PhysiciansL.e.a.p.L.e.a.p.
The PhysicianLeaDeRSHIp eXpeRIeNCe aCCeLeRaTOR pROGRaM
(L.e.a.p.)
The Creighton Business Institute offers the Leadership Experience Accelerator Program (LEAP), an intensive one-year leadership program for physicians to develop and hone their skills as physician leaders. Based on the National Health Sciences Leadership Academy’s 5E approach to development examine, experience, exposure, education and evaluate L.E.A.P fosters innovative,
critical thinkers to develop their leadership integrity and authenticity. L.E.A.P. is a comprehensive year-long program focusing on rapidly expanding your experience in transforming healthcare while you gain direct practice leading teams to deliver greater healthcare value. Physicians successfully completing the program will earn nine credit hours towards an MBA within Creighton’s College of Business.
necessitating that doctors not only be exceptional, compassionate healers but also skilled leaders.
healthcare in america is becoming increasingly complicated,
enhance your role in healthcare, and call creighton business institute to enroll in leap.
PhysiciansL.e.a.p.L.e.a.p.
BusinessInstitute.Creighton.edu • 402.280.2330 • [email protected]
Chris Lowney’s Heroic Leadership describes four core pillars to leadership.
In healthcare, leadership is a shared responsibility, ensuring the patient‘s successful care outcome. Bringing the four pillars of leadership to fruition will help every physician be a leader of modern healthcare.
Leadership is not about personality; it’s about behavior - an observable set of skills and abilities.
Self-Awareness of Strengths, Weaknesses, Values
& World View
individual development
Innovative and Adaptive to a Changing World
pursuing excellence
Engaging with Others to Unlock Potential
authentic team collaboration
Energizing Yourself and Passions with Others
serving others
PhysiciansL.e.a.p.L.e.a.p.
To build a career of impact and significance in today’s increasingly collaborative healthcare systems requires professionals to be more than skilled and compassionate healers. It also requires them to be excellent leaders. To accelerate the growth and development of physician leaders, the Creighton Business Institute offers an intensive one-year program for skilled healthcare clinicians working in today’s complex healthcare environment. It is a deliberate, integrated and carefully crafted process which will offer leaders the opportunity to examine, experience, be exposed to, educate and evaluate their roles in today’s healthcare environment. As a result a physician professional
will immediately apply new skills and bring talents to the forefront immediately contributing to healthcare improvement. Educational opportunities are part of this development, but the key to the Physician Leadership Experience Accelerator Program (LEAP) is the integration of multiple opportunities to explore and develop the four pillars of leadership with their immediate application to the healthcare organization and teams. It is both reflective and action-driven. It includes experience and exploration, enhanced by mentoring and coaching.
The end result: the foundation for a career of impact through the four core pillars of leadership.
national health sciences leadership academy 5e approach to development
EXPERIENCE 70%
EXPOSURE 19%
EDUCATION 10%
EVALUATE & EXAMINE 1%
PhysiciansL.e.a.p.L.e.a.p.
BusinessInstitute.Creighton.edu • 402.280.2330 • [email protected]
today’s healthcare environment requires a deliberate program to allow for personal growth. the national health sciences leadership academy identified five stages to developing leaderships skills:
PhysiciansL.e.a.p.L.e.a.p.
examine
The initial steps, reflection and setting your plan:
• Awareness of what you need or want to develop. • Assessment & reflection of yourself, your values and your environment.• Defining success - how you will know it.
experience
The next step is relevant learning applied to on-the-job activities — development needs 70% of your time
• Create your opportunities — test your predictions to your results and learn from your successes & mistakes in a safe environment.
• Practice new skills and behaviors deliberately to make them a habit.
exposure
The third stage refers to activities (a fifth-20%-of your development time) where you learn from others. Coaching, mentoring, shadowing and observing others for “best” practices as foundation to create “next” practice
• Allows you to learn from those with more experience.• Invite others to help you develop and mentor others and strengthen your leadership for a more
successful approach.
education
The next stage refers to supplementing and accelerating your learning of new approaches or knowledge (approximately 10% of your development time). This is not the main focus of your development.
• Formal approaches include education, reading or attending lectures.• Practitioner guided simulation, situational or case study exercises.
eValuate
The final stage is reviewing the effectiveness of what you have accomplished using assessment, feedback or reflection. Compare your performance against the success criteria you identified in the examine step. Create your next steps — continuously invest in your development as a critical thinker and leader of healthcare innovation.
the targeted outcomes for the year-long physician leap are:
• Develop and understand the diversity of people, their capabilities/strengths, and unlock the potential held in their core mission: to help people
• Provide practical experience in doing what healers do well while creating and leading cohesive teams that communicate, cooperate and collaborate
• Provide an experience for creating and championing teams
• Acquire the capacity to appreciate and respect individual contributions within teams
• Reduce variation, improve quality and use resources
• Develop excellent communication skills that foster creative collaboration
• Gain experience in integrating mission, strategy and tactics; then implementing change in these areas - Mission and goals alignment - Improving quality care - Improving resource utilization - Delivery of relevant research and education
• Direct experience in eliminating waste in healthcare processes with teams to improve performance based outcomes
• Direct experience in fostering the contribution of process experts and using the team approach to rapidly achieve healthcare improvements
PhysiciansL.e.a.p.L.e.a.p.
LeadershipHonesty, IntegrityVision Inspiration
Enable & EncouragesDeveloper/Expertise/Competence
ModelingChallenging TWWHADI
(the way we have always done it)
ManagementPlanning & Organization
BudgetingStaffi ng
ControllingProblem Solving
Getting things done through & with other people
Execution & PerformanceImproved Quality Care
Improved Operation (Quality, Cost, Speed, Patient as Customer)
Bottom-up, collaborativeImproved resource utilizationDelivery of relevant research
and education
Mentoring(Internal - Mutual
Selection)
Learning goals(Individual
Development Plan & coaching LEAP
cohort)LEAP Program Sessions
Project(Internal & External) Coaching
including LEAP cohort network
the leadership experience accelerator program integrates the 5e approach
PhysiciansL.e.a.p.L.e.a.p.
leap starts with a selection process. the following time line shows the overlap of the program components. the projects are focused and team-based, designed to bring significant improvement to the physician’s operation, while developing the four core pillars of leadership in physician leaders.
program launch leap start
project(s)
coaching
mentoring
physician leadership knowledge accelerator
4th
Quarter1st
Quarter2nd
Quarter3rd
Quarter
PhysiciansL.e.a.p.L.e.a.p.
BusinessInstitute.Creighton.edu • 402.280.2330 • [email protected]
physician leadership knowledge accelerator
4th
Quarter1st
Quarter
EXPERIENCE 70%
EXPOSURE 19%
EDUCATION 10%
EVALUATE & EXAMINE 1%
PhysiciansL.e.a.p.L.e.a.p.
ORgANIzATIONAL CULTURE, PEOPLE & LEADERShIP
leadershipcompetencies
coaching, mentoring, power &
politics(4 contact hours)
understanding people
(4 contact hours)
leadership, culture & leading change(4 contact hours)
organizational behavior & individual
differences(4 contact hours)
leadership & decision making - organizational
structure & environments. management &
challenges(4 contact hours)
core Values(pillar)
individual development
individual development
individual development
individual development
individual development
mba x x x x x
iom x
abms/accmecompetencies
x x x x
abms moc® x x x x x
PhysiciansL.e.a.p.L.e.a.p.
Through the program’s educational component, specific topics are
addressed throughout the year that foster the leadership development
process and support the projects. It meets learning outcomes and
objectives for demonstrating multiple competencies and certification
maintenance for three key groups. Participants completeing the program
in compliance with the policies of the Graduate College, will earn nine
credit hours towards an MBA within Creighton University’s College of
Business.
physician leadership knowledge accelerator project management
leadershipcompetencies
assessing operations
performance & project selection(4 contact hours)
understanding people in the context of the organizational
system(4 contact hours)
getting teams to achieve results(4 contact hours)
project management processes &
knowledge areas(16 contact hours)
business case for change &
selling the idea for consensus
(8 contact hours)
leading strategic programs
requirements alignment
(8 contact hours)
core Values(pillar)
pursuing excellence
pursuing excellence
individual development
pursuing excellence
pursuing excellence
pursuing excellence
mba x x x x x x
iom x x x x x x
abms/accmecompetencies
x x x x x
abms moc® x x x x x x
PhysiciansL.e.a.p.L.e.a.p.
Accreditation Statement:In support of improving patient care, Creighton University Health Sciences Continuing Education is accredited by the American Nurses Credentialing Center (ANCC), the Accreditation Council for Pharmacy Education (ACPE), and the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing education for the healthcare team.
Designation Statement:The Creighton University School of Medicine designates this live activity for a maximum of 112 AMA PRA Category 1 Credit(s)TM. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
healthcare operations
leadershipcompetencies
patient safety, Quality assurance
and Quality improvement
(4 contact hours)
communication - crucial
conversation(8 contact hours)
manager’s, leader’s health care team role in healthcare(4 contact hours)
Fiscal leadership in healthcare
(4 contact hours)
accounting, Finance & revenue cycle
in healthcare(4 contact hours)
core Values(pillar)
pursuing excellence
individual development
individual development
serving others serving others
mba x x x x x
iom x x x
abms/accmecompetencies
x x x x x
abms moc® x x x x x
PhysiciansL.e.a.p.L.e.a.p.
healthcare operations
leadershipcompetencies
leading healthcare teams (motivation,
delegation, strengths,
empowerment)(4 contact hours)
talent acquisition, development, hr
processes, reviews(4 contact hours)
healthcare business ethics and law / legal(8 contact hours)
negotiation & conflict resolution(8 contact hours)
core Values(pillar)
serving othersauthentic team collaboration
authentic team collaboration
authentic team collaboration
mba x x x x
iom x x x x
abms/accmecompetencies
x x x x
abms moc® x x x x
BusinessInstitute.Creighton.edu • 402.280.2330 • [email protected]
PhysiciansL.e.a.p.L.e.a.p.
the creighton business institute’s integrated program combines education, mentoring, networking, coaching and team projects to enable thoughtful development and growth throughout the year. our program brings together leadership, healthcare management and experience to yield measureable change. it offers multiple opportunities to examine, evaluate, educate, for experience and exposure.
assessment tools foster evaluation and examinations. these tools are not deployed all at once as a battery but introduced at critical junctures in the experience process. the crucial team leader profile is deployed as a before and after measure to indicate progress in this critical area. If your organization has adopted assessment and evaluation tools, these can replace the tools listed below:
• cli - leadership index - personal characteristics in a 360 degree review
• tlp - team leader profile - team behavioral traits to promote your team’s innovations with team feedback (done pre and post project)
• emergenetics - Highlights thinking and behavoir patterns
• dnQ - developmental network Quotient - plan your personal professional network
• ethical lens - assesses your ethical perspectives and provides a framework for your ethical leadership
• strengths based leadership - provides a model for your key leadership characteristics
• keirsey assessment - evaluation of behavioral characteristics of people and understanding their impact on team communication
PhysiciansL.e.a.p.L.e.a.p.
BusinessInstitute.Creighton.edu • 402.280.2330 • [email protected]
4th Quarter
1st Quarter
1st Quarter
2nd Quarter
3rd Quarter
leap start
project(s)
coachingemergenetics
mentoring
physician leadership knowledge accelerator
cli tlp (pre)
tlp (post)
keirsey
ethical lensstrengths based leadership
the self-awareness of strengths, weaknesses, values & world view are done at critical junctions of the physicians leadership experience accelerator program.
cli cli
dnQ dnQ dnQ
EXPERIENCE 70%
EXPOSURE 19%
EDUCATION 10%
EVALUATE & EXAMINE 1%
PhysiciansL.e.a.p.L.e.a.p.
PhysiciansL.e.a.p.L.e.a.p.
BusinessInstitute.Creighton.edu • 402.280.2330 • [email protected]
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