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The Flight Dispatcher
or the FOO (Flight Operations officer)
In Europe
By EUFALDA( European Federation of Airline Dispatchers Associations )
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EUFALDA
Flight Dispatchers are the best kept secret of an airline.
Whether a flight can be performed - in operational and
technical terms - depends on a number of factors: wind,
weather at destination and en route, navigation aidsand equipment, airport facilities, the aircraft`s technical
condition and performance, fuel uplift needs and a lot
more. The flight Dispatcher`s job is to coordinate all
these variables to ensure that flight operation is
conducted as safely and economically possible
.
Flight dispatchers are the heart of an airline.
They are the main liaison to the
cockpit crew. He/she is the personauthorized by the appropriate authorities
or airlines to exercise Operational Control,
Flight Planning, and In-flight Assistance.
Especially in Europe the flight dispatcher also executes
slot coordination between actual flights and Eurocontrol,
i.e. the Central Flow Management Unit in
Brussels/Belgium.
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FOO in Europe
The Flight Dispatcher
in Europe can do
ProactiveDissemination by
Flight Dispatch of
Critical Information to
the Flight Deck
BUT
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The local CAA and the Airliners
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The symptoms
We could have
prevented accidents
like this!
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The symptoms contd
And this, especially if
the a/c would have had
ACARS or similarinstalled!
http://www.1001crash.com/index-page-cdescript-accident-SIAL_saab2000-lg-1-year-ok.htmlhttp://www.1001crash.com/index-page-cdescript-accident-SIAL_saab2000-lg-1-year-ok.html -
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1.Maersk Air B737 Birmingham, UK-Copenhagen, DK, 12/1999
Encountered Severe WX, Outdated Info, DEST and ALT closed, Fuel Emergency landing in Billund,
DK, 70K Winds. No Flight Watch.
2.Hapag-Lloyd A310, Crete to Hannover, 7/2000
Landing gear failed to retract, crew continued, incorrect fuel estimate,passed a number of suitable
airports, fuel exhaustion while attempting to land at Vienna, aircraft destroyed.
3.Swiss SAAB 2000 Basel to Hamburg, 7/2002
Encountered Severe WX, DEST and ALT closed, Fuel Exhaustion,attempted landing at closed airport at night, Werneuchen, Berlin.A/C was vectored directly into
severe WX by ATC. Aircraft destroyed. No ACARS
4. SAS Airbus A330 Chicago-OHare- Stockholm, Swed., 10/2003.
Continued with no holding fuel into low visibility approach, did missed approach, insufficient fuel to
ALT, diverted to Helsinki with fuel emergency. Flight crew did not monitor fuel consumption or
weather during flight.
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Tools
Flight Dispatch is a noble
art!
Flight Dispatch is a
Diplomatic service!
Why???
We support the Pilots
Nobody talks about it, noteven the Pilots!
EASA dont know about
us!
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Tools
We do a perfect jobconsidering what we have,
but with better tools we
could do an even betterjob!
This is i.e. one of thetools!!
ACARS or similarcommunication systemShould be a MUST for all
passenger aircrafts.
Jobs2.jpgJobs2.jpg
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Time zones and the Flight
Dispatcher versus technology The worst thing for me
coming back from theStates or Canada issetting the timebarrecorrect on my watch!How do you do itwhen you have to
adjust the time some15years
backwards?????
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New Times New tools in Europe
Back to the Noble Art of Flight Dispatch!
Take a look of next picture, which could
have been from some reality show in TV.
But its not!! It is a thing performed every
day in some parts of the world but definitelynot in Europe!
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Dispatcher Selected Route
Flown Route
Computer Selected/ATC Assigned Route
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Graphical ly - Find any Fl igh ts Near St. Lou is
This is the new way Dispatchers flight
watch.
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Dispatcher Selected Route
Computer Flight PlanOptimized Routing
Flight
Planning
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Dispatcher Selected Rout
Computer Selected/ATC Assigned Rou
Flown Route
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What is a Flight Dispatcher ?
In some countries they are Licensed!
Licence means that the local CAA has issued a
License after the FOO has completed school withthe same theoretical knowledge as Pilots, i.e. in
1/Rules & Regulations!
2/Navigation Jet Aircraft!
3/Meteorology incl. high altitude! 4/Application!
5/Instruments and performance!
Is a License important?
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30
Dispatch In Europe Countries With State Issued Licenses
Countries Recognizing Other StateLicenses
Countries With Airline Certificates
Countries With No LicensesRequirements
Spain
Greece
Iceland
LatviaPoland
Portugal
Austria
Belgium
CroatiaCzech Republic
Denmark
Germany
Sweden
Turkey
SerbiaSlovakia
Hungary
Finland
Ireland
Italy
Netherlands
Norway
Switzerland
France Luxembourg
United Kingdom
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License or Certificate
I have a license to drive acar, but I can very welldrive it just as good
without the license!(responsible?)
It seems that EASA dontwant to recognize theFlight Dispatcher in E.U!
Why step backwards?Why downgrade thewhole E.U. in stead ofdoing an upgrade?
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Staff in Hot dog stands need
licence in E.U. Why shouldnt we?
We make flight plansacc.to rules andregulations!We are
responsible for thevarious limitationsacc. The MMEL.
We want to beresponsible for ourjob, assure that thePilots are aware ofnot discussing flightprocedures with justanybody, andespecially not the
Sausage-man
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Training of Flight Dispatchers
Must establish single set of requirements tooperate as a Single Market
Free movement of labour not feasible until
knowledge and training requirements are defined Establish Minimum Training Standards
Establish Uniform Training Schools
Honour minimum level of training as defined inthe ICAO Training Manual Doc. 7192
Move toward Harmonization between theFAA/EASA
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What an Effective Flight
Dispatch System Does1. Pre-Flight Planning.
Considers weather, routing, fuel planning, alternates, NOTAMS, ATC Issues, terrain,
ETOPS, aircraft performance, MELs, airport issues, economic considerations and any
security issues.
2. In Flight Monitoring/Flight Watch.
Tracks the aircrafts progress and provides the flight crew with changes, and updates.
Fuel burn versus plan, weather, ATC problems, navaid outages, airport conditions,
aircraft systems problems, security issues, emergencies.
3.The Flight Dispatcher works as a team member with the Commander/PIC.
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License or Certificate!
We can Reduce pilots workload
and fatigue by providing up to
date information and doing
some tasks which the pilot willnot have to do.
An effective flight dispatch
system improves operational
processes and information to
the crew and fits into the
philosophy of the safety
management system (SMS)
We want to be responsible!
Southwest005.jpg
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Questions? Thank You.
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Thanks for your attention!
Jan Hhne VP.
EUFALDA :
European Federationof Airline Dispatchers
Associations
Question can be
addressed to: [email protected] or
mailto:[email protected]:[email protected]:[email protected]:[email protected]