Best Retail Deal for Top Golf in The Colony in 2014.
The Shops at Forum | Loop 1604 & I-35 | San Antonio, TX | 15,400 SF
Willowbrook Plaza | SWC SH 249 & Gessner Rd. | Houston, TX | 384,884 SF SF
The Retail Connection represents over 275 retail & restaurant clients
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TENANT REPRESENTATION
Our project representation team achieves significant results by identifying the highest and best use for retail space and delivering strategies which maximize its full potential.
A clear understanding of our client’s objectives is the platform on which we build each marketing and leasing program.
We consistently create a competitive environment that delivers the best available tenants and most profitable retail centers.
Client – centered & retailer – driven service arms Advises retailers on acquisition and development strategies Structures investment joint venture Assist entrepreneurs, emerging growth retail, and restaurant chains
with capital sources
Knowledge driven platform Thorough understanding of the market’s critical points and key
retailers Committed to improving the profitability and value of client’s assets Deliver optimal sites for clients Implemented strategies for hundreds of different retailers-small shop
to national big box
PROJECT LEASING
INVESTMENT SALES
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TOP GOLF The Topgolf founders envisioned a new kind of golf experience that combines competition with entertainment. Players hit micro chipped golf balls at targets onto an outfield and for a little friendly rivalry, the high-tech balls instantly score each shot’s accuracy and distance. In other words, picture a larger-than-life-sized outdoor dartboard – but tailor made for golf. Topgolf has evolved to become a best-in-class entertainment venue, offering the customer dynamic event spaces as well as restaurant quality food and a drink menu that would rival any sports bar. The TRC team, [led by Luke Wilson & Terry Syler as the national master broker] have completed 31 Topgolf transactions with several more in the pipeline across multiple states representing over 50 U.S. markets.
BED BATH & BEYONDFounded in 1971, Bed Bath & Beyond Inc. and subsidiaries sells a wide assortment of domestics and home furnishings operating a chain of retail stores under the names Bed Bath & Beyond, Cost Plus World Market, Christmas Tree Shops, and That!, Harmon, Harmon Face Values and buybuyBABY. The company is also a partner in a joint venture which operates retail stores in Mexico as well. Bed Bath & Beyond sells a wide assortment of merchandise principally including domestics and home furnishings as well as food, giftware, health and beauty care items and infant and toddler merchandise. In addition, Bed Bath & Beyond operates Of a Kind, an e-commerce website that features specially commissioned, limited edition items from emerging fashion and home designers. Bed Bath & Beyond, Inc. operates over 1,400 stores which principally range in size from 15,000 to 50,000 sf, with some stores exceeding 80,000 sf. To date, The Retail Connection team has transacted over 200 stores for the company across 12 states and Mexico, with several more in the works.
NORDSTROM RACKNordstrom Rack, which has been serving customers for over 40 years, is the off-price division of Nordstrom, Inc. which serves customers in 39 states and Canada with over 121 full-line Nordstrom stores and 200 Nordstrom Rack locations. Nordstrom Rack offers shoes, clothing and accessories for the entire family at considerable savings. Rack stores are designed to be self-service with merchandise organized to make it easy for customers to shop. Nordstrom Rack offers many of the same brands carried in Nordstrom stores with most at savings of 30 to 70 percent off—while the merchandise mix changes with every new truck arrival, one thing remains constant: incredibly low prices on great brands. TRC has completed over half a dozen stores for Nordstrom Rack with another 2 -3 on the radar for completion within the next 12 months
VISIONWORKS Visionworks (formerly Eye Care Centers of America, Inc.) is a leading provider of eye care services with more than 700 optical retail stores in 42 states and the District of Columbia. Visionworks is committed to providing their customers with an excellent shopping experience and high quality products and services with the best value and selection in the industry. All stores offer designer and exclusive brand frames, lenses, sunglasses and accessories along with leading technology in vision correction. Their comprehensive service offerings include contact lens dispensing, in-store labs which provide one-hour service on many prescriptions at many locations and doctors of optometry at or next to every store. Visionworks also sells contact lenses online at visionworkscontacts.com. Visionworks is a wholly owned subsidiary of HVHC, Inc. For more information about Visionworks, visit www.visionworks.com.
CHASE BANKJ.P. Morgan Chase & Co. is a leading global financial services firm with assets of $2 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management, and private equity. To date the TRC team, [headed up by David Stukalin in Houston, Jeremy Zidell in Dallas, and Lance Morris in Austin] has completed well over 100 Chase Bank transactions, and several more are in the works.
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1/2 of 1/2 Name Brand ClothingA Pea In The PodAdvance Auto PartsAfrah Mediterranean
Restaurant & PastriesAgra CultureAmberjaxAMC TheatersAnother Broken EggAnytime FitnessArmand’s PizzeriaAt HomeAustin Lobster RollsBach To RockBaguette Et ChocolatBaker Street Pub & GrillBanh ShopBarnes & NobleBattery GiantBaywood HotelsBecks PrimeBed Bath & BeyondBenedict’s RestaurantBest BuyBicycle Sport Shopbig drop NYCBirds BarbershopBlack-eyed PeaBlue Fish, TheBoi Na BrazaBolsaBonobosBrident DentalBritish Beverage CompanyBuffalo Wild WingsBurger Kingbuybuy BabyCake BarCampisi’s PizzaCatherinesCavender’sCedars Mediterranean MezzaChase BankChicken Scratch + The FoundryChildren’s Lighthouse
Chop House BurgerChristmas Tree ShopsChurch’s ChickenCiCi’s PizzaCiti TrendsCity Surf FitnessClub PilatesColumbia SportswearComplete NutritionCoop, TheCorePower YogaCork & Pig TavernCostcoCowboy ChickenCowboy’s DanchallCucina EnotecaCulinary DropoutCupcakes CubedDaily JuiceDallas Chop HouseDallas Fish MarketDave & Buster’sDeli-NewsDestination MaternityDestination XLDog HausDollar TreeDr. MartensDr. Smart PhoneDSW ShoesDunkin’ DonutsEl Pollo LocoElite AppliancesEquinox FitnessEuropean Wax CenterExplore LearningEZ MoneyEZ PawnFamily VideoFamous FootwearFantastic Sam’sFarm 2 PetFish City GrillFit 180°Fitness Connection
Fix CoffeeFleuvog ShoesFlywheelFoot LockerForty Five TenFreed’s FurnitureFreshiiGameStopGelato GoGiordano’sGolden ChickGolfsmithGolfTecGreat ClipsGreater Texas Federal Credit
UnionHalal Guys, TheHat Creek Burger CompanyHaverty’s FurnitureHaymakerHeritage Pizza Co.Hest FitnessHillstone Restaurant GroupHobby Town USAHoffbrau SteaksHoly Grail Pub, TheHome Slice PizzaHonor Bar, TheHook Line & SInkerHouston’sHoward Wang’s GrillHoya Korean KitchenHumperdink’siFlyImpress for LessIntegraCareIron CactusJakes UptownJCPenneyJersey Mike’s SubsJet’s PizzaJiffy LubeJo~Ann StoresJos. A. BankK&G Menswear
Kate Weiser ChocolateKatie KimeKleiman|EvangelistaKool SmilesLA FitnessLane BryantLazy Dog Restaurant & BarLFTLifetime FitnessLion & RoseLittle KatanaLocal PourLolo’s Chicken & WafflesLuckMalai KitchenMattison AvenueMauricesMcAlister’s DeliMealey’s FurnitureMega FurnitureMenchiesMen’s WearhouseMicro CenterMidiciMilk & CreamMill No. 3Mimi MaternityMoe’s Southwest GrillMotherhood MaternityMoxie’s Grill & BarMusic & ArtsNative Foods CafeNekterNew Sound Hearing AidsNola GrillNom Noms Mexican Grill
& ChiliNordstrom RackNorth Face, TheOld ChicagoOld Town Baking CompanyOlivella’s NeoOlympia SportsOptum HealthcareOtte
Pacific TablePanera Bread CompanyPapa John’sParadise BakeryParty CityPei Wei Asian DinerPeter Piper PizzaPetSmartPho DisctrictPhysicians ERPiada Italian Street FoodPigtails & CrewcutsPiranha Killer SushiPlanet FitnessPlanet SubPLS RealtyPolished PerfectPPG PaintsPranaProhibition ChickenProject PieProtein BarPure BarreR+D KitchenRA SushiRainbow ShopsRaising Cane’sRally House TexasRegency BeautyRent-A-CenterResolute FitnessRobbins BrothersRoche BoboisRockler Woodworking &
HardwareRotolo’s PizzeriaRuggeri’s Italian KitchenSalataSal’s PizzaSam Moon Trading Co.San MartinSaversShake ShackShell ShackSherlock’s Pub
Shoe CarnivalShowbiz CinemasSlim 4 LifeSmiling Moose Rocky
Mountain DeliSmokeSmoothie KingSnappy SaladsSnip-itsSoulCycleSpace.NK.apothecaryStarbucksStudio Movie GrillStyles for LessSunny Street CaféSwatchSweetgreenT.G.I. Friday’sTake 5 Oil ChangeTaverna RossaTCBYTeam Sports & Performance
ApparelTheodore, TheTide Dry CleanersTiff’s TreatsTop GolfTorchy’s TacosTre WilcoxTropical Smoothie CaféTrue Value HardwareTruluck’sTuesday MorningUberritoUFC GymUnion Bear, TheUrban TacoUS Army Recruiting CentersVisionworksVivo53Wabi HouseWild SalsaWing Daddy’sWorld MarketZaxby’s
Frisco Market Center | NWC DNT & Main St. | Frisco, TX | 52 Acres
Murphy Marketplace | NEC Murphy Rd. & FM 544 | Murphy, TX | 200,000 SF
Lewisville Towne Crossing | State HWY 121 & Josey Ln. | Lewisville, TX | 421,838 SF
Factory Six03 | SEC Woodall Rodgers Freeway & N. Record Street | Dallas, TX | 215,000 SF
Preston Park Colonnade | NWC Preston Rd. & W. Park Blvd. | Plano, TX | 185,000 SF
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AEW Capital Management, L.P.Accelerated Development ServicesAction Properties, LLCAinbinder Company, TheAlbert Sign Company, Inc.Argyle ResidentialAscension DevelopmentAshley FurnitureATCOAtlantic Hotels Group, Inc.Beltline Preston, LTDBenchmark Operating PartnersBenchmark Opportunity Partners, LLCBerkeley InvestmentsBerlin Interests, Inc.Billingsley CompanyBlue Star, LPBridgeview Real EstateBromont GroupBurk Collins & Co., LTDCaliber Capital GroupCapital City PartnersCaptex Development Co., LLCCarlton Group, TheCatellusCatlyn Capital Corp.Centennial Real Estate Company, LLCCFTCharter Stone CapitalCheney & Mathes PropertiesCity of Cedar Park, TheClearview Investments, Ltd.Commercial Realty Group [CMC]Connected Acquisition ServicesConnected Development Services
Connected Management ServicesCorinth PropertiesCovington PartnersCrescent Real Estate Equities, LLCCrimson Capital, LLCCrosland GroupCrow HoldingsDalsan PropertiesE2M PartnersEdry Commercial PropertiesEducation Realty TrustECOM Real Estate ManagementElite Shopping Centers Management, Inc.Encore Company, TheEndeavor Real Estate GroupFamily VideoFarrell PropertiesFerem Property CompanyFirst Capital AdvisorsFirst State Bank of Central TexasFountain Capital, LPGlobal Fund Investments, LLCGoveia Commercial Real EstateGranite PropertiesGuggenheim Real EstateHayman Company, TheH-E-BHeitmanHermansen Land DevelopmentHerschel Forester & Co.Highpoint Capital GroupHunt Properties, Inc.Inland AmericanInvescoKamin Realty Company
Karns Commercial Real EstateKarsh Capital ManagementKimco Realty CorporationL3 Investment Properties, LLCLangford Property CompanyLedcor GroupLevcor, Inc.Lincoln Property GroupLockard RealtyM&J Wilkow, Ltd.Maly Commercial RealtyMargaux Development CompanyMark R. Smith Co., Inc.Midwood Investment and DevelopmentMila PropertiesMimco, Inc.MKP Capital Management LLCMoore & AssociatesNorth American Development GroupOne Liberty Properties, Inc.OrixPetroff RealtyPhoenix Property CompanyPinetree Commercial RealtyPLS RealtyPonderosa Land Development Co.Prattco International, LPPremas Global Leander, LLCProperty Evolution InvestorsProvident Realty Advisors, Inc.Provost GroupQuattro Development, LLCRandall’s Food & Drug LPRed Sea GroupRegis Realty Prime, LLC
Retail Properties of America, Inc.Riverside ResourcesR.L. Worth & AssociatesRM Realty Group, LLCRosebriar PropertiesSafewaySam Moon Trading CompanySBL Professional Realty, Inc.Seitz Group, LLCSelect Strategies RealtyShowbiz CinemasSimon Property GroupSMI Realty ManagementSt. Ives Realty, Inc.Stainback Organization, TheStarpoint Properties, LLCStonewood InvestmentsStratford LandTerra EnterprisesTex-Can Real Estate GroupThayer LodgingTPJ Properties, LTDTPMC Realty CorporationTrammell Crow ResidentialUnited Heritage Credit UnionU. S. IndustriesVaquero VenturesVista Property CompanyWade Interests, Inc.Westdale Real Estate InvestmentsWestwood Financial Corp.Wolverine InterestsWorld Class Capital Group
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NATIONAL ADVISORY
The Retail Connection provides a single point of contact and delivery platform which ensures consistent, quality service throughout the country. Our national clients rely on our team to manage the entire process, from initial strategic planning through final execution.
For retailers looking for strategic guidance for their regional or national expansion programs, The Retail Connection provides strategic direction based upon its market knowledge, broad experience with similar retailers, sophisticated research capabilities, and its network of relationships.
The Retail Connection’s national advisory team combines the elements of retail operations, investment banking and real estate brokerage. The group is a fully integrated source for financial services, business assessment and valuation, financing, and real estate acquisitions and dispositions.
EXPANSION STRATEGY | TENANT
For retailers looking for strategic guidance for their regional or national expansion programs, The Retail Connection provides strategic direction based upon its market knowledge, broad experience with similar retailers, sophisticated research capabilities, and its network of relationships.
TRC’s primary focus on retail, has led to the successful roll out of many high profile brands. Having assisted exclusive brands like Bed Bath & Beyond, buybuy Baby, Petsmart, Nordstrom Rack, Cost Plus World Market, Top Golf, Costco, Equinox, JC Penney, and Best Buy our experience is intuitive, productivity - driven and broad across product lines.
With an exclusive focus on retail, solid tenant representation experience and expert market research, implementing a successful strategic plan for a multi store brand is second nature to the expansion team at TRC.
In-depth market research Collaborative brokers
Strategic planning Deal negotiation
Expert site selection Related real estate and development services geared to the specific needs of both established and start-up companies
Willowbrook Plaza | SEC SH 249 & Gessner Rd. | Houston, TX | 384,884 SFVillage on the Parkway | SEC DNT & Belt Line Rd. | Dallas, TX | 360,000 SF
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MERCHANDISING PLANS | PROPERTY
When developing merchandising plans for specific properties, retail areas within a city, or streetscapes, The Retail Connection prepares a comprehensive and in-depth market
analysis which includes a review of current retailers and the value they bring to the center, as well as the identification of the most properly-suited, best in class retailers for the
given project.
We take a strategic approach to determining why the center may not be capturing its share of retail sales, based on the potential of the trade area, future residential and|or visitor
growth projections, merchandise categories needed, and other factors that may be prohibiting maximum sales productivity of the center and | or its retailers. We apply state of
the art research, industry knowledge and local statistics to determine with clarity the best tenant mix for the project. Upon completion of the Retail Merchandising Mix Plan, a
dedicated team of expert brokers and other related professionals will develop strategies and tactics for plan implementation to be undertaken in the shortest time possible, with
their main objective of increasing the shopping center’s revenue and overall value.
The Retail Merchandising Mix Plan is a refinement of the retail strategy and is developed according to the following guidelines:
To ensure that the nature and size of the retail mix will maximize the center’s potential to increase market share and retail sales
To maintain and enhance the center as a vital retail real estate asset, providing merchandise and services that differentiate the property, enhance the neighborhood and bring increased value to ownership and partners.
Other areas where we provide services to create great retail environments are:
Create a brand identification working collaboratively with brand experts
Identify key consultants – architects, zoning attorneys, traffic consultants, others Place making | merchandising – either a district or shopping center
Develop a marketing package tailored to the specific needs of the client | center | district Identify other parcels to acquire | redevelop that would fit into the overall merchandising strategy
Implement a strategic timeline
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RETAIL OPERATIONS
Running a retail store takes skill, patience, and diligence and can ultimately be very rewarding. At The Retail Connection, our retail store specialists
have lifetimes of experience in successful store operations, having helped many retailers become more educated as to what makes for a profitable,
consumer-driven environment. We will provide you with helpful tips, counsel, and advice that will make your retail operation one of the most
successful in your industry.
And, we will stay with you every step of the way to ensure your business maximizes its opportunities in the marketplace, all the while helping you
achieve profitability and productivity.
Retailers we have provided consultation to:
STRATEGIC PLANNING
The Retail Connection has represented hundreds of retailers with their real estate strategy and execution. Our specialization and alignment with
retailers empowers us to reach beyond real estate into core aspects affecting our customers’ business.
Our strategic planning team provides real estate solutions that maximize the business performance of our clients. Business intelligence combined
with portfolio optimization, location evaluation and organizational strategies, our strategic planning team develops opportunities for companies to
maximize the value of their real estate assets.
We know how imperative it is that our clients engage real estate programs that reinforce their business and financial objectives, and we are focused
on understanding the vision our clients have for their enterprises.
ACQUISITION
The Retail Connection’s acquisitions platform, Connected Acquisitions, is the client-driven retail services leader throughout the Southwest for retail
properties. With its vast amount of contacts in the industry and the seasoned judgment of its investment professionals, Connected Acquisitions advises
its retail clients and structures joint ventures to purchase retail investment properties, which can be single-tenant, multi-tenant or even portfolio assets.
Connected Acquisitions investment philosophy is concentrated on core-plus, value-add and opportunistic investments in major metropolitan
markets, as well as certain tertiary markets where strong fundamentals and upside are anticipated. Our substantial market and tenant knowledge
allows us to better understand which prospective investments are more compelling to us and our partners, which results in stronger and more
predictable returns.
Our extensive research and capital markets knowledge enable us to expertly advise our clients and partners on their equity and debt options.
Our relationships with leading national and regional lenders facilitate our ability to aggressively source capital to assure that each acquisition,
development or refinancing situation receives the most optimal terms available in the marketplace.
M I L L S P O I N T E | C a r r o l l t o n , Te x a s | S E C Tr i n i t y M i l l s & E a s t M a r s h L a n e | 1 9 6 , 5 9 0 S F
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Village at Cumberland Park | NEQ Broadway [HWY 69] & Loop 49 | Tyler, TX | 700,000 SF Hurricane Creek Vil lage | SEC HWY 5 & Alcoa Road | Benton, AR | 36.56 Acres
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DEVELOPMENT
Connected Development Services, created as a retailer-driven services arm, extends The Retail Connection’s reach immeasurably, giving the
firm the ability to deliver any or all aspects of the development process.
Whether retailers need expansion or development services, Connected Development Services advises retailers on their development
strategies and structures development joint ventures.
The Retail Connection’s client expansion plans by delivering tenant-driven, build-to-suit programs. Our team has the expertise and
relationships requisite to redevelop retail properties through repositioning, remodeling and remerchandising the tenant mix. At the same
time, we have the experience necessary to convert raw land into income-producing properties.
Specifically, the group specializes in all aspects of the development, re-development and renovation of retail projects across the Southwest.
Feasibility studies Budgeting, accounting and financing
Pro-forma preparation Municipal approvals including zoning and permitting
Site selection & land acquisition Project management
Lease and sales structuring
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MERCHANT BANKING
The Retail Connection’s specialization and alignment with retailers allow the Company to reach beyond real estate into the core operations of
our clients’ businesses.
Our merchant banking team, Connected Capital, assists entrepreneurial and emerging growth retail and restaurant chains with strategic
guidance, operating expertise and sources of capital for their operations.
With unsurpassed knowledge and commitment, we align with retailers and restaurateurs to optimize the value of their enterprise by partnering
for success.
STRATEGIC CAPITAL
The Retail Connection connects capital and opportunities to deliver both transactions and real value for our clients and partners. Our acquisition
and merchant banking team are experienced across all retail property types of any size and format.
We combine extensive in-depth research and broad experience with real time market conditions, providing highly trusted advice.
Whether you are seeking to acquire or dispose of an asset, raise equity through a joint venture or bank financing, reposition your investment
strategy or enter new real estate markets, The Retail Connection can provide the right capital at the right time for the right transaction.
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The number one objective of Connected Management Services, a
wholly owned division of The Retail Connection, is to provide retail
shopping center owners with the management services they need to
complement their in-house capabilities. TRC’s affiliated companies
work together to provide unparalleled resources an owner can rely
on. We partner with our clients to understand their business needs in
detail. This allows us to deliver a service that is responsive, project
specific, and results oriented.
Connected Management Services provides property management
with the customer AND client in mind. We are experts at getting your
property noticed by retailers while enhancing the shopper’s experience.
While we work to achieve a quality shopping experience, we also
ensure that the day-to-day operations of the center are consistent,
efficient, and effective.
CMS is committed to the best practices and processes for:
Tenant Relations Financial Reporting
Vendor Partnerships Annual Budgeting
Effective Cost Management NNN Reconciliation
Lease Administration Capital Improvement Planning
Clean-Safe-Secure Shopping Marketing
Great Hills Market | NWC Great Hills Trail & US HWY 183 | Austin, TX | 155,000 SF
Village on the Parkway | SEC DNT & Belt Line Rd. | Dallas, TX | 360,000 SF
Shackleford Crossing | I-430 & S. Shackleford Rd. | Little Rock, AR | 573,000 SF
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Our asset managers are responsible for the financial reporting and supervision for each property which includes communication with the ownership as well as implementation of owner’s financing and refinancing objectives, financial analysis and review of the property financial reports and monitoring overall operating expenses, to ensure that the property is maintained at a first-class level at costs that are reasonable in the current marketplace.
ASSET MANAGEMENT:
Oversight of leasing team and leasing efforts
Capital expenditure consideration
Monitoring of the physical operation and condition of each property
Coordination of services with ownership, property management and construction services
Operating budget review and approval, financial reporting and expense monitoring
Tenant retention and tenant relief requests, bankruptcies, lawsuits
ASSET EXPERIENCE:
Lifestyle Projects
Power Centers
Neighborhood Grocer and Community Shopping Centers
RECEIVERSHIP:
Development and implementation of the property strategic plan
Stabilizing property operations and ensuring tenant retention
Oversight and direction of on-site Property Management Team
Evaluation and creation of marketing, advertising and leasing strategies
Devising and implementing an optimal exit strategy
Given the nature of CMBS transactions and accruals resulting from distressed bank assets, CMS recognizes that time is valuable and we take every measure to ensure the transaction is handled professionally and efficiently with a focus on cash flow leading to value maximization.
iLume Cedar Springs | SWC Cedar Springs Road & Knight Street | 22,773 SF
Site Planning Scheduling
Budgeting Contracts and Lease Administration
Entitlement Process Field Construction Management
LEED Advisory Tenant Coordination
Bidding Process Project Close Out
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As part of our Construction Development Services platform, our construction management team has over 50 years of diverse construction and
retail real estate development, re-development and renovation experience. We assume an owner’s mentality and take responsibility for the
direction and implementation of the entire construction process. We serve as the single point of contact for the owner, making sure the project
is completed on time and within budget while minimizing risks. Our approach allows our clients to focus on their core business strategies and
becomes the connection where retail and real estate come together.
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Whether it is lease administration, lease auditing, or project management, our Corporate Services team is equipped with years of experience to keep retail projects on course with an owner’s objectives.
Proactively identifying areas for improvement saves time and results in lower overall costs. By having open communication and a close partnership with clients, we work hard to positively identify opportunities within each retail property to save time, fulfill project goals, and create a higher valued asset.
With our corporate services best practices and process controls, you will gain access to a highly experienced team created specifically to meet your objectives.
LEASE ADMINISTRATION
Through our extensive and diverse property management, development, and acquisition experience, we have developed a thorough understanding of the important area of lease administration.
Because of today’s changing real estate environment, tenant and landlord requirements, and other financial issues, it is important to hire a consultant who clearly knows lease administration and how those issues impact what was oftentimes negotiated under very different market conditions.
Our real estate lease administration professionals understand inherently what it takes to provide services with tangible and intangible related assets in mind. Landlords often overlook simple or incorrectly stated financials in an everyday lease administration function. Alternatively, tenants may not be thoroughly reviewing their occupancy costs or other options and rights within the lease.
We understand lease administration’s critical or exposed areas, and we have the confidence and capabilities to correct them.
LEASE AUDIT
Our lease auditing specialists are qualified with years of experience in reviewing and auditing retail leases of all shapes and sizes. We provide a detailed review and comparison between the legal definitions in the lease and what a landlord may be requiring.
Because the language can be intimidating, our lease auditing team seeks to make it simple for both the tenant and the landlord. Because of a highly experienced and detail-driven team, along with our intimate knowledge of retail, we have the ability to dive deep into lease language in ways that other auditors may not understand.
PROJECT MANAGEMENT
Whether you are an owner or a tenant, need a new facility or a new store build-out, undergoing a relocation or expansion, The Retail Connection can assist. We do single or multi-site project management and focus exclusively on retail. With our best practices and process controls, you will gain access to a highly experienced team created specifically to meet your objectives, whether it is interior build-out, move management, commercial real estate operations, occupancy planning, engineering, architecture or construction. Their collaborative approach is managed by a dedicated project manager who serves as your single point of contact and accountability. Whatever the scope of work, we will achieve your goals.
brokerage | advisory | investment | management
CORPORATE OFFICE | DFW
2525 McKinnon Street
Suite 700
Dallas, TX 75201
p 214.572.0777
f 214.572.0009
AUSTIN OFFICE
221 W. 6th Street
Suite 1030
Austin, TX 78701
p 512.485.0888
f 512.485.0830
HOUSTON OFFICE
10000 Memorial Drive
Suite 170
Houston, TX 77024
p 713.547.5555
f 713.547.5549
SAN ANTONIO OFFICE
10101 Reunion Place
Suite 160
San Antonio, TX 78216
p 210.408.6464
f 210.408.6465
© 06.11.16 - All Rights Reserved - The Retail Connection
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