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This Staffing Industry Report webinar is graciously sponsored by…
©2015 by Crain Communications Inc. All rights reserved.
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Staffing Industry Report Webinar September 2015
©2015 by Crain Communications Inc. All rights reserved.
Jon OsborneVP, Strategic Research
Ziv TepmanResearch Analyst
Andrew BraswellSr. Research Analyst
Timothy LandhuisResearch Manager
David FrancisResearch Associate
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Please note:This webinar is broadcast through your computer speakers via the audio broadcasting icon on your screen. You may adjust the sound volume by using the slide bar on the audio broadcasting icon.
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For other assistance, contact SIA customer service at 800‐950‐9496.
Within 48 hours after the webinar, the slides for this presentation, the replay and relevant links to research will be emailed to you. Corporate members may access the research via these links; non‐member attendees interested in the research should contact [email protected] for assistance with getting membership.
©2015 by Crain Communications Inc. All rights reserved.
Staffing Industry Report Webinar September 2015
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©2015 by Crain Communications Inc. All rights reserved.
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• Questions may be submitted at any time during the presentation. To submit a question:
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Submitting questions
©2015 by Crain Communications Inc. All rights reserved.
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Question:
For your staffing firm, do you expect business in 2016 to be…
(A) Much stronger than 2015(B) Stronger than 2015(C) About the same as 2015(D) Weaker than 2015(E) Much weaker than 2015
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Agenda
If you are having trouble with the sound, you may dial into the call by dialing 1‐650‐479‐3208 and using access code 663 682 530.
• Economic & Employment Trends • 2015 Temporary Worker Survey—Who loves you, baby? Temps do.• Staffing Industry Forecast Update• 2015 Contingent Buyer Survey—Trends in contingent usage• 2015 Contingent Buyer Survey—Difficult‐to‐recruit skills• 2015 Largest Staffing Firms Lists & Market Share Analysis• Q&A, etc.
![Page 8: Staffing Industry Report webinar is sponsored by… · Within 48 hours after the webinar, the slides for this presentation, the replay and relevant links to research will be emailed](https://reader031.vdocuments.site/reader031/viewer/2022011904/5f25c64092bc6638b37354a8/html5/thumbnails/8.jpg)
Employment up 173K in August, up 2.1% y/y
Source: Bureau of Labor Statistics and Staffing Industry Analysts
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Two big sectors‐‐manufacturing & construction‐‐lose steam; but healthcare, in lead, still strong
Source: Bureau of Labor Statistics and Staffing Industry Analysts
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Temporary jobs: +11K in August, +4.3% y/y
Source: Bureau of Labor Statistics and Staffing Industry Analysts
![Page 11: Staffing Industry Report webinar is sponsored by… · Within 48 hours after the webinar, the slides for this presentation, the replay and relevant links to research will be emailed](https://reader031.vdocuments.site/reader031/viewer/2022011904/5f25c64092bc6638b37354a8/html5/thumbnails/11.jpg)
Recruiting getting more challenging…
Source: Bureau of Labor Statistics, Staffing Industry Analysts Pulse Survey
![Page 12: Staffing Industry Report webinar is sponsored by… · Within 48 hours after the webinar, the slides for this presentation, the replay and relevant links to research will be emailed](https://reader031.vdocuments.site/reader031/viewer/2022011904/5f25c64092bc6638b37354a8/html5/thumbnails/12.jpg)
• Economic & Employment Trends • 2015 Temporary Worker Survey—Who loves you, baby? Temps do.• Staffing Industry Forecast Update• 2015 Contingent Buyer Survey—Trends in contingent usage• 2015 Contingent Buyer Survey—Difficult‐to‐recruit skills• 2015 Largest Staffing Firms Lists & Market Share Analysis• Q&A, etc.
Agenda
If you are having trouble with the sound, you may dial into the call by dialing 1‐650‐479‐3208 and using access code 663 682 530.
![Page 13: Staffing Industry Report webinar is sponsored by… · Within 48 hours after the webinar, the slides for this presentation, the replay and relevant links to research will be emailed](https://reader031.vdocuments.site/reader031/viewer/2022011904/5f25c64092bc6638b37354a8/html5/thumbnails/13.jpg)
Temps give staffing industry a net promoter score of 47%
Source: 2015 Temporary Worker Survey
Distribution of temporary workers' reported likelihood of recommending their staffing firm
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Net promoter scores as a function of age and hourly wage
Source: 2015 Temporary Worker Survey
Net promoter scores as a function of age Net promoter scores as a function of wage
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Adequacy of coaching/preparation highly correlated with temp satisfaction
Source: 2015 Temporary Worker Survey
Net promoter score as a function of temporary worker perceived adequacy of coaching/preparation
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It pays to be nice: personal relationship/ treatment a key driver of temp satisfaction
Source: 2015 Temporary Worker Survey
Correlation of specific satisfaction measures with likelihood to recommend staffing firm
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• Economic & Employment Trends • 2015 Temporary Worker Survey—Who loves you, baby? Temps do.• Staffing Industry Forecast Update• 2015 Contingent Buyer Survey—Trends in contingent usage• 2015 Contingent Buyer Survey—Difficult‐to‐recruit skills• 2015 Largest Staffing Firms Lists & Market Share Analysis• Q&A, etc.
Agenda
If you are having trouble with the sound, you may dial into the call by dialing 1‐650‐479‐3208 and using access code 663 682 530.
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1996 1997
199819992000
20012002
2003
2004200520062007
2008
2009
2010
2011
20122013
2014
‐30%
‐20%
‐10%
0%
10%
20%
‐6.0% ‐4.0% ‐2.0% 0.0% 2.0% 4.0% 6.0%Y/Y Ch
ange
in Staffing Indu
stry M
arket
Size
Y/Y Change in GDP
R2 = 0.75
The staffing industry and GDP
Staffing Industry Revenue Growth as Function of GDP growth, 1996‐2014
Source: Bureau of Economic Analysis & Staffing Industry Analysts
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GDP outlook is 2.4% in 2015, 2.6% in 2016
US Real GDP Growth (%)
Source: US Bureau of Economic Analysis and Staffing Industry Analysts
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Producer price index suggests significant growth in bill rates this year
Y/Y Growth in Producer Price Index for Temporary Help Services (3 mo. avg.)
Source: US Bureau of Labor Statistics
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2012 2013 2014 2015P 2016P
Commercial 45.8 47.5 49.8 52.1 54.2Year‐over‐year chg. 6% 4% 5% 5% 4%Professional 53.5 56.2 59.4 64.2 68.8Year‐over‐year chg. 8% 5% 6% 8% 7%
Total Temporary 99.4 103.7 109.2 116.4 123.0Year‐over‐year chg. 7% 4% 5% 7% 6%
Industry Segment ($B)
U.S. Staffing industry forecastU.S. Temporary Staffing Revenue ‐ Estimated and Projected
Source: Staffing Industry Analysts
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6% 6% 6%6%5% 5%
2014 2015 (P) 2016 (P)
April 2015 Sept. 2015
(P) Projected
Industrial staffing: y/y growth
Source: Staffing Industry Analysts
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3%4%
2%3%
4%
2%
2014 2015 (P) 2016 (P)
April 2015 Sept. 2015
Office/clerical staffing: y/y growth
(P) Projected
Source: Staffing Industry Analysts
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6%7%
6%6% 6% 6%
2014 2015 (P) 2016 (P)
April 2015 Sept. 2015
IT staffing: y/y growth
(P) Projected
Source: Staffing Industry Analysts
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5%7% 6%7%
17%
12%
2014 2015 (P) 2016 (P)
April 2015 Sept. 2015
Healthcare staffing: y/y growth
(P) Projected
Source: Staffing Industry Analysts
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Industry Segment ($B) 2014 2015P 2016P
Travel nurse 2.5 3.0 3.5Year‐over‐year chg. 12% 23% 16%Per diem nurse 2.9 3.3 3.6Year‐over‐year chg. 8% 13% 10%Locum tenens 2.6 3.1 3.5Year‐over‐year chg. 8% 20% 14%Allied healthcare 2.9 3.2 3.5Year‐over‐year chg. 2% 12% 9%
Total Healthcare 10.9 12.7 14.2Year‐over‐year chg. 7% 17% 12%
Detailed healthcare staffing forecast
Source: Staffing Industry Analysts
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7% 7% 6%7%
10%
6%
2014 2015 (P) 2016 (P)
April 2015 Sept. 2015
Finance/accounting staffing: y/y growth
(P) Projected
Source: Staffing Industry Analysts
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2%3%
5%
2% 2%
5%
2014 2015 (P) 2016 (P)
April 2015 Sept. 2015
Engineering/design staffing: y/y growth
(P) Projected
Source: Staffing Industry Analysts
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3%
5%4%
3%2%
3%
2014 2015 (P) 2016 (P)
April 2015 Sept. 2015
Legal staffing: y/y growth
(P) Projected
Source: Staffing Industry Analysts
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3%4%
3%3%
6%
4%
2014 2015 (P) 2016 (P)
April 2015 Sept. 2015
Clinical/scientific staffing: y/y growth
(P) Projected
Source: Staffing Industry Analysts
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5%7%
5%
8%10%
6%
2014 2015 (P) 2016 (P)
April 2015 Sept. 2015
Marketing/creative staffing: y/y growth
(P) Projected
Source: Staffing Industry Analysts
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20%15%
10%
20% 20%15%
2014 2015 (P) 2016 (P)
April 2015 Sept. 2015
Education staffing: y/y growth
(P) Projected
Source: Staffing Industry Analysts
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8%10%
8%8%
15%12%
2014 2015 (P) 2016 (P)
April 2015 Sept. 2015
Direct hire: y/y growth
(P) Projected
Source: Staffing Industry Analysts
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5%
8%6%7%
10% 10%
2014 2015 (P) 2016 (P)
April 2015 Sept. 2015
Retained search: y/y growth
(P) Projected
Source: Staffing Industry Analysts
![Page 35: Staffing Industry Report webinar is sponsored by… · Within 48 hours after the webinar, the slides for this presentation, the replay and relevant links to research will be emailed](https://reader031.vdocuments.site/reader031/viewer/2022011904/5f25c64092bc6638b37354a8/html5/thumbnails/35.jpg)
• Economic & Employment Trends • 2015 Temporary Worker Survey—Who loves you, baby? Temps do.• Staffing Industry Forecast Update• 2015 Contingent Buyer Survey—Trends in contingent usage• 5 Contingent Buyer Survey—Difficult‐to‐recruit skills• 2015 Largest Staffing Firms Lists & Market Share Analysis• Q&A, etc.
Agenda
If you are having trouble with the sound, you may dial into the call by dialing 1‐650‐479‐3208 and using access code 663 682 530.
![Page 36: Staffing Industry Report webinar is sponsored by… · Within 48 hours after the webinar, the slides for this presentation, the replay and relevant links to research will be emailed](https://reader031.vdocuments.site/reader031/viewer/2022011904/5f25c64092bc6638b37354a8/html5/thumbnails/36.jpg)
Growth in contingent share of workforce…stalls
Source: 2015 Contingent Buyer Survey
Reported contingent share of workforce, 2009‐2015
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Deceleration in contingent share growth parallels trend in temp penetration rate
Source: 2015 Contingent Buyer Survey & U.S. Bureau of Labor Statistics
Buyers’ average contingent share of workforce vs. U.S. temporary penetration rate
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10‐year plans: Projected contingent share of workforce
Source: 2015 Contingent Buyer Survey
Contingent share of workforce (median)
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Overall workforce expansion plans still bullish
Source: 2015 Contingent Buyer Survey
How will your total workforce change over the next two years? Answers from 2005‐2015
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• Economic & Employment Trends • 2015 Temporary Worker Survey—Who loves you, baby? Temps do.• Staffing Industry Forecast Update• 2015 Contingent Buyer Survey—Trends in contingent usage• 2015 Contingent Buyer Survey—Difficult‐to‐recruit skills• 2015 Largest Staffing Firms Lists & Market Share Analysis• Q&A, etc.
Agenda
If you are having trouble with the sound, you may dial into the call by dialing 1‐650‐479‐3208 and using access code 663 682 530.
![Page 41: Staffing Industry Report webinar is sponsored by… · Within 48 hours after the webinar, the slides for this presentation, the replay and relevant links to research will be emailed](https://reader031.vdocuments.site/reader031/viewer/2022011904/5f25c64092bc6638b37354a8/html5/thumbnails/41.jpg)
Difficult‐to‐recruit IT skills
Source: 2015 Contingent Buyer Survey
Most commonly mentioned difficult‐to‐recruit skills among buyers of IT staffing
![Page 42: Staffing Industry Report webinar is sponsored by… · Within 48 hours after the webinar, the slides for this presentation, the replay and relevant links to research will be emailed](https://reader031.vdocuments.site/reader031/viewer/2022011904/5f25c64092bc6638b37354a8/html5/thumbnails/42.jpg)
Difficult‐to‐recruit engineering & industrial skills
Source: 2015 Contingent Buyer Survey
Most commonly mentioned difficult‐to‐recruit skills among buyers of engineering staffing
Most commonly mentioned difficult‐to‐recruit skills among buyers of industrial staffing
![Page 43: Staffing Industry Report webinar is sponsored by… · Within 48 hours after the webinar, the slides for this presentation, the replay and relevant links to research will be emailed](https://reader031.vdocuments.site/reader031/viewer/2022011904/5f25c64092bc6638b37354a8/html5/thumbnails/43.jpg)
• Economic & Employment Trends • 2015 Temporary Worker Survey—Who loves you, baby? Temps do.• Staffing Industry Forecast Update• 2015 Contingent Buyer Survey—Trends in contingent usage• 2015 Contingent Buyer Survey—Difficult‐to‐recruit skills• 2015 Largest Staffing Firms Lists & Market Share Analysis• Q&A, etc.
Agenda
If you are having trouble with the sound, you may dial into the call by dialing 1‐650‐479‐3208 and using access code 663 682 530.
![Page 44: Staffing Industry Report webinar is sponsored by… · Within 48 hours after the webinar, the slides for this presentation, the replay and relevant links to research will be emailed](https://reader031.vdocuments.site/reader031/viewer/2022011904/5f25c64092bc6638b37354a8/html5/thumbnails/44.jpg)
SIA’s annual staffing firm list output
Source: Staffing Industry Analysts
Regions U.S. Temp Segments U.S. Other Staffing U.S. Opportunity ListsU.S. Largest Office/clerical Direct Hire Fastest‐GrowingCanada Largest Industrial Retained Search DiversityMexico Largest Information technology Mentor/Proteges
Healthcare AcquirersTravel NursingPer Diem NursingLocum TenensAllied Healthcare
EngineeringFinance/accountingClinical/scientificLegalMarketing/creativeEducation
![Page 45: Staffing Industry Report webinar is sponsored by… · Within 48 hours after the webinar, the slides for this presentation, the replay and relevant links to research will be emailed](https://reader031.vdocuments.site/reader031/viewer/2022011904/5f25c64092bc6638b37354a8/html5/thumbnails/45.jpg)
Changes in segment concentration—industrial and office/clerical staffing
Combined market share of 5 largest and 15 largest industrialstaffing firms, 2007 to 2014
Combined market share of 5 largest and 10 largest office/clericalstaffing firms, 2007 to 2014
Source: Staffing Industry Analysts
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Changes in segment concentration—IT and healthcare staffing
Combined market share of 5 largest and 15 largest IT staffing firms, 2007 to 2014
Combined market share of 5 largest and 10 largest healthcarestaffing firms, 2007 to 2014
Source: Staffing Industry Analysts
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Changes in segment concentration—finance/accounting and engineering staffing
Combined market share of the five largest finance/accountingstaffing firms, 2007 to 2014
Combined market share of 5 largest and 10 largest engineeringstaffing firms, 2007 to 2014
Source: Staffing Industry Analysts
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Source: Staffing Industry Analysts
Largest & fastest‐growing U.S. staffing firms
Which firms are the super‐stars of organic growth?
![Page 49: Staffing Industry Report webinar is sponsored by… · Within 48 hours after the webinar, the slides for this presentation, the replay and relevant links to research will be emailed](https://reader031.vdocuments.site/reader031/viewer/2022011904/5f25c64092bc6638b37354a8/html5/thumbnails/49.jpg)
Which firms are the super‐stars of organic growth?
Source: Staffing Industry Analysts
Largest & fastest‐growing U.S. staffing firms
![Page 50: Staffing Industry Report webinar is sponsored by… · Within 48 hours after the webinar, the slides for this presentation, the replay and relevant links to research will be emailed](https://reader031.vdocuments.site/reader031/viewer/2022011904/5f25c64092bc6638b37354a8/html5/thumbnails/50.jpg)
Which firms are the super‐stars of organic growth?
Source: Staffing Industry Analysts
Largest & fastest‐growing U.S. staffing firms
![Page 51: Staffing Industry Report webinar is sponsored by… · Within 48 hours after the webinar, the slides for this presentation, the replay and relevant links to research will be emailed](https://reader031.vdocuments.site/reader031/viewer/2022011904/5f25c64092bc6638b37354a8/html5/thumbnails/51.jpg)
Which firms are the super‐stars of organic growth?
Source: Staffing Industry Analysts
Largest & fastest‐growing U.S. staffing firms
![Page 52: Staffing Industry Report webinar is sponsored by… · Within 48 hours after the webinar, the slides for this presentation, the replay and relevant links to research will be emailed](https://reader031.vdocuments.site/reader031/viewer/2022011904/5f25c64092bc6638b37354a8/html5/thumbnails/52.jpg)
• Economic & Employment Trends • 2015 Temporary Worker Survey—Who loves you, baby? Temps do.• Staffing Industry Forecast Update• 2015 Contingent Buyer Survey—Trends in contingent usage• 2015 Contingent Buyer Survey—Difficult‐to‐recruit skills• 2015 Largest Staffing Firms Lists & Market Share Analysis• Q&A, etc.
Agenda
If you are having trouble with the sound, you may dial into the call by dialing 1‐650‐479‐3208 and using access code 663 682 530.
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Staffing Industry Analysts Webinar:Tuesday, Oct. 6th, 10AM Pacific/1PM Eastern
Want to see your name in print? Staffing Stream is looking for thought leaders. (Original content only.)Email [email protected]
Look for invitations in your email!
Reminders…
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Two ways to submit questions:1) To submit a question now, just click on the Question Mark icon (?) on the floating toolbar.2) To submit one later, email [email protected].
©2015 by Crain Communications Inc. All rights reserved.
Questions for the analysts?
Jon OsborneVP, Strategic Research
Ziv TepmanResearch Analyst
Andrew BraswellSr. Research Analyst
Timothy LandhuisResearch Manager
David FrancisResearch Associate
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Thank you to our sponsor…
©2015 by Crain Communications Inc. All rights reserved.