The Future of Airport FacilitationPlanning for the futureAirport Service Quality & Facilitation Conference, Shanghai 1st April 2008Christian Häfner, Executive Vice President, Fraport AG
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Fraport at a glance
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Our core business activities
Group Revenues by Segments 2007
Aviation Ground Handling External Activities
Retail & Properties
698.7 mill. euros 620.5 mill. euros 471.4 mill. euros 538.4 mill. euros
30% 27% 20% 23%
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1. Terminal 12. Terminal 23. High Speed Train
4. RWY‘s 07/255. RWY 18 W
6. Cargo City North7. Cargo City South
8. FormerUSAF Air Base
1
23
4
5
6
7
8
Frankfurt Airport - Existing Infrastructure
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Frankfurt Airport Traffic 2007
Movements
MTOW(t)
Passengers
Freight(t)
Mail(t)
Change 07/06 (%)
2.5
1,9
-1.8
1.0
0.6
2,095,293
95,168
492,569
28,240,441
54,167,817
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Planning for the future
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Airports have to continuously respond to new general challenges
� Capacity and Facilitation• Existing airport terminals do not cope with future aviation and non-
aviation demands• Meeting requirements for new generation of wide-body aircraft
� Security• Steadily increase of security authority regulations due to current
security situation worldwide• Tightening security measures affect operational process times and cost
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Airports have to continuously respond to new general challenges
� Product• Creation of new revenues in aviation and non-aviation sectors (e. g.
retail, real estate)• New airline business models (e. g. product differentiation)
� Cost efficiency• Optimal assignment of airport staff• Cost-effective definition of design and layout standards• Lean operational processes• Use of IT-Technologies to create efficient operational processes (e. g.
automation)
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A Five Step Approach to facilitate the future of Airports
1 Harmonizing ICAO Annex 9 and Annex 17
2
3
4
5
Develop common Quality Standards for Facilitation and Security
Implement new Technologies in Airport Processes
Integrate Non-Aviation in Aviation Processes
Use of intermodality opportunities
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1) ICAO Annex 9 and Annex 17 standards must befollowed without conflicts between them
ICAO Annex 9 – Facilitation
� „...secure the cooperation of aircraft operators and airport operators inensuring that satisfactory facilities and services are provided for rapidhandling and clearance of passengers...Such facilities and services shallbe flexible and capable of expansion to meet anticipated growth in trafficvolume, or increased security measures....“
� „...ensure that particular attention is given to the need for adequatefacilities to be available at all times at international airports and thatappropriate measures are adopted to permit embarkation and disembarkation of passengers without delay.“
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1) ICAO Annex 9 and Annex 17 standards must befollowed without conflicts between them
� According to ICAO Annex 17 (Security), Chapter 2 “each contractingstate should whenever possible arrange for the security controls andprocedures to cause a minimum of interference with, or delay to theactivities of, civil aviation provided the effectivenes of these controlsand procedures is not compromised.”
Place the section heading here
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2) Common Quality Standards for Facilitation andSecurity must be developed practical
� Adjusted Quality Standards for Facilitation and Security are a prerequisite for best airport operations
� Inadequate capacity and availability of security controls are harmingthe passenger throughput and processes in terminals
� All processes need harmonised capacities to ensure best services anda sense of well being and feel secure for passengers
Place the section heading here
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3) New technologies to support the reduction ofcapacity constraints and costs
� Use of biometrics and other new technologies for processing
passengers or certain groups of passengers need to be harmonised
for all Aviation and Non-Aviation processes (i.e. check-in, security,
passport control, retailing, boarding, baggage reclaim)
� All relevant parties in the aviation and travel segment should use new
technologies (e.g. use of 2D Bar Code for Aviation, Non-Aviation,
Airline and Public processes within terminals)
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3) New technologies to support the reduction ofcapacity constraints and costs
� Creation of additional capacities for passenger handling in existing
infrastructure
� Cost and process optimization through automation
� Change of processes in compliance with security obligations for
passengers and operational requirements (e.g. EU-Regulations)
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4) Non-Aviation integration in Aviation processes i na balanced approach basis
� Non-Aviation should be centrally integrated in all terminal planning and
design aspects
� Airports cannot finance airport infrastructure on Aviation fees only;
Income from Non-Aviation becomes of crucial factor!
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5) Intermodality opportunities used to full extent
� Consideration of airport processes as part of the overall travel process
(road, railway, air)
� Jointly use of communication tools or signage to lead passengers
seamless through the whole process (e.g. railway station to airport)
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Frankfurt Airport – Airport Development for 2020
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Frankfurt Airport is transforming into Frankfurt Airport City
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Actively shaping traffic and mobility by developing capacity and upgrading the real estate location Frankfurt Airport to Frankfurt Airport CityIncrease capacity from 80 to 126 movements/h, 701.0 00 movements/year.Future capacity of over 89 million Passengers/year
TLC Mönchhof
North West Runway
A380 MaintenanceHangar
Terminal 3
Gateway Gardens
AIRRAIL Center
FRA North
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Realization of the vision has already begun
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Investment in existing airport infrastructure: > 500 Mio. € per year
TerminalCapacity
RetailExtension
A380Compatibility
EU Security-regulations
Modernization &Fire protection
ProductDifferentiation
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18 positions for A380 at Terminals 1 and 2 in 2015
2 A380-positions with 3 boarding bridges
1 A380-position with 2 boarding bridges
3 A380-positions
3 A380-positions 5 A380-positions 4 A380-positions3 A346-positions3 A321-positions
No scale
People moverTerminal 3
Terminal 1Concourse A0
Terminal 1Concourse B
Terminal 1Concourse C
Terminal 1Concourse CD
Terminal 2
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Investments in existing Terminal (FRA North)
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Fraport – a mega Construction Site
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New Concourse A Zero
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Terminal 1Concourse B tomorrow
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Terminal 1 Concourse BA380 Boarding Bridges
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Terminal 1 CD-Pier
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Terminal 2Three Bridges for A380 Operations
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Frankfurt Airport City –Next Decade
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Former US-Airbase
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Future Planning Terminal 3
2013 / 2014Schedule:
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Architectural CompetitionFirst Prize – Christoph Mäckler, Frankfurt