Download - The IT Transformation Journey
mre-consulting.com
SIM Seattle – October 2014
The IT Transformation JourneyKen Piddington – CIO & Executive Advisor
©MRE Consulting – All Rights Reserved | 1
mre-consulting.com
Business Technology Transformation
©MRE Consulting – All Rights Reserved | 2
mre-consulting.com
Change is Fluid
©MRE Consulting – All Rights Reserved | 3
mre-consulting.com
5 Macro Trends Transforming Business
©MRE Consulting – All Rights Reserved | 4
mre-consulting.com
Wall of Stats
©MRE Consulting – All Rights Reserved | 5
Third Era of Enterprise IT
mre-consulting.com
CIO Leadership
©MRE Consulting – All Rights Reserved | 7
mre-consulting.com
• Self-Awareness – Where your energy is spent versus where your energy should be spent
• Self-Socialization – The ability to listen across the organization
• Analyze/Adapt – The ability to solve problems with speed and agility
• Communicate – The ability to speak the language of the business
• Lead/Influence – Influencing the strategy and having a seat as part of the growth team
Attributes of the New CIO
©MRE Consulting – All Rights Reserved | 8
“You have brains in your head. You have feet in your shoes. You can steer yourself any direction
you choose. You’re on your own. And you know what your know.
And YOU are the one who’ll decide where to go…” – Dr. Seuss
“What is necessary to change a person is to change his awareness
of himself.” – Abraham Maslow
mre-consulting.com
Start the Transformation Journey
©MRE Consulting – All Rights Reserved | 9
Which aspects and capabilities would you design into your enterprise if you could start building a completely new
and modernized version of your enterprise, starting Monday?
mre-consulting.com
Global Partners at a Glance
©MRE Consulting – All Rights Reserved | 10
• Global Partners is a FORTUNE 200 company and is a master limited partnership engaged in midstream logistics and marketing
• Leader in the purchasing, selling and logistics of transporting domestic and Canadian crude oil and other energy products by rail across its “virtual pipeline” from the mid-continent region of the U.S. and Canada to the East and West Coasts
• One of the largest terminal networks on petroleum products and renewable fuels in the Northeast
• Leading wholesale distributor of petroleum products
• One of the largest independent owners, suppliers and operators of gasoline stations and convenience stores in the Northeast
Sourcing, Logistics and Marketing
mre-consulting.com
Global’s Diversified Business Mix
©MRE Consulting – All Rights Reserved | 12
mre-consulting.com
Where We Were
©MRE Consulting – All Rights Reserved | 13
mre-consulting.com
Mission Statement & Value Proposition
©MRE Consulting – All Rights Reserved | 14
Actively contribute to the success of the organization through exceptional
service delivery and innovation
Value Proposition• Increased Revenue• Increased Profits• Enhanced Acquisition Capabilities• Organic Growth Enablement• World Class IT Department
mre-consulting.com
Designed for our Future – From the Future
©MRE Consulting – All Rights Reserved | 15
2010
2011
2012
2013
2014
• “Living” in 2015, what are we - and what did we do to get here
• Identified the key capabilities and outcomes
• Action plans created in 3 year,1 year and 100 day cycles 2015
mre-consulting.com
Strategic Areas of Focus
©MRE Consulting – All Rights Reserved | 16
Top-Line Growth Cost Optimization
Growth – Organic and Acquisition
External Customer
Relationships
Strategic Vendor Partnerships
Processes Optimization
Infrastructure Stability
Scalability and Agility
BI, Analytics & Big Data
People & Organization
DesignMobility Collaboration
Communication
Help Desk Governance Portfolio Management
Change Management
TRAD
ITIO
NAL
BU
SIN
ESS
DIG
ITAL BUSIN
ESS
mre-consulting.com
Team Education – Back to the Basics
©MRE Consulting – All Rights Reserved | 17
mre-consulting.com
Business Technology Partnerships
©MRE Consulting – All Rights Reserved | 18
mre-consulting.com
Communication
©MRE Consulting – All Rights Reserved | 19
mre-consulting.com
Financial Management
©MRE Consulting – All Rights Reserved | 20
mre-consulting.com
Enterprise Mobility
©MRE Consulting – All Rights Reserved | 21
mre-consulting.com
BI, Analytics & Big Data
©MRE Consulting – All Rights Reserved | 22
mre-consulting.com
M&A Playbook
©MRE Consulting – All Rights Reserved | 23
Digital Business Transformation
mre-consulting.com
Strategic Partner Program
©MRE Consulting – All Rights Reserved | 25
mre-consulting.com
The Knew We Were Doing It Right Moment
©MRE Consulting – All Rights Reserved | 26
mre-consulting.com
Some Parting Advice
©MRE Consulting – All Rights Reserved | 27
mre-consulting.com©MRE Consulting – All Rights Reserved | 28
Start With A Solid Foundation
mre-consulting.com©MRE Consulting – All Rights Reserved | 29
Know and understand the business as well as your business peers…perhaps
event better
mre-consulting.com©MRE Consulting – All Rights Reserved | 30
Create Fluid Technology Strategies
mre-consulting.com©MRE Consulting – All Rights Reserved | 31
Think outside the traditional IT box…Think in new boxes
mre-consulting.com©MRE Consulting – All Rights Reserved | 32
Drive innovation and growth while managing costs
mre-consulting.com©MRE Consulting – All Rights Reserved | 33
Continually prove the strategic value of IT
mre-consulting.com©MRE Consulting – All Rights Reserved | 34
Run IT Effectively and Efficiently
mre-consulting.com©MRE Consulting – All Rights Reserved | 35
Manage CXO Expectations
mre-consulting.com©MRE Consulting – All Rights Reserved | 36
Develop the next generation of IT leaders
mre-consulting.com©MRE Consulting – All Rights Reserved | 37
Develop a Bimodal IT Organization
mre-consulting.com©MRE Consulting – All Rights Reserved | 38
Change behaviors without asking permission
mre-consulting.com©MRE Consulting – All Rights Reserved | 39
Run IT like a Business
mre-consulting.com©MRE Consulting – All Rights Reserved | 40
Make financial management a core competency
mre-consulting.com©MRE Consulting – All Rights Reserved | 41
Stop The Things That Don’t Contribute
mre-consulting.com©MRE Consulting – All Rights Reserved | 42
Be Entrepreneurial
mre-consulting.com©MRE Consulting – All Rights Reserved | 43
Go for the Money
mre-consulting.com©MRE Consulting – All Rights Reserved | 44
Change is fluid – the transformation journey never ends
mre-consulting.com©MRE Consulting – All Rights Reserved | 45
Nobody really cares about technology – they care about what technology
can do for them
mre-consulting.com©MRE Consulting – All Rights Reserved | 46
Good Luck on Your Journey!!
mre-consulting.com
Questions
©MRE Consulting – All Rights Reserved | 47
Contact InformationKen Piddington