Download - The Challenge of Change: The Journey to 2020
C H A L L E N G E O F
H A N G E
BUILDING SUCCESSFUL PARTNERSHIPSWINNING IN THE NEW WORLD OF WORK
Trade 1950
Research 1960
Phone Calls 1980
e-Mail 1994
SMS 2001
Mail 1970
/Weeks
/Days
/Minutes
/‘Now’24x7/+4 000 000 sec
Instant/+16 000 000 000 day
24 2014/Constant
Globalised
No Barriers
Tech-filled
Cooperative
Idealised
Stressed
2020 x44
Specialisation
Collaboration
Brand relevance
Customers
People/Teams
Innovation
The world is changing very fast. Big will not beat small anymore.
Now the fast are beating the slow
We’ve got to find better ways & new business models to find revenue…
PAST
+ PRESENT = FUTURE
PRESENT + DIFFERENT
= FUTURE
reactivity versus
pro-activity
Success is acontinuous new recipe:
a magnificent culinary offering
Always on, available,
different &
changing
Be close to your customers, because
those are the folks who have the money
Your competitors are never going to send you
any money
new directional
trends
7
Innovate solutions not Don’t expect constant growth
from unchanged markets, goods & services
1
Never turn a blind eye to ethics, safety or the environment
2
Unyielding integrity – a consistency in actions, values, brand, principles, behaviours & outcomes
3
Never allow poor situations to persist or go
unchallenged : strive for excellence
4
Deliver without compromise or
excuses 5
Listen, respectfully, to colleagues & customers
6
7 Forge trusted
teams & relationships through actions, words & deeds
How on earthdo we manage
all this change?
We must constantly confront ourselves in order to achieve growth & deal
with the issues of the day
