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Supporting the student learning experience through a university community Blackboard Site
Neil RobertsBond University
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Student Learning Support• Academic support for all students• All faculties• Post grad and undergraduate• Native and non native speaker• Not just remedial
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Academic areas that we supportGrammar PunctuationReferencing Maths supportStudy skills PronunciationFormal style Reading skillsPreparing for exams
IELTS
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Student Learning Support• Individual appointments• Workshops• Embedding support into core subjects
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Student Learning Support• Established 2005 • Originally for non native speakers• Currently 1300 appointments per semester
(of a student population of 4000)
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Our needs• Hosting of an online appointment booking
system• Platform to provide support material• Platform for marketing and advertising SLS
services & to receive feedback
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iLearn Community Site• All student and staff access• Easy to update• Flexible and easy to customise
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iLearn Community Site• Students are automatically enrolled• Easy access for all students
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Online booking• Supersaas booking system• Students can see what timeslots are available
and book them• Weekly schedule hyperlinks from Blackboard• Students receive email confirmation and
reminder email
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Platform for support material
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Platform for support material• Interactive exercises (Hot Potato)• Worksheets with explanation, exercises and
answers• Screencasts• Youtube videos• eBooks
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Platform for support material
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Platform for support material
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Platform for support material
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Platform for support material
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Platform for support material
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Platform for support material for embedded subjects
• Cultural and Ethical Values (international)
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Platform for support material for faculty specific subjects
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Advertising Student Learning Support services
• iLearn provides information on– Workshop schedule– Workshop PPTs and screencasts
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Advertising Student Learning Support services
• iLearn Calendar and Announcements
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Feedback on Student Learning Support
• Discussion board – irrelevant comments• iLearn survey function• Response to their comments
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Feedback on Student Learning Support
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Study Tips
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Students’ use of iLearn community site this semester
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Students’ use of iLearn community site
• Main use is for booking appointments 54.6% • What we do 23%• CEV international 6.3%• Workshops 5%• Writing 2%• Referencing 1.7%• HSS 1.6%• ELSA English test 0.07%
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Conclusion• Blackboard community is an effective, simple
means to provide materials to students and for disseminating information regarding a student service at a university