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PROJECT REPORT
On
Recruitment and Selection Process in Tata Consultancy Services
Submitted in Partial Fulfillment of the Requirements ofBachelor of Business Administration
of
Guru Govind Singh Indraprastha University
Submitted by: Submitted to:Zubin Mehta Ms. YaminiChaudhary
12121401711BBA III Semester
Jagannath International Management School
VasantKunj, New Delhi70
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FOREWORD
I express my deep gratitude and sincere thanks to my guide Ms.Yamini Chaudhary
whose excellent guidance has left incredible print on my mind leading me to prepare this report
in a better way and which would not have been possible without her support .I am highly obliged
to her for giving me instructions on marketing strategies. The present report has made me learn
about the automobile industry and marketing industry as a whole.
I hereby declare that all the information in this project is my own and true to the best ofmy knowledge.
ZUBIN MEHTA
12121401711
BBA III Semester
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C E R T I F I C A T E
This is to certify that this project Recruitment And Selection Process in Tata
Consultancy Services is the original work of Zubin Mehta, BBA, semester 3, JIMS,
Vasant Kunj (IP University) who has completed this project under my guidance .
This project has not been submitted as a part of any other degree or course to this
or any other university .
Project Guide:
MS. YAMINI CHAUDARY
JAGANNATH INTERNATIONAL MANAGEMENT SCHOOL
VASANT KUNJ
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ACKNOWLEDGEMENT
Its a matter of pleasure and privilege to place on record my profound gratitude to all
those who helped me the course of the completion of my project.
I would like to thank my in charge Ms.Yamini Chaudhary for her immense support and
guidance in completion of this project. Neither work nor reflection would be possible without the
support of my family members.
I am also thankful to all those who helped me in completion of this project.
ZUBIN MEHTA
12121401711
BBA III Semester
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INDEX
=================================================================
Contents Page No.
=================================================================
Chapter 1Purpose of the study
1.1. Objective of the project report 61.2 Scope of the study 7
Chapter 2 - Introduction
2.1. About the organization (history & evolution) 82.2. Form of ownership (Partnership/private ltd/public ltd/corporation) 102.3 Nature of Business 112.4 Geographic Area (local,regional,statewise,national,international) 12
Chapter 3Company Profile
3.1 Organization Structure 143.2 Vision & Mission/Core values 163.3 Products & Services offered 173.4 Distribution Network 203.5 SWOT Analysis 223.6 Competitor Information 233.7 Market share & growth rate 253.8 Key challenges/problems facing the organization 27
Chapter 4Recruitment & selection process in TCS
4.1 Meaning of Recruitment & selection 284.2 Recruitment & selection process at TCS 304.3 Main Sources of Recruitment and Selection Process of TCS 324.4 Eligibility Criteria of TCS 324.5 Level Of management in TCS 35
4.5 Recruitment And Selection Process at diff. level of management in TCS 37
Chapter 5Findings & Conclusion 40
Bibliography 41
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Chapter-1 - Purpose of the study
1.1 Objective of the project report
Succes s o f eve r y bus i nes s en t e r p r i s e depends on i t s Human
Resources. Finding the right person for the right job and developing him into a valuable
resource an indispensable requirement of every organization. Proper recruitment
helps the line managers to work most effectively in accomplishing the primaryobjective of the
enterprise. In order to harness the human energies in the service or organizational goals,
every HR manager is expected to pay proper a t t en ti on t o re c ru it men t an d se l ec t io n
activi t ies in an organization. Thus, personnel functions, recruitment and
select ion, when carried out properly would enable the organization to hire and
r e t a i n t he s e r v i ces o f t he bes t b r a i ns i n t he mar ke t . The wor l d ' s bes t
compan i es have e s t ab l i s hed t he i r s t r eng t h w i t h t he i r peop l e . The
empl oyees i den t i f y t hems e l ves w i t h t he company t hey a r e wor k i ng f o r .
This also helps in building up their spirit, morale and espirit-de-cops which
becomes strength of the company. There are ce rt ain wa ys tha t ar e to be fo llowed by
every organization, which ensures that it has right number and kind o f people, at the
right place and right time, so that organization can achieve its planned objective. The projectcovers introduction of Recruitment and Selection, Purpose and Importance of Recrui tment,
Sources o f Recruitment, Steps in th e Recruitment & Selection Process, and Suggestions
to make the Recruitment Process more effective. It also includes the challenges faced
b y HR i n r ec ru i tm en t p roc es s and th e recent trends in recruitment process.
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1.2. - Scope of the study
The project is concerned with the study of various aspects of current Recruitment &
selection in TCS . Besides exploring the process of Recruitment & selection the scope of the
study also lies in understanding the effectiveness of current Recruitment & selection channel in
TCS and getting the feedback from recruiters
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Chapter-2Introduction
2.1. - About TCS
Tata Consultancy Services Limited (TCS) is an IT services, business solutions and
outsourcing organization that delivers real results to global businesses, with a high level of
certainty. TCS offers a consulting-led, complete and integrated portfolio of IT and IT-enabled
services delivered through its unique Global Network Delivery Model, recognized as the
benchmark of excellence in software development.
Founded in 1968 as part of the Tata group, TCS is headquartered in Mumbai, India and isa public limited company, listed on the National Stock Exchange (NSE) and Bombay Stock
Exchange (BSE) in India.
In FY 2012, TCS reported consolidated revenues of USD $10 billion.
History
1968 to 2000
In 1975, TCS conducted its first campus interviews, held at IISc, Bangalore. The recruits
comprised 12 Indian Institutes of Technology graduates and three IISc graduates, who became
the first TCS employees to enter a formal graduate programmer.
In 1979, TCS delivered an electronic depository and trading system called SECOM for the Swiss
company SIS SegaInter Settle. TCS followed this up with System X for the Canadian Depository
System and automating the Johannesburg Stock Exchange (JSE). TCS associated with a Swiss
partner, TKS Teknosoft, which it later acquired.
http://en.wikipedia.org/wiki/Indian_Institutes_of_Technologyhttp://en.wikipedia.org/wiki/Johannesburg_Stock_Exchangehttp://en.wikipedia.org/wiki/Johannesburg_Stock_Exchangehttp://en.wikipedia.org/wiki/Indian_Institutes_of_Technology -
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In 1981, TCS established India's first software research and development center, the Tata
Research Development and Design Center (TRDDC) in Pune. In 1985 TCS established India's
first client-dedicated offshore development center, set up for client Compaq (then Tandem).
In the early 1990s the Indian IT outsourcing industry grew rapidly due to the Y2Kbug and the
launch of a unified European currency, Euro. TCS created the factory model for Y2K conversion
and developed software tools which automated the conversion process and enabled third-party
developers and clients to make use of it. By 2004, E-Business was contributing half a billion
dollars (US) to TCS.
2000 to 2012
On August 9, 2004 TCS became a publicly listed company,
In 2005 TCS became the first India-based IT services company to enter the bioinformatics
market In 2006 TCS designed an ERP system for the Indian Railway Catering and Tourism
Corporation. In 2008 TCS undertook an internal restructuring exercise which aimed to increase
the company's agility. TCS entered the small and medium enterprises market for the first time in
2011, with cloud-based offerings.
In the 2011/12 fiscal year TCS achieved annual revenues of overU$10 billion for the first time.
TCS signed a Rs. 94-crore deal with the Karnataka government for six-year period to automate
its treasury and finance department operations. Deutsche Bankhas selected TCS as a strategic
partner for their Production Management Transformation Initiative, within their Capital Markets
Business Unit. TCS has got contract from Credit Union Australia. TCS has received a multi-
year, multi-million dollar contract to provide application support, maintenance and development
services to the gases company Air Liquid. On the Last Trading Day of Year 2011, TCS overtook
RIL to be anointed as the country's most valued firm. On February 6, 2012, TCS signed a multi-
year, multi-million euro contract with European car rental company Europcar for the deployment
of IT services in France.
http://en.wikipedia.org/wiki/Compaqhttp://en.wikipedia.org/wiki/Tandem_Computershttp://en.wikipedia.org/wiki/Y2Khttp://en.wikipedia.org/wiki/Software_toolshttp://en.wikipedia.org/wiki/Public_companyhttp://en.wikipedia.org/wiki/Bioinformaticshttp://en.wikipedia.org/wiki/Enterprise_Resource_Planninghttp://en.wikipedia.org/wiki/Indian_Railway_Catering_and_Tourism_Corporationhttp://en.wikipedia.org/wiki/Indian_Railway_Catering_and_Tourism_Corporationhttp://en.wikipedia.org/wiki/Small_and_medium_enterpriseshttp://en.wikipedia.org/wiki/Cloud_computinghttp://en.wikipedia.org/wiki/Deutsche_Bankhttp://en.wikipedia.org/wiki/Deutsche_Bankhttp://en.wikipedia.org/wiki/Cloud_computinghttp://en.wikipedia.org/wiki/Small_and_medium_enterpriseshttp://en.wikipedia.org/wiki/Indian_Railway_Catering_and_Tourism_Corporationhttp://en.wikipedia.org/wiki/Indian_Railway_Catering_and_Tourism_Corporationhttp://en.wikipedia.org/wiki/Enterprise_Resource_Planninghttp://en.wikipedia.org/wiki/Bioinformaticshttp://en.wikipedia.org/wiki/Public_companyhttp://en.wikipedia.org/wiki/Software_toolshttp://en.wikipedia.org/wiki/Y2Khttp://en.wikipedia.org/wiki/Tandem_Computershttp://en.wikipedia.org/wiki/Compaq -
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2.2. Form of ownership
Tata Consultancy Services Limited (TCS) is an Indian multinational information technology
(IT) services, business solutions and outsourcing services company headquartered in Mumbai,
Maharashtra. TCS is a subsidiary of the Tata Group and is listed on the Bombay Stock Exchange
and theNational Stock Exchange of India. It is one of India's most valuable companies and is
one of the five largest India-based IT services firms.
http://en.wikipedia.org/wiki/Multinational_corporationhttp://en.wikipedia.org/wiki/Mumbai,_Maharashtrahttp://en.wikipedia.org/wiki/Mumbai,_Maharashtrahttp://en.wikipedia.org/wiki/Tata_Grouphttp://en.wikipedia.org/wiki/Bombay_Stock_Exchangehttp://en.wikipedia.org/wiki/National_Stock_Exchange_of_Indiahttp://en.wikipedia.org/wiki/National_Stock_Exchange_of_Indiahttp://en.wikipedia.org/wiki/Bombay_Stock_Exchangehttp://en.wikipedia.org/wiki/Tata_Grouphttp://en.wikipedia.org/wiki/Mumbai,_Maharashtrahttp://en.wikipedia.org/wiki/Mumbai,_Maharashtrahttp://en.wikipedia.org/wiki/Multinational_corporation -
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2.3- Nature of Business
Tata Consultancy Services is an IT services, consulting and business solutions
organization that delivers real results to global business, ensuring a level of certainty no other
firm can match. TCS offers a consulting-led, integrated portfolio of IT, BPO, infrastructure,
engineering and assurance services. This is delivered through its unique Global Network
Delivery Model, recognized as the benchmark of excellence in software development. A part
of the Tata group, Indias largest industrial conglomerate, TCS has over 238,500 of the worlds
best-trained consultants in 42 countries. The company generated consolidated revenues of US
$10.17 billion for year ended March 31, 2012 and is listed on the National Stock Exchange and
Bombay Stock Exchange in India.
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2.4 Geographic Area
India: TCS has development centers and/or regional offices in the following Indian cities:
Ahmedabad, Bangalore, Baroda, Bhubaneswar, Chennai, Coimbatore, Delhi, Goa, Gurgaon,
Guwahati, Hyderabad, Jamshedpur, Kochi, Kolkata, Lucknow, Mumbai,Nagpur, Noida, Pune
and Trivandrum.
Africa: TCS has regional offices in South Africa and Morocco.
Asia (ex. India): TCS has regional offices in Bahrain, Beijing,Hong Kong, Hangzhou,
Shanghai, Indonesia, Israel, Japan, Malaysia, Philippines, Saudi Arabia, Singapore, South Korea,
Taiwan, Thailand, UAE (Dubai)
Australia: TCS has a regional office in Australia.
Europe: TCS has regional offices in Belgium, Denmark, Finland, France, Germany, Hungary,
Iceland, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland
and the United Kingdom.
North America: TCS has regional offices in Canada, Mexico and the United States.
South America: TCS has regional offices in Argentina, Brazil, Chile, Colombia, Ecuador, Peru
and Uruguay.
Almost 90% of the revenue of the organization comes from North America and Europemarkets. Most of the clients of the organization are based on these markets.
http://en.wikipedia.org/wiki/Ahmedabadhttp://en.wikipedia.org/wiki/Bangalorehttp://en.wikipedia.org/wiki/Barodahttp://en.wikipedia.org/wiki/Bhubaneswarhttp://en.wikipedia.org/wiki/Chennaihttp://en.wikipedia.org/wiki/Coimbatorehttp://en.wikipedia.org/wiki/Delhihttp://en.wikipedia.org/wiki/Goahttp://en.wikipedia.org/wiki/Gurgaonhttp://en.wikipedia.org/wiki/Guwahatihttp://en.wikipedia.org/wiki/Hyderabad,_Indiahttp://en.wikipedia.org/wiki/Jamshedpurhttp://en.wikipedia.org/wiki/Kochihttp://en.wikipedia.org/wiki/Kolkatahttp://en.wikipedia.org/wiki/Lucknowhttp://en.wikipedia.org/wiki/Mumbaihttp://en.wikipedia.org/wiki/Nagpurhttp://en.wikipedia.org/wiki/Noidahttp://en.wikipedia.org/wiki/Punehttp://en.wikipedia.org/wiki/Trivandrumhttp://en.wikipedia.org/wiki/Hangzhouhttp://en.wikipedia.org/wiki/Dubaihttp://en.wikipedia.org/wiki/Dubaihttp://en.wikipedia.org/wiki/Hangzhouhttp://en.wikipedia.org/wiki/Trivandrumhttp://en.wikipedia.org/wiki/Punehttp://en.wikipedia.org/wiki/Noidahttp://en.wikipedia.org/wiki/Nagpurhttp://en.wikipedia.org/wiki/Mumbaihttp://en.wikipedia.org/wiki/Lucknowhttp://en.wikipedia.org/wiki/Kolkatahttp://en.wikipedia.org/wiki/Kochihttp://en.wikipedia.org/wiki/Jamshedpurhttp://en.wikipedia.org/wiki/Hyderabad,_Indiahttp://en.wikipedia.org/wiki/Guwahatihttp://en.wikipedia.org/wiki/Gurgaonhttp://en.wikipedia.org/wiki/Goahttp://en.wikipedia.org/wiki/Delhihttp://en.wikipedia.org/wiki/Coimbatorehttp://en.wikipedia.org/wiki/Chennaihttp://en.wikipedia.org/wiki/Bhubaneswarhttp://en.wikipedia.org/wiki/Barodahttp://en.wikipedia.org/wiki/Bangalorehttp://en.wikipedia.org/wiki/Ahmedabad -
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Geographic Area
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Chapter -3Company Profile
3.1 TCS Organization Structure - At the top of the governance structure is the
Board of Directors representing the shareholders, and various Committees on the Board,
overseeing the Executive Management. TCS has a unitary board 4 structure consisting of 12
members of whom 9 are Non-Executive Directors (including the Chairman 5 and Vice-
Chairman) and 6 are Independent Directors.
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3.2. Vision & Mission
Vision
To become Global Top 10 IT companies by 2010.TCS will be recognized and respected as
professional, innovative, profitable information, and knowledge based logistics/services
enterprise. TCS embeds internet based technologies into its internal operating structures and as
business solutions for customers; with customer, employee and shareholder interests at the core
of its operations; demonstrating a clear concern for ethical conduct and good corporate
citizenship; with the objective of growing into a regional and global player, with emphasis on the
Middle East, Europe and North America
Mission
To provide innovative, best in class IT services to its customers and make it a joy for all
stakeholders to work with us-
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3.3. Products & Services offered
TCS provides a wide range of IT and computing solutions, including :-
Assurance Services BI & Performance Management Business Process Outsourcing Cloud Services Connected Marketing Solutions Consulting Engineering & Industrial Services Enterprise Solutions iON Small and Medium Business IT Infrastructure Services IT Services
Mobility Solutions and Services Platform Solutions
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Some of Products & Services offeredare described as under.
Flat Fee IT - Easier budgeting, preventative maintenance and ongoing monitoring.What's not to love?
TCS Advantage / Cloud - Reduce hardware and software costs, and access your dataanywhere, by moving applications and storage to secure servers.
Server maintenance - Keep your server speedy and healthy with our "apple a day" plan -quick response, regular event log reviews, drive clean-up and more.
Backup and disaster recovery - The name says it all. Don't let disaster catch youunprepared. Let TCS monitor and manage the entire process for you.
Network infrastructure maintenance - Regular "tune ups" prevent unnecessary downtime and emergency crashes.
Network security - Lock the door on uninvited guests with a security plan tailored toyour business' needs.
IT consulting - We work hard to understand your business so we can help you furtheryour business objectives.
Computer recycling - We can even make your computer upgrades seamless by helpingyou dispose of old hardware.
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Service Industries
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3.4 Distribution Network
TCS have invested in building a large, global sales network to reach out to clients across the
world.
As of March 31, 2011, TCS had 145 offices across 42 countries, catering to some 1034 active
clients.
18 offices across USA and Canada 12 offices across 7 countries in Latin America 11 offices across UK and Ireland 22 offices across 12 countries in Europe 18 offices across 12 countries in Asia Pacific 7 offices across the Middle East and Africa 54 offices across India
In addition, our Global Delivery Network Model (GNDM) consists of a network of 107
delivery centers located in 20 countries that uniquely positions us to deliver our world class
services seamlessly to any location in the world
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The figure below shows the Revenue Breakup Geography wise.
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3.5. SWOT Analysis
Strength
High command on local and domestic market(India) Strong brand backing (TATA) Strong Ethics
Weakness
Not very strong in product segmentOpportunity
emerging marketsThreats
Attrition and Employee loyalty Bigger MNC's entering India and competing for global clients Focusing on organic growth
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3.6Competitor Information
The major competitive firms of the organization include:
Infosys Technologies
Cognizant Technical Solutions Wipro Technologies IBM Accenture GenPack Mahindra Satyam Tech Mahindra
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3.7 Market share and Growth rate
Market Capitalization -
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Growth rate - TCS believes that a strong growth trajectory is sustainable in the foreseeablefuture because
(a) the global market for IT services is growing,
(b) offshore outsourcing is today a mainstream strategic option,
(c) TCS has the strong foundational elements needed to partake of this growth ,
(d) TCS strategy for longer-term growth is delivering results.
Other highlights of FY 2011:
97.8% of revenues from existing customers Volume growth of 29.6% YoY Gross Margin of 45.3%, EBIT margin of 28.1% Gross headcount addition of 69,685 Net headcount addition of 38,185
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3.8 Challenges Ahead of TCS
Its major revenue is yielded from Europe and North American markets. So, a slight economic
diversion in those economies causes significant depreciation in Revenue.
So, its major challenge is to be a little independent of European and American Market.
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Chapter- 4Recruitment & selection in TCS
4.1Meaning of recruitment and selection
Recruitment Process- Recruitment refers to the process of attracting, screening, and
selecting a qualified person for a job. At the strategic level it may involve the development of
an employer brand which includes an 'employee offering
The stages of the recruitment process include: job analysis and developing a person
specification; the sourcing of candidates by networking, advertising, or other search methods;
matching candidates to job requirements and screening individuals using testing (skills or
personality assessment); assessment of candidates' motivations and their fit with organisationalrequirements by interviewing and other assessment techniques. The recruitment process also
includes the making and finalising of job offers and the induction and onboarding of new
employees.
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Selection
Selection = Selection is the process of putting right men on right job. It is a procedure ofmatching organizational requirements with the skills and qualifications of people. Effective
selection can be done only when there is effective matching. By selecting best candidate for the
required job, the organization will get quality performance of employees. Moreover, organization
will face less of absenteeism and employee turnover problems. By selecting right candidate for
the required job, organization will also save time and money.
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4.2 Recruitment And Selection Process at Tata Consultancy Services
Recruitment at TCS
The process comprises three interrelated stages, viz,
1. Planning.
2. Strategy development.
3. Searching
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Selection Process at Tata Consultancy Services -
INITIAL SCREENING
The initial screening is done only to check the eligibility criteria .The eligibility criteria is: The
candidate should have a consistent 60% in 10th, 12th and graduation .The candidate should not
have more than 2 years of gap during his/her education .Experience varies as per the skill and
role.
TECHNICAL ROUND
Technical panel consisting of 2 people relevant to that technology and project take the technical
round. The members on the panel must be of ASE grade and above. The candidate is tested on
various criteria. If a person clears the management interview he/she is known as an Tech
Select
MANAGEMENT ROUND
Taken by a panel of ASC grade and above. Tests the managerial skills of a person. If a person
clears the management interview he/she is known as an MR Select
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HR ROUND
It is taken by the recruiter of a particular ISU .After a candidate passes all the rounds, an online
offer letter is generated
4.3 Main Sources of Recruitment and Selection Process of Tata
Consultancy Services
1. Internal promotion and internal introductions (at times desirable for morale purposes)2. Careers officers (and careers masters at schools)3. University (Campus) appointment boards4. Agencies for the unemployed5. Advertising (often via agents for specialist posts) or the use of other local media (e.g.
commercial radio).
4.4 ELIGIBILITY CRITERIA of TCS
TCS is very particular about the kind of talent it takes in. So the eligibility criterias are high and
most students get eliminated here itself.
Eligibility Criteria for FRESHERS
Management students
Students of Finance/Marketing/HR/ systems are considered. Must have done graduation with Science background. 60% aggregate throughout in academic career. Not more than 2 years gap in academics
Engineering students
Students of Computers/IT/Extc/electronics/Instrumentation are considered. 60% aggregate throughout in academic career. Not more than 2 years gap in academics
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MCA students
Must have done graduation with Science background
60% aggregate throughout in academic career.
Not more than 2 years gap in academicsDiploma Students after (10th or 12th)
Students of Computers/IT/Extc/electronics are considered. 50% aggregate throughout in academic career. Not more than 2 years gap in academics Should have taken mathematics as a subject in 12th he need arises, students are called for the interview process.
BSC/BCS/BCA students
60% aggregate throughout in academic career. Not more than 2 years gap in academics
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% OF SELECTION OF RECRUITMENTS
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4.5 Level of management in TCS -
.
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Level Of management
Top Level of Management - It consists of board of directors, chief executive or managing
director. The top management is the ultimate source of authority and it manages goals and
policies for an enterprise. It devotes more time on planning and coordinating functions.
Middle Level of Management - The branch managers and departmental managers
constitute middle level. They are responsible to the top management for the functioning of their
department. They devote more time to organizational and directional functions. In small
organization, there is only one layer of middle level of management but in big enterprises, there
may be senior and junior middle level management.
Lower Level of Management - Lower level is also known as supervisory / operative level
of management. It consists of supervisors, foreman, section officers, superintendent etc.
According to R.C. Davis, Supervisory management refers to those executives whose work has
to be largely with personal oversight and direction of operative employees. In other words, they
are concerned with direction and controlling
Work force level - Work force level is the initial level of any company, hear the selected
person do the job which is assigned by their head. In the TCS the initial job is mainly concern
with software development, it could be hardware or networking related also so candidate should
have knowledge of computer languages, hardware or networking for which post he/she is
applying.
Top Management Level Recruitment And Selection Process
Top Management Level - It is the top most and prestigious post for theTata Consultancy
Service like CEO, MD. Here top most person is mainly concern for managing the whole
company, theyalso make strategies related to decision making for to phosphorus in near future.
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Recruitment And Selection Process - There is no recruitment process from externally.
Now Selection process for Top Management Level is through
1. Interview2. Candidate Presentation3. Offers and negotiation.
Middle Level of Management Recruitment And Selection Process
Middle Level of Management - The Executive Selection Scheme is a fast track program
for accelerated growth of high potential professionals. It take care of all project taken by the
company. This is also two way communication process. Here the manager communicate with his
high level person, lower level employees and more with clients.
Recruitment And Selection Process - This is also based on internally and externally
In Internal process -
1. Interview
2. Presentation
3. Case Study Analysis
4. Leadership Quality
5. According to their performance.
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In External Process -
1. Written Aptitude test
2. Interview (technical & non-technical)
3. Case study analysiss
4. Presentation
5. Leadership quality
6.Negotiation
Lower Level of Management Recruitment And Selection Process
Lower Level of Management - Frontline level is the upper level of work force level. A
person could be the head of one team of workforce level . Here It concern with strong technical
as well as communication skill . It is two way communication process where he/she
communicate with work force people as well as their technical department .
His is internal and external process here employee is getting select from inside the company orfrom outside the company. The inside selection process is bit different from outside selection
process.
Recruitment And Selection Process - This is also based on internally and externally
In Internal process -
1. According to their performance
2. Interview
3. Leadership quality
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In External Process -
1. Written
2.Interview (technical & non-technical)
3.Case study analysis, aptitude test
4.Group Discussion
Work force level of Management Recruitment And Selection
Process
Work force level of Management - Work force level is the initial level of anycompany , hear the selected person do the job which is assigned by their head. In the TCS the
Initial job is mainly concern with software development, it could be hardware or networking
related also so candidate should have knowledge of computer languages, hardware or networking
for which post he/she is applying.
Recruitment And Selection Process- This is also based on internally and externally.
In Internal process-
1. According to their performance
2. Interview (Technical & non-technical).
In External Process-
1.Application: it can be either online or respond to one of companys Ads--They screen
candidates resume and call them for an interview
2.Written (Aptitude test)
3.Interview (Technical & non-technical)
4.Group Problem Solving.
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Chapter- 5 - Findings & Conclusion
Compress the "white space" in your hiring process.White Spaces are delays in hiring process that are unproductive, waste time, and virtually assureyou'll lose talented candidates. Often the longest delays occur between critical selection events.For example, a recruiter may need several weeks to screen a few hundred resumes from the Webjob boards, or candidates who make it through screening may wait weeks to interview with ahiring manager. Here at TCS, the delays occur during the walk ins. Candidates with differentskill sets are made to sit together. This causes a lot of chaos and confusion for the recruiters aswell as for the candidates. The recruiters have to search the candidates again and again. Thecandidates see that there are too many people and have no clear picture as to how long it will
take.
Know what you're looking for in candidates.It is observed that the candidates sourced by placement agencies and send for further rounds ofinterviews are not a perfect match. Therefore, in case there is need to utilize the service of aplacement agency, then it is recommended that these placement agencies be given a well draftedjob description and job specification. This can also be circulated to internal employees under theemployee referral scheme. This will help
Build and manage your candidate pool as a precious resourceA "candidate pool" is a group of individuals who have shown interest in working for yourcompany and are qualified for and ready to fill certain positions, but cannot join the companyright now, because of a current project or location constraint. If we keep a log of all such peoplewho have been selected but refused to join for such reasons, we can directly take them on boardat some later time
Create winning impression even on those who are not selectedIts very important to create a favorable impression of your organization on all those who comefor interview. Those who are not selected in the first round of personal interview should alsocarry this impression that they have missed the opportunity to work in a great company. For this,there must a proper coordination of the interview of the candidate and greater degree ofprofessionalism. A candidate when invited for an interview must be attended as soon as possibleand should not be made to wait for hours together. Interviews conducted on a scheduled time
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leave a good impression on the candidate. Even if he is not selected, a good impression about thewill make him recommend the name to his people
BibliographyInternet:
http://en.wikipedia.org/wiki/Tata_Consultancy_Serviceshttp://www.citeman.com/9988-
recruitment-and-selection-process2/
http://en.wikipedia.org/wiki/Recruitment#Screening_and_selection
http://portfolio.rediff.com/quotes/tata+consultancy+services+ltd
http://www.tcs.com
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