Download - Target Groups HPM & TRM 54-55
Target GroupsHPM & TRM 54-55
Internship CommitteesJune 2013
Students Meeting fordoing Internship 2/2013
October 21, 2013 – January 10, 2014
HPM 55
820-502Practical
Training II
Pre-requisite: *820-501 Practical Training I and *821-103 Knowledge of Beverages
and *821-204 Food and Beverage
Service and TechniquesCourse Description: “Working in the area of a Food and Beverage outlet in a hotel as a servicing staff”
*Hotel Restaurant *Restaurant: 250 hours for Busboy/girl, Waiter / Waitress, Host / Hostess, and / or*Beverage: 250 hours for Bartender such as lobby bar, pool bar, restaurant bar, banquet bar etc.
HPM 54
820-503Practical
Training III
Pre-requisite: *820-501 Practical Training I and 820-502 Practical Training II820-203 Front Office
Management & 820-304 Housekeeping Management
Course Description: “Working in the functional area of Front Office Department and Housekeeping Department in a hotel for the period of 500 hours;
*F/O: 250 hours for GRO, GSA, Bellboy, Concierge, Reservation, and*H/K: 250 hours for Room attendant, Florist, Linen, H/K Clerk, Public Attendant
TRM 55
824-502Practical
Training II
Pre-requisite: *825-201 Travel and Tour
Agency Business Management and
*824-501 Practical Training ICourse Description:
working in the functional areas as trainee of the
tour companies and travel agencies
conducting inbound tourism
Remark:1)As second year-students who
already pass 824-501 Practical Training I and had studied 825-201 Travel and Tour Agency Business Management, they are expected to work in tasks of tour reservations, tour operations, and tour counter clerks in tour companies and travel agencies conducting inbound tours.
TRM 54
824-503Practical
Training III
Prerequisite: 824-304 Principles of Tourist Guiding Management and 824-502 Practical Training II
Course Description: Working in the industry in the area of Tourism Management, working in the functional areas as trainee of the tour companies and travel agencies conducting outbound tourism for a period of 500 hours. Or doing internship under specialization areas such as Transportation or Nature base
Challenge Issues from Internship
LanguageWorking SkillInterpersonal SkillKnowledgePersonal Issues Tasks Pressure @ WorkWork Attitude
Internship Calendar (IPC) No
. Details Trimester 2 Target Group
1. * Internship Committees Meeting & Planning for 2013 29-May-13 Intern Com.
2. * Internship Preparation Courses 2.1 * Internship Meeting with 2nd & 3rd
year students 19-Jun-13 All Ss
2.2 * Internship @ Singapore Presentation for HPM 53-55 26-Jun-13 HPM 2,3,4
2.3 * Internship @ Singapore Presentation for HPM 53-55 03-Jul-13 HPM 2,3,4
2.4 * Career Advisory by TICA 07-Aug-13 All Ss2.5 * Hotel Industries Presentation Jul - Aug HPM 2,3,42.6 * Internship Individual counseling Jul - Aug All Ss2.7 * Hotel Restaurant & Bar Visit 3,10 Aug 13 HPM 22.8 * Hotel Room Division Visit 12,16 Jun 13 HPM 32.9 * Attitude, Service-Mind @ Work 16-Sep-13 HPM & TRM
2-42.10
* How to Handle Stress and Pressure @ Work 16-Sep-13 HPM & TRM
2-42.11 * Personality Development 17-Sep-13 HPM 2-4
2.12 * Airport Visit 17-Sep-13 TRM 2
2.13 * Study Tour 18-Sep-13 TRM 3
2.14 * Industry Talked by Alumni 18-Sep-13 HPM 2-4
2.15 * Internship Expectation from Industry 19-Sep-13 All Ss
2.16 * Internship & Job Preparation 19-Sep-13 All Ss
2.17 * Internship Orientation 20-Sep-13 All Ss
No. Details Trimester
2Target Group
1. * Internship Application Period through the system
Jul 08 - 06 Sep 13 All Ss
2. * Follow up for Internship Application (1st) 09 Aug 13 Intern
Com.3. * Follow up for Internship
Application (2nd) 31-Aug-13 Intern Com.
Internship Calendar – Application Period
No. Details Trimester
2Target Group
1. * Students hand in Internship Evaluation Forms & Self-Learning Report
13-17 Jan 14
All Ss except 4th yr
2. * Post Internship - Group Presentation 15 Jan 14 HPM & TRM 52-53
3. * Post Internship - Group Presentation 16-Jan-14 HPM & TRM 54-55
4. * Hand in Internship Grade 28-Jan-14 Intern Com.5. * Internship Coms. meeting for 2/56
internship concluded 29-Jan-14 Intern Com.6. * Submission TQF 6 report 31-Jan-14 Intern Com.
7. * Last day for hand in of TOEIC for degree completion 03-Mar-14
HPM & TRM 52-53
Internship Calendar – Assessment
No. Details Trimester
2Target Group
1. * Meeting with all lecturers to assign visitation sites 11 Sep 13 Visiting
Com.2. * Student visit during their
Training Program18 Nov - 20
Dec 13Visiting Com.
3. * Meeting with all lecturers to conclude visitation 08-Jan-14 Visiting
Com.
Internship Calendar – Lecturer Visiting
No. Details Trimester
2Target Group
1. * Students hand in Internship Evaluation Forms & Self-Learning Report
13-17 Jan 14
All Ss except 4th yr
2. * Post Internship - Group Presentation 15 Jan 14 HPM & TRM 52-53
3. * Post Internship - Group Presentation 16-Jan-14 HPM & TRM 54-55
4. * Hand in Internship Grade 28-Jan-14 Intern Com.5. * Internship Coms. meeting for 2/56
internship concluded 29-Jan-14 Intern Com.6. * Submission TQF 6 report 31-Jan-14 Intern Com.
7. * Last day for hand in of TOEIC for degree completion 03-Mar-14
HPM & TRM 52-53
Internship Calendar – Assessment
No. Details Trimester
2Target Group
1. * Students hand in Internship Evaluation Forms & Self-Learning Report
13-17 Jan 14
All Ss except 4th yr
2. * Post Internship - Group Presentation 15 Jan 14 HPM & TRM 52-53
3. * Post Internship - Group Presentation 16-Jan-14 HPM & TRM 54-55
4. * Hand in Internship Grade 28-Jan-14 Intern Com.5. * Internship Coms. meeting for 2/56
internship concluded 29-Jan-14 Intern Com.6. * Submission TQF 6 report 31-Jan-14 Intern Com.
7. * Last day for hand in of TOEIC for degree completion 03-Mar-14
HPM & TRM 52-53
Internship Calendar – Assessment
Company Suggestions1. Tour Operator คือ บรษัิทท่ีม ีproduct เป็นของตัวเอง ทำ�ทัวร์ต่�งๆ ซึ่งเหม�ะสำ�หรบันักศึกษ�ปี 1 และ ปี 2 โดยท่ีนักศึกษ�จะได้เรยีนรู ้ก�รทำ�ทัวรน์ัน้ๆ ได้อย�่งถี่ถ้วนTour Operator ในภเูก็ต มี- Phang Nga Eco (Phang Nga Tour, Phi Phi Tour)- Andaman Wave Master (Phi Phi Tour)- Andaman Leisure (Phang Nga Tour, Phi Phi Tour)- Phuket Adventure (Phang Nga Tour, Phi Phi Tour)- Andaman Sea Kayak (Phang Nga Tour)- Sea Angle (Phi Phi Tour)
- June Bahtra (Phang Nga Tour)- Phuket Island Hopper (Phang Nga Tour, Phi Phi Tour)- Siam Safari (Elephant riding tour)- Island Safari (Elephant riding tour & Phang Nga tour)-Phuket ATV Tour-John Gray Sea Canoe ((Phang Nga Tour)-Old Phuket Tour -Wahoo (fishing tour)-Nikorn Marine (Coral island tour)-Joy Dive
Reference: P”Ya - HTM Class40h
Company Suggestions
2.1 Travel Service Company (inbound) บรษัิท พวกนี้จะเน้นเรื่องทำ� airport transfer และจะข�ยทัวรใ์ห้ Tour operator เหม�ะสำ�หรบันักศึกษ�ปี 2 บรษัิทประเภทน้ีมี-Tour East-Destination Asia-World Travel service-Hotelbed-Asian Trails-Asia World-Phuket Venture Reference: P”Ya - HTM Class40
นอกเหนือจ�กน้ี ก็มบีรษัิทท่ีทำ� ticketing เชน่ Phuket Jet tour หรอื Phuket Sea Tour ท่ีทำ�ท้ัง ticketing และ ทำ�ทัวรใ์ห้ลกูค้�ท่ีเดินท�งม�กับ cruise
2.2 DMC for MICE บรษัิท กลุ่มน้ีจะไมเ่น้นก�รข�ยทัวรใ์ห ้Travel agent แต่จะทำ�โปรแกรม ต�มคว�มต้องก�รของลกูค้� เหม�ะสำ�หรบันักศึกษ�ปี 3 และ ปี 4 บรษัิทประเภทน้ีมี-Oriental Leisure / Oriental Events-Phuket Heritage-BIC-MICE Master -Asia Co-oporate Travel-Eventage Thailand
Company Suggestions
นอกเหนือจ�กนี้ ก็มบีรษัิทท่ีทำ� ticketing เชน่ Phuket Jet tour หรอื Phuket Sea Tour ท่ีทำ�ทัง้ ticketing และ ทำ�ทัวรใ์หล้กูค้�ท่ีเดินท�งม�กับ cruise
Reference: P”Ya - HTM Class40
1. Tour East2. World travel service3. Hotel beds – Pacific World4. Destination Asia 5. Asia world6. Asian trial7. Asia sensation8. Phuket venture9. Khaolak land discovery
กลุ่ม Mice1. Phuket heritage2. Oriental leisureกลุ่ม Shore Excursion1. Sea tourกลุ่ม Excursion1. Siam Safari 2. Asian Oasis 3. Andaman wave master4. Andavaree
กลุ่ม Tour Operators
Reference: P’Pond – Sarawoot HTM 42
Tour Company
@ BKK
1. Sun Series (Hong Kong, Taiwan)
2. Asia World Enterprise (Europe, UK,USA,AUS,RUS),
3. Go vacation (Worldwide), 4. CBS (Worldwide, Middle east,
Spain, Russia, Japan, China, Korea),
5. Talisman Travel Co., Ltd (Worldwide, Russian, Middle East, Europe)
6. Fargo Travel (Russian) 7. NS Travel & Tours (หนุ่มส�ว ทัวร ์
Europe, Spain, Belgium, Norway, Germany, France) 8. Discovery Holidays Co., Ltd (Worldwide, Russian, Middle East, China)9. Global Union Express
Reference: P’May HTM-42
Hotel Recommendation by Tripadvisor Patong Kata Karon Rawai Panwa
Holiday Inn Resort Phuket
The Baray Villa
Pacific Club Resort
Phu NaNa Boutique Hotel
Kantary Bay, Phuket
The Senses Resort
The Shore at Katathani
CC's Hideaway
Serenity Resort & Residences Phuket
Sri Panwa Phuket
Avista Hideaway Resort & Spa
Mom Tri's Villa Royale
Mandarava Resort and Spa
The Vijitt Resort Phuket
Regent Phuket Cape Panwa
The Nap Patong
Boomerang Village Resort
Simplitel Hotel
Friendship Beach Waterfront Resort
Radisson Blu Plaza Resort Phuket Panwa Beach
Amari Coral Beach Phuket
Avista Phuket Resort & Spa
Centara Villas Phuket
Monaburi Boutique Resort
By The Sea
Patong Kata KaronLa Flora Resort Patong Katathani Phuket Beach
Resort Moevenpick Resort and Spa Karon Beach Phuket
Holiday Inn Express Phuket Patong Beach Central
Malisa Villa Suites Centara Grand Beach Resort Phuket
Banthai Beach Resort & Spa
Le Meridien Phuket Beach Resort
Novotel Phuket Hilton Phuket Arcadia Resort & Spa
Millennium Resort Patong Phuket
Mai Khao Surin Thalang Cherngtalay ChalongRenaissance Phuket Resort & Spa
Pen Villa Hotel Trisara Phuket Outrigger Laguna Phuket Beach Resort
Rising Sun Residence
Marriott's Phuket Beach Club
DoubleTree Resort by Hilton, Phuket-Surin Beach
Outrigger Laguna Phuket Beach Resort,
The Pavilions Phuket
Villa Zolitude Resort and Spa
Anantara Phuket Villas,
Baan Chayna Twinpalms Phuket
Dusit Thani Laguna Phuket
Palm Garden Resort Phuket
SALA Phuket Resort & Spa
BEST WESTERN Premier Bangtao Beach Resort & Spa
The Chava Resort
Surin Sweet Hotel
Ao Chalong Villa & Spa
JW Marriott Phuket Resort & Spa
Surintra Banyan Tree Phuket
Holiday Inn Phuket Mai Khao Beach Resort
The Pavilions Phuket,
Ayara Hilltops Resort and Spa
Kamala Others Khao Lak Samui Krabi
Andara Resort and Villas
The Naka Island a Luxury Collection Resort And Spa
JW Marriott Khao Lak Resort & Spa
Four Seasons Resort Koh Samui
The Tubkaak Krabi Boutique Resort,
Royal Embassy Resort & Spa
Westin Siray Bay Chongfah Beach Resort
SALA Samui Resort And Spa
Phulay Bay, A Ritz Carlton Reserve
Paresa Khao Lak Riverside Resort & Spa
Banyan Tree Samui
Rayavadee Resort,
Cape Sienna Hotel & Villas
Khao Lak Riverside Resort & Spa
Conrad Koh Samui Resort & Spa
Sheraton Krabi Beach Resort
Swissotel Resort Phuket
Casa de La Flora Santiburi Golf, Resort & Spa,
Mercure Krabi Deevana,
Novotel Phuket Kamala Beach
La Flora Resort & Spa
W Retreat Koh Samui
Centara Grand Beach Resort & Villas
The Naka Phuket The Sands Khao Lak by Katathani
Vana Belle, A Luxury Collection Resort, Koh Samui
The Sands Khao Lak by Katathani
Anantara Bophut Resort & Spa
InterContinental Samui Baan Taling Ngam Resort
Evaluation Criteria1st-3rd year students
Criteria Given %Evaluate by Workplace 45%• Head of department 15%• Immediate supervisor 30%Evaluate by Faculty 55%• Preparation Courses
• Visiting by Lecturer
• Self-Learning Report
• Group Presentation (1st – 3rd year students)
20%
10%
10%
15%
Grading criteria80-100
75-79
70-74
65-69
60-64
55-59
50-54
0-49
A B+ B C+ C D+ D E
Overseas Internship @ SingaporeInternship Period: 14 October 2013 – 14 January 2014
1. Mandarin Oriental2. W Sentosa3. Raffles Hotel 4. St Regis Singapore 5. Regent Four Season6. Ritz- Carlton Millenia (Housekeeping only & F&B Services)
7. Intercontinental Singapore 8. Crowne Plaza Changi Airport9. Royal Plaza on Scotts 10. Marina Mandarin 11. Shangri- la Singapore 12. Sheraton Tower
Reference: EWM Co., Ltd.
Overseas Internship @ SingaporeInternship Period: 14 October 2013 – 14 January 2014
1.Mandarin Oriental 2.W Singapore Sentosa
Cove Hotel 3.The Ritz-Carlton Millenia
Singapore“We are in progress with Conrad Centennial Hotel”.
Reference: InterIsland Co., Ltd.
Draft: 3 months Singapore Internship’s CalendarNo. Tasks Date
1. PR the internship @ Singapore program Jun 562. Attend hotel presentation by Singapore agent
or students from previous groupJun 56
3. Called for Application 1-5 Jul 564. Send all document to agent 6-7 Jul 565. Interview by hotels through Skype 15 Jul – 16 Aug
566. Announce Interview Resulted ”7. Final all document with agent and students 16-31 Aug 568. Attend IPC & Orientation Programs 16-20 Sep 569. Take A Shot Break 21 Sep – 6 Oct
5610. All students Departure to Singapore 09 Oct 5611. Meeting with Agent and hotels 10, 11 Oct 5612. Internship Start 14 Oct 56 – 14
Jan 5613. Lecturer Visit 5-10 Dec 5614. Students’ attend post internship (group
seminar) 21 Jan 57
Chantira Kongkawong (K.Kade )Internship Office 076-276-179 (Building 7,
2nd floor)
Aj. Chainun Chaiyasain (Aj.Tan) 076-276-830 or 084-0655784
Asst. Prof. Dr. Aree Tirasatayapitak (Aj. Kwan),
076-276846Aj. Sumattaya Thammajak (Aj. Nong), 076-
276-849
Aj. Surarak Wichupankul (Aj. Dao) , 076-276-850
E-mail: [email protected]
Facebook: FHT Internship