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The Modern Data CenterMetrics for Achieving Web-Scale and IT as a Service
AppFirst Presents
Claus MoldtFormer Global CIO of
SalesForce.com
David RothCEO of AppFirst
View the Webinar On-Demand
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A Little Background
Claus Moldt
Global CIO and SVP of Service Delivery
Led the Delivery, Availability, and Maintenance of the infrastructure
CEO
#WebScale
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Defining Web-Scale IT
Build a framework
Metrics to understand
capacity, identify problems and autocorrect
With limited headcount
“Building an infrastructure with the ability to scale to not just a few users, but to potentially
millions of users"
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Best Practices fromSalesForce.com and eBay
“A solid set of metrics that act as key indicators for
how your system is performing holds the key to manage these web-scale enterprises.”
• Figure out what a new release means to you
• Complete collection across every layer of the technology stack to see where in the system things are not performing
• Time to identification: Immediate normalization and correlation of data
#WebScale
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Metrics, Metrics, Metrics
“We want to make sure that we manage the system,
and the system doesn’t manage us.”
Metrics are the only way you can truly understand your system
#WebScale
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According to Gartner
Gartner predicts that fewer than 25% of conventional APM products will support pairing high-frequency metric collection and application
context needed to facilitate Web-scale monitoring
by 2016, up from 10% today.
Gartner, Building a Modern APM Architecture for the World of Web-Scale IT, Jonah Kowall, Cameron Height, December 6, 2013.
#WebScale
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Continuous Collection is Required
Collect everything, all the time, without impacting performance. Collect enough metrics to connect events in one area of the system to
another.
#WebScale
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Strategies for Migrating Applicationsto Virtual and Cloud Environments
SCENARIO 1AN ENTIRELY NEW APPLICATION: THERE’S NO METRIC HISTORY
• How many users will there be?
• What do you expect them to do?
SCENARIO 2THE APP ALREADY EXISTS ON PHYSICAL SERVERS
• Establish continuous metric collection across your environment
#WebScale
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Hybrid Deployment Considerations
THE BALANCING ACT
• Cloud-computing cost efficiencies VS. Control of physical environments
• Ensuring you still have insight into issues and understand metrics
the same way you would if you were solely on-premise.
#WebScale
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TRADITIONAL APPROACH
Control Technology, systems and devices used
IT AS A SERVICE
Enabling business agility withbest practices and policies
Defining IT as a Service in the Enterprise
TO ACCOMPLISH THIS:
• IT needs insight into the business and future growth plans
• Build Amazon-like infrastructure with policies and best practices where users can deploy and go.
• A detailed set of metrics is required to get an idea of costs, consumption and usage.
VS
#WebScale
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Dashboards are NOT just for show
Establishing a good dashboard is essential to getting the right metrics, and that is ultimately how you achieve large web-scale IT.
• Not just for head of IT Ops • Iterate – if the metric isn’t applicable for those doing the legwork, break down to sub-metrics
#WebScale
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AppFirst
Complete and Continuous Visibility Across the Entire Infrastructure
The world’s first platform for IT data down to the millisecond.
Learn more: [email protected]
Enabling Reduced Cost and Performance Efficiencies for:
• IT as a Service• Capacity Planning and Migrations• Proactive Issue Identification
Get Started for Free
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Watch the On-Demand Webinar
The Modern Data Center: Metrics for Achieving
Web-Scale and IT as a Service
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