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Florida State UniversitySchool of Information Studies
2003-4 Epps Lecture
Fulfilling Our Destiny From
Library to Information SchoolMike Eisenberg, Dean
The Information SchoolUniversity of Washington
January 30, 2004
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1. From There to Here– Trends in higher education– Implications and impact for library and information
science– Critical mass and approach
2. Attributes of schools of information– Overall Attributes– Research– Academic programs– Outreach– Administration
3. The information school movement and some thoughts about librarianship
4. Summary and Q & A
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• Calvin says, “I thrive on making other people change.”
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Technology
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Technology
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The Traditional Library School
• One degree program - professional master’s
• Small numbers– students <200– faculty <10– staff <5– budget <$1 million
• Low, or even no visibility - on campus and in the broader community
• Inadequate space and facilities• Low research profile and funding• Low level of gifts and fund-raising• Core constituency (library field) is often
disgruntled and minimally supportive
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The Reality of Higher Education Today
• The research imperative: produce or perish.
• For academic programs, there is no free lunch.
• If not high impact, at least high visibility.• Fund raising – who loves ya, baby?• Big (or at least critical mass) is beautiful.• While not futile it’s still feudal.
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The Result for Library Schools
• Closings (although not as many as you might think, particularly in recent years).
• Move to one of many departments in a larger unit (e.g., liberal arts).
• Merger with another unit (communications, computer science, education)
• Expansion, continued independence, success and flourishing!
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FTE Master’s Students in ALA Accredited Programs
1992/93 8348
1993/94 10015
1994/95 8542
1995/96 8187
1996/97 7987
1997/98 7783
1998/99 7571
1999/00 8186
2000/01 9035
2001/02 9858
18% increase
Data Provided By ALA Office
of Accreditation, Jan. 2004
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The Independent Information School
Critical Mass• Programs on all levels – bachelors,
masters, doctorate• Visibility-on campus & in the broader
community; support by the library community
• 300-500 students• 15-20 faculty, 5-10 staff• $2-3 million annual budget• $1+ million annually in research funding• $1 million annual fund-raising; permanent
endowment includes funded chairs• State-of-the-art facilities and space
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The Independent Information School
Critical Understandings and Approaches
• Recognize the politics, pressures, and priorities of higher education today.
• Embody collaboration (on campus, in the community, and in the field). “Bake more pies.”
• Be creative and entrepreneurial. Gain a “can- and will-do” reputation.
• Have a clear sense of where you are and where you want to be.
• Strive for identity, visibility and brand.
M. Eisenberg 2004
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1. From There to Here– Trends in higher education– Implications and impact for library and information
science– Critical mass and approach
2. Attributes of schools of information– Overall Attributes– Research– Academic programs– Outreach– Administration
3. The information school movement and some thoughts about librarianship
4. Summary and Q & A
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Example – The UW iSchool
• Reputation – innovative and ambitious– The iSchool “gets things done”– Use diverse funding models– Leads in effective and efficient use of IT– Innovative in distance learning– A team-player
• Active research agenda - involves the full range of faculty and many students across all programs
• Committed to undergraduate and graduate education
• Celebrate the professional and the academic• Collaborative
– research– academic programs– service and outreach– management and problem-solving
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Overall Attributes
• User-focused; value people.
• Broad-based.
• Celebrate the professional and the academic.
• Innovative, entrepreneurial, risk-taking.
• Committed to meaningful work--to making a difference.
• View problems as opportunities; e.g., the information society is a mess – yippee!
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Example – The UW iSchool
A broad-based, inclusive, global information school.
Noted for collaboration, high quality, and high impact.
The Information School of the University of Washington
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Research
• Broad-based & inclusive
• Across all faculty
• Theoretical and applied
• Collaborative (within faculty, across campus, and with colleagues nationally)
• Involves students on all levels
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“We look at the world through information-colored glasses.”
Common Binding Perspective
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The Information Perspective
•think information
•focus on people
•help people learn
We all
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Research Areas
• biomedical informatics • cataloging –
conceptualization, use, and design
• classification• cognitive work analysis • computer-supported
cooperative work • electronic government• design methods for
systems and information• digital libraries • digital reference • human-computer
interaction• human information
behavior
• information ethics• information literacy for
life-long learning• information
management• information and quality
of life• information policy• information retrieval• information services• information technology
management• information and system
dynamics• information systems for
children and young adults
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Research Areas
• intellectual property• interaction design• international aspects of
information systems• knowledge management• knowledge organization• natural language
processing• networks – technology,
community, and society• organizational impacts of
information systems• organizational learning• organizational
sustainability • personal information
management
• philosophy & theory of information and library
• privacy rights• school and public library
services for children and young adults
• socio-technical analyses of information systems
• text and data-mining • user centered design &
evaluation of information systems
• value sensitive design
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A Sample of iSchool Research
• A New Learning Opportunity for Librarians: The K-12 Library Initiative (Marcoux, PI)– professional development and "tool kit" of instructional resources for
transforming school library media programs.
• Keeping Found Things Found (Bruce, Jones, Eisenberg, PIs) – Once found, how are things organized for re-access and re-use later on?
• Improving Information Interactions Online (Ivory-Ndiaye, PI)– Apporaches to to automate the evaluation of information-centric Web
interfaces are being investigated as part of the WebTango project.
• The Center for Human-Information Interaction (Fidel, Mai PIs)– Information systems and technology development based on understanding
how humans interact with information. Focused on human-information interaction in the workplace, using the Cognitive Work Analysis framework.
• Technology in Transition: The Cooperative Appropriation of Wireless Networking (McDonald, PI)– How the Seattle Wireless Network(SWN) group overcomes challenges to
develop a public access wireless network? Focused on the collaborative activity among the group, relations with other community organizations.
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Research Program:Active Funded Projects
September 2002 23
September 2003 27
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Last 6 Months
• 15 proposals submitted
• 12 funded
• 8 in process (this month)
• 4 in development
• Almost all tenure-track faculty represented
• NSF, IMLS, corporate
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Research Programs:Expenditures
FYs 92-97
FY 98 FY 99 FY 00 FY 01 FY 02 FY 03 FY 04(est.)
51,212 54,858 89,377 168,156 664,182 956,003 1,941,678 2,100,000
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Undergraduate Research Symposium
• 54% of graduating Informatics majors participated = 14/26
• 30% of ALL Informatics majors participated = 21/69
• 2 presentations
• 10 poster sessions
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Undergraduate Research Symposium Presentations
• Andy E-Sok Hong and Anthony Bigalbal, “Making Environmental Policy: Human-Centered Analysis of Knowledge Sharing between Cross Functional Groups.”– Faculty Sponsors: H. Bruce and Oyler
• Ann Hendrickson and Anna Stolyar, “Physiological Effects of Viewing a Plasma Display ‘Window’.”– Faculty Sponsors: Kahn and Friedman
• Poster sessions - 10– Key Faculty Sponsors: Hendry and McDonald
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Academic Programs:Broad-based, across all levels
• BS in Informatics
• Master of Library & Information Science
• MS in Information Management
• PhD in Information Science
• Certificate and Outreach Programs
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Academic Programs:Enrollment
Program 98/99 99/00 00/01 01/02 02/03 03/04
Informatics
27 56 70 70
MLIS 187 191 178 175 148 168
MLIS-eve 75 85 102 96
Dist. MLIS
37 70
MSIM 31 69 63
PhD 4 12 15 23
TOTAL 187 191 284 359 441 490
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Academic Programs:Projected Enrollment
Program 03/04 04/05 05/06 06/07
Informatics 70 140 140 140
MLIS (day) 168 160 150 150
MLIS (evening)
96 70 35 0
MLIS (distance)
70 105 140 200
MSIM (exec) 63 68 70 70
MSIM (day) -- -- 35 70
PhD 23 30 35 40
DLIM -- -- 10 20
TOTAL 490 573 615 690
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Campus • Computer Science & Engineering• Biomedical and Health Informatics• University Libraries• Education Partnerships and
Learning Technologies• Cell Systems Initiative (CSI)• Department of Geography• Philosophy Department• Computing & Communications• UW Educational Outreach• Evans School of Public Affairs• Technical Communications• School of Art• IT Resource Sharing Group (small
schools and colleges)
Community• Washington Research Foundation• School Districts: Seattle, Lake
Washington, Shoreline, Marysville (and numerous others)
• Washington State Library• Bill and Melinda Gates Foundation• First Place Schools• OCLC• Seattle Public Library, KCLS, and
numerous other public and academic libraries
• Seattle Society for Information Management (SIM)
Service and Outreach
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Status in the Community
• Private Sector– iSchool Connection – connecting the information
industry with faculty and students through projects, meetings and presentations
– Chief Information Officer (CIO) outreach project– Placement of graduates
• Public Sector– Library connections
Involved with professional organizations in WA, OR, MT, AK
Washington State Library Regular contact with Northwest Library Directors
– Educational Partnerships - faculty involvement Fisher and Marcoux Sutton, Saxton, Marcoux, L. Bruce Louis Fox
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Community Examples
• First Place School – Lorraine Bruce
• Washington Library Association – President’s Award 2003 – Michael Eisenberg
• Washington Library Media Association – President’s Award 2003 – Betty Marcoux
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Administration
• Not a dirty word.
• The art and science of making dreams come true
• Requires buy-in and participation by all members of the community.
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Administration
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Administration
• Faculty
• Processes, Policies & Procedures
• Budget
• Development
• Facilities
• Administrative Support
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ProcessesChanges in Structure and Staff
• Student Services– staff restructuring– hiring new staff (Student Services Administrator,
Program Assistant, Graduate Program Assistant)• Research
– research processes and information– Roosevelt Commons facility
• Information Technology– discussing collaboration with other small schools and
colleges• Development and Community Relations
– External Relations position– restructuring
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ProcessesPlanning & Decision-Making
• Planning Days and Retreats– 2 Day Retreat (Fall) – All Staff and Faculty– Curriculum Planning Day (Winter Quarter)– Research Planning Day (Spring Quarter)
• Faculty Meetings
• Staff Meetings
• Elected Faculty Council
• Deans and Chairs (Kitchen Cabinet)
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State Support Start-up and seed Grants and contracts Fee-based
MSIM Distance MLIS Evening MLIS Certificates
Gifts and donations
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FY 01 FY 02 FY 03
# of Donors $ of Gifts # of Donors $ of Gifts # of Donors $ of Gifts
Alumni 557 37,229 529 38,088 380 30,382
Corporations 10 70,775 14 33,695 21 97,519
Faculty/Staff/Students 13 1,147 18 2,560 24 5,094
Friends/Parents 45 2,979 65 1,553 45 5,975
Foundations 3 142,248 8 197,956 6 175,832
Organizations 3 250 5 3,004 9 28,837
Total 631 254,628 639 276,856 485 343,639
DevelopmentWithout 4 Major Gifts
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Un
ivers
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1. From There to Here– Trends in higher education– Implications and impact for library and information
science– Critical mass and approach
2. Attributes of schools of information– Overall Attributes– Research– Academic programs– Outreach– Administration
3. The information school movement and some thoughts about librarianship
4. Summary and Q & A
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The Information School “Movement”
• Share common vision, concerns and issues, opportunities.
• Supportive and collaborative – committed to working together.
• Information School Deans (iSchool Deans) – originally 5, now 9, next ?
• Other key associations– Association for Library and Information Science Education
(ALISE)– Computing Research Association (CRA) IT Deans
• Professional associations– American Library Association (ALA)– American Society for Information Science & Technology
(ASIST)– Association for Information Management (AIM)– Association for Computing Machinery (ACM)– Society for Information Management (SIM)
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Some Information School Friends
• Drexel University• Florida State
University• University of Illinois
Urbana Champaign• University of
Michigan• University of North
Carolina Chapel Hill
• University of Pittsburgh
• Syracuse University
• University of Texas
• University of Washington
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Librarianship
• Thriving in information schools
• Enrollment is up
• Status is high
• Inclusive – traditional areas and new opportunities
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Michigan Perspective
“From the start, the leadership of the School of Information was very concerned that taking library out of the title must not result in taking library out of the school.”
Unpublished Email Communication John Leslie King, Dean and Professor, School of Information, University of Michigan, January 2004.
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UW Example
• Beverly Cleary Chair in Children’s and Youth Services Fund-raising for new endowed chair at the Information School
• Our most distinguished alum• Promoting children’s and youth
services in libraries and communities• Representing our commitment to
children’s and youth services.
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How Some View of Libraries
•PASSIVE – STATIC
•REPOSITORY OF DATED INFORMATION
•A PLACE
•OPTIONAL OR OBSOLETE
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How We View Libraries
• ACTIVE – DYNAMIC
• MEET TRADITIONAL NEEDS & THE NEW
• WITH QUALITY, TIMELY CONTENT
• VIRTUAL – PHYSICAL – 24/7
• ESSENTIAL
• PEOPLE-FOCUSED
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Books Technology
It’s not print vs. digital
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It’s not air vs. water
Air Water
Life
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Technology
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“Any teacher that
can be replaced
by technology…
should be!”
Paul Welliver, Penn State
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“Any librarian that
can be replaced
by technology…
should be!”
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For the Library Field
Just one opportunity (of many) to consider…
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The World Wide WebThe World Wide Web
www.ed.gov
www.enc.org
geminfo.org
www.askeric.org
www.ukans.edu
sccac.lacoe.edu
www.csn.net/RMC/star/
www.prel.hawaii.edu
www.vais.net/~edoig/
www.netaxs.com/~edoig/home.html
www.ticllc.net/~gpiacesi/
home.gvi.net/~edoig/
home.gvi.net/~edoig/western/
www.edc.org/hec/www.lll.hawaii.edu/nflrc/
carla.acad.umn.edu/
polyglot.cal.msu.edu/clear/home.html
www.cal.org/cal/html/nflrc.htm
www.educ.iastate.edu/currinst/nflrc/nflrc.html
www.cohums.ohio-state.edu/flc/
larcnet.sdsu.edu//
sfa.ed.govtrio.ume.maine.edu/~nceoa/nceoa.html
www.edc.org/FSC/MIH/www.naric.com/naric/
www.ncddr.org
www.ucpa.org/atfsc.html
www.resna.org/resna/hometa1.htm
www.aed.org/special.ed/frc.html
www.osc.edu/CSNP/GLARRC.HTML
www.ihdi.uky.edu/projects/MSRRC/index.html
www.educ.drake.edu/rc/RRC/mprrc.html
www.edc.org/FSC/NCIP/
www.cec.sped.org/cl-menu.htm
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LibraryLibrary Carefully selected, managed and organized system of: Information Services Information Resources Information Facilities
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Opportunity to Consider
vs.
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Un
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1. From There to Here– Trends in higher education– Implications and impact for library and information
science– Critical mass and approach
2. Attributes of schools of information– Overall Attributes– Research– Academic programs– Outreach– Administration
3. The information school movement and some thoughts about librarianship
4. Summary and Q & A
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Summary
• The library school model was not sustainable in the reality of higher education today…and tomorrow.
• The information school model is inclusive, broad-based, with the potential for high impact, leadership, and …fun!
• Librarianship is thriving, valued, and growing and in information schools.
• For people who share an information view of the world, this is our destiny.
