The difference is You
Join Professionals
SoftServe Inc
2
hellip 1500 + PROFFESIONALS who are DEVELOPING the FUTUREhellip
SoftServe - we are one big FAMILY ofhelliphellip
3
Established in 1993
1000+ successful projects
1500+ employees
No 5 ldquoTop10 to Watch in Emerging European Marketsrdquo 2008 2009 2010 (Global Services
100 )
Microsoft Gold Certified Partner
Microsoft NXT Partner - EMEA
2006 amp 2007 - Microsoft Custom Development Solutions Partner of the Year Finalist
2008 ndash Microsoft Mobility Solutions Partner of the Year in Central and Eastern Europe
Award Winner
2009 - Microsoft Information Worker Solutions Enterprise Content Management and
Forms Development Award Winner
Cofounder of IT Ukraine Association
Honorary member of American Chamber of Commerce and European Business Association
SoftServe - Quick Facts
4
Santa Ana CAMarketing amp Sales
Together we are building STRATEGIEShellip
hellipof innovative and successful LEADERSHIP
5
SoftServe today consists ofhellip
hellip 150 + great projects we became known forhellip
6
Management
7
TOP Management
Taras Kytsmey
SoftServe President
President
8
Executive Vice Presidents
Yura VasylykExecutive Vice President
Delivery
Taras VervegaPresident
SoftServe Europe
Yuriy StohniyExecutive Vice President
Administration
Yaroslav LyubinetsExecutive Vice President Software Engineering
Serhiy KharytonovExecutive Vice President
Consulting Services
Executive Vice Presidents
Juan Turruellas Executive Vice President Business Development
9
Vice Presidents
Andriy IvashkivVice President Solution Group A
Oleh Petrivskyy Vice President Solution Group В
Serhiy KornienkoVice President Solution Group С
Ihor PasemkoVice President Solution Group D
Adriyan PavlykevychVice President IT
Andriy PetrushkevychVice President Development
Centers
Andriy StytsyukVice President Finance
Renata ChuchmaiVice President Human Resources
Vice Presidents
10
Projects
11
hellipand success of our clients is OUR SUCCESS
We are proud of OUR SERVICEShellip
12
You may work with brand new technologies languages solutions at SoftServe
From Assembler C VBTo SOA ERP CRM
From TCPIP ODBC APITo REST WS Amazon WSGoogle Services Windows LiveWeb 20 SOASaaS PaaS HaaS
On Web Desktop Server
Mobiles Gadgets Hardware
We use different TECHNOLIGIEShellip
to create leading BUSSINESS PRODUCTS
Review Project descriptions
13
Consulting Organization
14
Project Management Office
PMO is the project management competence excellence center and home for project managers It is functionally responsible for project management personnel processes and tools as well as Software Development Life Cycles definitions
The main functions of PMO include Project Management competence development Project Managers training and certification Project Managers pool management Project Management processes definition and standardization SDLCrsquos definition standardization and tailoring Projects metrics collecting and quantitative projects status monitoring Project management tools standardization and usage unification Providing qualified PMs from the pool for transitionrotations and new leadsprospects
And even more for you Free PMI certification for employees Project Management Tools training Personal and Professional development training
15
Software Development Office
This structural unit was created as part of an integrating consulting center which takes care of all the companyrsquos developers regardless of what department they work in
The main functions of SDO include Assessing the current level of knowledge and skills within a certain competence with a view to promotion Assisting in promotion and acquisition of new professional skills and knowledge Providing technical consultations on issues related to work on current projects or a specific task Ensuring a possibility for developers to be involved in the launch of new and existing projects Providing materials (including video and audio) required for individual training and insight in the material already covered Supplying new and interesting information from the technology world Preparing and conducting workshops and training sessions to develop an insight into subjects related to software and advanced technologies Creating an informal environment for communication and sharing of experience gained through work in the IT industry
And even more for you Free professional certification for employees Software Development Tools training Personal and Professional development training Apprenticeship program vital for junior specialists who are only making their first steps in the professional activity
Java Competence Group
Java
СС++ Competence Group
CC++ LAMP(LinuxApacheMySQLPHP
PerlPythonRuby) FlexFlashRich UI
NET Competence Group
NET Delphi VFP ColdFusionProgress RDBMS (databases)
16
Quality Management Office
The main goal of QM Office (Quality Management Office) is organizing and conducting the software quality assurance developed at SoftServe QA Engineers are engaged in product development process at all project stages
The main functions of QMO include Developing special training system for QC Ensuring QC experience exchange within organization Providing access to all the recourses and experience in the quality assurance sphere acquired during the time SoftServe has been in the software industry Assessing the current level of knowledge and skills within a certain competence with a view to promotion Assisting in promotion and acquisition of new professional skills and knowledge
Opportunities for QAs Manual Testing Automation Testing Consulting Services
And even more for you Free professional certification for employees (ISTQB) QC Tools training Personal and Professional development training Apprenticeship program vital for junior specialists who are only making their first steps in the professional activity
17
Technical Publication Department
The purpose of Technical Publication Department (TPD) is to manage a software documentation intended for end users Technical writers produce quick tours and tutorials glossaries and process documentation and manuals and help systems that explain how to properly use the product
Technical Publications service package includes Technical Writing Technical Editing Localization Consulting
And even more for you Develop skills in writing clearly and concisely Improve your understanding of technical products and processes Understand all types of technical documentation produced for software products Become an expert in convening technical information to all types of audiences
18
BAO Mission
Business analysis is the set of tasks
knowledge and techniques required to identify
business needs and determine solutions to
business problems
Business analyst is the person who works as a
liaison between the business side of an
enterprise and the technical solution providers
in order to understand the structure policies
and operations of an organization and to
recommend solutions that enable the
organization to achieve its goals
The mission of BAO is to develop and maintain the standards for the practice of business analysis at
SoftServe in order to provide efficient and effective BA services for clients and development teams
Business Analysis Office
19
Engagement
The mission of Engagement team is to establish reliable engagement process for new clients and successful start-up of new projects within Development
The additional sub-missions are to support Sales Team during Pre-Sales Sales andor Project Development team during Construction on demand
IT World SoftServe
Engagement managers own the problem statement from the perspective of the customer and thus have the responsibilities to ensure that consulting team both structures the problem solving methodology
correctly and executes on the problem solving methodology
Project Life-Cycle Project Start-up
Engagement Manager functions Performing Gap Analysis between Client and SoftServe people process tools in order to make sure that no gaps will interfere with your successful outsourcing Developing and reviewing strategies and plans Reviewing status and monitoring the resolution of issues Mentoring individuals and assisting in hiring Consulting on industry practices Making sure the team integrates into Client project methodology and corporate culture
20
BAO MissionEvery two years desktop technologies change Every six month web technologies change Every three month something emerges throughout the industry RampD is in charge of evaluation and roll out of emerging technologies at SoftServe
Mainstream Application Services Assessment Improvements Design of scalability Performance Architecture User experience (UX) Usability Maintainability
Primary Enterprise Services Assessment Improvements Design of enterprise architecture SOA ESB BPMBPEL Legacy optimization Enterprise application integration (EAI) Intranet usability
Consulting Services within new projects Feasibility study Proof of concept UX design
And at last if you love to experiment then there is no better place than SoftServersquos RampD
Research amp Development
SoftServe software at MacWorldDesigned for Mac OS X 105 Leopard
Google Android Tech
21
Abilitontrade
22
Abilitontrade
Abiliton ndash a unique approach to software development based on effective team operations of highly qualified professionals use of a flexible development methodology and advanced technologies resulting in a quick and successful creation of applications
People means a team of professionals whose certified level of knowledge and
skill has been recognized by leaders of the global software industry A unique competence management system has been developed to ensure ongoing professional growth of SoftServersquos personnel This system not only sets professional requirements to every professional level and role in the company but also recommends training system training materials and steps needed to achieve higher levels for employees
Processes means a unique method applied to create products for our clients
This method is based on best practices in consulting services provision and software development which are carefully selected and aligned to attain the best value for the client
Tools means an advanced technological toolkit used to ensure high efficiency
of the companyrsquos operations Tools selected in line with Abiliton requirements include both adjusted coding and testing environments and project planning and management systems etc Performance of project teams is significantly increased through the use of the corporate artifact library which contains best code samples and software solutions
23
Abiliton Certificationtrade
24
Careers
25
Career Adviser Our Employees
expectations
satisfactions
EPM Career Adviser (CA) ndash who is that
26
Project Management professional growth Certifications SoftServe has created for Our PMs
= EPM PMO =EmployeePerformanceManagement
ProjectManagementOffice
Professional growth ndash Project Managers
PMI Certification
27
Professional Growth
Performance AppraisalDuring Performance Appraisal employee receives objective feedback on his current work and performance list of action items to cover gaps in communication managerial and general technical skills are being set to achieve high performance
People involved SBU Manager PM TechLead QC Lead Career Advisor
Knowledge EvaluationDuring Knowledge Evaluation gaps in technical background are discovered and ways for further studying are figured out
People involved Center of Excellence
English Level testEnglish Level test takes place in order to evaluate the right level of English of an employee
People involved Language School
IT ExperienceAppropriate experience in IT is required for promotion Required experience differs for each level and position
TrainingPresentationEmployee creates and presents trainingpresentation for others Presentation skills are evaluated
People involved Target Auditory Training Center
External CertificationCertification is the way to confirm your knowledge in IT Being certified means that you possess certain basic knowledge skills and competence in working in or around various kinds of tools technologies or activities
People involved Certification Center
Professional Growth
(Promotion)
Performance Appraisal
English level test
IT Experience
Training Presentation
Knowledge Evaluation
External Certification
28
29
Benefits
Benefits
30
SoftServe University is a partner of the worldrsquos leading testing providers ndash Pearson VUE and Prometric Both providers deliver IT Certification exams globally for most leaders in the certification testing industry such as Microsoft Sun Microsystems Cisco Systems Oracle IBM CompTIA and others
SoftServe Certification Centre
delivers IT Certification exams formost leaders in the certification
testing industry
Certification Center
Whatrsquos in
On site professional certification
Free certification for SoftServe employees
The certification centre provides the following
Exam (test) ordering and delivering
A workplace for taking the exam
Proctoring the exam (test)
Examination score report
31
The objective of the Language School is to ensure our employees have all conditions for
comfortable work and communication so
An effective foreign language program for IT industry developed
Using best practices in conducting business correspondence preparing technical documentation taking a
technical interview communicating by phone
Training on presentations meetings negotiations using versatile technologies chat conference call
videoconference systems
Whatrsquos in
English German and Spanish
language courses
Free studies for SoftServe employees
Programs specially developed for IT
Business courses
Language School
32
Standard
Official employment
ldquoWhiterdquo salary and bonuses
24 calendar day of vacation
10 national holidays
Payable sickness leave
8 hours work day
And even more
Additional payable vacation in quantity of 3 working days for
next occasion marriage child birth death of relatives
Additional payable distance learning vacation
Unused vacation days are compensated
Flexible work hours and breaklunch time
Social Guarantees
33
SoftServe encourages a healthy way of life and is governed by the principle
ldquoA Sound Mind in a Sound Bodyrdquo
Whatrsquos in
2 fully equipped onsite gyms
Training equipment Ping pong Billiards (Pool American Russian) Locker rooms and showers
Training programs
Aerobics Shaping Step
And even more for you SoftServe Football Team Sport Championships Ping Pong Billiards Football etc
Free entrance for SoftServe employees and their friends
Working hours 8AM-22PM Monday-Saturday
For Development Centers Sport Subscriptions - you choose what sports to attend
Onsite Gyms
34
SoftServersquos employees may use free services of corporate doctors ndash a pediatrician and a general practitioner
Whatrsquos in
General practitioner
Pediatrician
Free service 247
Service available in all offices
Consultations
- via phone
- at office
- at home
Corporate doctors
35
You have a unique chance to take advantage of SoftServersquos discount program ndash a system of discounts offered only to the companyrsquos employees Best companies are among the programrsquos partners
To get a discount one needs to have a discount card issued to every employee during employment
Whatrsquos in
Program available in all offices
- Lviv- Rivne- Chernivtsi- Ivano-Frankivsk- Dnipropetrovsk- Sevastopol
The list of partners is constantly updated
More than 200 partners from different industries
- Restaurants- Night-Clubs- Pharmacies- Shops- Services- Insurance companies
Discount ranges 3-40
Discount Program
36
There is a kitchen on every floor of our companyrsquos offices to make our employeesrsquo life as comfortable as possible
Whatrsquos in
All kitchens are equipped with
Refrigerators Microwave ovens Coffee machines Electric kettles Plates and dishes TV sets Free tea and coffee
Kitchen
37
Company Day We love it
38
New Year Party
39
It is time to JOIN USThe difference is you Join Professionals
40
hrsoftserveinccom
Copyright copy 2010 SoftServe Inc
QuestionsQuestions
2
hellip 1500 + PROFFESIONALS who are DEVELOPING the FUTUREhellip
SoftServe - we are one big FAMILY ofhelliphellip
3
Established in 1993
1000+ successful projects
1500+ employees
No 5 ldquoTop10 to Watch in Emerging European Marketsrdquo 2008 2009 2010 (Global Services
100 )
Microsoft Gold Certified Partner
Microsoft NXT Partner - EMEA
2006 amp 2007 - Microsoft Custom Development Solutions Partner of the Year Finalist
2008 ndash Microsoft Mobility Solutions Partner of the Year in Central and Eastern Europe
Award Winner
2009 - Microsoft Information Worker Solutions Enterprise Content Management and
Forms Development Award Winner
Cofounder of IT Ukraine Association
Honorary member of American Chamber of Commerce and European Business Association
SoftServe - Quick Facts
4
Santa Ana CAMarketing amp Sales
Together we are building STRATEGIEShellip
hellipof innovative and successful LEADERSHIP
5
SoftServe today consists ofhellip
hellip 150 + great projects we became known forhellip
6
Management
7
TOP Management
Taras Kytsmey
SoftServe President
President
8
Executive Vice Presidents
Yura VasylykExecutive Vice President
Delivery
Taras VervegaPresident
SoftServe Europe
Yuriy StohniyExecutive Vice President
Administration
Yaroslav LyubinetsExecutive Vice President Software Engineering
Serhiy KharytonovExecutive Vice President
Consulting Services
Executive Vice Presidents
Juan Turruellas Executive Vice President Business Development
9
Vice Presidents
Andriy IvashkivVice President Solution Group A
Oleh Petrivskyy Vice President Solution Group В
Serhiy KornienkoVice President Solution Group С
Ihor PasemkoVice President Solution Group D
Adriyan PavlykevychVice President IT
Andriy PetrushkevychVice President Development
Centers
Andriy StytsyukVice President Finance
Renata ChuchmaiVice President Human Resources
Vice Presidents
10
Projects
11
hellipand success of our clients is OUR SUCCESS
We are proud of OUR SERVICEShellip
12
You may work with brand new technologies languages solutions at SoftServe
From Assembler C VBTo SOA ERP CRM
From TCPIP ODBC APITo REST WS Amazon WSGoogle Services Windows LiveWeb 20 SOASaaS PaaS HaaS
On Web Desktop Server
Mobiles Gadgets Hardware
We use different TECHNOLIGIEShellip
to create leading BUSSINESS PRODUCTS
Review Project descriptions
13
Consulting Organization
14
Project Management Office
PMO is the project management competence excellence center and home for project managers It is functionally responsible for project management personnel processes and tools as well as Software Development Life Cycles definitions
The main functions of PMO include Project Management competence development Project Managers training and certification Project Managers pool management Project Management processes definition and standardization SDLCrsquos definition standardization and tailoring Projects metrics collecting and quantitative projects status monitoring Project management tools standardization and usage unification Providing qualified PMs from the pool for transitionrotations and new leadsprospects
And even more for you Free PMI certification for employees Project Management Tools training Personal and Professional development training
15
Software Development Office
This structural unit was created as part of an integrating consulting center which takes care of all the companyrsquos developers regardless of what department they work in
The main functions of SDO include Assessing the current level of knowledge and skills within a certain competence with a view to promotion Assisting in promotion and acquisition of new professional skills and knowledge Providing technical consultations on issues related to work on current projects or a specific task Ensuring a possibility for developers to be involved in the launch of new and existing projects Providing materials (including video and audio) required for individual training and insight in the material already covered Supplying new and interesting information from the technology world Preparing and conducting workshops and training sessions to develop an insight into subjects related to software and advanced technologies Creating an informal environment for communication and sharing of experience gained through work in the IT industry
And even more for you Free professional certification for employees Software Development Tools training Personal and Professional development training Apprenticeship program vital for junior specialists who are only making their first steps in the professional activity
Java Competence Group
Java
СС++ Competence Group
CC++ LAMP(LinuxApacheMySQLPHP
PerlPythonRuby) FlexFlashRich UI
NET Competence Group
NET Delphi VFP ColdFusionProgress RDBMS (databases)
16
Quality Management Office
The main goal of QM Office (Quality Management Office) is organizing and conducting the software quality assurance developed at SoftServe QA Engineers are engaged in product development process at all project stages
The main functions of QMO include Developing special training system for QC Ensuring QC experience exchange within organization Providing access to all the recourses and experience in the quality assurance sphere acquired during the time SoftServe has been in the software industry Assessing the current level of knowledge and skills within a certain competence with a view to promotion Assisting in promotion and acquisition of new professional skills and knowledge
Opportunities for QAs Manual Testing Automation Testing Consulting Services
And even more for you Free professional certification for employees (ISTQB) QC Tools training Personal and Professional development training Apprenticeship program vital for junior specialists who are only making their first steps in the professional activity
17
Technical Publication Department
The purpose of Technical Publication Department (TPD) is to manage a software documentation intended for end users Technical writers produce quick tours and tutorials glossaries and process documentation and manuals and help systems that explain how to properly use the product
Technical Publications service package includes Technical Writing Technical Editing Localization Consulting
And even more for you Develop skills in writing clearly and concisely Improve your understanding of technical products and processes Understand all types of technical documentation produced for software products Become an expert in convening technical information to all types of audiences
18
BAO Mission
Business analysis is the set of tasks
knowledge and techniques required to identify
business needs and determine solutions to
business problems
Business analyst is the person who works as a
liaison between the business side of an
enterprise and the technical solution providers
in order to understand the structure policies
and operations of an organization and to
recommend solutions that enable the
organization to achieve its goals
The mission of BAO is to develop and maintain the standards for the practice of business analysis at
SoftServe in order to provide efficient and effective BA services for clients and development teams
Business Analysis Office
19
Engagement
The mission of Engagement team is to establish reliable engagement process for new clients and successful start-up of new projects within Development
The additional sub-missions are to support Sales Team during Pre-Sales Sales andor Project Development team during Construction on demand
IT World SoftServe
Engagement managers own the problem statement from the perspective of the customer and thus have the responsibilities to ensure that consulting team both structures the problem solving methodology
correctly and executes on the problem solving methodology
Project Life-Cycle Project Start-up
Engagement Manager functions Performing Gap Analysis between Client and SoftServe people process tools in order to make sure that no gaps will interfere with your successful outsourcing Developing and reviewing strategies and plans Reviewing status and monitoring the resolution of issues Mentoring individuals and assisting in hiring Consulting on industry practices Making sure the team integrates into Client project methodology and corporate culture
20
BAO MissionEvery two years desktop technologies change Every six month web technologies change Every three month something emerges throughout the industry RampD is in charge of evaluation and roll out of emerging technologies at SoftServe
Mainstream Application Services Assessment Improvements Design of scalability Performance Architecture User experience (UX) Usability Maintainability
Primary Enterprise Services Assessment Improvements Design of enterprise architecture SOA ESB BPMBPEL Legacy optimization Enterprise application integration (EAI) Intranet usability
Consulting Services within new projects Feasibility study Proof of concept UX design
And at last if you love to experiment then there is no better place than SoftServersquos RampD
Research amp Development
SoftServe software at MacWorldDesigned for Mac OS X 105 Leopard
Google Android Tech
21
Abilitontrade
22
Abilitontrade
Abiliton ndash a unique approach to software development based on effective team operations of highly qualified professionals use of a flexible development methodology and advanced technologies resulting in a quick and successful creation of applications
People means a team of professionals whose certified level of knowledge and
skill has been recognized by leaders of the global software industry A unique competence management system has been developed to ensure ongoing professional growth of SoftServersquos personnel This system not only sets professional requirements to every professional level and role in the company but also recommends training system training materials and steps needed to achieve higher levels for employees
Processes means a unique method applied to create products for our clients
This method is based on best practices in consulting services provision and software development which are carefully selected and aligned to attain the best value for the client
Tools means an advanced technological toolkit used to ensure high efficiency
of the companyrsquos operations Tools selected in line with Abiliton requirements include both adjusted coding and testing environments and project planning and management systems etc Performance of project teams is significantly increased through the use of the corporate artifact library which contains best code samples and software solutions
23
Abiliton Certificationtrade
24
Careers
25
Career Adviser Our Employees
expectations
satisfactions
EPM Career Adviser (CA) ndash who is that
26
Project Management professional growth Certifications SoftServe has created for Our PMs
= EPM PMO =EmployeePerformanceManagement
ProjectManagementOffice
Professional growth ndash Project Managers
PMI Certification
27
Professional Growth
Performance AppraisalDuring Performance Appraisal employee receives objective feedback on his current work and performance list of action items to cover gaps in communication managerial and general technical skills are being set to achieve high performance
People involved SBU Manager PM TechLead QC Lead Career Advisor
Knowledge EvaluationDuring Knowledge Evaluation gaps in technical background are discovered and ways for further studying are figured out
People involved Center of Excellence
English Level testEnglish Level test takes place in order to evaluate the right level of English of an employee
People involved Language School
IT ExperienceAppropriate experience in IT is required for promotion Required experience differs for each level and position
TrainingPresentationEmployee creates and presents trainingpresentation for others Presentation skills are evaluated
People involved Target Auditory Training Center
External CertificationCertification is the way to confirm your knowledge in IT Being certified means that you possess certain basic knowledge skills and competence in working in or around various kinds of tools technologies or activities
People involved Certification Center
Professional Growth
(Promotion)
Performance Appraisal
English level test
IT Experience
Training Presentation
Knowledge Evaluation
External Certification
28
29
Benefits
Benefits
30
SoftServe University is a partner of the worldrsquos leading testing providers ndash Pearson VUE and Prometric Both providers deliver IT Certification exams globally for most leaders in the certification testing industry such as Microsoft Sun Microsystems Cisco Systems Oracle IBM CompTIA and others
SoftServe Certification Centre
delivers IT Certification exams formost leaders in the certification
testing industry
Certification Center
Whatrsquos in
On site professional certification
Free certification for SoftServe employees
The certification centre provides the following
Exam (test) ordering and delivering
A workplace for taking the exam
Proctoring the exam (test)
Examination score report
31
The objective of the Language School is to ensure our employees have all conditions for
comfortable work and communication so
An effective foreign language program for IT industry developed
Using best practices in conducting business correspondence preparing technical documentation taking a
technical interview communicating by phone
Training on presentations meetings negotiations using versatile technologies chat conference call
videoconference systems
Whatrsquos in
English German and Spanish
language courses
Free studies for SoftServe employees
Programs specially developed for IT
Business courses
Language School
32
Standard
Official employment
ldquoWhiterdquo salary and bonuses
24 calendar day of vacation
10 national holidays
Payable sickness leave
8 hours work day
And even more
Additional payable vacation in quantity of 3 working days for
next occasion marriage child birth death of relatives
Additional payable distance learning vacation
Unused vacation days are compensated
Flexible work hours and breaklunch time
Social Guarantees
33
SoftServe encourages a healthy way of life and is governed by the principle
ldquoA Sound Mind in a Sound Bodyrdquo
Whatrsquos in
2 fully equipped onsite gyms
Training equipment Ping pong Billiards (Pool American Russian) Locker rooms and showers
Training programs
Aerobics Shaping Step
And even more for you SoftServe Football Team Sport Championships Ping Pong Billiards Football etc
Free entrance for SoftServe employees and their friends
Working hours 8AM-22PM Monday-Saturday
For Development Centers Sport Subscriptions - you choose what sports to attend
Onsite Gyms
34
SoftServersquos employees may use free services of corporate doctors ndash a pediatrician and a general practitioner
Whatrsquos in
General practitioner
Pediatrician
Free service 247
Service available in all offices
Consultations
- via phone
- at office
- at home
Corporate doctors
35
You have a unique chance to take advantage of SoftServersquos discount program ndash a system of discounts offered only to the companyrsquos employees Best companies are among the programrsquos partners
To get a discount one needs to have a discount card issued to every employee during employment
Whatrsquos in
Program available in all offices
- Lviv- Rivne- Chernivtsi- Ivano-Frankivsk- Dnipropetrovsk- Sevastopol
The list of partners is constantly updated
More than 200 partners from different industries
- Restaurants- Night-Clubs- Pharmacies- Shops- Services- Insurance companies
Discount ranges 3-40
Discount Program
36
There is a kitchen on every floor of our companyrsquos offices to make our employeesrsquo life as comfortable as possible
Whatrsquos in
All kitchens are equipped with
Refrigerators Microwave ovens Coffee machines Electric kettles Plates and dishes TV sets Free tea and coffee
Kitchen
37
Company Day We love it
38
New Year Party
39
It is time to JOIN USThe difference is you Join Professionals
40
hrsoftserveinccom
Copyright copy 2010 SoftServe Inc
QuestionsQuestions
3
Established in 1993
1000+ successful projects
1500+ employees
No 5 ldquoTop10 to Watch in Emerging European Marketsrdquo 2008 2009 2010 (Global Services
100 )
Microsoft Gold Certified Partner
Microsoft NXT Partner - EMEA
2006 amp 2007 - Microsoft Custom Development Solutions Partner of the Year Finalist
2008 ndash Microsoft Mobility Solutions Partner of the Year in Central and Eastern Europe
Award Winner
2009 - Microsoft Information Worker Solutions Enterprise Content Management and
Forms Development Award Winner
Cofounder of IT Ukraine Association
Honorary member of American Chamber of Commerce and European Business Association
SoftServe - Quick Facts
4
Santa Ana CAMarketing amp Sales
Together we are building STRATEGIEShellip
hellipof innovative and successful LEADERSHIP
5
SoftServe today consists ofhellip
hellip 150 + great projects we became known forhellip
6
Management
7
TOP Management
Taras Kytsmey
SoftServe President
President
8
Executive Vice Presidents
Yura VasylykExecutive Vice President
Delivery
Taras VervegaPresident
SoftServe Europe
Yuriy StohniyExecutive Vice President
Administration
Yaroslav LyubinetsExecutive Vice President Software Engineering
Serhiy KharytonovExecutive Vice President
Consulting Services
Executive Vice Presidents
Juan Turruellas Executive Vice President Business Development
9
Vice Presidents
Andriy IvashkivVice President Solution Group A
Oleh Petrivskyy Vice President Solution Group В
Serhiy KornienkoVice President Solution Group С
Ihor PasemkoVice President Solution Group D
Adriyan PavlykevychVice President IT
Andriy PetrushkevychVice President Development
Centers
Andriy StytsyukVice President Finance
Renata ChuchmaiVice President Human Resources
Vice Presidents
10
Projects
11
hellipand success of our clients is OUR SUCCESS
We are proud of OUR SERVICEShellip
12
You may work with brand new technologies languages solutions at SoftServe
From Assembler C VBTo SOA ERP CRM
From TCPIP ODBC APITo REST WS Amazon WSGoogle Services Windows LiveWeb 20 SOASaaS PaaS HaaS
On Web Desktop Server
Mobiles Gadgets Hardware
We use different TECHNOLIGIEShellip
to create leading BUSSINESS PRODUCTS
Review Project descriptions
13
Consulting Organization
14
Project Management Office
PMO is the project management competence excellence center and home for project managers It is functionally responsible for project management personnel processes and tools as well as Software Development Life Cycles definitions
The main functions of PMO include Project Management competence development Project Managers training and certification Project Managers pool management Project Management processes definition and standardization SDLCrsquos definition standardization and tailoring Projects metrics collecting and quantitative projects status monitoring Project management tools standardization and usage unification Providing qualified PMs from the pool for transitionrotations and new leadsprospects
And even more for you Free PMI certification for employees Project Management Tools training Personal and Professional development training
15
Software Development Office
This structural unit was created as part of an integrating consulting center which takes care of all the companyrsquos developers regardless of what department they work in
The main functions of SDO include Assessing the current level of knowledge and skills within a certain competence with a view to promotion Assisting in promotion and acquisition of new professional skills and knowledge Providing technical consultations on issues related to work on current projects or a specific task Ensuring a possibility for developers to be involved in the launch of new and existing projects Providing materials (including video and audio) required for individual training and insight in the material already covered Supplying new and interesting information from the technology world Preparing and conducting workshops and training sessions to develop an insight into subjects related to software and advanced technologies Creating an informal environment for communication and sharing of experience gained through work in the IT industry
And even more for you Free professional certification for employees Software Development Tools training Personal and Professional development training Apprenticeship program vital for junior specialists who are only making their first steps in the professional activity
Java Competence Group
Java
СС++ Competence Group
CC++ LAMP(LinuxApacheMySQLPHP
PerlPythonRuby) FlexFlashRich UI
NET Competence Group
NET Delphi VFP ColdFusionProgress RDBMS (databases)
16
Quality Management Office
The main goal of QM Office (Quality Management Office) is organizing and conducting the software quality assurance developed at SoftServe QA Engineers are engaged in product development process at all project stages
The main functions of QMO include Developing special training system for QC Ensuring QC experience exchange within organization Providing access to all the recourses and experience in the quality assurance sphere acquired during the time SoftServe has been in the software industry Assessing the current level of knowledge and skills within a certain competence with a view to promotion Assisting in promotion and acquisition of new professional skills and knowledge
Opportunities for QAs Manual Testing Automation Testing Consulting Services
And even more for you Free professional certification for employees (ISTQB) QC Tools training Personal and Professional development training Apprenticeship program vital for junior specialists who are only making their first steps in the professional activity
17
Technical Publication Department
The purpose of Technical Publication Department (TPD) is to manage a software documentation intended for end users Technical writers produce quick tours and tutorials glossaries and process documentation and manuals and help systems that explain how to properly use the product
Technical Publications service package includes Technical Writing Technical Editing Localization Consulting
And even more for you Develop skills in writing clearly and concisely Improve your understanding of technical products and processes Understand all types of technical documentation produced for software products Become an expert in convening technical information to all types of audiences
18
BAO Mission
Business analysis is the set of tasks
knowledge and techniques required to identify
business needs and determine solutions to
business problems
Business analyst is the person who works as a
liaison between the business side of an
enterprise and the technical solution providers
in order to understand the structure policies
and operations of an organization and to
recommend solutions that enable the
organization to achieve its goals
The mission of BAO is to develop and maintain the standards for the practice of business analysis at
SoftServe in order to provide efficient and effective BA services for clients and development teams
Business Analysis Office
19
Engagement
The mission of Engagement team is to establish reliable engagement process for new clients and successful start-up of new projects within Development
The additional sub-missions are to support Sales Team during Pre-Sales Sales andor Project Development team during Construction on demand
IT World SoftServe
Engagement managers own the problem statement from the perspective of the customer and thus have the responsibilities to ensure that consulting team both structures the problem solving methodology
correctly and executes on the problem solving methodology
Project Life-Cycle Project Start-up
Engagement Manager functions Performing Gap Analysis between Client and SoftServe people process tools in order to make sure that no gaps will interfere with your successful outsourcing Developing and reviewing strategies and plans Reviewing status and monitoring the resolution of issues Mentoring individuals and assisting in hiring Consulting on industry practices Making sure the team integrates into Client project methodology and corporate culture
20
BAO MissionEvery two years desktop technologies change Every six month web technologies change Every three month something emerges throughout the industry RampD is in charge of evaluation and roll out of emerging technologies at SoftServe
Mainstream Application Services Assessment Improvements Design of scalability Performance Architecture User experience (UX) Usability Maintainability
Primary Enterprise Services Assessment Improvements Design of enterprise architecture SOA ESB BPMBPEL Legacy optimization Enterprise application integration (EAI) Intranet usability
Consulting Services within new projects Feasibility study Proof of concept UX design
And at last if you love to experiment then there is no better place than SoftServersquos RampD
Research amp Development
SoftServe software at MacWorldDesigned for Mac OS X 105 Leopard
Google Android Tech
21
Abilitontrade
22
Abilitontrade
Abiliton ndash a unique approach to software development based on effective team operations of highly qualified professionals use of a flexible development methodology and advanced technologies resulting in a quick and successful creation of applications
People means a team of professionals whose certified level of knowledge and
skill has been recognized by leaders of the global software industry A unique competence management system has been developed to ensure ongoing professional growth of SoftServersquos personnel This system not only sets professional requirements to every professional level and role in the company but also recommends training system training materials and steps needed to achieve higher levels for employees
Processes means a unique method applied to create products for our clients
This method is based on best practices in consulting services provision and software development which are carefully selected and aligned to attain the best value for the client
Tools means an advanced technological toolkit used to ensure high efficiency
of the companyrsquos operations Tools selected in line with Abiliton requirements include both adjusted coding and testing environments and project planning and management systems etc Performance of project teams is significantly increased through the use of the corporate artifact library which contains best code samples and software solutions
23
Abiliton Certificationtrade
24
Careers
25
Career Adviser Our Employees
expectations
satisfactions
EPM Career Adviser (CA) ndash who is that
26
Project Management professional growth Certifications SoftServe has created for Our PMs
= EPM PMO =EmployeePerformanceManagement
ProjectManagementOffice
Professional growth ndash Project Managers
PMI Certification
27
Professional Growth
Performance AppraisalDuring Performance Appraisal employee receives objective feedback on his current work and performance list of action items to cover gaps in communication managerial and general technical skills are being set to achieve high performance
People involved SBU Manager PM TechLead QC Lead Career Advisor
Knowledge EvaluationDuring Knowledge Evaluation gaps in technical background are discovered and ways for further studying are figured out
People involved Center of Excellence
English Level testEnglish Level test takes place in order to evaluate the right level of English of an employee
People involved Language School
IT ExperienceAppropriate experience in IT is required for promotion Required experience differs for each level and position
TrainingPresentationEmployee creates and presents trainingpresentation for others Presentation skills are evaluated
People involved Target Auditory Training Center
External CertificationCertification is the way to confirm your knowledge in IT Being certified means that you possess certain basic knowledge skills and competence in working in or around various kinds of tools technologies or activities
People involved Certification Center
Professional Growth
(Promotion)
Performance Appraisal
English level test
IT Experience
Training Presentation
Knowledge Evaluation
External Certification
28
29
Benefits
Benefits
30
SoftServe University is a partner of the worldrsquos leading testing providers ndash Pearson VUE and Prometric Both providers deliver IT Certification exams globally for most leaders in the certification testing industry such as Microsoft Sun Microsystems Cisco Systems Oracle IBM CompTIA and others
SoftServe Certification Centre
delivers IT Certification exams formost leaders in the certification
testing industry
Certification Center
Whatrsquos in
On site professional certification
Free certification for SoftServe employees
The certification centre provides the following
Exam (test) ordering and delivering
A workplace for taking the exam
Proctoring the exam (test)
Examination score report
31
The objective of the Language School is to ensure our employees have all conditions for
comfortable work and communication so
An effective foreign language program for IT industry developed
Using best practices in conducting business correspondence preparing technical documentation taking a
technical interview communicating by phone
Training on presentations meetings negotiations using versatile technologies chat conference call
videoconference systems
Whatrsquos in
English German and Spanish
language courses
Free studies for SoftServe employees
Programs specially developed for IT
Business courses
Language School
32
Standard
Official employment
ldquoWhiterdquo salary and bonuses
24 calendar day of vacation
10 national holidays
Payable sickness leave
8 hours work day
And even more
Additional payable vacation in quantity of 3 working days for
next occasion marriage child birth death of relatives
Additional payable distance learning vacation
Unused vacation days are compensated
Flexible work hours and breaklunch time
Social Guarantees
33
SoftServe encourages a healthy way of life and is governed by the principle
ldquoA Sound Mind in a Sound Bodyrdquo
Whatrsquos in
2 fully equipped onsite gyms
Training equipment Ping pong Billiards (Pool American Russian) Locker rooms and showers
Training programs
Aerobics Shaping Step
And even more for you SoftServe Football Team Sport Championships Ping Pong Billiards Football etc
Free entrance for SoftServe employees and their friends
Working hours 8AM-22PM Monday-Saturday
For Development Centers Sport Subscriptions - you choose what sports to attend
Onsite Gyms
34
SoftServersquos employees may use free services of corporate doctors ndash a pediatrician and a general practitioner
Whatrsquos in
General practitioner
Pediatrician
Free service 247
Service available in all offices
Consultations
- via phone
- at office
- at home
Corporate doctors
35
You have a unique chance to take advantage of SoftServersquos discount program ndash a system of discounts offered only to the companyrsquos employees Best companies are among the programrsquos partners
To get a discount one needs to have a discount card issued to every employee during employment
Whatrsquos in
Program available in all offices
- Lviv- Rivne- Chernivtsi- Ivano-Frankivsk- Dnipropetrovsk- Sevastopol
The list of partners is constantly updated
More than 200 partners from different industries
- Restaurants- Night-Clubs- Pharmacies- Shops- Services- Insurance companies
Discount ranges 3-40
Discount Program
36
There is a kitchen on every floor of our companyrsquos offices to make our employeesrsquo life as comfortable as possible
Whatrsquos in
All kitchens are equipped with
Refrigerators Microwave ovens Coffee machines Electric kettles Plates and dishes TV sets Free tea and coffee
Kitchen
37
Company Day We love it
38
New Year Party
39
It is time to JOIN USThe difference is you Join Professionals
40
hrsoftserveinccom
Copyright copy 2010 SoftServe Inc
QuestionsQuestions
4
Santa Ana CAMarketing amp Sales
Together we are building STRATEGIEShellip
hellipof innovative and successful LEADERSHIP
5
SoftServe today consists ofhellip
hellip 150 + great projects we became known forhellip
6
Management
7
TOP Management
Taras Kytsmey
SoftServe President
President
8
Executive Vice Presidents
Yura VasylykExecutive Vice President
Delivery
Taras VervegaPresident
SoftServe Europe
Yuriy StohniyExecutive Vice President
Administration
Yaroslav LyubinetsExecutive Vice President Software Engineering
Serhiy KharytonovExecutive Vice President
Consulting Services
Executive Vice Presidents
Juan Turruellas Executive Vice President Business Development
9
Vice Presidents
Andriy IvashkivVice President Solution Group A
Oleh Petrivskyy Vice President Solution Group В
Serhiy KornienkoVice President Solution Group С
Ihor PasemkoVice President Solution Group D
Adriyan PavlykevychVice President IT
Andriy PetrushkevychVice President Development
Centers
Andriy StytsyukVice President Finance
Renata ChuchmaiVice President Human Resources
Vice Presidents
10
Projects
11
hellipand success of our clients is OUR SUCCESS
We are proud of OUR SERVICEShellip
12
You may work with brand new technologies languages solutions at SoftServe
From Assembler C VBTo SOA ERP CRM
From TCPIP ODBC APITo REST WS Amazon WSGoogle Services Windows LiveWeb 20 SOASaaS PaaS HaaS
On Web Desktop Server
Mobiles Gadgets Hardware
We use different TECHNOLIGIEShellip
to create leading BUSSINESS PRODUCTS
Review Project descriptions
13
Consulting Organization
14
Project Management Office
PMO is the project management competence excellence center and home for project managers It is functionally responsible for project management personnel processes and tools as well as Software Development Life Cycles definitions
The main functions of PMO include Project Management competence development Project Managers training and certification Project Managers pool management Project Management processes definition and standardization SDLCrsquos definition standardization and tailoring Projects metrics collecting and quantitative projects status monitoring Project management tools standardization and usage unification Providing qualified PMs from the pool for transitionrotations and new leadsprospects
And even more for you Free PMI certification for employees Project Management Tools training Personal and Professional development training
15
Software Development Office
This structural unit was created as part of an integrating consulting center which takes care of all the companyrsquos developers regardless of what department they work in
The main functions of SDO include Assessing the current level of knowledge and skills within a certain competence with a view to promotion Assisting in promotion and acquisition of new professional skills and knowledge Providing technical consultations on issues related to work on current projects or a specific task Ensuring a possibility for developers to be involved in the launch of new and existing projects Providing materials (including video and audio) required for individual training and insight in the material already covered Supplying new and interesting information from the technology world Preparing and conducting workshops and training sessions to develop an insight into subjects related to software and advanced technologies Creating an informal environment for communication and sharing of experience gained through work in the IT industry
And even more for you Free professional certification for employees Software Development Tools training Personal and Professional development training Apprenticeship program vital for junior specialists who are only making their first steps in the professional activity
Java Competence Group
Java
СС++ Competence Group
CC++ LAMP(LinuxApacheMySQLPHP
PerlPythonRuby) FlexFlashRich UI
NET Competence Group
NET Delphi VFP ColdFusionProgress RDBMS (databases)
16
Quality Management Office
The main goal of QM Office (Quality Management Office) is organizing and conducting the software quality assurance developed at SoftServe QA Engineers are engaged in product development process at all project stages
The main functions of QMO include Developing special training system for QC Ensuring QC experience exchange within organization Providing access to all the recourses and experience in the quality assurance sphere acquired during the time SoftServe has been in the software industry Assessing the current level of knowledge and skills within a certain competence with a view to promotion Assisting in promotion and acquisition of new professional skills and knowledge
Opportunities for QAs Manual Testing Automation Testing Consulting Services
And even more for you Free professional certification for employees (ISTQB) QC Tools training Personal and Professional development training Apprenticeship program vital for junior specialists who are only making their first steps in the professional activity
17
Technical Publication Department
The purpose of Technical Publication Department (TPD) is to manage a software documentation intended for end users Technical writers produce quick tours and tutorials glossaries and process documentation and manuals and help systems that explain how to properly use the product
Technical Publications service package includes Technical Writing Technical Editing Localization Consulting
And even more for you Develop skills in writing clearly and concisely Improve your understanding of technical products and processes Understand all types of technical documentation produced for software products Become an expert in convening technical information to all types of audiences
18
BAO Mission
Business analysis is the set of tasks
knowledge and techniques required to identify
business needs and determine solutions to
business problems
Business analyst is the person who works as a
liaison between the business side of an
enterprise and the technical solution providers
in order to understand the structure policies
and operations of an organization and to
recommend solutions that enable the
organization to achieve its goals
The mission of BAO is to develop and maintain the standards for the practice of business analysis at
SoftServe in order to provide efficient and effective BA services for clients and development teams
Business Analysis Office
19
Engagement
The mission of Engagement team is to establish reliable engagement process for new clients and successful start-up of new projects within Development
The additional sub-missions are to support Sales Team during Pre-Sales Sales andor Project Development team during Construction on demand
IT World SoftServe
Engagement managers own the problem statement from the perspective of the customer and thus have the responsibilities to ensure that consulting team both structures the problem solving methodology
correctly and executes on the problem solving methodology
Project Life-Cycle Project Start-up
Engagement Manager functions Performing Gap Analysis between Client and SoftServe people process tools in order to make sure that no gaps will interfere with your successful outsourcing Developing and reviewing strategies and plans Reviewing status and monitoring the resolution of issues Mentoring individuals and assisting in hiring Consulting on industry practices Making sure the team integrates into Client project methodology and corporate culture
20
BAO MissionEvery two years desktop technologies change Every six month web technologies change Every three month something emerges throughout the industry RampD is in charge of evaluation and roll out of emerging technologies at SoftServe
Mainstream Application Services Assessment Improvements Design of scalability Performance Architecture User experience (UX) Usability Maintainability
Primary Enterprise Services Assessment Improvements Design of enterprise architecture SOA ESB BPMBPEL Legacy optimization Enterprise application integration (EAI) Intranet usability
Consulting Services within new projects Feasibility study Proof of concept UX design
And at last if you love to experiment then there is no better place than SoftServersquos RampD
Research amp Development
SoftServe software at MacWorldDesigned for Mac OS X 105 Leopard
Google Android Tech
21
Abilitontrade
22
Abilitontrade
Abiliton ndash a unique approach to software development based on effective team operations of highly qualified professionals use of a flexible development methodology and advanced technologies resulting in a quick and successful creation of applications
People means a team of professionals whose certified level of knowledge and
skill has been recognized by leaders of the global software industry A unique competence management system has been developed to ensure ongoing professional growth of SoftServersquos personnel This system not only sets professional requirements to every professional level and role in the company but also recommends training system training materials and steps needed to achieve higher levels for employees
Processes means a unique method applied to create products for our clients
This method is based on best practices in consulting services provision and software development which are carefully selected and aligned to attain the best value for the client
Tools means an advanced technological toolkit used to ensure high efficiency
of the companyrsquos operations Tools selected in line with Abiliton requirements include both adjusted coding and testing environments and project planning and management systems etc Performance of project teams is significantly increased through the use of the corporate artifact library which contains best code samples and software solutions
23
Abiliton Certificationtrade
24
Careers
25
Career Adviser Our Employees
expectations
satisfactions
EPM Career Adviser (CA) ndash who is that
26
Project Management professional growth Certifications SoftServe has created for Our PMs
= EPM PMO =EmployeePerformanceManagement
ProjectManagementOffice
Professional growth ndash Project Managers
PMI Certification
27
Professional Growth
Performance AppraisalDuring Performance Appraisal employee receives objective feedback on his current work and performance list of action items to cover gaps in communication managerial and general technical skills are being set to achieve high performance
People involved SBU Manager PM TechLead QC Lead Career Advisor
Knowledge EvaluationDuring Knowledge Evaluation gaps in technical background are discovered and ways for further studying are figured out
People involved Center of Excellence
English Level testEnglish Level test takes place in order to evaluate the right level of English of an employee
People involved Language School
IT ExperienceAppropriate experience in IT is required for promotion Required experience differs for each level and position
TrainingPresentationEmployee creates and presents trainingpresentation for others Presentation skills are evaluated
People involved Target Auditory Training Center
External CertificationCertification is the way to confirm your knowledge in IT Being certified means that you possess certain basic knowledge skills and competence in working in or around various kinds of tools technologies or activities
People involved Certification Center
Professional Growth
(Promotion)
Performance Appraisal
English level test
IT Experience
Training Presentation
Knowledge Evaluation
External Certification
28
29
Benefits
Benefits
30
SoftServe University is a partner of the worldrsquos leading testing providers ndash Pearson VUE and Prometric Both providers deliver IT Certification exams globally for most leaders in the certification testing industry such as Microsoft Sun Microsystems Cisco Systems Oracle IBM CompTIA and others
SoftServe Certification Centre
delivers IT Certification exams formost leaders in the certification
testing industry
Certification Center
Whatrsquos in
On site professional certification
Free certification for SoftServe employees
The certification centre provides the following
Exam (test) ordering and delivering
A workplace for taking the exam
Proctoring the exam (test)
Examination score report
31
The objective of the Language School is to ensure our employees have all conditions for
comfortable work and communication so
An effective foreign language program for IT industry developed
Using best practices in conducting business correspondence preparing technical documentation taking a
technical interview communicating by phone
Training on presentations meetings negotiations using versatile technologies chat conference call
videoconference systems
Whatrsquos in
English German and Spanish
language courses
Free studies for SoftServe employees
Programs specially developed for IT
Business courses
Language School
32
Standard
Official employment
ldquoWhiterdquo salary and bonuses
24 calendar day of vacation
10 national holidays
Payable sickness leave
8 hours work day
And even more
Additional payable vacation in quantity of 3 working days for
next occasion marriage child birth death of relatives
Additional payable distance learning vacation
Unused vacation days are compensated
Flexible work hours and breaklunch time
Social Guarantees
33
SoftServe encourages a healthy way of life and is governed by the principle
ldquoA Sound Mind in a Sound Bodyrdquo
Whatrsquos in
2 fully equipped onsite gyms
Training equipment Ping pong Billiards (Pool American Russian) Locker rooms and showers
Training programs
Aerobics Shaping Step
And even more for you SoftServe Football Team Sport Championships Ping Pong Billiards Football etc
Free entrance for SoftServe employees and their friends
Working hours 8AM-22PM Monday-Saturday
For Development Centers Sport Subscriptions - you choose what sports to attend
Onsite Gyms
34
SoftServersquos employees may use free services of corporate doctors ndash a pediatrician and a general practitioner
Whatrsquos in
General practitioner
Pediatrician
Free service 247
Service available in all offices
Consultations
- via phone
- at office
- at home
Corporate doctors
35
You have a unique chance to take advantage of SoftServersquos discount program ndash a system of discounts offered only to the companyrsquos employees Best companies are among the programrsquos partners
To get a discount one needs to have a discount card issued to every employee during employment
Whatrsquos in
Program available in all offices
- Lviv- Rivne- Chernivtsi- Ivano-Frankivsk- Dnipropetrovsk- Sevastopol
The list of partners is constantly updated
More than 200 partners from different industries
- Restaurants- Night-Clubs- Pharmacies- Shops- Services- Insurance companies
Discount ranges 3-40
Discount Program
36
There is a kitchen on every floor of our companyrsquos offices to make our employeesrsquo life as comfortable as possible
Whatrsquos in
All kitchens are equipped with
Refrigerators Microwave ovens Coffee machines Electric kettles Plates and dishes TV sets Free tea and coffee
Kitchen
37
Company Day We love it
38
New Year Party
39
It is time to JOIN USThe difference is you Join Professionals
40
hrsoftserveinccom
Copyright copy 2010 SoftServe Inc
QuestionsQuestions
5
SoftServe today consists ofhellip
hellip 150 + great projects we became known forhellip
6
Management
7
TOP Management
Taras Kytsmey
SoftServe President
President
8
Executive Vice Presidents
Yura VasylykExecutive Vice President
Delivery
Taras VervegaPresident
SoftServe Europe
Yuriy StohniyExecutive Vice President
Administration
Yaroslav LyubinetsExecutive Vice President Software Engineering
Serhiy KharytonovExecutive Vice President
Consulting Services
Executive Vice Presidents
Juan Turruellas Executive Vice President Business Development
9
Vice Presidents
Andriy IvashkivVice President Solution Group A
Oleh Petrivskyy Vice President Solution Group В
Serhiy KornienkoVice President Solution Group С
Ihor PasemkoVice President Solution Group D
Adriyan PavlykevychVice President IT
Andriy PetrushkevychVice President Development
Centers
Andriy StytsyukVice President Finance
Renata ChuchmaiVice President Human Resources
Vice Presidents
10
Projects
11
hellipand success of our clients is OUR SUCCESS
We are proud of OUR SERVICEShellip
12
You may work with brand new technologies languages solutions at SoftServe
From Assembler C VBTo SOA ERP CRM
From TCPIP ODBC APITo REST WS Amazon WSGoogle Services Windows LiveWeb 20 SOASaaS PaaS HaaS
On Web Desktop Server
Mobiles Gadgets Hardware
We use different TECHNOLIGIEShellip
to create leading BUSSINESS PRODUCTS
Review Project descriptions
13
Consulting Organization
14
Project Management Office
PMO is the project management competence excellence center and home for project managers It is functionally responsible for project management personnel processes and tools as well as Software Development Life Cycles definitions
The main functions of PMO include Project Management competence development Project Managers training and certification Project Managers pool management Project Management processes definition and standardization SDLCrsquos definition standardization and tailoring Projects metrics collecting and quantitative projects status monitoring Project management tools standardization and usage unification Providing qualified PMs from the pool for transitionrotations and new leadsprospects
And even more for you Free PMI certification for employees Project Management Tools training Personal and Professional development training
15
Software Development Office
This structural unit was created as part of an integrating consulting center which takes care of all the companyrsquos developers regardless of what department they work in
The main functions of SDO include Assessing the current level of knowledge and skills within a certain competence with a view to promotion Assisting in promotion and acquisition of new professional skills and knowledge Providing technical consultations on issues related to work on current projects or a specific task Ensuring a possibility for developers to be involved in the launch of new and existing projects Providing materials (including video and audio) required for individual training and insight in the material already covered Supplying new and interesting information from the technology world Preparing and conducting workshops and training sessions to develop an insight into subjects related to software and advanced technologies Creating an informal environment for communication and sharing of experience gained through work in the IT industry
And even more for you Free professional certification for employees Software Development Tools training Personal and Professional development training Apprenticeship program vital for junior specialists who are only making their first steps in the professional activity
Java Competence Group
Java
СС++ Competence Group
CC++ LAMP(LinuxApacheMySQLPHP
PerlPythonRuby) FlexFlashRich UI
NET Competence Group
NET Delphi VFP ColdFusionProgress RDBMS (databases)
16
Quality Management Office
The main goal of QM Office (Quality Management Office) is organizing and conducting the software quality assurance developed at SoftServe QA Engineers are engaged in product development process at all project stages
The main functions of QMO include Developing special training system for QC Ensuring QC experience exchange within organization Providing access to all the recourses and experience in the quality assurance sphere acquired during the time SoftServe has been in the software industry Assessing the current level of knowledge and skills within a certain competence with a view to promotion Assisting in promotion and acquisition of new professional skills and knowledge
Opportunities for QAs Manual Testing Automation Testing Consulting Services
And even more for you Free professional certification for employees (ISTQB) QC Tools training Personal and Professional development training Apprenticeship program vital for junior specialists who are only making their first steps in the professional activity
17
Technical Publication Department
The purpose of Technical Publication Department (TPD) is to manage a software documentation intended for end users Technical writers produce quick tours and tutorials glossaries and process documentation and manuals and help systems that explain how to properly use the product
Technical Publications service package includes Technical Writing Technical Editing Localization Consulting
And even more for you Develop skills in writing clearly and concisely Improve your understanding of technical products and processes Understand all types of technical documentation produced for software products Become an expert in convening technical information to all types of audiences
18
BAO Mission
Business analysis is the set of tasks
knowledge and techniques required to identify
business needs and determine solutions to
business problems
Business analyst is the person who works as a
liaison between the business side of an
enterprise and the technical solution providers
in order to understand the structure policies
and operations of an organization and to
recommend solutions that enable the
organization to achieve its goals
The mission of BAO is to develop and maintain the standards for the practice of business analysis at
SoftServe in order to provide efficient and effective BA services for clients and development teams
Business Analysis Office
19
Engagement
The mission of Engagement team is to establish reliable engagement process for new clients and successful start-up of new projects within Development
The additional sub-missions are to support Sales Team during Pre-Sales Sales andor Project Development team during Construction on demand
IT World SoftServe
Engagement managers own the problem statement from the perspective of the customer and thus have the responsibilities to ensure that consulting team both structures the problem solving methodology
correctly and executes on the problem solving methodology
Project Life-Cycle Project Start-up
Engagement Manager functions Performing Gap Analysis between Client and SoftServe people process tools in order to make sure that no gaps will interfere with your successful outsourcing Developing and reviewing strategies and plans Reviewing status and monitoring the resolution of issues Mentoring individuals and assisting in hiring Consulting on industry practices Making sure the team integrates into Client project methodology and corporate culture
20
BAO MissionEvery two years desktop technologies change Every six month web technologies change Every three month something emerges throughout the industry RampD is in charge of evaluation and roll out of emerging technologies at SoftServe
Mainstream Application Services Assessment Improvements Design of scalability Performance Architecture User experience (UX) Usability Maintainability
Primary Enterprise Services Assessment Improvements Design of enterprise architecture SOA ESB BPMBPEL Legacy optimization Enterprise application integration (EAI) Intranet usability
Consulting Services within new projects Feasibility study Proof of concept UX design
And at last if you love to experiment then there is no better place than SoftServersquos RampD
Research amp Development
SoftServe software at MacWorldDesigned for Mac OS X 105 Leopard
Google Android Tech
21
Abilitontrade
22
Abilitontrade
Abiliton ndash a unique approach to software development based on effective team operations of highly qualified professionals use of a flexible development methodology and advanced technologies resulting in a quick and successful creation of applications
People means a team of professionals whose certified level of knowledge and
skill has been recognized by leaders of the global software industry A unique competence management system has been developed to ensure ongoing professional growth of SoftServersquos personnel This system not only sets professional requirements to every professional level and role in the company but also recommends training system training materials and steps needed to achieve higher levels for employees
Processes means a unique method applied to create products for our clients
This method is based on best practices in consulting services provision and software development which are carefully selected and aligned to attain the best value for the client
Tools means an advanced technological toolkit used to ensure high efficiency
of the companyrsquos operations Tools selected in line with Abiliton requirements include both adjusted coding and testing environments and project planning and management systems etc Performance of project teams is significantly increased through the use of the corporate artifact library which contains best code samples and software solutions
23
Abiliton Certificationtrade
24
Careers
25
Career Adviser Our Employees
expectations
satisfactions
EPM Career Adviser (CA) ndash who is that
26
Project Management professional growth Certifications SoftServe has created for Our PMs
= EPM PMO =EmployeePerformanceManagement
ProjectManagementOffice
Professional growth ndash Project Managers
PMI Certification
27
Professional Growth
Performance AppraisalDuring Performance Appraisal employee receives objective feedback on his current work and performance list of action items to cover gaps in communication managerial and general technical skills are being set to achieve high performance
People involved SBU Manager PM TechLead QC Lead Career Advisor
Knowledge EvaluationDuring Knowledge Evaluation gaps in technical background are discovered and ways for further studying are figured out
People involved Center of Excellence
English Level testEnglish Level test takes place in order to evaluate the right level of English of an employee
People involved Language School
IT ExperienceAppropriate experience in IT is required for promotion Required experience differs for each level and position
TrainingPresentationEmployee creates and presents trainingpresentation for others Presentation skills are evaluated
People involved Target Auditory Training Center
External CertificationCertification is the way to confirm your knowledge in IT Being certified means that you possess certain basic knowledge skills and competence in working in or around various kinds of tools technologies or activities
People involved Certification Center
Professional Growth
(Promotion)
Performance Appraisal
English level test
IT Experience
Training Presentation
Knowledge Evaluation
External Certification
28
29
Benefits
Benefits
30
SoftServe University is a partner of the worldrsquos leading testing providers ndash Pearson VUE and Prometric Both providers deliver IT Certification exams globally for most leaders in the certification testing industry such as Microsoft Sun Microsystems Cisco Systems Oracle IBM CompTIA and others
SoftServe Certification Centre
delivers IT Certification exams formost leaders in the certification
testing industry
Certification Center
Whatrsquos in
On site professional certification
Free certification for SoftServe employees
The certification centre provides the following
Exam (test) ordering and delivering
A workplace for taking the exam
Proctoring the exam (test)
Examination score report
31
The objective of the Language School is to ensure our employees have all conditions for
comfortable work and communication so
An effective foreign language program for IT industry developed
Using best practices in conducting business correspondence preparing technical documentation taking a
technical interview communicating by phone
Training on presentations meetings negotiations using versatile technologies chat conference call
videoconference systems
Whatrsquos in
English German and Spanish
language courses
Free studies for SoftServe employees
Programs specially developed for IT
Business courses
Language School
32
Standard
Official employment
ldquoWhiterdquo salary and bonuses
24 calendar day of vacation
10 national holidays
Payable sickness leave
8 hours work day
And even more
Additional payable vacation in quantity of 3 working days for
next occasion marriage child birth death of relatives
Additional payable distance learning vacation
Unused vacation days are compensated
Flexible work hours and breaklunch time
Social Guarantees
33
SoftServe encourages a healthy way of life and is governed by the principle
ldquoA Sound Mind in a Sound Bodyrdquo
Whatrsquos in
2 fully equipped onsite gyms
Training equipment Ping pong Billiards (Pool American Russian) Locker rooms and showers
Training programs
Aerobics Shaping Step
And even more for you SoftServe Football Team Sport Championships Ping Pong Billiards Football etc
Free entrance for SoftServe employees and their friends
Working hours 8AM-22PM Monday-Saturday
For Development Centers Sport Subscriptions - you choose what sports to attend
Onsite Gyms
34
SoftServersquos employees may use free services of corporate doctors ndash a pediatrician and a general practitioner
Whatrsquos in
General practitioner
Pediatrician
Free service 247
Service available in all offices
Consultations
- via phone
- at office
- at home
Corporate doctors
35
You have a unique chance to take advantage of SoftServersquos discount program ndash a system of discounts offered only to the companyrsquos employees Best companies are among the programrsquos partners
To get a discount one needs to have a discount card issued to every employee during employment
Whatrsquos in
Program available in all offices
- Lviv- Rivne- Chernivtsi- Ivano-Frankivsk- Dnipropetrovsk- Sevastopol
The list of partners is constantly updated
More than 200 partners from different industries
- Restaurants- Night-Clubs- Pharmacies- Shops- Services- Insurance companies
Discount ranges 3-40
Discount Program
36
There is a kitchen on every floor of our companyrsquos offices to make our employeesrsquo life as comfortable as possible
Whatrsquos in
All kitchens are equipped with
Refrigerators Microwave ovens Coffee machines Electric kettles Plates and dishes TV sets Free tea and coffee
Kitchen
37
Company Day We love it
38
New Year Party
39
It is time to JOIN USThe difference is you Join Professionals
40
hrsoftserveinccom
Copyright copy 2010 SoftServe Inc
QuestionsQuestions
6
Management
7
TOP Management
Taras Kytsmey
SoftServe President
President
8
Executive Vice Presidents
Yura VasylykExecutive Vice President
Delivery
Taras VervegaPresident
SoftServe Europe
Yuriy StohniyExecutive Vice President
Administration
Yaroslav LyubinetsExecutive Vice President Software Engineering
Serhiy KharytonovExecutive Vice President
Consulting Services
Executive Vice Presidents
Juan Turruellas Executive Vice President Business Development
9
Vice Presidents
Andriy IvashkivVice President Solution Group A
Oleh Petrivskyy Vice President Solution Group В
Serhiy KornienkoVice President Solution Group С
Ihor PasemkoVice President Solution Group D
Adriyan PavlykevychVice President IT
Andriy PetrushkevychVice President Development
Centers
Andriy StytsyukVice President Finance
Renata ChuchmaiVice President Human Resources
Vice Presidents
10
Projects
11
hellipand success of our clients is OUR SUCCESS
We are proud of OUR SERVICEShellip
12
You may work with brand new technologies languages solutions at SoftServe
From Assembler C VBTo SOA ERP CRM
From TCPIP ODBC APITo REST WS Amazon WSGoogle Services Windows LiveWeb 20 SOASaaS PaaS HaaS
On Web Desktop Server
Mobiles Gadgets Hardware
We use different TECHNOLIGIEShellip
to create leading BUSSINESS PRODUCTS
Review Project descriptions
13
Consulting Organization
14
Project Management Office
PMO is the project management competence excellence center and home for project managers It is functionally responsible for project management personnel processes and tools as well as Software Development Life Cycles definitions
The main functions of PMO include Project Management competence development Project Managers training and certification Project Managers pool management Project Management processes definition and standardization SDLCrsquos definition standardization and tailoring Projects metrics collecting and quantitative projects status monitoring Project management tools standardization and usage unification Providing qualified PMs from the pool for transitionrotations and new leadsprospects
And even more for you Free PMI certification for employees Project Management Tools training Personal and Professional development training
15
Software Development Office
This structural unit was created as part of an integrating consulting center which takes care of all the companyrsquos developers regardless of what department they work in
The main functions of SDO include Assessing the current level of knowledge and skills within a certain competence with a view to promotion Assisting in promotion and acquisition of new professional skills and knowledge Providing technical consultations on issues related to work on current projects or a specific task Ensuring a possibility for developers to be involved in the launch of new and existing projects Providing materials (including video and audio) required for individual training and insight in the material already covered Supplying new and interesting information from the technology world Preparing and conducting workshops and training sessions to develop an insight into subjects related to software and advanced technologies Creating an informal environment for communication and sharing of experience gained through work in the IT industry
And even more for you Free professional certification for employees Software Development Tools training Personal and Professional development training Apprenticeship program vital for junior specialists who are only making their first steps in the professional activity
Java Competence Group
Java
СС++ Competence Group
CC++ LAMP(LinuxApacheMySQLPHP
PerlPythonRuby) FlexFlashRich UI
NET Competence Group
NET Delphi VFP ColdFusionProgress RDBMS (databases)
16
Quality Management Office
The main goal of QM Office (Quality Management Office) is organizing and conducting the software quality assurance developed at SoftServe QA Engineers are engaged in product development process at all project stages
The main functions of QMO include Developing special training system for QC Ensuring QC experience exchange within organization Providing access to all the recourses and experience in the quality assurance sphere acquired during the time SoftServe has been in the software industry Assessing the current level of knowledge and skills within a certain competence with a view to promotion Assisting in promotion and acquisition of new professional skills and knowledge
Opportunities for QAs Manual Testing Automation Testing Consulting Services
And even more for you Free professional certification for employees (ISTQB) QC Tools training Personal and Professional development training Apprenticeship program vital for junior specialists who are only making their first steps in the professional activity
17
Technical Publication Department
The purpose of Technical Publication Department (TPD) is to manage a software documentation intended for end users Technical writers produce quick tours and tutorials glossaries and process documentation and manuals and help systems that explain how to properly use the product
Technical Publications service package includes Technical Writing Technical Editing Localization Consulting
And even more for you Develop skills in writing clearly and concisely Improve your understanding of technical products and processes Understand all types of technical documentation produced for software products Become an expert in convening technical information to all types of audiences
18
BAO Mission
Business analysis is the set of tasks
knowledge and techniques required to identify
business needs and determine solutions to
business problems
Business analyst is the person who works as a
liaison between the business side of an
enterprise and the technical solution providers
in order to understand the structure policies
and operations of an organization and to
recommend solutions that enable the
organization to achieve its goals
The mission of BAO is to develop and maintain the standards for the practice of business analysis at
SoftServe in order to provide efficient and effective BA services for clients and development teams
Business Analysis Office
19
Engagement
The mission of Engagement team is to establish reliable engagement process for new clients and successful start-up of new projects within Development
The additional sub-missions are to support Sales Team during Pre-Sales Sales andor Project Development team during Construction on demand
IT World SoftServe
Engagement managers own the problem statement from the perspective of the customer and thus have the responsibilities to ensure that consulting team both structures the problem solving methodology
correctly and executes on the problem solving methodology
Project Life-Cycle Project Start-up
Engagement Manager functions Performing Gap Analysis between Client and SoftServe people process tools in order to make sure that no gaps will interfere with your successful outsourcing Developing and reviewing strategies and plans Reviewing status and monitoring the resolution of issues Mentoring individuals and assisting in hiring Consulting on industry practices Making sure the team integrates into Client project methodology and corporate culture
20
BAO MissionEvery two years desktop technologies change Every six month web technologies change Every three month something emerges throughout the industry RampD is in charge of evaluation and roll out of emerging technologies at SoftServe
Mainstream Application Services Assessment Improvements Design of scalability Performance Architecture User experience (UX) Usability Maintainability
Primary Enterprise Services Assessment Improvements Design of enterprise architecture SOA ESB BPMBPEL Legacy optimization Enterprise application integration (EAI) Intranet usability
Consulting Services within new projects Feasibility study Proof of concept UX design
And at last if you love to experiment then there is no better place than SoftServersquos RampD
Research amp Development
SoftServe software at MacWorldDesigned for Mac OS X 105 Leopard
Google Android Tech
21
Abilitontrade
22
Abilitontrade
Abiliton ndash a unique approach to software development based on effective team operations of highly qualified professionals use of a flexible development methodology and advanced technologies resulting in a quick and successful creation of applications
People means a team of professionals whose certified level of knowledge and
skill has been recognized by leaders of the global software industry A unique competence management system has been developed to ensure ongoing professional growth of SoftServersquos personnel This system not only sets professional requirements to every professional level and role in the company but also recommends training system training materials and steps needed to achieve higher levels for employees
Processes means a unique method applied to create products for our clients
This method is based on best practices in consulting services provision and software development which are carefully selected and aligned to attain the best value for the client
Tools means an advanced technological toolkit used to ensure high efficiency
of the companyrsquos operations Tools selected in line with Abiliton requirements include both adjusted coding and testing environments and project planning and management systems etc Performance of project teams is significantly increased through the use of the corporate artifact library which contains best code samples and software solutions
23
Abiliton Certificationtrade
24
Careers
25
Career Adviser Our Employees
expectations
satisfactions
EPM Career Adviser (CA) ndash who is that
26
Project Management professional growth Certifications SoftServe has created for Our PMs
= EPM PMO =EmployeePerformanceManagement
ProjectManagementOffice
Professional growth ndash Project Managers
PMI Certification
27
Professional Growth
Performance AppraisalDuring Performance Appraisal employee receives objective feedback on his current work and performance list of action items to cover gaps in communication managerial and general technical skills are being set to achieve high performance
People involved SBU Manager PM TechLead QC Lead Career Advisor
Knowledge EvaluationDuring Knowledge Evaluation gaps in technical background are discovered and ways for further studying are figured out
People involved Center of Excellence
English Level testEnglish Level test takes place in order to evaluate the right level of English of an employee
People involved Language School
IT ExperienceAppropriate experience in IT is required for promotion Required experience differs for each level and position
TrainingPresentationEmployee creates and presents trainingpresentation for others Presentation skills are evaluated
People involved Target Auditory Training Center
External CertificationCertification is the way to confirm your knowledge in IT Being certified means that you possess certain basic knowledge skills and competence in working in or around various kinds of tools technologies or activities
People involved Certification Center
Professional Growth
(Promotion)
Performance Appraisal
English level test
IT Experience
Training Presentation
Knowledge Evaluation
External Certification
28
29
Benefits
Benefits
30
SoftServe University is a partner of the worldrsquos leading testing providers ndash Pearson VUE and Prometric Both providers deliver IT Certification exams globally for most leaders in the certification testing industry such as Microsoft Sun Microsystems Cisco Systems Oracle IBM CompTIA and others
SoftServe Certification Centre
delivers IT Certification exams formost leaders in the certification
testing industry
Certification Center
Whatrsquos in
On site professional certification
Free certification for SoftServe employees
The certification centre provides the following
Exam (test) ordering and delivering
A workplace for taking the exam
Proctoring the exam (test)
Examination score report
31
The objective of the Language School is to ensure our employees have all conditions for
comfortable work and communication so
An effective foreign language program for IT industry developed
Using best practices in conducting business correspondence preparing technical documentation taking a
technical interview communicating by phone
Training on presentations meetings negotiations using versatile technologies chat conference call
videoconference systems
Whatrsquos in
English German and Spanish
language courses
Free studies for SoftServe employees
Programs specially developed for IT
Business courses
Language School
32
Standard
Official employment
ldquoWhiterdquo salary and bonuses
24 calendar day of vacation
10 national holidays
Payable sickness leave
8 hours work day
And even more
Additional payable vacation in quantity of 3 working days for
next occasion marriage child birth death of relatives
Additional payable distance learning vacation
Unused vacation days are compensated
Flexible work hours and breaklunch time
Social Guarantees
33
SoftServe encourages a healthy way of life and is governed by the principle
ldquoA Sound Mind in a Sound Bodyrdquo
Whatrsquos in
2 fully equipped onsite gyms
Training equipment Ping pong Billiards (Pool American Russian) Locker rooms and showers
Training programs
Aerobics Shaping Step
And even more for you SoftServe Football Team Sport Championships Ping Pong Billiards Football etc
Free entrance for SoftServe employees and their friends
Working hours 8AM-22PM Monday-Saturday
For Development Centers Sport Subscriptions - you choose what sports to attend
Onsite Gyms
34
SoftServersquos employees may use free services of corporate doctors ndash a pediatrician and a general practitioner
Whatrsquos in
General practitioner
Pediatrician
Free service 247
Service available in all offices
Consultations
- via phone
- at office
- at home
Corporate doctors
35
You have a unique chance to take advantage of SoftServersquos discount program ndash a system of discounts offered only to the companyrsquos employees Best companies are among the programrsquos partners
To get a discount one needs to have a discount card issued to every employee during employment
Whatrsquos in
Program available in all offices
- Lviv- Rivne- Chernivtsi- Ivano-Frankivsk- Dnipropetrovsk- Sevastopol
The list of partners is constantly updated
More than 200 partners from different industries
- Restaurants- Night-Clubs- Pharmacies- Shops- Services- Insurance companies
Discount ranges 3-40
Discount Program
36
There is a kitchen on every floor of our companyrsquos offices to make our employeesrsquo life as comfortable as possible
Whatrsquos in
All kitchens are equipped with
Refrigerators Microwave ovens Coffee machines Electric kettles Plates and dishes TV sets Free tea and coffee
Kitchen
37
Company Day We love it
38
New Year Party
39
It is time to JOIN USThe difference is you Join Professionals
40
hrsoftserveinccom
Copyright copy 2010 SoftServe Inc
QuestionsQuestions
7
TOP Management
Taras Kytsmey
SoftServe President
President
8
Executive Vice Presidents
Yura VasylykExecutive Vice President
Delivery
Taras VervegaPresident
SoftServe Europe
Yuriy StohniyExecutive Vice President
Administration
Yaroslav LyubinetsExecutive Vice President Software Engineering
Serhiy KharytonovExecutive Vice President
Consulting Services
Executive Vice Presidents
Juan Turruellas Executive Vice President Business Development
9
Vice Presidents
Andriy IvashkivVice President Solution Group A
Oleh Petrivskyy Vice President Solution Group В
Serhiy KornienkoVice President Solution Group С
Ihor PasemkoVice President Solution Group D
Adriyan PavlykevychVice President IT
Andriy PetrushkevychVice President Development
Centers
Andriy StytsyukVice President Finance
Renata ChuchmaiVice President Human Resources
Vice Presidents
10
Projects
11
hellipand success of our clients is OUR SUCCESS
We are proud of OUR SERVICEShellip
12
You may work with brand new technologies languages solutions at SoftServe
From Assembler C VBTo SOA ERP CRM
From TCPIP ODBC APITo REST WS Amazon WSGoogle Services Windows LiveWeb 20 SOASaaS PaaS HaaS
On Web Desktop Server
Mobiles Gadgets Hardware
We use different TECHNOLIGIEShellip
to create leading BUSSINESS PRODUCTS
Review Project descriptions
13
Consulting Organization
14
Project Management Office
PMO is the project management competence excellence center and home for project managers It is functionally responsible for project management personnel processes and tools as well as Software Development Life Cycles definitions
The main functions of PMO include Project Management competence development Project Managers training and certification Project Managers pool management Project Management processes definition and standardization SDLCrsquos definition standardization and tailoring Projects metrics collecting and quantitative projects status monitoring Project management tools standardization and usage unification Providing qualified PMs from the pool for transitionrotations and new leadsprospects
And even more for you Free PMI certification for employees Project Management Tools training Personal and Professional development training
15
Software Development Office
This structural unit was created as part of an integrating consulting center which takes care of all the companyrsquos developers regardless of what department they work in
The main functions of SDO include Assessing the current level of knowledge and skills within a certain competence with a view to promotion Assisting in promotion and acquisition of new professional skills and knowledge Providing technical consultations on issues related to work on current projects or a specific task Ensuring a possibility for developers to be involved in the launch of new and existing projects Providing materials (including video and audio) required for individual training and insight in the material already covered Supplying new and interesting information from the technology world Preparing and conducting workshops and training sessions to develop an insight into subjects related to software and advanced technologies Creating an informal environment for communication and sharing of experience gained through work in the IT industry
And even more for you Free professional certification for employees Software Development Tools training Personal and Professional development training Apprenticeship program vital for junior specialists who are only making their first steps in the professional activity
Java Competence Group
Java
СС++ Competence Group
CC++ LAMP(LinuxApacheMySQLPHP
PerlPythonRuby) FlexFlashRich UI
NET Competence Group
NET Delphi VFP ColdFusionProgress RDBMS (databases)
16
Quality Management Office
The main goal of QM Office (Quality Management Office) is organizing and conducting the software quality assurance developed at SoftServe QA Engineers are engaged in product development process at all project stages
The main functions of QMO include Developing special training system for QC Ensuring QC experience exchange within organization Providing access to all the recourses and experience in the quality assurance sphere acquired during the time SoftServe has been in the software industry Assessing the current level of knowledge and skills within a certain competence with a view to promotion Assisting in promotion and acquisition of new professional skills and knowledge
Opportunities for QAs Manual Testing Automation Testing Consulting Services
And even more for you Free professional certification for employees (ISTQB) QC Tools training Personal and Professional development training Apprenticeship program vital for junior specialists who are only making their first steps in the professional activity
17
Technical Publication Department
The purpose of Technical Publication Department (TPD) is to manage a software documentation intended for end users Technical writers produce quick tours and tutorials glossaries and process documentation and manuals and help systems that explain how to properly use the product
Technical Publications service package includes Technical Writing Technical Editing Localization Consulting
And even more for you Develop skills in writing clearly and concisely Improve your understanding of technical products and processes Understand all types of technical documentation produced for software products Become an expert in convening technical information to all types of audiences
18
BAO Mission
Business analysis is the set of tasks
knowledge and techniques required to identify
business needs and determine solutions to
business problems
Business analyst is the person who works as a
liaison between the business side of an
enterprise and the technical solution providers
in order to understand the structure policies
and operations of an organization and to
recommend solutions that enable the
organization to achieve its goals
The mission of BAO is to develop and maintain the standards for the practice of business analysis at
SoftServe in order to provide efficient and effective BA services for clients and development teams
Business Analysis Office
19
Engagement
The mission of Engagement team is to establish reliable engagement process for new clients and successful start-up of new projects within Development
The additional sub-missions are to support Sales Team during Pre-Sales Sales andor Project Development team during Construction on demand
IT World SoftServe
Engagement managers own the problem statement from the perspective of the customer and thus have the responsibilities to ensure that consulting team both structures the problem solving methodology
correctly and executes on the problem solving methodology
Project Life-Cycle Project Start-up
Engagement Manager functions Performing Gap Analysis between Client and SoftServe people process tools in order to make sure that no gaps will interfere with your successful outsourcing Developing and reviewing strategies and plans Reviewing status and monitoring the resolution of issues Mentoring individuals and assisting in hiring Consulting on industry practices Making sure the team integrates into Client project methodology and corporate culture
20
BAO MissionEvery two years desktop technologies change Every six month web technologies change Every three month something emerges throughout the industry RampD is in charge of evaluation and roll out of emerging technologies at SoftServe
Mainstream Application Services Assessment Improvements Design of scalability Performance Architecture User experience (UX) Usability Maintainability
Primary Enterprise Services Assessment Improvements Design of enterprise architecture SOA ESB BPMBPEL Legacy optimization Enterprise application integration (EAI) Intranet usability
Consulting Services within new projects Feasibility study Proof of concept UX design
And at last if you love to experiment then there is no better place than SoftServersquos RampD
Research amp Development
SoftServe software at MacWorldDesigned for Mac OS X 105 Leopard
Google Android Tech
21
Abilitontrade
22
Abilitontrade
Abiliton ndash a unique approach to software development based on effective team operations of highly qualified professionals use of a flexible development methodology and advanced technologies resulting in a quick and successful creation of applications
People means a team of professionals whose certified level of knowledge and
skill has been recognized by leaders of the global software industry A unique competence management system has been developed to ensure ongoing professional growth of SoftServersquos personnel This system not only sets professional requirements to every professional level and role in the company but also recommends training system training materials and steps needed to achieve higher levels for employees
Processes means a unique method applied to create products for our clients
This method is based on best practices in consulting services provision and software development which are carefully selected and aligned to attain the best value for the client
Tools means an advanced technological toolkit used to ensure high efficiency
of the companyrsquos operations Tools selected in line with Abiliton requirements include both adjusted coding and testing environments and project planning and management systems etc Performance of project teams is significantly increased through the use of the corporate artifact library which contains best code samples and software solutions
23
Abiliton Certificationtrade
24
Careers
25
Career Adviser Our Employees
expectations
satisfactions
EPM Career Adviser (CA) ndash who is that
26
Project Management professional growth Certifications SoftServe has created for Our PMs
= EPM PMO =EmployeePerformanceManagement
ProjectManagementOffice
Professional growth ndash Project Managers
PMI Certification
27
Professional Growth
Performance AppraisalDuring Performance Appraisal employee receives objective feedback on his current work and performance list of action items to cover gaps in communication managerial and general technical skills are being set to achieve high performance
People involved SBU Manager PM TechLead QC Lead Career Advisor
Knowledge EvaluationDuring Knowledge Evaluation gaps in technical background are discovered and ways for further studying are figured out
People involved Center of Excellence
English Level testEnglish Level test takes place in order to evaluate the right level of English of an employee
People involved Language School
IT ExperienceAppropriate experience in IT is required for promotion Required experience differs for each level and position
TrainingPresentationEmployee creates and presents trainingpresentation for others Presentation skills are evaluated
People involved Target Auditory Training Center
External CertificationCertification is the way to confirm your knowledge in IT Being certified means that you possess certain basic knowledge skills and competence in working in or around various kinds of tools technologies or activities
People involved Certification Center
Professional Growth
(Promotion)
Performance Appraisal
English level test
IT Experience
Training Presentation
Knowledge Evaluation
External Certification
28
29
Benefits
Benefits
30
SoftServe University is a partner of the worldrsquos leading testing providers ndash Pearson VUE and Prometric Both providers deliver IT Certification exams globally for most leaders in the certification testing industry such as Microsoft Sun Microsystems Cisco Systems Oracle IBM CompTIA and others
SoftServe Certification Centre
delivers IT Certification exams formost leaders in the certification
testing industry
Certification Center
Whatrsquos in
On site professional certification
Free certification for SoftServe employees
The certification centre provides the following
Exam (test) ordering and delivering
A workplace for taking the exam
Proctoring the exam (test)
Examination score report
31
The objective of the Language School is to ensure our employees have all conditions for
comfortable work and communication so
An effective foreign language program for IT industry developed
Using best practices in conducting business correspondence preparing technical documentation taking a
technical interview communicating by phone
Training on presentations meetings negotiations using versatile technologies chat conference call
videoconference systems
Whatrsquos in
English German and Spanish
language courses
Free studies for SoftServe employees
Programs specially developed for IT
Business courses
Language School
32
Standard
Official employment
ldquoWhiterdquo salary and bonuses
24 calendar day of vacation
10 national holidays
Payable sickness leave
8 hours work day
And even more
Additional payable vacation in quantity of 3 working days for
next occasion marriage child birth death of relatives
Additional payable distance learning vacation
Unused vacation days are compensated
Flexible work hours and breaklunch time
Social Guarantees
33
SoftServe encourages a healthy way of life and is governed by the principle
ldquoA Sound Mind in a Sound Bodyrdquo
Whatrsquos in
2 fully equipped onsite gyms
Training equipment Ping pong Billiards (Pool American Russian) Locker rooms and showers
Training programs
Aerobics Shaping Step
And even more for you SoftServe Football Team Sport Championships Ping Pong Billiards Football etc
Free entrance for SoftServe employees and their friends
Working hours 8AM-22PM Monday-Saturday
For Development Centers Sport Subscriptions - you choose what sports to attend
Onsite Gyms
34
SoftServersquos employees may use free services of corporate doctors ndash a pediatrician and a general practitioner
Whatrsquos in
General practitioner
Pediatrician
Free service 247
Service available in all offices
Consultations
- via phone
- at office
- at home
Corporate doctors
35
You have a unique chance to take advantage of SoftServersquos discount program ndash a system of discounts offered only to the companyrsquos employees Best companies are among the programrsquos partners
To get a discount one needs to have a discount card issued to every employee during employment
Whatrsquos in
Program available in all offices
- Lviv- Rivne- Chernivtsi- Ivano-Frankivsk- Dnipropetrovsk- Sevastopol
The list of partners is constantly updated
More than 200 partners from different industries
- Restaurants- Night-Clubs- Pharmacies- Shops- Services- Insurance companies
Discount ranges 3-40
Discount Program
36
There is a kitchen on every floor of our companyrsquos offices to make our employeesrsquo life as comfortable as possible
Whatrsquos in
All kitchens are equipped with
Refrigerators Microwave ovens Coffee machines Electric kettles Plates and dishes TV sets Free tea and coffee
Kitchen
37
Company Day We love it
38
New Year Party
39
It is time to JOIN USThe difference is you Join Professionals
40
hrsoftserveinccom
Copyright copy 2010 SoftServe Inc
QuestionsQuestions
8
Executive Vice Presidents
Yura VasylykExecutive Vice President
Delivery
Taras VervegaPresident
SoftServe Europe
Yuriy StohniyExecutive Vice President
Administration
Yaroslav LyubinetsExecutive Vice President Software Engineering
Serhiy KharytonovExecutive Vice President
Consulting Services
Executive Vice Presidents
Juan Turruellas Executive Vice President Business Development
9
Vice Presidents
Andriy IvashkivVice President Solution Group A
Oleh Petrivskyy Vice President Solution Group В
Serhiy KornienkoVice President Solution Group С
Ihor PasemkoVice President Solution Group D
Adriyan PavlykevychVice President IT
Andriy PetrushkevychVice President Development
Centers
Andriy StytsyukVice President Finance
Renata ChuchmaiVice President Human Resources
Vice Presidents
10
Projects
11
hellipand success of our clients is OUR SUCCESS
We are proud of OUR SERVICEShellip
12
You may work with brand new technologies languages solutions at SoftServe
From Assembler C VBTo SOA ERP CRM
From TCPIP ODBC APITo REST WS Amazon WSGoogle Services Windows LiveWeb 20 SOASaaS PaaS HaaS
On Web Desktop Server
Mobiles Gadgets Hardware
We use different TECHNOLIGIEShellip
to create leading BUSSINESS PRODUCTS
Review Project descriptions
13
Consulting Organization
14
Project Management Office
PMO is the project management competence excellence center and home for project managers It is functionally responsible for project management personnel processes and tools as well as Software Development Life Cycles definitions
The main functions of PMO include Project Management competence development Project Managers training and certification Project Managers pool management Project Management processes definition and standardization SDLCrsquos definition standardization and tailoring Projects metrics collecting and quantitative projects status monitoring Project management tools standardization and usage unification Providing qualified PMs from the pool for transitionrotations and new leadsprospects
And even more for you Free PMI certification for employees Project Management Tools training Personal and Professional development training
15
Software Development Office
This structural unit was created as part of an integrating consulting center which takes care of all the companyrsquos developers regardless of what department they work in
The main functions of SDO include Assessing the current level of knowledge and skills within a certain competence with a view to promotion Assisting in promotion and acquisition of new professional skills and knowledge Providing technical consultations on issues related to work on current projects or a specific task Ensuring a possibility for developers to be involved in the launch of new and existing projects Providing materials (including video and audio) required for individual training and insight in the material already covered Supplying new and interesting information from the technology world Preparing and conducting workshops and training sessions to develop an insight into subjects related to software and advanced technologies Creating an informal environment for communication and sharing of experience gained through work in the IT industry
And even more for you Free professional certification for employees Software Development Tools training Personal and Professional development training Apprenticeship program vital for junior specialists who are only making their first steps in the professional activity
Java Competence Group
Java
СС++ Competence Group
CC++ LAMP(LinuxApacheMySQLPHP
PerlPythonRuby) FlexFlashRich UI
NET Competence Group
NET Delphi VFP ColdFusionProgress RDBMS (databases)
16
Quality Management Office
The main goal of QM Office (Quality Management Office) is organizing and conducting the software quality assurance developed at SoftServe QA Engineers are engaged in product development process at all project stages
The main functions of QMO include Developing special training system for QC Ensuring QC experience exchange within organization Providing access to all the recourses and experience in the quality assurance sphere acquired during the time SoftServe has been in the software industry Assessing the current level of knowledge and skills within a certain competence with a view to promotion Assisting in promotion and acquisition of new professional skills and knowledge
Opportunities for QAs Manual Testing Automation Testing Consulting Services
And even more for you Free professional certification for employees (ISTQB) QC Tools training Personal and Professional development training Apprenticeship program vital for junior specialists who are only making their first steps in the professional activity
17
Technical Publication Department
The purpose of Technical Publication Department (TPD) is to manage a software documentation intended for end users Technical writers produce quick tours and tutorials glossaries and process documentation and manuals and help systems that explain how to properly use the product
Technical Publications service package includes Technical Writing Technical Editing Localization Consulting
And even more for you Develop skills in writing clearly and concisely Improve your understanding of technical products and processes Understand all types of technical documentation produced for software products Become an expert in convening technical information to all types of audiences
18
BAO Mission
Business analysis is the set of tasks
knowledge and techniques required to identify
business needs and determine solutions to
business problems
Business analyst is the person who works as a
liaison between the business side of an
enterprise and the technical solution providers
in order to understand the structure policies
and operations of an organization and to
recommend solutions that enable the
organization to achieve its goals
The mission of BAO is to develop and maintain the standards for the practice of business analysis at
SoftServe in order to provide efficient and effective BA services for clients and development teams
Business Analysis Office
19
Engagement
The mission of Engagement team is to establish reliable engagement process for new clients and successful start-up of new projects within Development
The additional sub-missions are to support Sales Team during Pre-Sales Sales andor Project Development team during Construction on demand
IT World SoftServe
Engagement managers own the problem statement from the perspective of the customer and thus have the responsibilities to ensure that consulting team both structures the problem solving methodology
correctly and executes on the problem solving methodology
Project Life-Cycle Project Start-up
Engagement Manager functions Performing Gap Analysis between Client and SoftServe people process tools in order to make sure that no gaps will interfere with your successful outsourcing Developing and reviewing strategies and plans Reviewing status and monitoring the resolution of issues Mentoring individuals and assisting in hiring Consulting on industry practices Making sure the team integrates into Client project methodology and corporate culture
20
BAO MissionEvery two years desktop technologies change Every six month web technologies change Every three month something emerges throughout the industry RampD is in charge of evaluation and roll out of emerging technologies at SoftServe
Mainstream Application Services Assessment Improvements Design of scalability Performance Architecture User experience (UX) Usability Maintainability
Primary Enterprise Services Assessment Improvements Design of enterprise architecture SOA ESB BPMBPEL Legacy optimization Enterprise application integration (EAI) Intranet usability
Consulting Services within new projects Feasibility study Proof of concept UX design
And at last if you love to experiment then there is no better place than SoftServersquos RampD
Research amp Development
SoftServe software at MacWorldDesigned for Mac OS X 105 Leopard
Google Android Tech
21
Abilitontrade
22
Abilitontrade
Abiliton ndash a unique approach to software development based on effective team operations of highly qualified professionals use of a flexible development methodology and advanced technologies resulting in a quick and successful creation of applications
People means a team of professionals whose certified level of knowledge and
skill has been recognized by leaders of the global software industry A unique competence management system has been developed to ensure ongoing professional growth of SoftServersquos personnel This system not only sets professional requirements to every professional level and role in the company but also recommends training system training materials and steps needed to achieve higher levels for employees
Processes means a unique method applied to create products for our clients
This method is based on best practices in consulting services provision and software development which are carefully selected and aligned to attain the best value for the client
Tools means an advanced technological toolkit used to ensure high efficiency
of the companyrsquos operations Tools selected in line with Abiliton requirements include both adjusted coding and testing environments and project planning and management systems etc Performance of project teams is significantly increased through the use of the corporate artifact library which contains best code samples and software solutions
23
Abiliton Certificationtrade
24
Careers
25
Career Adviser Our Employees
expectations
satisfactions
EPM Career Adviser (CA) ndash who is that
26
Project Management professional growth Certifications SoftServe has created for Our PMs
= EPM PMO =EmployeePerformanceManagement
ProjectManagementOffice
Professional growth ndash Project Managers
PMI Certification
27
Professional Growth
Performance AppraisalDuring Performance Appraisal employee receives objective feedback on his current work and performance list of action items to cover gaps in communication managerial and general technical skills are being set to achieve high performance
People involved SBU Manager PM TechLead QC Lead Career Advisor
Knowledge EvaluationDuring Knowledge Evaluation gaps in technical background are discovered and ways for further studying are figured out
People involved Center of Excellence
English Level testEnglish Level test takes place in order to evaluate the right level of English of an employee
People involved Language School
IT ExperienceAppropriate experience in IT is required for promotion Required experience differs for each level and position
TrainingPresentationEmployee creates and presents trainingpresentation for others Presentation skills are evaluated
People involved Target Auditory Training Center
External CertificationCertification is the way to confirm your knowledge in IT Being certified means that you possess certain basic knowledge skills and competence in working in or around various kinds of tools technologies or activities
People involved Certification Center
Professional Growth
(Promotion)
Performance Appraisal
English level test
IT Experience
Training Presentation
Knowledge Evaluation
External Certification
28
29
Benefits
Benefits
30
SoftServe University is a partner of the worldrsquos leading testing providers ndash Pearson VUE and Prometric Both providers deliver IT Certification exams globally for most leaders in the certification testing industry such as Microsoft Sun Microsystems Cisco Systems Oracle IBM CompTIA and others
SoftServe Certification Centre
delivers IT Certification exams formost leaders in the certification
testing industry
Certification Center
Whatrsquos in
On site professional certification
Free certification for SoftServe employees
The certification centre provides the following
Exam (test) ordering and delivering
A workplace for taking the exam
Proctoring the exam (test)
Examination score report
31
The objective of the Language School is to ensure our employees have all conditions for
comfortable work and communication so
An effective foreign language program for IT industry developed
Using best practices in conducting business correspondence preparing technical documentation taking a
technical interview communicating by phone
Training on presentations meetings negotiations using versatile technologies chat conference call
videoconference systems
Whatrsquos in
English German and Spanish
language courses
Free studies for SoftServe employees
Programs specially developed for IT
Business courses
Language School
32
Standard
Official employment
ldquoWhiterdquo salary and bonuses
24 calendar day of vacation
10 national holidays
Payable sickness leave
8 hours work day
And even more
Additional payable vacation in quantity of 3 working days for
next occasion marriage child birth death of relatives
Additional payable distance learning vacation
Unused vacation days are compensated
Flexible work hours and breaklunch time
Social Guarantees
33
SoftServe encourages a healthy way of life and is governed by the principle
ldquoA Sound Mind in a Sound Bodyrdquo
Whatrsquos in
2 fully equipped onsite gyms
Training equipment Ping pong Billiards (Pool American Russian) Locker rooms and showers
Training programs
Aerobics Shaping Step
And even more for you SoftServe Football Team Sport Championships Ping Pong Billiards Football etc
Free entrance for SoftServe employees and their friends
Working hours 8AM-22PM Monday-Saturday
For Development Centers Sport Subscriptions - you choose what sports to attend
Onsite Gyms
34
SoftServersquos employees may use free services of corporate doctors ndash a pediatrician and a general practitioner
Whatrsquos in
General practitioner
Pediatrician
Free service 247
Service available in all offices
Consultations
- via phone
- at office
- at home
Corporate doctors
35
You have a unique chance to take advantage of SoftServersquos discount program ndash a system of discounts offered only to the companyrsquos employees Best companies are among the programrsquos partners
To get a discount one needs to have a discount card issued to every employee during employment
Whatrsquos in
Program available in all offices
- Lviv- Rivne- Chernivtsi- Ivano-Frankivsk- Dnipropetrovsk- Sevastopol
The list of partners is constantly updated
More than 200 partners from different industries
- Restaurants- Night-Clubs- Pharmacies- Shops- Services- Insurance companies
Discount ranges 3-40
Discount Program
36
There is a kitchen on every floor of our companyrsquos offices to make our employeesrsquo life as comfortable as possible
Whatrsquos in
All kitchens are equipped with
Refrigerators Microwave ovens Coffee machines Electric kettles Plates and dishes TV sets Free tea and coffee
Kitchen
37
Company Day We love it
38
New Year Party
39
It is time to JOIN USThe difference is you Join Professionals
40
hrsoftserveinccom
Copyright copy 2010 SoftServe Inc
QuestionsQuestions
9
Vice Presidents
Andriy IvashkivVice President Solution Group A
Oleh Petrivskyy Vice President Solution Group В
Serhiy KornienkoVice President Solution Group С
Ihor PasemkoVice President Solution Group D
Adriyan PavlykevychVice President IT
Andriy PetrushkevychVice President Development
Centers
Andriy StytsyukVice President Finance
Renata ChuchmaiVice President Human Resources
Vice Presidents
10
Projects
11
hellipand success of our clients is OUR SUCCESS
We are proud of OUR SERVICEShellip
12
You may work with brand new technologies languages solutions at SoftServe
From Assembler C VBTo SOA ERP CRM
From TCPIP ODBC APITo REST WS Amazon WSGoogle Services Windows LiveWeb 20 SOASaaS PaaS HaaS
On Web Desktop Server
Mobiles Gadgets Hardware
We use different TECHNOLIGIEShellip
to create leading BUSSINESS PRODUCTS
Review Project descriptions
13
Consulting Organization
14
Project Management Office
PMO is the project management competence excellence center and home for project managers It is functionally responsible for project management personnel processes and tools as well as Software Development Life Cycles definitions
The main functions of PMO include Project Management competence development Project Managers training and certification Project Managers pool management Project Management processes definition and standardization SDLCrsquos definition standardization and tailoring Projects metrics collecting and quantitative projects status monitoring Project management tools standardization and usage unification Providing qualified PMs from the pool for transitionrotations and new leadsprospects
And even more for you Free PMI certification for employees Project Management Tools training Personal and Professional development training
15
Software Development Office
This structural unit was created as part of an integrating consulting center which takes care of all the companyrsquos developers regardless of what department they work in
The main functions of SDO include Assessing the current level of knowledge and skills within a certain competence with a view to promotion Assisting in promotion and acquisition of new professional skills and knowledge Providing technical consultations on issues related to work on current projects or a specific task Ensuring a possibility for developers to be involved in the launch of new and existing projects Providing materials (including video and audio) required for individual training and insight in the material already covered Supplying new and interesting information from the technology world Preparing and conducting workshops and training sessions to develop an insight into subjects related to software and advanced technologies Creating an informal environment for communication and sharing of experience gained through work in the IT industry
And even more for you Free professional certification for employees Software Development Tools training Personal and Professional development training Apprenticeship program vital for junior specialists who are only making their first steps in the professional activity
Java Competence Group
Java
СС++ Competence Group
CC++ LAMP(LinuxApacheMySQLPHP
PerlPythonRuby) FlexFlashRich UI
NET Competence Group
NET Delphi VFP ColdFusionProgress RDBMS (databases)
16
Quality Management Office
The main goal of QM Office (Quality Management Office) is organizing and conducting the software quality assurance developed at SoftServe QA Engineers are engaged in product development process at all project stages
The main functions of QMO include Developing special training system for QC Ensuring QC experience exchange within organization Providing access to all the recourses and experience in the quality assurance sphere acquired during the time SoftServe has been in the software industry Assessing the current level of knowledge and skills within a certain competence with a view to promotion Assisting in promotion and acquisition of new professional skills and knowledge
Opportunities for QAs Manual Testing Automation Testing Consulting Services
And even more for you Free professional certification for employees (ISTQB) QC Tools training Personal and Professional development training Apprenticeship program vital for junior specialists who are only making their first steps in the professional activity
17
Technical Publication Department
The purpose of Technical Publication Department (TPD) is to manage a software documentation intended for end users Technical writers produce quick tours and tutorials glossaries and process documentation and manuals and help systems that explain how to properly use the product
Technical Publications service package includes Technical Writing Technical Editing Localization Consulting
And even more for you Develop skills in writing clearly and concisely Improve your understanding of technical products and processes Understand all types of technical documentation produced for software products Become an expert in convening technical information to all types of audiences
18
BAO Mission
Business analysis is the set of tasks
knowledge and techniques required to identify
business needs and determine solutions to
business problems
Business analyst is the person who works as a
liaison between the business side of an
enterprise and the technical solution providers
in order to understand the structure policies
and operations of an organization and to
recommend solutions that enable the
organization to achieve its goals
The mission of BAO is to develop and maintain the standards for the practice of business analysis at
SoftServe in order to provide efficient and effective BA services for clients and development teams
Business Analysis Office
19
Engagement
The mission of Engagement team is to establish reliable engagement process for new clients and successful start-up of new projects within Development
The additional sub-missions are to support Sales Team during Pre-Sales Sales andor Project Development team during Construction on demand
IT World SoftServe
Engagement managers own the problem statement from the perspective of the customer and thus have the responsibilities to ensure that consulting team both structures the problem solving methodology
correctly and executes on the problem solving methodology
Project Life-Cycle Project Start-up
Engagement Manager functions Performing Gap Analysis between Client and SoftServe people process tools in order to make sure that no gaps will interfere with your successful outsourcing Developing and reviewing strategies and plans Reviewing status and monitoring the resolution of issues Mentoring individuals and assisting in hiring Consulting on industry practices Making sure the team integrates into Client project methodology and corporate culture
20
BAO MissionEvery two years desktop technologies change Every six month web technologies change Every three month something emerges throughout the industry RampD is in charge of evaluation and roll out of emerging technologies at SoftServe
Mainstream Application Services Assessment Improvements Design of scalability Performance Architecture User experience (UX) Usability Maintainability
Primary Enterprise Services Assessment Improvements Design of enterprise architecture SOA ESB BPMBPEL Legacy optimization Enterprise application integration (EAI) Intranet usability
Consulting Services within new projects Feasibility study Proof of concept UX design
And at last if you love to experiment then there is no better place than SoftServersquos RampD
Research amp Development
SoftServe software at MacWorldDesigned for Mac OS X 105 Leopard
Google Android Tech
21
Abilitontrade
22
Abilitontrade
Abiliton ndash a unique approach to software development based on effective team operations of highly qualified professionals use of a flexible development methodology and advanced technologies resulting in a quick and successful creation of applications
People means a team of professionals whose certified level of knowledge and
skill has been recognized by leaders of the global software industry A unique competence management system has been developed to ensure ongoing professional growth of SoftServersquos personnel This system not only sets professional requirements to every professional level and role in the company but also recommends training system training materials and steps needed to achieve higher levels for employees
Processes means a unique method applied to create products for our clients
This method is based on best practices in consulting services provision and software development which are carefully selected and aligned to attain the best value for the client
Tools means an advanced technological toolkit used to ensure high efficiency
of the companyrsquos operations Tools selected in line with Abiliton requirements include both adjusted coding and testing environments and project planning and management systems etc Performance of project teams is significantly increased through the use of the corporate artifact library which contains best code samples and software solutions
23
Abiliton Certificationtrade
24
Careers
25
Career Adviser Our Employees
expectations
satisfactions
EPM Career Adviser (CA) ndash who is that
26
Project Management professional growth Certifications SoftServe has created for Our PMs
= EPM PMO =EmployeePerformanceManagement
ProjectManagementOffice
Professional growth ndash Project Managers
PMI Certification
27
Professional Growth
Performance AppraisalDuring Performance Appraisal employee receives objective feedback on his current work and performance list of action items to cover gaps in communication managerial and general technical skills are being set to achieve high performance
People involved SBU Manager PM TechLead QC Lead Career Advisor
Knowledge EvaluationDuring Knowledge Evaluation gaps in technical background are discovered and ways for further studying are figured out
People involved Center of Excellence
English Level testEnglish Level test takes place in order to evaluate the right level of English of an employee
People involved Language School
IT ExperienceAppropriate experience in IT is required for promotion Required experience differs for each level and position
TrainingPresentationEmployee creates and presents trainingpresentation for others Presentation skills are evaluated
People involved Target Auditory Training Center
External CertificationCertification is the way to confirm your knowledge in IT Being certified means that you possess certain basic knowledge skills and competence in working in or around various kinds of tools technologies or activities
People involved Certification Center
Professional Growth
(Promotion)
Performance Appraisal
English level test
IT Experience
Training Presentation
Knowledge Evaluation
External Certification
28
29
Benefits
Benefits
30
SoftServe University is a partner of the worldrsquos leading testing providers ndash Pearson VUE and Prometric Both providers deliver IT Certification exams globally for most leaders in the certification testing industry such as Microsoft Sun Microsystems Cisco Systems Oracle IBM CompTIA and others
SoftServe Certification Centre
delivers IT Certification exams formost leaders in the certification
testing industry
Certification Center
Whatrsquos in
On site professional certification
Free certification for SoftServe employees
The certification centre provides the following
Exam (test) ordering and delivering
A workplace for taking the exam
Proctoring the exam (test)
Examination score report
31
The objective of the Language School is to ensure our employees have all conditions for
comfortable work and communication so
An effective foreign language program for IT industry developed
Using best practices in conducting business correspondence preparing technical documentation taking a
technical interview communicating by phone
Training on presentations meetings negotiations using versatile technologies chat conference call
videoconference systems
Whatrsquos in
English German and Spanish
language courses
Free studies for SoftServe employees
Programs specially developed for IT
Business courses
Language School
32
Standard
Official employment
ldquoWhiterdquo salary and bonuses
24 calendar day of vacation
10 national holidays
Payable sickness leave
8 hours work day
And even more
Additional payable vacation in quantity of 3 working days for
next occasion marriage child birth death of relatives
Additional payable distance learning vacation
Unused vacation days are compensated
Flexible work hours and breaklunch time
Social Guarantees
33
SoftServe encourages a healthy way of life and is governed by the principle
ldquoA Sound Mind in a Sound Bodyrdquo
Whatrsquos in
2 fully equipped onsite gyms
Training equipment Ping pong Billiards (Pool American Russian) Locker rooms and showers
Training programs
Aerobics Shaping Step
And even more for you SoftServe Football Team Sport Championships Ping Pong Billiards Football etc
Free entrance for SoftServe employees and their friends
Working hours 8AM-22PM Monday-Saturday
For Development Centers Sport Subscriptions - you choose what sports to attend
Onsite Gyms
34
SoftServersquos employees may use free services of corporate doctors ndash a pediatrician and a general practitioner
Whatrsquos in
General practitioner
Pediatrician
Free service 247
Service available in all offices
Consultations
- via phone
- at office
- at home
Corporate doctors
35
You have a unique chance to take advantage of SoftServersquos discount program ndash a system of discounts offered only to the companyrsquos employees Best companies are among the programrsquos partners
To get a discount one needs to have a discount card issued to every employee during employment
Whatrsquos in
Program available in all offices
- Lviv- Rivne- Chernivtsi- Ivano-Frankivsk- Dnipropetrovsk- Sevastopol
The list of partners is constantly updated
More than 200 partners from different industries
- Restaurants- Night-Clubs- Pharmacies- Shops- Services- Insurance companies
Discount ranges 3-40
Discount Program
36
There is a kitchen on every floor of our companyrsquos offices to make our employeesrsquo life as comfortable as possible
Whatrsquos in
All kitchens are equipped with
Refrigerators Microwave ovens Coffee machines Electric kettles Plates and dishes TV sets Free tea and coffee
Kitchen
37
Company Day We love it
38
New Year Party
39
It is time to JOIN USThe difference is you Join Professionals
40
hrsoftserveinccom
Copyright copy 2010 SoftServe Inc
QuestionsQuestions
10
Projects
11
hellipand success of our clients is OUR SUCCESS
We are proud of OUR SERVICEShellip
12
You may work with brand new technologies languages solutions at SoftServe
From Assembler C VBTo SOA ERP CRM
From TCPIP ODBC APITo REST WS Amazon WSGoogle Services Windows LiveWeb 20 SOASaaS PaaS HaaS
On Web Desktop Server
Mobiles Gadgets Hardware
We use different TECHNOLIGIEShellip
to create leading BUSSINESS PRODUCTS
Review Project descriptions
13
Consulting Organization
14
Project Management Office
PMO is the project management competence excellence center and home for project managers It is functionally responsible for project management personnel processes and tools as well as Software Development Life Cycles definitions
The main functions of PMO include Project Management competence development Project Managers training and certification Project Managers pool management Project Management processes definition and standardization SDLCrsquos definition standardization and tailoring Projects metrics collecting and quantitative projects status monitoring Project management tools standardization and usage unification Providing qualified PMs from the pool for transitionrotations and new leadsprospects
And even more for you Free PMI certification for employees Project Management Tools training Personal and Professional development training
15
Software Development Office
This structural unit was created as part of an integrating consulting center which takes care of all the companyrsquos developers regardless of what department they work in
The main functions of SDO include Assessing the current level of knowledge and skills within a certain competence with a view to promotion Assisting in promotion and acquisition of new professional skills and knowledge Providing technical consultations on issues related to work on current projects or a specific task Ensuring a possibility for developers to be involved in the launch of new and existing projects Providing materials (including video and audio) required for individual training and insight in the material already covered Supplying new and interesting information from the technology world Preparing and conducting workshops and training sessions to develop an insight into subjects related to software and advanced technologies Creating an informal environment for communication and sharing of experience gained through work in the IT industry
And even more for you Free professional certification for employees Software Development Tools training Personal and Professional development training Apprenticeship program vital for junior specialists who are only making their first steps in the professional activity
Java Competence Group
Java
СС++ Competence Group
CC++ LAMP(LinuxApacheMySQLPHP
PerlPythonRuby) FlexFlashRich UI
NET Competence Group
NET Delphi VFP ColdFusionProgress RDBMS (databases)
16
Quality Management Office
The main goal of QM Office (Quality Management Office) is organizing and conducting the software quality assurance developed at SoftServe QA Engineers are engaged in product development process at all project stages
The main functions of QMO include Developing special training system for QC Ensuring QC experience exchange within organization Providing access to all the recourses and experience in the quality assurance sphere acquired during the time SoftServe has been in the software industry Assessing the current level of knowledge and skills within a certain competence with a view to promotion Assisting in promotion and acquisition of new professional skills and knowledge
Opportunities for QAs Manual Testing Automation Testing Consulting Services
And even more for you Free professional certification for employees (ISTQB) QC Tools training Personal and Professional development training Apprenticeship program vital for junior specialists who are only making their first steps in the professional activity
17
Technical Publication Department
The purpose of Technical Publication Department (TPD) is to manage a software documentation intended for end users Technical writers produce quick tours and tutorials glossaries and process documentation and manuals and help systems that explain how to properly use the product
Technical Publications service package includes Technical Writing Technical Editing Localization Consulting
And even more for you Develop skills in writing clearly and concisely Improve your understanding of technical products and processes Understand all types of technical documentation produced for software products Become an expert in convening technical information to all types of audiences
18
BAO Mission
Business analysis is the set of tasks
knowledge and techniques required to identify
business needs and determine solutions to
business problems
Business analyst is the person who works as a
liaison between the business side of an
enterprise and the technical solution providers
in order to understand the structure policies
and operations of an organization and to
recommend solutions that enable the
organization to achieve its goals
The mission of BAO is to develop and maintain the standards for the practice of business analysis at
SoftServe in order to provide efficient and effective BA services for clients and development teams
Business Analysis Office
19
Engagement
The mission of Engagement team is to establish reliable engagement process for new clients and successful start-up of new projects within Development
The additional sub-missions are to support Sales Team during Pre-Sales Sales andor Project Development team during Construction on demand
IT World SoftServe
Engagement managers own the problem statement from the perspective of the customer and thus have the responsibilities to ensure that consulting team both structures the problem solving methodology
correctly and executes on the problem solving methodology
Project Life-Cycle Project Start-up
Engagement Manager functions Performing Gap Analysis between Client and SoftServe people process tools in order to make sure that no gaps will interfere with your successful outsourcing Developing and reviewing strategies and plans Reviewing status and monitoring the resolution of issues Mentoring individuals and assisting in hiring Consulting on industry practices Making sure the team integrates into Client project methodology and corporate culture
20
BAO MissionEvery two years desktop technologies change Every six month web technologies change Every three month something emerges throughout the industry RampD is in charge of evaluation and roll out of emerging technologies at SoftServe
Mainstream Application Services Assessment Improvements Design of scalability Performance Architecture User experience (UX) Usability Maintainability
Primary Enterprise Services Assessment Improvements Design of enterprise architecture SOA ESB BPMBPEL Legacy optimization Enterprise application integration (EAI) Intranet usability
Consulting Services within new projects Feasibility study Proof of concept UX design
And at last if you love to experiment then there is no better place than SoftServersquos RampD
Research amp Development
SoftServe software at MacWorldDesigned for Mac OS X 105 Leopard
Google Android Tech
21
Abilitontrade
22
Abilitontrade
Abiliton ndash a unique approach to software development based on effective team operations of highly qualified professionals use of a flexible development methodology and advanced technologies resulting in a quick and successful creation of applications
People means a team of professionals whose certified level of knowledge and
skill has been recognized by leaders of the global software industry A unique competence management system has been developed to ensure ongoing professional growth of SoftServersquos personnel This system not only sets professional requirements to every professional level and role in the company but also recommends training system training materials and steps needed to achieve higher levels for employees
Processes means a unique method applied to create products for our clients
This method is based on best practices in consulting services provision and software development which are carefully selected and aligned to attain the best value for the client
Tools means an advanced technological toolkit used to ensure high efficiency
of the companyrsquos operations Tools selected in line with Abiliton requirements include both adjusted coding and testing environments and project planning and management systems etc Performance of project teams is significantly increased through the use of the corporate artifact library which contains best code samples and software solutions
23
Abiliton Certificationtrade
24
Careers
25
Career Adviser Our Employees
expectations
satisfactions
EPM Career Adviser (CA) ndash who is that
26
Project Management professional growth Certifications SoftServe has created for Our PMs
= EPM PMO =EmployeePerformanceManagement
ProjectManagementOffice
Professional growth ndash Project Managers
PMI Certification
27
Professional Growth
Performance AppraisalDuring Performance Appraisal employee receives objective feedback on his current work and performance list of action items to cover gaps in communication managerial and general technical skills are being set to achieve high performance
People involved SBU Manager PM TechLead QC Lead Career Advisor
Knowledge EvaluationDuring Knowledge Evaluation gaps in technical background are discovered and ways for further studying are figured out
People involved Center of Excellence
English Level testEnglish Level test takes place in order to evaluate the right level of English of an employee
People involved Language School
IT ExperienceAppropriate experience in IT is required for promotion Required experience differs for each level and position
TrainingPresentationEmployee creates and presents trainingpresentation for others Presentation skills are evaluated
People involved Target Auditory Training Center
External CertificationCertification is the way to confirm your knowledge in IT Being certified means that you possess certain basic knowledge skills and competence in working in or around various kinds of tools technologies or activities
People involved Certification Center
Professional Growth
(Promotion)
Performance Appraisal
English level test
IT Experience
Training Presentation
Knowledge Evaluation
External Certification
28
29
Benefits
Benefits
30
SoftServe University is a partner of the worldrsquos leading testing providers ndash Pearson VUE and Prometric Both providers deliver IT Certification exams globally for most leaders in the certification testing industry such as Microsoft Sun Microsystems Cisco Systems Oracle IBM CompTIA and others
SoftServe Certification Centre
delivers IT Certification exams formost leaders in the certification
testing industry
Certification Center
Whatrsquos in
On site professional certification
Free certification for SoftServe employees
The certification centre provides the following
Exam (test) ordering and delivering
A workplace for taking the exam
Proctoring the exam (test)
Examination score report
31
The objective of the Language School is to ensure our employees have all conditions for
comfortable work and communication so
An effective foreign language program for IT industry developed
Using best practices in conducting business correspondence preparing technical documentation taking a
technical interview communicating by phone
Training on presentations meetings negotiations using versatile technologies chat conference call
videoconference systems
Whatrsquos in
English German and Spanish
language courses
Free studies for SoftServe employees
Programs specially developed for IT
Business courses
Language School
32
Standard
Official employment
ldquoWhiterdquo salary and bonuses
24 calendar day of vacation
10 national holidays
Payable sickness leave
8 hours work day
And even more
Additional payable vacation in quantity of 3 working days for
next occasion marriage child birth death of relatives
Additional payable distance learning vacation
Unused vacation days are compensated
Flexible work hours and breaklunch time
Social Guarantees
33
SoftServe encourages a healthy way of life and is governed by the principle
ldquoA Sound Mind in a Sound Bodyrdquo
Whatrsquos in
2 fully equipped onsite gyms
Training equipment Ping pong Billiards (Pool American Russian) Locker rooms and showers
Training programs
Aerobics Shaping Step
And even more for you SoftServe Football Team Sport Championships Ping Pong Billiards Football etc
Free entrance for SoftServe employees and their friends
Working hours 8AM-22PM Monday-Saturday
For Development Centers Sport Subscriptions - you choose what sports to attend
Onsite Gyms
34
SoftServersquos employees may use free services of corporate doctors ndash a pediatrician and a general practitioner
Whatrsquos in
General practitioner
Pediatrician
Free service 247
Service available in all offices
Consultations
- via phone
- at office
- at home
Corporate doctors
35
You have a unique chance to take advantage of SoftServersquos discount program ndash a system of discounts offered only to the companyrsquos employees Best companies are among the programrsquos partners
To get a discount one needs to have a discount card issued to every employee during employment
Whatrsquos in
Program available in all offices
- Lviv- Rivne- Chernivtsi- Ivano-Frankivsk- Dnipropetrovsk- Sevastopol
The list of partners is constantly updated
More than 200 partners from different industries
- Restaurants- Night-Clubs- Pharmacies- Shops- Services- Insurance companies
Discount ranges 3-40
Discount Program
36
There is a kitchen on every floor of our companyrsquos offices to make our employeesrsquo life as comfortable as possible
Whatrsquos in
All kitchens are equipped with
Refrigerators Microwave ovens Coffee machines Electric kettles Plates and dishes TV sets Free tea and coffee
Kitchen
37
Company Day We love it
38
New Year Party
39
It is time to JOIN USThe difference is you Join Professionals
40
hrsoftserveinccom
Copyright copy 2010 SoftServe Inc
QuestionsQuestions
11
hellipand success of our clients is OUR SUCCESS
We are proud of OUR SERVICEShellip
12
You may work with brand new technologies languages solutions at SoftServe
From Assembler C VBTo SOA ERP CRM
From TCPIP ODBC APITo REST WS Amazon WSGoogle Services Windows LiveWeb 20 SOASaaS PaaS HaaS
On Web Desktop Server
Mobiles Gadgets Hardware
We use different TECHNOLIGIEShellip
to create leading BUSSINESS PRODUCTS
Review Project descriptions
13
Consulting Organization
14
Project Management Office
PMO is the project management competence excellence center and home for project managers It is functionally responsible for project management personnel processes and tools as well as Software Development Life Cycles definitions
The main functions of PMO include Project Management competence development Project Managers training and certification Project Managers pool management Project Management processes definition and standardization SDLCrsquos definition standardization and tailoring Projects metrics collecting and quantitative projects status monitoring Project management tools standardization and usage unification Providing qualified PMs from the pool for transitionrotations and new leadsprospects
And even more for you Free PMI certification for employees Project Management Tools training Personal and Professional development training
15
Software Development Office
This structural unit was created as part of an integrating consulting center which takes care of all the companyrsquos developers regardless of what department they work in
The main functions of SDO include Assessing the current level of knowledge and skills within a certain competence with a view to promotion Assisting in promotion and acquisition of new professional skills and knowledge Providing technical consultations on issues related to work on current projects or a specific task Ensuring a possibility for developers to be involved in the launch of new and existing projects Providing materials (including video and audio) required for individual training and insight in the material already covered Supplying new and interesting information from the technology world Preparing and conducting workshops and training sessions to develop an insight into subjects related to software and advanced technologies Creating an informal environment for communication and sharing of experience gained through work in the IT industry
And even more for you Free professional certification for employees Software Development Tools training Personal and Professional development training Apprenticeship program vital for junior specialists who are only making their first steps in the professional activity
Java Competence Group
Java
СС++ Competence Group
CC++ LAMP(LinuxApacheMySQLPHP
PerlPythonRuby) FlexFlashRich UI
NET Competence Group
NET Delphi VFP ColdFusionProgress RDBMS (databases)
16
Quality Management Office
The main goal of QM Office (Quality Management Office) is organizing and conducting the software quality assurance developed at SoftServe QA Engineers are engaged in product development process at all project stages
The main functions of QMO include Developing special training system for QC Ensuring QC experience exchange within organization Providing access to all the recourses and experience in the quality assurance sphere acquired during the time SoftServe has been in the software industry Assessing the current level of knowledge and skills within a certain competence with a view to promotion Assisting in promotion and acquisition of new professional skills and knowledge
Opportunities for QAs Manual Testing Automation Testing Consulting Services
And even more for you Free professional certification for employees (ISTQB) QC Tools training Personal and Professional development training Apprenticeship program vital for junior specialists who are only making their first steps in the professional activity
17
Technical Publication Department
The purpose of Technical Publication Department (TPD) is to manage a software documentation intended for end users Technical writers produce quick tours and tutorials glossaries and process documentation and manuals and help systems that explain how to properly use the product
Technical Publications service package includes Technical Writing Technical Editing Localization Consulting
And even more for you Develop skills in writing clearly and concisely Improve your understanding of technical products and processes Understand all types of technical documentation produced for software products Become an expert in convening technical information to all types of audiences
18
BAO Mission
Business analysis is the set of tasks
knowledge and techniques required to identify
business needs and determine solutions to
business problems
Business analyst is the person who works as a
liaison between the business side of an
enterprise and the technical solution providers
in order to understand the structure policies
and operations of an organization and to
recommend solutions that enable the
organization to achieve its goals
The mission of BAO is to develop and maintain the standards for the practice of business analysis at
SoftServe in order to provide efficient and effective BA services for clients and development teams
Business Analysis Office
19
Engagement
The mission of Engagement team is to establish reliable engagement process for new clients and successful start-up of new projects within Development
The additional sub-missions are to support Sales Team during Pre-Sales Sales andor Project Development team during Construction on demand
IT World SoftServe
Engagement managers own the problem statement from the perspective of the customer and thus have the responsibilities to ensure that consulting team both structures the problem solving methodology
correctly and executes on the problem solving methodology
Project Life-Cycle Project Start-up
Engagement Manager functions Performing Gap Analysis between Client and SoftServe people process tools in order to make sure that no gaps will interfere with your successful outsourcing Developing and reviewing strategies and plans Reviewing status and monitoring the resolution of issues Mentoring individuals and assisting in hiring Consulting on industry practices Making sure the team integrates into Client project methodology and corporate culture
20
BAO MissionEvery two years desktop technologies change Every six month web technologies change Every three month something emerges throughout the industry RampD is in charge of evaluation and roll out of emerging technologies at SoftServe
Mainstream Application Services Assessment Improvements Design of scalability Performance Architecture User experience (UX) Usability Maintainability
Primary Enterprise Services Assessment Improvements Design of enterprise architecture SOA ESB BPMBPEL Legacy optimization Enterprise application integration (EAI) Intranet usability
Consulting Services within new projects Feasibility study Proof of concept UX design
And at last if you love to experiment then there is no better place than SoftServersquos RampD
Research amp Development
SoftServe software at MacWorldDesigned for Mac OS X 105 Leopard
Google Android Tech
21
Abilitontrade
22
Abilitontrade
Abiliton ndash a unique approach to software development based on effective team operations of highly qualified professionals use of a flexible development methodology and advanced technologies resulting in a quick and successful creation of applications
People means a team of professionals whose certified level of knowledge and
skill has been recognized by leaders of the global software industry A unique competence management system has been developed to ensure ongoing professional growth of SoftServersquos personnel This system not only sets professional requirements to every professional level and role in the company but also recommends training system training materials and steps needed to achieve higher levels for employees
Processes means a unique method applied to create products for our clients
This method is based on best practices in consulting services provision and software development which are carefully selected and aligned to attain the best value for the client
Tools means an advanced technological toolkit used to ensure high efficiency
of the companyrsquos operations Tools selected in line with Abiliton requirements include both adjusted coding and testing environments and project planning and management systems etc Performance of project teams is significantly increased through the use of the corporate artifact library which contains best code samples and software solutions
23
Abiliton Certificationtrade
24
Careers
25
Career Adviser Our Employees
expectations
satisfactions
EPM Career Adviser (CA) ndash who is that
26
Project Management professional growth Certifications SoftServe has created for Our PMs
= EPM PMO =EmployeePerformanceManagement
ProjectManagementOffice
Professional growth ndash Project Managers
PMI Certification
27
Professional Growth
Performance AppraisalDuring Performance Appraisal employee receives objective feedback on his current work and performance list of action items to cover gaps in communication managerial and general technical skills are being set to achieve high performance
People involved SBU Manager PM TechLead QC Lead Career Advisor
Knowledge EvaluationDuring Knowledge Evaluation gaps in technical background are discovered and ways for further studying are figured out
People involved Center of Excellence
English Level testEnglish Level test takes place in order to evaluate the right level of English of an employee
People involved Language School
IT ExperienceAppropriate experience in IT is required for promotion Required experience differs for each level and position
TrainingPresentationEmployee creates and presents trainingpresentation for others Presentation skills are evaluated
People involved Target Auditory Training Center
External CertificationCertification is the way to confirm your knowledge in IT Being certified means that you possess certain basic knowledge skills and competence in working in or around various kinds of tools technologies or activities
People involved Certification Center
Professional Growth
(Promotion)
Performance Appraisal
English level test
IT Experience
Training Presentation
Knowledge Evaluation
External Certification
28
29
Benefits
Benefits
30
SoftServe University is a partner of the worldrsquos leading testing providers ndash Pearson VUE and Prometric Both providers deliver IT Certification exams globally for most leaders in the certification testing industry such as Microsoft Sun Microsystems Cisco Systems Oracle IBM CompTIA and others
SoftServe Certification Centre
delivers IT Certification exams formost leaders in the certification
testing industry
Certification Center
Whatrsquos in
On site professional certification
Free certification for SoftServe employees
The certification centre provides the following
Exam (test) ordering and delivering
A workplace for taking the exam
Proctoring the exam (test)
Examination score report
31
The objective of the Language School is to ensure our employees have all conditions for
comfortable work and communication so
An effective foreign language program for IT industry developed
Using best practices in conducting business correspondence preparing technical documentation taking a
technical interview communicating by phone
Training on presentations meetings negotiations using versatile technologies chat conference call
videoconference systems
Whatrsquos in
English German and Spanish
language courses
Free studies for SoftServe employees
Programs specially developed for IT
Business courses
Language School
32
Standard
Official employment
ldquoWhiterdquo salary and bonuses
24 calendar day of vacation
10 national holidays
Payable sickness leave
8 hours work day
And even more
Additional payable vacation in quantity of 3 working days for
next occasion marriage child birth death of relatives
Additional payable distance learning vacation
Unused vacation days are compensated
Flexible work hours and breaklunch time
Social Guarantees
33
SoftServe encourages a healthy way of life and is governed by the principle
ldquoA Sound Mind in a Sound Bodyrdquo
Whatrsquos in
2 fully equipped onsite gyms
Training equipment Ping pong Billiards (Pool American Russian) Locker rooms and showers
Training programs
Aerobics Shaping Step
And even more for you SoftServe Football Team Sport Championships Ping Pong Billiards Football etc
Free entrance for SoftServe employees and their friends
Working hours 8AM-22PM Monday-Saturday
For Development Centers Sport Subscriptions - you choose what sports to attend
Onsite Gyms
34
SoftServersquos employees may use free services of corporate doctors ndash a pediatrician and a general practitioner
Whatrsquos in
General practitioner
Pediatrician
Free service 247
Service available in all offices
Consultations
- via phone
- at office
- at home
Corporate doctors
35
You have a unique chance to take advantage of SoftServersquos discount program ndash a system of discounts offered only to the companyrsquos employees Best companies are among the programrsquos partners
To get a discount one needs to have a discount card issued to every employee during employment
Whatrsquos in
Program available in all offices
- Lviv- Rivne- Chernivtsi- Ivano-Frankivsk- Dnipropetrovsk- Sevastopol
The list of partners is constantly updated
More than 200 partners from different industries
- Restaurants- Night-Clubs- Pharmacies- Shops- Services- Insurance companies
Discount ranges 3-40
Discount Program
36
There is a kitchen on every floor of our companyrsquos offices to make our employeesrsquo life as comfortable as possible
Whatrsquos in
All kitchens are equipped with
Refrigerators Microwave ovens Coffee machines Electric kettles Plates and dishes TV sets Free tea and coffee
Kitchen
37
Company Day We love it
38
New Year Party
39
It is time to JOIN USThe difference is you Join Professionals
40
hrsoftserveinccom
Copyright copy 2010 SoftServe Inc
QuestionsQuestions
12
You may work with brand new technologies languages solutions at SoftServe
From Assembler C VBTo SOA ERP CRM
From TCPIP ODBC APITo REST WS Amazon WSGoogle Services Windows LiveWeb 20 SOASaaS PaaS HaaS
On Web Desktop Server
Mobiles Gadgets Hardware
We use different TECHNOLIGIEShellip
to create leading BUSSINESS PRODUCTS
Review Project descriptions
13
Consulting Organization
14
Project Management Office
PMO is the project management competence excellence center and home for project managers It is functionally responsible for project management personnel processes and tools as well as Software Development Life Cycles definitions
The main functions of PMO include Project Management competence development Project Managers training and certification Project Managers pool management Project Management processes definition and standardization SDLCrsquos definition standardization and tailoring Projects metrics collecting and quantitative projects status monitoring Project management tools standardization and usage unification Providing qualified PMs from the pool for transitionrotations and new leadsprospects
And even more for you Free PMI certification for employees Project Management Tools training Personal and Professional development training
15
Software Development Office
This structural unit was created as part of an integrating consulting center which takes care of all the companyrsquos developers regardless of what department they work in
The main functions of SDO include Assessing the current level of knowledge and skills within a certain competence with a view to promotion Assisting in promotion and acquisition of new professional skills and knowledge Providing technical consultations on issues related to work on current projects or a specific task Ensuring a possibility for developers to be involved in the launch of new and existing projects Providing materials (including video and audio) required for individual training and insight in the material already covered Supplying new and interesting information from the technology world Preparing and conducting workshops and training sessions to develop an insight into subjects related to software and advanced technologies Creating an informal environment for communication and sharing of experience gained through work in the IT industry
And even more for you Free professional certification for employees Software Development Tools training Personal and Professional development training Apprenticeship program vital for junior specialists who are only making their first steps in the professional activity
Java Competence Group
Java
СС++ Competence Group
CC++ LAMP(LinuxApacheMySQLPHP
PerlPythonRuby) FlexFlashRich UI
NET Competence Group
NET Delphi VFP ColdFusionProgress RDBMS (databases)
16
Quality Management Office
The main goal of QM Office (Quality Management Office) is organizing and conducting the software quality assurance developed at SoftServe QA Engineers are engaged in product development process at all project stages
The main functions of QMO include Developing special training system for QC Ensuring QC experience exchange within organization Providing access to all the recourses and experience in the quality assurance sphere acquired during the time SoftServe has been in the software industry Assessing the current level of knowledge and skills within a certain competence with a view to promotion Assisting in promotion and acquisition of new professional skills and knowledge
Opportunities for QAs Manual Testing Automation Testing Consulting Services
And even more for you Free professional certification for employees (ISTQB) QC Tools training Personal and Professional development training Apprenticeship program vital for junior specialists who are only making their first steps in the professional activity
17
Technical Publication Department
The purpose of Technical Publication Department (TPD) is to manage a software documentation intended for end users Technical writers produce quick tours and tutorials glossaries and process documentation and manuals and help systems that explain how to properly use the product
Technical Publications service package includes Technical Writing Technical Editing Localization Consulting
And even more for you Develop skills in writing clearly and concisely Improve your understanding of technical products and processes Understand all types of technical documentation produced for software products Become an expert in convening technical information to all types of audiences
18
BAO Mission
Business analysis is the set of tasks
knowledge and techniques required to identify
business needs and determine solutions to
business problems
Business analyst is the person who works as a
liaison between the business side of an
enterprise and the technical solution providers
in order to understand the structure policies
and operations of an organization and to
recommend solutions that enable the
organization to achieve its goals
The mission of BAO is to develop and maintain the standards for the practice of business analysis at
SoftServe in order to provide efficient and effective BA services for clients and development teams
Business Analysis Office
19
Engagement
The mission of Engagement team is to establish reliable engagement process for new clients and successful start-up of new projects within Development
The additional sub-missions are to support Sales Team during Pre-Sales Sales andor Project Development team during Construction on demand
IT World SoftServe
Engagement managers own the problem statement from the perspective of the customer and thus have the responsibilities to ensure that consulting team both structures the problem solving methodology
correctly and executes on the problem solving methodology
Project Life-Cycle Project Start-up
Engagement Manager functions Performing Gap Analysis between Client and SoftServe people process tools in order to make sure that no gaps will interfere with your successful outsourcing Developing and reviewing strategies and plans Reviewing status and monitoring the resolution of issues Mentoring individuals and assisting in hiring Consulting on industry practices Making sure the team integrates into Client project methodology and corporate culture
20
BAO MissionEvery two years desktop technologies change Every six month web technologies change Every three month something emerges throughout the industry RampD is in charge of evaluation and roll out of emerging technologies at SoftServe
Mainstream Application Services Assessment Improvements Design of scalability Performance Architecture User experience (UX) Usability Maintainability
Primary Enterprise Services Assessment Improvements Design of enterprise architecture SOA ESB BPMBPEL Legacy optimization Enterprise application integration (EAI) Intranet usability
Consulting Services within new projects Feasibility study Proof of concept UX design
And at last if you love to experiment then there is no better place than SoftServersquos RampD
Research amp Development
SoftServe software at MacWorldDesigned for Mac OS X 105 Leopard
Google Android Tech
21
Abilitontrade
22
Abilitontrade
Abiliton ndash a unique approach to software development based on effective team operations of highly qualified professionals use of a flexible development methodology and advanced technologies resulting in a quick and successful creation of applications
People means a team of professionals whose certified level of knowledge and
skill has been recognized by leaders of the global software industry A unique competence management system has been developed to ensure ongoing professional growth of SoftServersquos personnel This system not only sets professional requirements to every professional level and role in the company but also recommends training system training materials and steps needed to achieve higher levels for employees
Processes means a unique method applied to create products for our clients
This method is based on best practices in consulting services provision and software development which are carefully selected and aligned to attain the best value for the client
Tools means an advanced technological toolkit used to ensure high efficiency
of the companyrsquos operations Tools selected in line with Abiliton requirements include both adjusted coding and testing environments and project planning and management systems etc Performance of project teams is significantly increased through the use of the corporate artifact library which contains best code samples and software solutions
23
Abiliton Certificationtrade
24
Careers
25
Career Adviser Our Employees
expectations
satisfactions
EPM Career Adviser (CA) ndash who is that
26
Project Management professional growth Certifications SoftServe has created for Our PMs
= EPM PMO =EmployeePerformanceManagement
ProjectManagementOffice
Professional growth ndash Project Managers
PMI Certification
27
Professional Growth
Performance AppraisalDuring Performance Appraisal employee receives objective feedback on his current work and performance list of action items to cover gaps in communication managerial and general technical skills are being set to achieve high performance
People involved SBU Manager PM TechLead QC Lead Career Advisor
Knowledge EvaluationDuring Knowledge Evaluation gaps in technical background are discovered and ways for further studying are figured out
People involved Center of Excellence
English Level testEnglish Level test takes place in order to evaluate the right level of English of an employee
People involved Language School
IT ExperienceAppropriate experience in IT is required for promotion Required experience differs for each level and position
TrainingPresentationEmployee creates and presents trainingpresentation for others Presentation skills are evaluated
People involved Target Auditory Training Center
External CertificationCertification is the way to confirm your knowledge in IT Being certified means that you possess certain basic knowledge skills and competence in working in or around various kinds of tools technologies or activities
People involved Certification Center
Professional Growth
(Promotion)
Performance Appraisal
English level test
IT Experience
Training Presentation
Knowledge Evaluation
External Certification
28
29
Benefits
Benefits
30
SoftServe University is a partner of the worldrsquos leading testing providers ndash Pearson VUE and Prometric Both providers deliver IT Certification exams globally for most leaders in the certification testing industry such as Microsoft Sun Microsystems Cisco Systems Oracle IBM CompTIA and others
SoftServe Certification Centre
delivers IT Certification exams formost leaders in the certification
testing industry
Certification Center
Whatrsquos in
On site professional certification
Free certification for SoftServe employees
The certification centre provides the following
Exam (test) ordering and delivering
A workplace for taking the exam
Proctoring the exam (test)
Examination score report
31
The objective of the Language School is to ensure our employees have all conditions for
comfortable work and communication so
An effective foreign language program for IT industry developed
Using best practices in conducting business correspondence preparing technical documentation taking a
technical interview communicating by phone
Training on presentations meetings negotiations using versatile technologies chat conference call
videoconference systems
Whatrsquos in
English German and Spanish
language courses
Free studies for SoftServe employees
Programs specially developed for IT
Business courses
Language School
32
Standard
Official employment
ldquoWhiterdquo salary and bonuses
24 calendar day of vacation
10 national holidays
Payable sickness leave
8 hours work day
And even more
Additional payable vacation in quantity of 3 working days for
next occasion marriage child birth death of relatives
Additional payable distance learning vacation
Unused vacation days are compensated
Flexible work hours and breaklunch time
Social Guarantees
33
SoftServe encourages a healthy way of life and is governed by the principle
ldquoA Sound Mind in a Sound Bodyrdquo
Whatrsquos in
2 fully equipped onsite gyms
Training equipment Ping pong Billiards (Pool American Russian) Locker rooms and showers
Training programs
Aerobics Shaping Step
And even more for you SoftServe Football Team Sport Championships Ping Pong Billiards Football etc
Free entrance for SoftServe employees and their friends
Working hours 8AM-22PM Monday-Saturday
For Development Centers Sport Subscriptions - you choose what sports to attend
Onsite Gyms
34
SoftServersquos employees may use free services of corporate doctors ndash a pediatrician and a general practitioner
Whatrsquos in
General practitioner
Pediatrician
Free service 247
Service available in all offices
Consultations
- via phone
- at office
- at home
Corporate doctors
35
You have a unique chance to take advantage of SoftServersquos discount program ndash a system of discounts offered only to the companyrsquos employees Best companies are among the programrsquos partners
To get a discount one needs to have a discount card issued to every employee during employment
Whatrsquos in
Program available in all offices
- Lviv- Rivne- Chernivtsi- Ivano-Frankivsk- Dnipropetrovsk- Sevastopol
The list of partners is constantly updated
More than 200 partners from different industries
- Restaurants- Night-Clubs- Pharmacies- Shops- Services- Insurance companies
Discount ranges 3-40
Discount Program
36
There is a kitchen on every floor of our companyrsquos offices to make our employeesrsquo life as comfortable as possible
Whatrsquos in
All kitchens are equipped with
Refrigerators Microwave ovens Coffee machines Electric kettles Plates and dishes TV sets Free tea and coffee
Kitchen
37
Company Day We love it
38
New Year Party
39
It is time to JOIN USThe difference is you Join Professionals
40
hrsoftserveinccom
Copyright copy 2010 SoftServe Inc
QuestionsQuestions
13
Consulting Organization
14
Project Management Office
PMO is the project management competence excellence center and home for project managers It is functionally responsible for project management personnel processes and tools as well as Software Development Life Cycles definitions
The main functions of PMO include Project Management competence development Project Managers training and certification Project Managers pool management Project Management processes definition and standardization SDLCrsquos definition standardization and tailoring Projects metrics collecting and quantitative projects status monitoring Project management tools standardization and usage unification Providing qualified PMs from the pool for transitionrotations and new leadsprospects
And even more for you Free PMI certification for employees Project Management Tools training Personal and Professional development training
15
Software Development Office
This structural unit was created as part of an integrating consulting center which takes care of all the companyrsquos developers regardless of what department they work in
The main functions of SDO include Assessing the current level of knowledge and skills within a certain competence with a view to promotion Assisting in promotion and acquisition of new professional skills and knowledge Providing technical consultations on issues related to work on current projects or a specific task Ensuring a possibility for developers to be involved in the launch of new and existing projects Providing materials (including video and audio) required for individual training and insight in the material already covered Supplying new and interesting information from the technology world Preparing and conducting workshops and training sessions to develop an insight into subjects related to software and advanced technologies Creating an informal environment for communication and sharing of experience gained through work in the IT industry
And even more for you Free professional certification for employees Software Development Tools training Personal and Professional development training Apprenticeship program vital for junior specialists who are only making their first steps in the professional activity
Java Competence Group
Java
СС++ Competence Group
CC++ LAMP(LinuxApacheMySQLPHP
PerlPythonRuby) FlexFlashRich UI
NET Competence Group
NET Delphi VFP ColdFusionProgress RDBMS (databases)
16
Quality Management Office
The main goal of QM Office (Quality Management Office) is organizing and conducting the software quality assurance developed at SoftServe QA Engineers are engaged in product development process at all project stages
The main functions of QMO include Developing special training system for QC Ensuring QC experience exchange within organization Providing access to all the recourses and experience in the quality assurance sphere acquired during the time SoftServe has been in the software industry Assessing the current level of knowledge and skills within a certain competence with a view to promotion Assisting in promotion and acquisition of new professional skills and knowledge
Opportunities for QAs Manual Testing Automation Testing Consulting Services
And even more for you Free professional certification for employees (ISTQB) QC Tools training Personal and Professional development training Apprenticeship program vital for junior specialists who are only making their first steps in the professional activity
17
Technical Publication Department
The purpose of Technical Publication Department (TPD) is to manage a software documentation intended for end users Technical writers produce quick tours and tutorials glossaries and process documentation and manuals and help systems that explain how to properly use the product
Technical Publications service package includes Technical Writing Technical Editing Localization Consulting
And even more for you Develop skills in writing clearly and concisely Improve your understanding of technical products and processes Understand all types of technical documentation produced for software products Become an expert in convening technical information to all types of audiences
18
BAO Mission
Business analysis is the set of tasks
knowledge and techniques required to identify
business needs and determine solutions to
business problems
Business analyst is the person who works as a
liaison between the business side of an
enterprise and the technical solution providers
in order to understand the structure policies
and operations of an organization and to
recommend solutions that enable the
organization to achieve its goals
The mission of BAO is to develop and maintain the standards for the practice of business analysis at
SoftServe in order to provide efficient and effective BA services for clients and development teams
Business Analysis Office
19
Engagement
The mission of Engagement team is to establish reliable engagement process for new clients and successful start-up of new projects within Development
The additional sub-missions are to support Sales Team during Pre-Sales Sales andor Project Development team during Construction on demand
IT World SoftServe
Engagement managers own the problem statement from the perspective of the customer and thus have the responsibilities to ensure that consulting team both structures the problem solving methodology
correctly and executes on the problem solving methodology
Project Life-Cycle Project Start-up
Engagement Manager functions Performing Gap Analysis between Client and SoftServe people process tools in order to make sure that no gaps will interfere with your successful outsourcing Developing and reviewing strategies and plans Reviewing status and monitoring the resolution of issues Mentoring individuals and assisting in hiring Consulting on industry practices Making sure the team integrates into Client project methodology and corporate culture
20
BAO MissionEvery two years desktop technologies change Every six month web technologies change Every three month something emerges throughout the industry RampD is in charge of evaluation and roll out of emerging technologies at SoftServe
Mainstream Application Services Assessment Improvements Design of scalability Performance Architecture User experience (UX) Usability Maintainability
Primary Enterprise Services Assessment Improvements Design of enterprise architecture SOA ESB BPMBPEL Legacy optimization Enterprise application integration (EAI) Intranet usability
Consulting Services within new projects Feasibility study Proof of concept UX design
And at last if you love to experiment then there is no better place than SoftServersquos RampD
Research amp Development
SoftServe software at MacWorldDesigned for Mac OS X 105 Leopard
Google Android Tech
21
Abilitontrade
22
Abilitontrade
Abiliton ndash a unique approach to software development based on effective team operations of highly qualified professionals use of a flexible development methodology and advanced technologies resulting in a quick and successful creation of applications
People means a team of professionals whose certified level of knowledge and
skill has been recognized by leaders of the global software industry A unique competence management system has been developed to ensure ongoing professional growth of SoftServersquos personnel This system not only sets professional requirements to every professional level and role in the company but also recommends training system training materials and steps needed to achieve higher levels for employees
Processes means a unique method applied to create products for our clients
This method is based on best practices in consulting services provision and software development which are carefully selected and aligned to attain the best value for the client
Tools means an advanced technological toolkit used to ensure high efficiency
of the companyrsquos operations Tools selected in line with Abiliton requirements include both adjusted coding and testing environments and project planning and management systems etc Performance of project teams is significantly increased through the use of the corporate artifact library which contains best code samples and software solutions
23
Abiliton Certificationtrade
24
Careers
25
Career Adviser Our Employees
expectations
satisfactions
EPM Career Adviser (CA) ndash who is that
26
Project Management professional growth Certifications SoftServe has created for Our PMs
= EPM PMO =EmployeePerformanceManagement
ProjectManagementOffice
Professional growth ndash Project Managers
PMI Certification
27
Professional Growth
Performance AppraisalDuring Performance Appraisal employee receives objective feedback on his current work and performance list of action items to cover gaps in communication managerial and general technical skills are being set to achieve high performance
People involved SBU Manager PM TechLead QC Lead Career Advisor
Knowledge EvaluationDuring Knowledge Evaluation gaps in technical background are discovered and ways for further studying are figured out
People involved Center of Excellence
English Level testEnglish Level test takes place in order to evaluate the right level of English of an employee
People involved Language School
IT ExperienceAppropriate experience in IT is required for promotion Required experience differs for each level and position
TrainingPresentationEmployee creates and presents trainingpresentation for others Presentation skills are evaluated
People involved Target Auditory Training Center
External CertificationCertification is the way to confirm your knowledge in IT Being certified means that you possess certain basic knowledge skills and competence in working in or around various kinds of tools technologies or activities
People involved Certification Center
Professional Growth
(Promotion)
Performance Appraisal
English level test
IT Experience
Training Presentation
Knowledge Evaluation
External Certification
28
29
Benefits
Benefits
30
SoftServe University is a partner of the worldrsquos leading testing providers ndash Pearson VUE and Prometric Both providers deliver IT Certification exams globally for most leaders in the certification testing industry such as Microsoft Sun Microsystems Cisco Systems Oracle IBM CompTIA and others
SoftServe Certification Centre
delivers IT Certification exams formost leaders in the certification
testing industry
Certification Center
Whatrsquos in
On site professional certification
Free certification for SoftServe employees
The certification centre provides the following
Exam (test) ordering and delivering
A workplace for taking the exam
Proctoring the exam (test)
Examination score report
31
The objective of the Language School is to ensure our employees have all conditions for
comfortable work and communication so
An effective foreign language program for IT industry developed
Using best practices in conducting business correspondence preparing technical documentation taking a
technical interview communicating by phone
Training on presentations meetings negotiations using versatile technologies chat conference call
videoconference systems
Whatrsquos in
English German and Spanish
language courses
Free studies for SoftServe employees
Programs specially developed for IT
Business courses
Language School
32
Standard
Official employment
ldquoWhiterdquo salary and bonuses
24 calendar day of vacation
10 national holidays
Payable sickness leave
8 hours work day
And even more
Additional payable vacation in quantity of 3 working days for
next occasion marriage child birth death of relatives
Additional payable distance learning vacation
Unused vacation days are compensated
Flexible work hours and breaklunch time
Social Guarantees
33
SoftServe encourages a healthy way of life and is governed by the principle
ldquoA Sound Mind in a Sound Bodyrdquo
Whatrsquos in
2 fully equipped onsite gyms
Training equipment Ping pong Billiards (Pool American Russian) Locker rooms and showers
Training programs
Aerobics Shaping Step
And even more for you SoftServe Football Team Sport Championships Ping Pong Billiards Football etc
Free entrance for SoftServe employees and their friends
Working hours 8AM-22PM Monday-Saturday
For Development Centers Sport Subscriptions - you choose what sports to attend
Onsite Gyms
34
SoftServersquos employees may use free services of corporate doctors ndash a pediatrician and a general practitioner
Whatrsquos in
General practitioner
Pediatrician
Free service 247
Service available in all offices
Consultations
- via phone
- at office
- at home
Corporate doctors
35
You have a unique chance to take advantage of SoftServersquos discount program ndash a system of discounts offered only to the companyrsquos employees Best companies are among the programrsquos partners
To get a discount one needs to have a discount card issued to every employee during employment
Whatrsquos in
Program available in all offices
- Lviv- Rivne- Chernivtsi- Ivano-Frankivsk- Dnipropetrovsk- Sevastopol
The list of partners is constantly updated
More than 200 partners from different industries
- Restaurants- Night-Clubs- Pharmacies- Shops- Services- Insurance companies
Discount ranges 3-40
Discount Program
36
There is a kitchen on every floor of our companyrsquos offices to make our employeesrsquo life as comfortable as possible
Whatrsquos in
All kitchens are equipped with
Refrigerators Microwave ovens Coffee machines Electric kettles Plates and dishes TV sets Free tea and coffee
Kitchen
37
Company Day We love it
38
New Year Party
39
It is time to JOIN USThe difference is you Join Professionals
40
hrsoftserveinccom
Copyright copy 2010 SoftServe Inc
QuestionsQuestions
14
Project Management Office
PMO is the project management competence excellence center and home for project managers It is functionally responsible for project management personnel processes and tools as well as Software Development Life Cycles definitions
The main functions of PMO include Project Management competence development Project Managers training and certification Project Managers pool management Project Management processes definition and standardization SDLCrsquos definition standardization and tailoring Projects metrics collecting and quantitative projects status monitoring Project management tools standardization and usage unification Providing qualified PMs from the pool for transitionrotations and new leadsprospects
And even more for you Free PMI certification for employees Project Management Tools training Personal and Professional development training
15
Software Development Office
This structural unit was created as part of an integrating consulting center which takes care of all the companyrsquos developers regardless of what department they work in
The main functions of SDO include Assessing the current level of knowledge and skills within a certain competence with a view to promotion Assisting in promotion and acquisition of new professional skills and knowledge Providing technical consultations on issues related to work on current projects or a specific task Ensuring a possibility for developers to be involved in the launch of new and existing projects Providing materials (including video and audio) required for individual training and insight in the material already covered Supplying new and interesting information from the technology world Preparing and conducting workshops and training sessions to develop an insight into subjects related to software and advanced technologies Creating an informal environment for communication and sharing of experience gained through work in the IT industry
And even more for you Free professional certification for employees Software Development Tools training Personal and Professional development training Apprenticeship program vital for junior specialists who are only making their first steps in the professional activity
Java Competence Group
Java
СС++ Competence Group
CC++ LAMP(LinuxApacheMySQLPHP
PerlPythonRuby) FlexFlashRich UI
NET Competence Group
NET Delphi VFP ColdFusionProgress RDBMS (databases)
16
Quality Management Office
The main goal of QM Office (Quality Management Office) is organizing and conducting the software quality assurance developed at SoftServe QA Engineers are engaged in product development process at all project stages
The main functions of QMO include Developing special training system for QC Ensuring QC experience exchange within organization Providing access to all the recourses and experience in the quality assurance sphere acquired during the time SoftServe has been in the software industry Assessing the current level of knowledge and skills within a certain competence with a view to promotion Assisting in promotion and acquisition of new professional skills and knowledge
Opportunities for QAs Manual Testing Automation Testing Consulting Services
And even more for you Free professional certification for employees (ISTQB) QC Tools training Personal and Professional development training Apprenticeship program vital for junior specialists who are only making their first steps in the professional activity
17
Technical Publication Department
The purpose of Technical Publication Department (TPD) is to manage a software documentation intended for end users Technical writers produce quick tours and tutorials glossaries and process documentation and manuals and help systems that explain how to properly use the product
Technical Publications service package includes Technical Writing Technical Editing Localization Consulting
And even more for you Develop skills in writing clearly and concisely Improve your understanding of technical products and processes Understand all types of technical documentation produced for software products Become an expert in convening technical information to all types of audiences
18
BAO Mission
Business analysis is the set of tasks
knowledge and techniques required to identify
business needs and determine solutions to
business problems
Business analyst is the person who works as a
liaison between the business side of an
enterprise and the technical solution providers
in order to understand the structure policies
and operations of an organization and to
recommend solutions that enable the
organization to achieve its goals
The mission of BAO is to develop and maintain the standards for the practice of business analysis at
SoftServe in order to provide efficient and effective BA services for clients and development teams
Business Analysis Office
19
Engagement
The mission of Engagement team is to establish reliable engagement process for new clients and successful start-up of new projects within Development
The additional sub-missions are to support Sales Team during Pre-Sales Sales andor Project Development team during Construction on demand
IT World SoftServe
Engagement managers own the problem statement from the perspective of the customer and thus have the responsibilities to ensure that consulting team both structures the problem solving methodology
correctly and executes on the problem solving methodology
Project Life-Cycle Project Start-up
Engagement Manager functions Performing Gap Analysis between Client and SoftServe people process tools in order to make sure that no gaps will interfere with your successful outsourcing Developing and reviewing strategies and plans Reviewing status and monitoring the resolution of issues Mentoring individuals and assisting in hiring Consulting on industry practices Making sure the team integrates into Client project methodology and corporate culture
20
BAO MissionEvery two years desktop technologies change Every six month web technologies change Every three month something emerges throughout the industry RampD is in charge of evaluation and roll out of emerging technologies at SoftServe
Mainstream Application Services Assessment Improvements Design of scalability Performance Architecture User experience (UX) Usability Maintainability
Primary Enterprise Services Assessment Improvements Design of enterprise architecture SOA ESB BPMBPEL Legacy optimization Enterprise application integration (EAI) Intranet usability
Consulting Services within new projects Feasibility study Proof of concept UX design
And at last if you love to experiment then there is no better place than SoftServersquos RampD
Research amp Development
SoftServe software at MacWorldDesigned for Mac OS X 105 Leopard
Google Android Tech
21
Abilitontrade
22
Abilitontrade
Abiliton ndash a unique approach to software development based on effective team operations of highly qualified professionals use of a flexible development methodology and advanced technologies resulting in a quick and successful creation of applications
People means a team of professionals whose certified level of knowledge and
skill has been recognized by leaders of the global software industry A unique competence management system has been developed to ensure ongoing professional growth of SoftServersquos personnel This system not only sets professional requirements to every professional level and role in the company but also recommends training system training materials and steps needed to achieve higher levels for employees
Processes means a unique method applied to create products for our clients
This method is based on best practices in consulting services provision and software development which are carefully selected and aligned to attain the best value for the client
Tools means an advanced technological toolkit used to ensure high efficiency
of the companyrsquos operations Tools selected in line with Abiliton requirements include both adjusted coding and testing environments and project planning and management systems etc Performance of project teams is significantly increased through the use of the corporate artifact library which contains best code samples and software solutions
23
Abiliton Certificationtrade
24
Careers
25
Career Adviser Our Employees
expectations
satisfactions
EPM Career Adviser (CA) ndash who is that
26
Project Management professional growth Certifications SoftServe has created for Our PMs
= EPM PMO =EmployeePerformanceManagement
ProjectManagementOffice
Professional growth ndash Project Managers
PMI Certification
27
Professional Growth
Performance AppraisalDuring Performance Appraisal employee receives objective feedback on his current work and performance list of action items to cover gaps in communication managerial and general technical skills are being set to achieve high performance
People involved SBU Manager PM TechLead QC Lead Career Advisor
Knowledge EvaluationDuring Knowledge Evaluation gaps in technical background are discovered and ways for further studying are figured out
People involved Center of Excellence
English Level testEnglish Level test takes place in order to evaluate the right level of English of an employee
People involved Language School
IT ExperienceAppropriate experience in IT is required for promotion Required experience differs for each level and position
TrainingPresentationEmployee creates and presents trainingpresentation for others Presentation skills are evaluated
People involved Target Auditory Training Center
External CertificationCertification is the way to confirm your knowledge in IT Being certified means that you possess certain basic knowledge skills and competence in working in or around various kinds of tools technologies or activities
People involved Certification Center
Professional Growth
(Promotion)
Performance Appraisal
English level test
IT Experience
Training Presentation
Knowledge Evaluation
External Certification
28
29
Benefits
Benefits
30
SoftServe University is a partner of the worldrsquos leading testing providers ndash Pearson VUE and Prometric Both providers deliver IT Certification exams globally for most leaders in the certification testing industry such as Microsoft Sun Microsystems Cisco Systems Oracle IBM CompTIA and others
SoftServe Certification Centre
delivers IT Certification exams formost leaders in the certification
testing industry
Certification Center
Whatrsquos in
On site professional certification
Free certification for SoftServe employees
The certification centre provides the following
Exam (test) ordering and delivering
A workplace for taking the exam
Proctoring the exam (test)
Examination score report
31
The objective of the Language School is to ensure our employees have all conditions for
comfortable work and communication so
An effective foreign language program for IT industry developed
Using best practices in conducting business correspondence preparing technical documentation taking a
technical interview communicating by phone
Training on presentations meetings negotiations using versatile technologies chat conference call
videoconference systems
Whatrsquos in
English German and Spanish
language courses
Free studies for SoftServe employees
Programs specially developed for IT
Business courses
Language School
32
Standard
Official employment
ldquoWhiterdquo salary and bonuses
24 calendar day of vacation
10 national holidays
Payable sickness leave
8 hours work day
And even more
Additional payable vacation in quantity of 3 working days for
next occasion marriage child birth death of relatives
Additional payable distance learning vacation
Unused vacation days are compensated
Flexible work hours and breaklunch time
Social Guarantees
33
SoftServe encourages a healthy way of life and is governed by the principle
ldquoA Sound Mind in a Sound Bodyrdquo
Whatrsquos in
2 fully equipped onsite gyms
Training equipment Ping pong Billiards (Pool American Russian) Locker rooms and showers
Training programs
Aerobics Shaping Step
And even more for you SoftServe Football Team Sport Championships Ping Pong Billiards Football etc
Free entrance for SoftServe employees and their friends
Working hours 8AM-22PM Monday-Saturday
For Development Centers Sport Subscriptions - you choose what sports to attend
Onsite Gyms
34
SoftServersquos employees may use free services of corporate doctors ndash a pediatrician and a general practitioner
Whatrsquos in
General practitioner
Pediatrician
Free service 247
Service available in all offices
Consultations
- via phone
- at office
- at home
Corporate doctors
35
You have a unique chance to take advantage of SoftServersquos discount program ndash a system of discounts offered only to the companyrsquos employees Best companies are among the programrsquos partners
To get a discount one needs to have a discount card issued to every employee during employment
Whatrsquos in
Program available in all offices
- Lviv- Rivne- Chernivtsi- Ivano-Frankivsk- Dnipropetrovsk- Sevastopol
The list of partners is constantly updated
More than 200 partners from different industries
- Restaurants- Night-Clubs- Pharmacies- Shops- Services- Insurance companies
Discount ranges 3-40
Discount Program
36
There is a kitchen on every floor of our companyrsquos offices to make our employeesrsquo life as comfortable as possible
Whatrsquos in
All kitchens are equipped with
Refrigerators Microwave ovens Coffee machines Electric kettles Plates and dishes TV sets Free tea and coffee
Kitchen
37
Company Day We love it
38
New Year Party
39
It is time to JOIN USThe difference is you Join Professionals
40
hrsoftserveinccom
Copyright copy 2010 SoftServe Inc
QuestionsQuestions
15
Software Development Office
This structural unit was created as part of an integrating consulting center which takes care of all the companyrsquos developers regardless of what department they work in
The main functions of SDO include Assessing the current level of knowledge and skills within a certain competence with a view to promotion Assisting in promotion and acquisition of new professional skills and knowledge Providing technical consultations on issues related to work on current projects or a specific task Ensuring a possibility for developers to be involved in the launch of new and existing projects Providing materials (including video and audio) required for individual training and insight in the material already covered Supplying new and interesting information from the technology world Preparing and conducting workshops and training sessions to develop an insight into subjects related to software and advanced technologies Creating an informal environment for communication and sharing of experience gained through work in the IT industry
And even more for you Free professional certification for employees Software Development Tools training Personal and Professional development training Apprenticeship program vital for junior specialists who are only making their first steps in the professional activity
Java Competence Group
Java
СС++ Competence Group
CC++ LAMP(LinuxApacheMySQLPHP
PerlPythonRuby) FlexFlashRich UI
NET Competence Group
NET Delphi VFP ColdFusionProgress RDBMS (databases)
16
Quality Management Office
The main goal of QM Office (Quality Management Office) is organizing and conducting the software quality assurance developed at SoftServe QA Engineers are engaged in product development process at all project stages
The main functions of QMO include Developing special training system for QC Ensuring QC experience exchange within organization Providing access to all the recourses and experience in the quality assurance sphere acquired during the time SoftServe has been in the software industry Assessing the current level of knowledge and skills within a certain competence with a view to promotion Assisting in promotion and acquisition of new professional skills and knowledge
Opportunities for QAs Manual Testing Automation Testing Consulting Services
And even more for you Free professional certification for employees (ISTQB) QC Tools training Personal and Professional development training Apprenticeship program vital for junior specialists who are only making their first steps in the professional activity
17
Technical Publication Department
The purpose of Technical Publication Department (TPD) is to manage a software documentation intended for end users Technical writers produce quick tours and tutorials glossaries and process documentation and manuals and help systems that explain how to properly use the product
Technical Publications service package includes Technical Writing Technical Editing Localization Consulting
And even more for you Develop skills in writing clearly and concisely Improve your understanding of technical products and processes Understand all types of technical documentation produced for software products Become an expert in convening technical information to all types of audiences
18
BAO Mission
Business analysis is the set of tasks
knowledge and techniques required to identify
business needs and determine solutions to
business problems
Business analyst is the person who works as a
liaison between the business side of an
enterprise and the technical solution providers
in order to understand the structure policies
and operations of an organization and to
recommend solutions that enable the
organization to achieve its goals
The mission of BAO is to develop and maintain the standards for the practice of business analysis at
SoftServe in order to provide efficient and effective BA services for clients and development teams
Business Analysis Office
19
Engagement
The mission of Engagement team is to establish reliable engagement process for new clients and successful start-up of new projects within Development
The additional sub-missions are to support Sales Team during Pre-Sales Sales andor Project Development team during Construction on demand
IT World SoftServe
Engagement managers own the problem statement from the perspective of the customer and thus have the responsibilities to ensure that consulting team both structures the problem solving methodology
correctly and executes on the problem solving methodology
Project Life-Cycle Project Start-up
Engagement Manager functions Performing Gap Analysis between Client and SoftServe people process tools in order to make sure that no gaps will interfere with your successful outsourcing Developing and reviewing strategies and plans Reviewing status and monitoring the resolution of issues Mentoring individuals and assisting in hiring Consulting on industry practices Making sure the team integrates into Client project methodology and corporate culture
20
BAO MissionEvery two years desktop technologies change Every six month web technologies change Every three month something emerges throughout the industry RampD is in charge of evaluation and roll out of emerging technologies at SoftServe
Mainstream Application Services Assessment Improvements Design of scalability Performance Architecture User experience (UX) Usability Maintainability
Primary Enterprise Services Assessment Improvements Design of enterprise architecture SOA ESB BPMBPEL Legacy optimization Enterprise application integration (EAI) Intranet usability
Consulting Services within new projects Feasibility study Proof of concept UX design
And at last if you love to experiment then there is no better place than SoftServersquos RampD
Research amp Development
SoftServe software at MacWorldDesigned for Mac OS X 105 Leopard
Google Android Tech
21
Abilitontrade
22
Abilitontrade
Abiliton ndash a unique approach to software development based on effective team operations of highly qualified professionals use of a flexible development methodology and advanced technologies resulting in a quick and successful creation of applications
People means a team of professionals whose certified level of knowledge and
skill has been recognized by leaders of the global software industry A unique competence management system has been developed to ensure ongoing professional growth of SoftServersquos personnel This system not only sets professional requirements to every professional level and role in the company but also recommends training system training materials and steps needed to achieve higher levels for employees
Processes means a unique method applied to create products for our clients
This method is based on best practices in consulting services provision and software development which are carefully selected and aligned to attain the best value for the client
Tools means an advanced technological toolkit used to ensure high efficiency
of the companyrsquos operations Tools selected in line with Abiliton requirements include both adjusted coding and testing environments and project planning and management systems etc Performance of project teams is significantly increased through the use of the corporate artifact library which contains best code samples and software solutions
23
Abiliton Certificationtrade
24
Careers
25
Career Adviser Our Employees
expectations
satisfactions
EPM Career Adviser (CA) ndash who is that
26
Project Management professional growth Certifications SoftServe has created for Our PMs
= EPM PMO =EmployeePerformanceManagement
ProjectManagementOffice
Professional growth ndash Project Managers
PMI Certification
27
Professional Growth
Performance AppraisalDuring Performance Appraisal employee receives objective feedback on his current work and performance list of action items to cover gaps in communication managerial and general technical skills are being set to achieve high performance
People involved SBU Manager PM TechLead QC Lead Career Advisor
Knowledge EvaluationDuring Knowledge Evaluation gaps in technical background are discovered and ways for further studying are figured out
People involved Center of Excellence
English Level testEnglish Level test takes place in order to evaluate the right level of English of an employee
People involved Language School
IT ExperienceAppropriate experience in IT is required for promotion Required experience differs for each level and position
TrainingPresentationEmployee creates and presents trainingpresentation for others Presentation skills are evaluated
People involved Target Auditory Training Center
External CertificationCertification is the way to confirm your knowledge in IT Being certified means that you possess certain basic knowledge skills and competence in working in or around various kinds of tools technologies or activities
People involved Certification Center
Professional Growth
(Promotion)
Performance Appraisal
English level test
IT Experience
Training Presentation
Knowledge Evaluation
External Certification
28
29
Benefits
Benefits
30
SoftServe University is a partner of the worldrsquos leading testing providers ndash Pearson VUE and Prometric Both providers deliver IT Certification exams globally for most leaders in the certification testing industry such as Microsoft Sun Microsystems Cisco Systems Oracle IBM CompTIA and others
SoftServe Certification Centre
delivers IT Certification exams formost leaders in the certification
testing industry
Certification Center
Whatrsquos in
On site professional certification
Free certification for SoftServe employees
The certification centre provides the following
Exam (test) ordering and delivering
A workplace for taking the exam
Proctoring the exam (test)
Examination score report
31
The objective of the Language School is to ensure our employees have all conditions for
comfortable work and communication so
An effective foreign language program for IT industry developed
Using best practices in conducting business correspondence preparing technical documentation taking a
technical interview communicating by phone
Training on presentations meetings negotiations using versatile technologies chat conference call
videoconference systems
Whatrsquos in
English German and Spanish
language courses
Free studies for SoftServe employees
Programs specially developed for IT
Business courses
Language School
32
Standard
Official employment
ldquoWhiterdquo salary and bonuses
24 calendar day of vacation
10 national holidays
Payable sickness leave
8 hours work day
And even more
Additional payable vacation in quantity of 3 working days for
next occasion marriage child birth death of relatives
Additional payable distance learning vacation
Unused vacation days are compensated
Flexible work hours and breaklunch time
Social Guarantees
33
SoftServe encourages a healthy way of life and is governed by the principle
ldquoA Sound Mind in a Sound Bodyrdquo
Whatrsquos in
2 fully equipped onsite gyms
Training equipment Ping pong Billiards (Pool American Russian) Locker rooms and showers
Training programs
Aerobics Shaping Step
And even more for you SoftServe Football Team Sport Championships Ping Pong Billiards Football etc
Free entrance for SoftServe employees and their friends
Working hours 8AM-22PM Monday-Saturday
For Development Centers Sport Subscriptions - you choose what sports to attend
Onsite Gyms
34
SoftServersquos employees may use free services of corporate doctors ndash a pediatrician and a general practitioner
Whatrsquos in
General practitioner
Pediatrician
Free service 247
Service available in all offices
Consultations
- via phone
- at office
- at home
Corporate doctors
35
You have a unique chance to take advantage of SoftServersquos discount program ndash a system of discounts offered only to the companyrsquos employees Best companies are among the programrsquos partners
To get a discount one needs to have a discount card issued to every employee during employment
Whatrsquos in
Program available in all offices
- Lviv- Rivne- Chernivtsi- Ivano-Frankivsk- Dnipropetrovsk- Sevastopol
The list of partners is constantly updated
More than 200 partners from different industries
- Restaurants- Night-Clubs- Pharmacies- Shops- Services- Insurance companies
Discount ranges 3-40
Discount Program
36
There is a kitchen on every floor of our companyrsquos offices to make our employeesrsquo life as comfortable as possible
Whatrsquos in
All kitchens are equipped with
Refrigerators Microwave ovens Coffee machines Electric kettles Plates and dishes TV sets Free tea and coffee
Kitchen
37
Company Day We love it
38
New Year Party
39
It is time to JOIN USThe difference is you Join Professionals
40
hrsoftserveinccom
Copyright copy 2010 SoftServe Inc
QuestionsQuestions
16
Quality Management Office
The main goal of QM Office (Quality Management Office) is organizing and conducting the software quality assurance developed at SoftServe QA Engineers are engaged in product development process at all project stages
The main functions of QMO include Developing special training system for QC Ensuring QC experience exchange within organization Providing access to all the recourses and experience in the quality assurance sphere acquired during the time SoftServe has been in the software industry Assessing the current level of knowledge and skills within a certain competence with a view to promotion Assisting in promotion and acquisition of new professional skills and knowledge
Opportunities for QAs Manual Testing Automation Testing Consulting Services
And even more for you Free professional certification for employees (ISTQB) QC Tools training Personal and Professional development training Apprenticeship program vital for junior specialists who are only making their first steps in the professional activity
17
Technical Publication Department
The purpose of Technical Publication Department (TPD) is to manage a software documentation intended for end users Technical writers produce quick tours and tutorials glossaries and process documentation and manuals and help systems that explain how to properly use the product
Technical Publications service package includes Technical Writing Technical Editing Localization Consulting
And even more for you Develop skills in writing clearly and concisely Improve your understanding of technical products and processes Understand all types of technical documentation produced for software products Become an expert in convening technical information to all types of audiences
18
BAO Mission
Business analysis is the set of tasks
knowledge and techniques required to identify
business needs and determine solutions to
business problems
Business analyst is the person who works as a
liaison between the business side of an
enterprise and the technical solution providers
in order to understand the structure policies
and operations of an organization and to
recommend solutions that enable the
organization to achieve its goals
The mission of BAO is to develop and maintain the standards for the practice of business analysis at
SoftServe in order to provide efficient and effective BA services for clients and development teams
Business Analysis Office
19
Engagement
The mission of Engagement team is to establish reliable engagement process for new clients and successful start-up of new projects within Development
The additional sub-missions are to support Sales Team during Pre-Sales Sales andor Project Development team during Construction on demand
IT World SoftServe
Engagement managers own the problem statement from the perspective of the customer and thus have the responsibilities to ensure that consulting team both structures the problem solving methodology
correctly and executes on the problem solving methodology
Project Life-Cycle Project Start-up
Engagement Manager functions Performing Gap Analysis between Client and SoftServe people process tools in order to make sure that no gaps will interfere with your successful outsourcing Developing and reviewing strategies and plans Reviewing status and monitoring the resolution of issues Mentoring individuals and assisting in hiring Consulting on industry practices Making sure the team integrates into Client project methodology and corporate culture
20
BAO MissionEvery two years desktop technologies change Every six month web technologies change Every three month something emerges throughout the industry RampD is in charge of evaluation and roll out of emerging technologies at SoftServe
Mainstream Application Services Assessment Improvements Design of scalability Performance Architecture User experience (UX) Usability Maintainability
Primary Enterprise Services Assessment Improvements Design of enterprise architecture SOA ESB BPMBPEL Legacy optimization Enterprise application integration (EAI) Intranet usability
Consulting Services within new projects Feasibility study Proof of concept UX design
And at last if you love to experiment then there is no better place than SoftServersquos RampD
Research amp Development
SoftServe software at MacWorldDesigned for Mac OS X 105 Leopard
Google Android Tech
21
Abilitontrade
22
Abilitontrade
Abiliton ndash a unique approach to software development based on effective team operations of highly qualified professionals use of a flexible development methodology and advanced technologies resulting in a quick and successful creation of applications
People means a team of professionals whose certified level of knowledge and
skill has been recognized by leaders of the global software industry A unique competence management system has been developed to ensure ongoing professional growth of SoftServersquos personnel This system not only sets professional requirements to every professional level and role in the company but also recommends training system training materials and steps needed to achieve higher levels for employees
Processes means a unique method applied to create products for our clients
This method is based on best practices in consulting services provision and software development which are carefully selected and aligned to attain the best value for the client
Tools means an advanced technological toolkit used to ensure high efficiency
of the companyrsquos operations Tools selected in line with Abiliton requirements include both adjusted coding and testing environments and project planning and management systems etc Performance of project teams is significantly increased through the use of the corporate artifact library which contains best code samples and software solutions
23
Abiliton Certificationtrade
24
Careers
25
Career Adviser Our Employees
expectations
satisfactions
EPM Career Adviser (CA) ndash who is that
26
Project Management professional growth Certifications SoftServe has created for Our PMs
= EPM PMO =EmployeePerformanceManagement
ProjectManagementOffice
Professional growth ndash Project Managers
PMI Certification
27
Professional Growth
Performance AppraisalDuring Performance Appraisal employee receives objective feedback on his current work and performance list of action items to cover gaps in communication managerial and general technical skills are being set to achieve high performance
People involved SBU Manager PM TechLead QC Lead Career Advisor
Knowledge EvaluationDuring Knowledge Evaluation gaps in technical background are discovered and ways for further studying are figured out
People involved Center of Excellence
English Level testEnglish Level test takes place in order to evaluate the right level of English of an employee
People involved Language School
IT ExperienceAppropriate experience in IT is required for promotion Required experience differs for each level and position
TrainingPresentationEmployee creates and presents trainingpresentation for others Presentation skills are evaluated
People involved Target Auditory Training Center
External CertificationCertification is the way to confirm your knowledge in IT Being certified means that you possess certain basic knowledge skills and competence in working in or around various kinds of tools technologies or activities
People involved Certification Center
Professional Growth
(Promotion)
Performance Appraisal
English level test
IT Experience
Training Presentation
Knowledge Evaluation
External Certification
28
29
Benefits
Benefits
30
SoftServe University is a partner of the worldrsquos leading testing providers ndash Pearson VUE and Prometric Both providers deliver IT Certification exams globally for most leaders in the certification testing industry such as Microsoft Sun Microsystems Cisco Systems Oracle IBM CompTIA and others
SoftServe Certification Centre
delivers IT Certification exams formost leaders in the certification
testing industry
Certification Center
Whatrsquos in
On site professional certification
Free certification for SoftServe employees
The certification centre provides the following
Exam (test) ordering and delivering
A workplace for taking the exam
Proctoring the exam (test)
Examination score report
31
The objective of the Language School is to ensure our employees have all conditions for
comfortable work and communication so
An effective foreign language program for IT industry developed
Using best practices in conducting business correspondence preparing technical documentation taking a
technical interview communicating by phone
Training on presentations meetings negotiations using versatile technologies chat conference call
videoconference systems
Whatrsquos in
English German and Spanish
language courses
Free studies for SoftServe employees
Programs specially developed for IT
Business courses
Language School
32
Standard
Official employment
ldquoWhiterdquo salary and bonuses
24 calendar day of vacation
10 national holidays
Payable sickness leave
8 hours work day
And even more
Additional payable vacation in quantity of 3 working days for
next occasion marriage child birth death of relatives
Additional payable distance learning vacation
Unused vacation days are compensated
Flexible work hours and breaklunch time
Social Guarantees
33
SoftServe encourages a healthy way of life and is governed by the principle
ldquoA Sound Mind in a Sound Bodyrdquo
Whatrsquos in
2 fully equipped onsite gyms
Training equipment Ping pong Billiards (Pool American Russian) Locker rooms and showers
Training programs
Aerobics Shaping Step
And even more for you SoftServe Football Team Sport Championships Ping Pong Billiards Football etc
Free entrance for SoftServe employees and their friends
Working hours 8AM-22PM Monday-Saturday
For Development Centers Sport Subscriptions - you choose what sports to attend
Onsite Gyms
34
SoftServersquos employees may use free services of corporate doctors ndash a pediatrician and a general practitioner
Whatrsquos in
General practitioner
Pediatrician
Free service 247
Service available in all offices
Consultations
- via phone
- at office
- at home
Corporate doctors
35
You have a unique chance to take advantage of SoftServersquos discount program ndash a system of discounts offered only to the companyrsquos employees Best companies are among the programrsquos partners
To get a discount one needs to have a discount card issued to every employee during employment
Whatrsquos in
Program available in all offices
- Lviv- Rivne- Chernivtsi- Ivano-Frankivsk- Dnipropetrovsk- Sevastopol
The list of partners is constantly updated
More than 200 partners from different industries
- Restaurants- Night-Clubs- Pharmacies- Shops- Services- Insurance companies
Discount ranges 3-40
Discount Program
36
There is a kitchen on every floor of our companyrsquos offices to make our employeesrsquo life as comfortable as possible
Whatrsquos in
All kitchens are equipped with
Refrigerators Microwave ovens Coffee machines Electric kettles Plates and dishes TV sets Free tea and coffee
Kitchen
37
Company Day We love it
38
New Year Party
39
It is time to JOIN USThe difference is you Join Professionals
40
hrsoftserveinccom
Copyright copy 2010 SoftServe Inc
QuestionsQuestions
17
Technical Publication Department
The purpose of Technical Publication Department (TPD) is to manage a software documentation intended for end users Technical writers produce quick tours and tutorials glossaries and process documentation and manuals and help systems that explain how to properly use the product
Technical Publications service package includes Technical Writing Technical Editing Localization Consulting
And even more for you Develop skills in writing clearly and concisely Improve your understanding of technical products and processes Understand all types of technical documentation produced for software products Become an expert in convening technical information to all types of audiences
18
BAO Mission
Business analysis is the set of tasks
knowledge and techniques required to identify
business needs and determine solutions to
business problems
Business analyst is the person who works as a
liaison between the business side of an
enterprise and the technical solution providers
in order to understand the structure policies
and operations of an organization and to
recommend solutions that enable the
organization to achieve its goals
The mission of BAO is to develop and maintain the standards for the practice of business analysis at
SoftServe in order to provide efficient and effective BA services for clients and development teams
Business Analysis Office
19
Engagement
The mission of Engagement team is to establish reliable engagement process for new clients and successful start-up of new projects within Development
The additional sub-missions are to support Sales Team during Pre-Sales Sales andor Project Development team during Construction on demand
IT World SoftServe
Engagement managers own the problem statement from the perspective of the customer and thus have the responsibilities to ensure that consulting team both structures the problem solving methodology
correctly and executes on the problem solving methodology
Project Life-Cycle Project Start-up
Engagement Manager functions Performing Gap Analysis between Client and SoftServe people process tools in order to make sure that no gaps will interfere with your successful outsourcing Developing and reviewing strategies and plans Reviewing status and monitoring the resolution of issues Mentoring individuals and assisting in hiring Consulting on industry practices Making sure the team integrates into Client project methodology and corporate culture
20
BAO MissionEvery two years desktop technologies change Every six month web technologies change Every three month something emerges throughout the industry RampD is in charge of evaluation and roll out of emerging technologies at SoftServe
Mainstream Application Services Assessment Improvements Design of scalability Performance Architecture User experience (UX) Usability Maintainability
Primary Enterprise Services Assessment Improvements Design of enterprise architecture SOA ESB BPMBPEL Legacy optimization Enterprise application integration (EAI) Intranet usability
Consulting Services within new projects Feasibility study Proof of concept UX design
And at last if you love to experiment then there is no better place than SoftServersquos RampD
Research amp Development
SoftServe software at MacWorldDesigned for Mac OS X 105 Leopard
Google Android Tech
21
Abilitontrade
22
Abilitontrade
Abiliton ndash a unique approach to software development based on effective team operations of highly qualified professionals use of a flexible development methodology and advanced technologies resulting in a quick and successful creation of applications
People means a team of professionals whose certified level of knowledge and
skill has been recognized by leaders of the global software industry A unique competence management system has been developed to ensure ongoing professional growth of SoftServersquos personnel This system not only sets professional requirements to every professional level and role in the company but also recommends training system training materials and steps needed to achieve higher levels for employees
Processes means a unique method applied to create products for our clients
This method is based on best practices in consulting services provision and software development which are carefully selected and aligned to attain the best value for the client
Tools means an advanced technological toolkit used to ensure high efficiency
of the companyrsquos operations Tools selected in line with Abiliton requirements include both adjusted coding and testing environments and project planning and management systems etc Performance of project teams is significantly increased through the use of the corporate artifact library which contains best code samples and software solutions
23
Abiliton Certificationtrade
24
Careers
25
Career Adviser Our Employees
expectations
satisfactions
EPM Career Adviser (CA) ndash who is that
26
Project Management professional growth Certifications SoftServe has created for Our PMs
= EPM PMO =EmployeePerformanceManagement
ProjectManagementOffice
Professional growth ndash Project Managers
PMI Certification
27
Professional Growth
Performance AppraisalDuring Performance Appraisal employee receives objective feedback on his current work and performance list of action items to cover gaps in communication managerial and general technical skills are being set to achieve high performance
People involved SBU Manager PM TechLead QC Lead Career Advisor
Knowledge EvaluationDuring Knowledge Evaluation gaps in technical background are discovered and ways for further studying are figured out
People involved Center of Excellence
English Level testEnglish Level test takes place in order to evaluate the right level of English of an employee
People involved Language School
IT ExperienceAppropriate experience in IT is required for promotion Required experience differs for each level and position
TrainingPresentationEmployee creates and presents trainingpresentation for others Presentation skills are evaluated
People involved Target Auditory Training Center
External CertificationCertification is the way to confirm your knowledge in IT Being certified means that you possess certain basic knowledge skills and competence in working in or around various kinds of tools technologies or activities
People involved Certification Center
Professional Growth
(Promotion)
Performance Appraisal
English level test
IT Experience
Training Presentation
Knowledge Evaluation
External Certification
28
29
Benefits
Benefits
30
SoftServe University is a partner of the worldrsquos leading testing providers ndash Pearson VUE and Prometric Both providers deliver IT Certification exams globally for most leaders in the certification testing industry such as Microsoft Sun Microsystems Cisco Systems Oracle IBM CompTIA and others
SoftServe Certification Centre
delivers IT Certification exams formost leaders in the certification
testing industry
Certification Center
Whatrsquos in
On site professional certification
Free certification for SoftServe employees
The certification centre provides the following
Exam (test) ordering and delivering
A workplace for taking the exam
Proctoring the exam (test)
Examination score report
31
The objective of the Language School is to ensure our employees have all conditions for
comfortable work and communication so
An effective foreign language program for IT industry developed
Using best practices in conducting business correspondence preparing technical documentation taking a
technical interview communicating by phone
Training on presentations meetings negotiations using versatile technologies chat conference call
videoconference systems
Whatrsquos in
English German and Spanish
language courses
Free studies for SoftServe employees
Programs specially developed for IT
Business courses
Language School
32
Standard
Official employment
ldquoWhiterdquo salary and bonuses
24 calendar day of vacation
10 national holidays
Payable sickness leave
8 hours work day
And even more
Additional payable vacation in quantity of 3 working days for
next occasion marriage child birth death of relatives
Additional payable distance learning vacation
Unused vacation days are compensated
Flexible work hours and breaklunch time
Social Guarantees
33
SoftServe encourages a healthy way of life and is governed by the principle
ldquoA Sound Mind in a Sound Bodyrdquo
Whatrsquos in
2 fully equipped onsite gyms
Training equipment Ping pong Billiards (Pool American Russian) Locker rooms and showers
Training programs
Aerobics Shaping Step
And even more for you SoftServe Football Team Sport Championships Ping Pong Billiards Football etc
Free entrance for SoftServe employees and their friends
Working hours 8AM-22PM Monday-Saturday
For Development Centers Sport Subscriptions - you choose what sports to attend
Onsite Gyms
34
SoftServersquos employees may use free services of corporate doctors ndash a pediatrician and a general practitioner
Whatrsquos in
General practitioner
Pediatrician
Free service 247
Service available in all offices
Consultations
- via phone
- at office
- at home
Corporate doctors
35
You have a unique chance to take advantage of SoftServersquos discount program ndash a system of discounts offered only to the companyrsquos employees Best companies are among the programrsquos partners
To get a discount one needs to have a discount card issued to every employee during employment
Whatrsquos in
Program available in all offices
- Lviv- Rivne- Chernivtsi- Ivano-Frankivsk- Dnipropetrovsk- Sevastopol
The list of partners is constantly updated
More than 200 partners from different industries
- Restaurants- Night-Clubs- Pharmacies- Shops- Services- Insurance companies
Discount ranges 3-40
Discount Program
36
There is a kitchen on every floor of our companyrsquos offices to make our employeesrsquo life as comfortable as possible
Whatrsquos in
All kitchens are equipped with
Refrigerators Microwave ovens Coffee machines Electric kettles Plates and dishes TV sets Free tea and coffee
Kitchen
37
Company Day We love it
38
New Year Party
39
It is time to JOIN USThe difference is you Join Professionals
40
hrsoftserveinccom
Copyright copy 2010 SoftServe Inc
QuestionsQuestions
18
BAO Mission
Business analysis is the set of tasks
knowledge and techniques required to identify
business needs and determine solutions to
business problems
Business analyst is the person who works as a
liaison between the business side of an
enterprise and the technical solution providers
in order to understand the structure policies
and operations of an organization and to
recommend solutions that enable the
organization to achieve its goals
The mission of BAO is to develop and maintain the standards for the practice of business analysis at
SoftServe in order to provide efficient and effective BA services for clients and development teams
Business Analysis Office
19
Engagement
The mission of Engagement team is to establish reliable engagement process for new clients and successful start-up of new projects within Development
The additional sub-missions are to support Sales Team during Pre-Sales Sales andor Project Development team during Construction on demand
IT World SoftServe
Engagement managers own the problem statement from the perspective of the customer and thus have the responsibilities to ensure that consulting team both structures the problem solving methodology
correctly and executes on the problem solving methodology
Project Life-Cycle Project Start-up
Engagement Manager functions Performing Gap Analysis between Client and SoftServe people process tools in order to make sure that no gaps will interfere with your successful outsourcing Developing and reviewing strategies and plans Reviewing status and monitoring the resolution of issues Mentoring individuals and assisting in hiring Consulting on industry practices Making sure the team integrates into Client project methodology and corporate culture
20
BAO MissionEvery two years desktop technologies change Every six month web technologies change Every three month something emerges throughout the industry RampD is in charge of evaluation and roll out of emerging technologies at SoftServe
Mainstream Application Services Assessment Improvements Design of scalability Performance Architecture User experience (UX) Usability Maintainability
Primary Enterprise Services Assessment Improvements Design of enterprise architecture SOA ESB BPMBPEL Legacy optimization Enterprise application integration (EAI) Intranet usability
Consulting Services within new projects Feasibility study Proof of concept UX design
And at last if you love to experiment then there is no better place than SoftServersquos RampD
Research amp Development
SoftServe software at MacWorldDesigned for Mac OS X 105 Leopard
Google Android Tech
21
Abilitontrade
22
Abilitontrade
Abiliton ndash a unique approach to software development based on effective team operations of highly qualified professionals use of a flexible development methodology and advanced technologies resulting in a quick and successful creation of applications
People means a team of professionals whose certified level of knowledge and
skill has been recognized by leaders of the global software industry A unique competence management system has been developed to ensure ongoing professional growth of SoftServersquos personnel This system not only sets professional requirements to every professional level and role in the company but also recommends training system training materials and steps needed to achieve higher levels for employees
Processes means a unique method applied to create products for our clients
This method is based on best practices in consulting services provision and software development which are carefully selected and aligned to attain the best value for the client
Tools means an advanced technological toolkit used to ensure high efficiency
of the companyrsquos operations Tools selected in line with Abiliton requirements include both adjusted coding and testing environments and project planning and management systems etc Performance of project teams is significantly increased through the use of the corporate artifact library which contains best code samples and software solutions
23
Abiliton Certificationtrade
24
Careers
25
Career Adviser Our Employees
expectations
satisfactions
EPM Career Adviser (CA) ndash who is that
26
Project Management professional growth Certifications SoftServe has created for Our PMs
= EPM PMO =EmployeePerformanceManagement
ProjectManagementOffice
Professional growth ndash Project Managers
PMI Certification
27
Professional Growth
Performance AppraisalDuring Performance Appraisal employee receives objective feedback on his current work and performance list of action items to cover gaps in communication managerial and general technical skills are being set to achieve high performance
People involved SBU Manager PM TechLead QC Lead Career Advisor
Knowledge EvaluationDuring Knowledge Evaluation gaps in technical background are discovered and ways for further studying are figured out
People involved Center of Excellence
English Level testEnglish Level test takes place in order to evaluate the right level of English of an employee
People involved Language School
IT ExperienceAppropriate experience in IT is required for promotion Required experience differs for each level and position
TrainingPresentationEmployee creates and presents trainingpresentation for others Presentation skills are evaluated
People involved Target Auditory Training Center
External CertificationCertification is the way to confirm your knowledge in IT Being certified means that you possess certain basic knowledge skills and competence in working in or around various kinds of tools technologies or activities
People involved Certification Center
Professional Growth
(Promotion)
Performance Appraisal
English level test
IT Experience
Training Presentation
Knowledge Evaluation
External Certification
28
29
Benefits
Benefits
30
SoftServe University is a partner of the worldrsquos leading testing providers ndash Pearson VUE and Prometric Both providers deliver IT Certification exams globally for most leaders in the certification testing industry such as Microsoft Sun Microsystems Cisco Systems Oracle IBM CompTIA and others
SoftServe Certification Centre
delivers IT Certification exams formost leaders in the certification
testing industry
Certification Center
Whatrsquos in
On site professional certification
Free certification for SoftServe employees
The certification centre provides the following
Exam (test) ordering and delivering
A workplace for taking the exam
Proctoring the exam (test)
Examination score report
31
The objective of the Language School is to ensure our employees have all conditions for
comfortable work and communication so
An effective foreign language program for IT industry developed
Using best practices in conducting business correspondence preparing technical documentation taking a
technical interview communicating by phone
Training on presentations meetings negotiations using versatile technologies chat conference call
videoconference systems
Whatrsquos in
English German and Spanish
language courses
Free studies for SoftServe employees
Programs specially developed for IT
Business courses
Language School
32
Standard
Official employment
ldquoWhiterdquo salary and bonuses
24 calendar day of vacation
10 national holidays
Payable sickness leave
8 hours work day
And even more
Additional payable vacation in quantity of 3 working days for
next occasion marriage child birth death of relatives
Additional payable distance learning vacation
Unused vacation days are compensated
Flexible work hours and breaklunch time
Social Guarantees
33
SoftServe encourages a healthy way of life and is governed by the principle
ldquoA Sound Mind in a Sound Bodyrdquo
Whatrsquos in
2 fully equipped onsite gyms
Training equipment Ping pong Billiards (Pool American Russian) Locker rooms and showers
Training programs
Aerobics Shaping Step
And even more for you SoftServe Football Team Sport Championships Ping Pong Billiards Football etc
Free entrance for SoftServe employees and their friends
Working hours 8AM-22PM Monday-Saturday
For Development Centers Sport Subscriptions - you choose what sports to attend
Onsite Gyms
34
SoftServersquos employees may use free services of corporate doctors ndash a pediatrician and a general practitioner
Whatrsquos in
General practitioner
Pediatrician
Free service 247
Service available in all offices
Consultations
- via phone
- at office
- at home
Corporate doctors
35
You have a unique chance to take advantage of SoftServersquos discount program ndash a system of discounts offered only to the companyrsquos employees Best companies are among the programrsquos partners
To get a discount one needs to have a discount card issued to every employee during employment
Whatrsquos in
Program available in all offices
- Lviv- Rivne- Chernivtsi- Ivano-Frankivsk- Dnipropetrovsk- Sevastopol
The list of partners is constantly updated
More than 200 partners from different industries
- Restaurants- Night-Clubs- Pharmacies- Shops- Services- Insurance companies
Discount ranges 3-40
Discount Program
36
There is a kitchen on every floor of our companyrsquos offices to make our employeesrsquo life as comfortable as possible
Whatrsquos in
All kitchens are equipped with
Refrigerators Microwave ovens Coffee machines Electric kettles Plates and dishes TV sets Free tea and coffee
Kitchen
37
Company Day We love it
38
New Year Party
39
It is time to JOIN USThe difference is you Join Professionals
40
hrsoftserveinccom
Copyright copy 2010 SoftServe Inc
QuestionsQuestions
19
Engagement
The mission of Engagement team is to establish reliable engagement process for new clients and successful start-up of new projects within Development
The additional sub-missions are to support Sales Team during Pre-Sales Sales andor Project Development team during Construction on demand
IT World SoftServe
Engagement managers own the problem statement from the perspective of the customer and thus have the responsibilities to ensure that consulting team both structures the problem solving methodology
correctly and executes on the problem solving methodology
Project Life-Cycle Project Start-up
Engagement Manager functions Performing Gap Analysis between Client and SoftServe people process tools in order to make sure that no gaps will interfere with your successful outsourcing Developing and reviewing strategies and plans Reviewing status and monitoring the resolution of issues Mentoring individuals and assisting in hiring Consulting on industry practices Making sure the team integrates into Client project methodology and corporate culture
20
BAO MissionEvery two years desktop technologies change Every six month web technologies change Every three month something emerges throughout the industry RampD is in charge of evaluation and roll out of emerging technologies at SoftServe
Mainstream Application Services Assessment Improvements Design of scalability Performance Architecture User experience (UX) Usability Maintainability
Primary Enterprise Services Assessment Improvements Design of enterprise architecture SOA ESB BPMBPEL Legacy optimization Enterprise application integration (EAI) Intranet usability
Consulting Services within new projects Feasibility study Proof of concept UX design
And at last if you love to experiment then there is no better place than SoftServersquos RampD
Research amp Development
SoftServe software at MacWorldDesigned for Mac OS X 105 Leopard
Google Android Tech
21
Abilitontrade
22
Abilitontrade
Abiliton ndash a unique approach to software development based on effective team operations of highly qualified professionals use of a flexible development methodology and advanced technologies resulting in a quick and successful creation of applications
People means a team of professionals whose certified level of knowledge and
skill has been recognized by leaders of the global software industry A unique competence management system has been developed to ensure ongoing professional growth of SoftServersquos personnel This system not only sets professional requirements to every professional level and role in the company but also recommends training system training materials and steps needed to achieve higher levels for employees
Processes means a unique method applied to create products for our clients
This method is based on best practices in consulting services provision and software development which are carefully selected and aligned to attain the best value for the client
Tools means an advanced technological toolkit used to ensure high efficiency
of the companyrsquos operations Tools selected in line with Abiliton requirements include both adjusted coding and testing environments and project planning and management systems etc Performance of project teams is significantly increased through the use of the corporate artifact library which contains best code samples and software solutions
23
Abiliton Certificationtrade
24
Careers
25
Career Adviser Our Employees
expectations
satisfactions
EPM Career Adviser (CA) ndash who is that
26
Project Management professional growth Certifications SoftServe has created for Our PMs
= EPM PMO =EmployeePerformanceManagement
ProjectManagementOffice
Professional growth ndash Project Managers
PMI Certification
27
Professional Growth
Performance AppraisalDuring Performance Appraisal employee receives objective feedback on his current work and performance list of action items to cover gaps in communication managerial and general technical skills are being set to achieve high performance
People involved SBU Manager PM TechLead QC Lead Career Advisor
Knowledge EvaluationDuring Knowledge Evaluation gaps in technical background are discovered and ways for further studying are figured out
People involved Center of Excellence
English Level testEnglish Level test takes place in order to evaluate the right level of English of an employee
People involved Language School
IT ExperienceAppropriate experience in IT is required for promotion Required experience differs for each level and position
TrainingPresentationEmployee creates and presents trainingpresentation for others Presentation skills are evaluated
People involved Target Auditory Training Center
External CertificationCertification is the way to confirm your knowledge in IT Being certified means that you possess certain basic knowledge skills and competence in working in or around various kinds of tools technologies or activities
People involved Certification Center
Professional Growth
(Promotion)
Performance Appraisal
English level test
IT Experience
Training Presentation
Knowledge Evaluation
External Certification
28
29
Benefits
Benefits
30
SoftServe University is a partner of the worldrsquos leading testing providers ndash Pearson VUE and Prometric Both providers deliver IT Certification exams globally for most leaders in the certification testing industry such as Microsoft Sun Microsystems Cisco Systems Oracle IBM CompTIA and others
SoftServe Certification Centre
delivers IT Certification exams formost leaders in the certification
testing industry
Certification Center
Whatrsquos in
On site professional certification
Free certification for SoftServe employees
The certification centre provides the following
Exam (test) ordering and delivering
A workplace for taking the exam
Proctoring the exam (test)
Examination score report
31
The objective of the Language School is to ensure our employees have all conditions for
comfortable work and communication so
An effective foreign language program for IT industry developed
Using best practices in conducting business correspondence preparing technical documentation taking a
technical interview communicating by phone
Training on presentations meetings negotiations using versatile technologies chat conference call
videoconference systems
Whatrsquos in
English German and Spanish
language courses
Free studies for SoftServe employees
Programs specially developed for IT
Business courses
Language School
32
Standard
Official employment
ldquoWhiterdquo salary and bonuses
24 calendar day of vacation
10 national holidays
Payable sickness leave
8 hours work day
And even more
Additional payable vacation in quantity of 3 working days for
next occasion marriage child birth death of relatives
Additional payable distance learning vacation
Unused vacation days are compensated
Flexible work hours and breaklunch time
Social Guarantees
33
SoftServe encourages a healthy way of life and is governed by the principle
ldquoA Sound Mind in a Sound Bodyrdquo
Whatrsquos in
2 fully equipped onsite gyms
Training equipment Ping pong Billiards (Pool American Russian) Locker rooms and showers
Training programs
Aerobics Shaping Step
And even more for you SoftServe Football Team Sport Championships Ping Pong Billiards Football etc
Free entrance for SoftServe employees and their friends
Working hours 8AM-22PM Monday-Saturday
For Development Centers Sport Subscriptions - you choose what sports to attend
Onsite Gyms
34
SoftServersquos employees may use free services of corporate doctors ndash a pediatrician and a general practitioner
Whatrsquos in
General practitioner
Pediatrician
Free service 247
Service available in all offices
Consultations
- via phone
- at office
- at home
Corporate doctors
35
You have a unique chance to take advantage of SoftServersquos discount program ndash a system of discounts offered only to the companyrsquos employees Best companies are among the programrsquos partners
To get a discount one needs to have a discount card issued to every employee during employment
Whatrsquos in
Program available in all offices
- Lviv- Rivne- Chernivtsi- Ivano-Frankivsk- Dnipropetrovsk- Sevastopol
The list of partners is constantly updated
More than 200 partners from different industries
- Restaurants- Night-Clubs- Pharmacies- Shops- Services- Insurance companies
Discount ranges 3-40
Discount Program
36
There is a kitchen on every floor of our companyrsquos offices to make our employeesrsquo life as comfortable as possible
Whatrsquos in
All kitchens are equipped with
Refrigerators Microwave ovens Coffee machines Electric kettles Plates and dishes TV sets Free tea and coffee
Kitchen
37
Company Day We love it
38
New Year Party
39
It is time to JOIN USThe difference is you Join Professionals
40
hrsoftserveinccom
Copyright copy 2010 SoftServe Inc
QuestionsQuestions
20
BAO MissionEvery two years desktop technologies change Every six month web technologies change Every three month something emerges throughout the industry RampD is in charge of evaluation and roll out of emerging technologies at SoftServe
Mainstream Application Services Assessment Improvements Design of scalability Performance Architecture User experience (UX) Usability Maintainability
Primary Enterprise Services Assessment Improvements Design of enterprise architecture SOA ESB BPMBPEL Legacy optimization Enterprise application integration (EAI) Intranet usability
Consulting Services within new projects Feasibility study Proof of concept UX design
And at last if you love to experiment then there is no better place than SoftServersquos RampD
Research amp Development
SoftServe software at MacWorldDesigned for Mac OS X 105 Leopard
Google Android Tech
21
Abilitontrade
22
Abilitontrade
Abiliton ndash a unique approach to software development based on effective team operations of highly qualified professionals use of a flexible development methodology and advanced technologies resulting in a quick and successful creation of applications
People means a team of professionals whose certified level of knowledge and
skill has been recognized by leaders of the global software industry A unique competence management system has been developed to ensure ongoing professional growth of SoftServersquos personnel This system not only sets professional requirements to every professional level and role in the company but also recommends training system training materials and steps needed to achieve higher levels for employees
Processes means a unique method applied to create products for our clients
This method is based on best practices in consulting services provision and software development which are carefully selected and aligned to attain the best value for the client
Tools means an advanced technological toolkit used to ensure high efficiency
of the companyrsquos operations Tools selected in line with Abiliton requirements include both adjusted coding and testing environments and project planning and management systems etc Performance of project teams is significantly increased through the use of the corporate artifact library which contains best code samples and software solutions
23
Abiliton Certificationtrade
24
Careers
25
Career Adviser Our Employees
expectations
satisfactions
EPM Career Adviser (CA) ndash who is that
26
Project Management professional growth Certifications SoftServe has created for Our PMs
= EPM PMO =EmployeePerformanceManagement
ProjectManagementOffice
Professional growth ndash Project Managers
PMI Certification
27
Professional Growth
Performance AppraisalDuring Performance Appraisal employee receives objective feedback on his current work and performance list of action items to cover gaps in communication managerial and general technical skills are being set to achieve high performance
People involved SBU Manager PM TechLead QC Lead Career Advisor
Knowledge EvaluationDuring Knowledge Evaluation gaps in technical background are discovered and ways for further studying are figured out
People involved Center of Excellence
English Level testEnglish Level test takes place in order to evaluate the right level of English of an employee
People involved Language School
IT ExperienceAppropriate experience in IT is required for promotion Required experience differs for each level and position
TrainingPresentationEmployee creates and presents trainingpresentation for others Presentation skills are evaluated
People involved Target Auditory Training Center
External CertificationCertification is the way to confirm your knowledge in IT Being certified means that you possess certain basic knowledge skills and competence in working in or around various kinds of tools technologies or activities
People involved Certification Center
Professional Growth
(Promotion)
Performance Appraisal
English level test
IT Experience
Training Presentation
Knowledge Evaluation
External Certification
28
29
Benefits
Benefits
30
SoftServe University is a partner of the worldrsquos leading testing providers ndash Pearson VUE and Prometric Both providers deliver IT Certification exams globally for most leaders in the certification testing industry such as Microsoft Sun Microsystems Cisco Systems Oracle IBM CompTIA and others
SoftServe Certification Centre
delivers IT Certification exams formost leaders in the certification
testing industry
Certification Center
Whatrsquos in
On site professional certification
Free certification for SoftServe employees
The certification centre provides the following
Exam (test) ordering and delivering
A workplace for taking the exam
Proctoring the exam (test)
Examination score report
31
The objective of the Language School is to ensure our employees have all conditions for
comfortable work and communication so
An effective foreign language program for IT industry developed
Using best practices in conducting business correspondence preparing technical documentation taking a
technical interview communicating by phone
Training on presentations meetings negotiations using versatile technologies chat conference call
videoconference systems
Whatrsquos in
English German and Spanish
language courses
Free studies for SoftServe employees
Programs specially developed for IT
Business courses
Language School
32
Standard
Official employment
ldquoWhiterdquo salary and bonuses
24 calendar day of vacation
10 national holidays
Payable sickness leave
8 hours work day
And even more
Additional payable vacation in quantity of 3 working days for
next occasion marriage child birth death of relatives
Additional payable distance learning vacation
Unused vacation days are compensated
Flexible work hours and breaklunch time
Social Guarantees
33
SoftServe encourages a healthy way of life and is governed by the principle
ldquoA Sound Mind in a Sound Bodyrdquo
Whatrsquos in
2 fully equipped onsite gyms
Training equipment Ping pong Billiards (Pool American Russian) Locker rooms and showers
Training programs
Aerobics Shaping Step
And even more for you SoftServe Football Team Sport Championships Ping Pong Billiards Football etc
Free entrance for SoftServe employees and their friends
Working hours 8AM-22PM Monday-Saturday
For Development Centers Sport Subscriptions - you choose what sports to attend
Onsite Gyms
34
SoftServersquos employees may use free services of corporate doctors ndash a pediatrician and a general practitioner
Whatrsquos in
General practitioner
Pediatrician
Free service 247
Service available in all offices
Consultations
- via phone
- at office
- at home
Corporate doctors
35
You have a unique chance to take advantage of SoftServersquos discount program ndash a system of discounts offered only to the companyrsquos employees Best companies are among the programrsquos partners
To get a discount one needs to have a discount card issued to every employee during employment
Whatrsquos in
Program available in all offices
- Lviv- Rivne- Chernivtsi- Ivano-Frankivsk- Dnipropetrovsk- Sevastopol
The list of partners is constantly updated
More than 200 partners from different industries
- Restaurants- Night-Clubs- Pharmacies- Shops- Services- Insurance companies
Discount ranges 3-40
Discount Program
36
There is a kitchen on every floor of our companyrsquos offices to make our employeesrsquo life as comfortable as possible
Whatrsquos in
All kitchens are equipped with
Refrigerators Microwave ovens Coffee machines Electric kettles Plates and dishes TV sets Free tea and coffee
Kitchen
37
Company Day We love it
38
New Year Party
39
It is time to JOIN USThe difference is you Join Professionals
40
hrsoftserveinccom
Copyright copy 2010 SoftServe Inc
QuestionsQuestions
21
Abilitontrade
22
Abilitontrade
Abiliton ndash a unique approach to software development based on effective team operations of highly qualified professionals use of a flexible development methodology and advanced technologies resulting in a quick and successful creation of applications
People means a team of professionals whose certified level of knowledge and
skill has been recognized by leaders of the global software industry A unique competence management system has been developed to ensure ongoing professional growth of SoftServersquos personnel This system not only sets professional requirements to every professional level and role in the company but also recommends training system training materials and steps needed to achieve higher levels for employees
Processes means a unique method applied to create products for our clients
This method is based on best practices in consulting services provision and software development which are carefully selected and aligned to attain the best value for the client
Tools means an advanced technological toolkit used to ensure high efficiency
of the companyrsquos operations Tools selected in line with Abiliton requirements include both adjusted coding and testing environments and project planning and management systems etc Performance of project teams is significantly increased through the use of the corporate artifact library which contains best code samples and software solutions
23
Abiliton Certificationtrade
24
Careers
25
Career Adviser Our Employees
expectations
satisfactions
EPM Career Adviser (CA) ndash who is that
26
Project Management professional growth Certifications SoftServe has created for Our PMs
= EPM PMO =EmployeePerformanceManagement
ProjectManagementOffice
Professional growth ndash Project Managers
PMI Certification
27
Professional Growth
Performance AppraisalDuring Performance Appraisal employee receives objective feedback on his current work and performance list of action items to cover gaps in communication managerial and general technical skills are being set to achieve high performance
People involved SBU Manager PM TechLead QC Lead Career Advisor
Knowledge EvaluationDuring Knowledge Evaluation gaps in technical background are discovered and ways for further studying are figured out
People involved Center of Excellence
English Level testEnglish Level test takes place in order to evaluate the right level of English of an employee
People involved Language School
IT ExperienceAppropriate experience in IT is required for promotion Required experience differs for each level and position
TrainingPresentationEmployee creates and presents trainingpresentation for others Presentation skills are evaluated
People involved Target Auditory Training Center
External CertificationCertification is the way to confirm your knowledge in IT Being certified means that you possess certain basic knowledge skills and competence in working in or around various kinds of tools technologies or activities
People involved Certification Center
Professional Growth
(Promotion)
Performance Appraisal
English level test
IT Experience
Training Presentation
Knowledge Evaluation
External Certification
28
29
Benefits
Benefits
30
SoftServe University is a partner of the worldrsquos leading testing providers ndash Pearson VUE and Prometric Both providers deliver IT Certification exams globally for most leaders in the certification testing industry such as Microsoft Sun Microsystems Cisco Systems Oracle IBM CompTIA and others
SoftServe Certification Centre
delivers IT Certification exams formost leaders in the certification
testing industry
Certification Center
Whatrsquos in
On site professional certification
Free certification for SoftServe employees
The certification centre provides the following
Exam (test) ordering and delivering
A workplace for taking the exam
Proctoring the exam (test)
Examination score report
31
The objective of the Language School is to ensure our employees have all conditions for
comfortable work and communication so
An effective foreign language program for IT industry developed
Using best practices in conducting business correspondence preparing technical documentation taking a
technical interview communicating by phone
Training on presentations meetings negotiations using versatile technologies chat conference call
videoconference systems
Whatrsquos in
English German and Spanish
language courses
Free studies for SoftServe employees
Programs specially developed for IT
Business courses
Language School
32
Standard
Official employment
ldquoWhiterdquo salary and bonuses
24 calendar day of vacation
10 national holidays
Payable sickness leave
8 hours work day
And even more
Additional payable vacation in quantity of 3 working days for
next occasion marriage child birth death of relatives
Additional payable distance learning vacation
Unused vacation days are compensated
Flexible work hours and breaklunch time
Social Guarantees
33
SoftServe encourages a healthy way of life and is governed by the principle
ldquoA Sound Mind in a Sound Bodyrdquo
Whatrsquos in
2 fully equipped onsite gyms
Training equipment Ping pong Billiards (Pool American Russian) Locker rooms and showers
Training programs
Aerobics Shaping Step
And even more for you SoftServe Football Team Sport Championships Ping Pong Billiards Football etc
Free entrance for SoftServe employees and their friends
Working hours 8AM-22PM Monday-Saturday
For Development Centers Sport Subscriptions - you choose what sports to attend
Onsite Gyms
34
SoftServersquos employees may use free services of corporate doctors ndash a pediatrician and a general practitioner
Whatrsquos in
General practitioner
Pediatrician
Free service 247
Service available in all offices
Consultations
- via phone
- at office
- at home
Corporate doctors
35
You have a unique chance to take advantage of SoftServersquos discount program ndash a system of discounts offered only to the companyrsquos employees Best companies are among the programrsquos partners
To get a discount one needs to have a discount card issued to every employee during employment
Whatrsquos in
Program available in all offices
- Lviv- Rivne- Chernivtsi- Ivano-Frankivsk- Dnipropetrovsk- Sevastopol
The list of partners is constantly updated
More than 200 partners from different industries
- Restaurants- Night-Clubs- Pharmacies- Shops- Services- Insurance companies
Discount ranges 3-40
Discount Program
36
There is a kitchen on every floor of our companyrsquos offices to make our employeesrsquo life as comfortable as possible
Whatrsquos in
All kitchens are equipped with
Refrigerators Microwave ovens Coffee machines Electric kettles Plates and dishes TV sets Free tea and coffee
Kitchen
37
Company Day We love it
38
New Year Party
39
It is time to JOIN USThe difference is you Join Professionals
40
hrsoftserveinccom
Copyright copy 2010 SoftServe Inc
QuestionsQuestions
22
Abilitontrade
Abiliton ndash a unique approach to software development based on effective team operations of highly qualified professionals use of a flexible development methodology and advanced technologies resulting in a quick and successful creation of applications
People means a team of professionals whose certified level of knowledge and
skill has been recognized by leaders of the global software industry A unique competence management system has been developed to ensure ongoing professional growth of SoftServersquos personnel This system not only sets professional requirements to every professional level and role in the company but also recommends training system training materials and steps needed to achieve higher levels for employees
Processes means a unique method applied to create products for our clients
This method is based on best practices in consulting services provision and software development which are carefully selected and aligned to attain the best value for the client
Tools means an advanced technological toolkit used to ensure high efficiency
of the companyrsquos operations Tools selected in line with Abiliton requirements include both adjusted coding and testing environments and project planning and management systems etc Performance of project teams is significantly increased through the use of the corporate artifact library which contains best code samples and software solutions
23
Abiliton Certificationtrade
24
Careers
25
Career Adviser Our Employees
expectations
satisfactions
EPM Career Adviser (CA) ndash who is that
26
Project Management professional growth Certifications SoftServe has created for Our PMs
= EPM PMO =EmployeePerformanceManagement
ProjectManagementOffice
Professional growth ndash Project Managers
PMI Certification
27
Professional Growth
Performance AppraisalDuring Performance Appraisal employee receives objective feedback on his current work and performance list of action items to cover gaps in communication managerial and general technical skills are being set to achieve high performance
People involved SBU Manager PM TechLead QC Lead Career Advisor
Knowledge EvaluationDuring Knowledge Evaluation gaps in technical background are discovered and ways for further studying are figured out
People involved Center of Excellence
English Level testEnglish Level test takes place in order to evaluate the right level of English of an employee
People involved Language School
IT ExperienceAppropriate experience in IT is required for promotion Required experience differs for each level and position
TrainingPresentationEmployee creates and presents trainingpresentation for others Presentation skills are evaluated
People involved Target Auditory Training Center
External CertificationCertification is the way to confirm your knowledge in IT Being certified means that you possess certain basic knowledge skills and competence in working in or around various kinds of tools technologies or activities
People involved Certification Center
Professional Growth
(Promotion)
Performance Appraisal
English level test
IT Experience
Training Presentation
Knowledge Evaluation
External Certification
28
29
Benefits
Benefits
30
SoftServe University is a partner of the worldrsquos leading testing providers ndash Pearson VUE and Prometric Both providers deliver IT Certification exams globally for most leaders in the certification testing industry such as Microsoft Sun Microsystems Cisco Systems Oracle IBM CompTIA and others
SoftServe Certification Centre
delivers IT Certification exams formost leaders in the certification
testing industry
Certification Center
Whatrsquos in
On site professional certification
Free certification for SoftServe employees
The certification centre provides the following
Exam (test) ordering and delivering
A workplace for taking the exam
Proctoring the exam (test)
Examination score report
31
The objective of the Language School is to ensure our employees have all conditions for
comfortable work and communication so
An effective foreign language program for IT industry developed
Using best practices in conducting business correspondence preparing technical documentation taking a
technical interview communicating by phone
Training on presentations meetings negotiations using versatile technologies chat conference call
videoconference systems
Whatrsquos in
English German and Spanish
language courses
Free studies for SoftServe employees
Programs specially developed for IT
Business courses
Language School
32
Standard
Official employment
ldquoWhiterdquo salary and bonuses
24 calendar day of vacation
10 national holidays
Payable sickness leave
8 hours work day
And even more
Additional payable vacation in quantity of 3 working days for
next occasion marriage child birth death of relatives
Additional payable distance learning vacation
Unused vacation days are compensated
Flexible work hours and breaklunch time
Social Guarantees
33
SoftServe encourages a healthy way of life and is governed by the principle
ldquoA Sound Mind in a Sound Bodyrdquo
Whatrsquos in
2 fully equipped onsite gyms
Training equipment Ping pong Billiards (Pool American Russian) Locker rooms and showers
Training programs
Aerobics Shaping Step
And even more for you SoftServe Football Team Sport Championships Ping Pong Billiards Football etc
Free entrance for SoftServe employees and their friends
Working hours 8AM-22PM Monday-Saturday
For Development Centers Sport Subscriptions - you choose what sports to attend
Onsite Gyms
34
SoftServersquos employees may use free services of corporate doctors ndash a pediatrician and a general practitioner
Whatrsquos in
General practitioner
Pediatrician
Free service 247
Service available in all offices
Consultations
- via phone
- at office
- at home
Corporate doctors
35
You have a unique chance to take advantage of SoftServersquos discount program ndash a system of discounts offered only to the companyrsquos employees Best companies are among the programrsquos partners
To get a discount one needs to have a discount card issued to every employee during employment
Whatrsquos in
Program available in all offices
- Lviv- Rivne- Chernivtsi- Ivano-Frankivsk- Dnipropetrovsk- Sevastopol
The list of partners is constantly updated
More than 200 partners from different industries
- Restaurants- Night-Clubs- Pharmacies- Shops- Services- Insurance companies
Discount ranges 3-40
Discount Program
36
There is a kitchen on every floor of our companyrsquos offices to make our employeesrsquo life as comfortable as possible
Whatrsquos in
All kitchens are equipped with
Refrigerators Microwave ovens Coffee machines Electric kettles Plates and dishes TV sets Free tea and coffee
Kitchen
37
Company Day We love it
38
New Year Party
39
It is time to JOIN USThe difference is you Join Professionals
40
hrsoftserveinccom
Copyright copy 2010 SoftServe Inc
QuestionsQuestions
23
Abiliton Certificationtrade
24
Careers
25
Career Adviser Our Employees
expectations
satisfactions
EPM Career Adviser (CA) ndash who is that
26
Project Management professional growth Certifications SoftServe has created for Our PMs
= EPM PMO =EmployeePerformanceManagement
ProjectManagementOffice
Professional growth ndash Project Managers
PMI Certification
27
Professional Growth
Performance AppraisalDuring Performance Appraisal employee receives objective feedback on his current work and performance list of action items to cover gaps in communication managerial and general technical skills are being set to achieve high performance
People involved SBU Manager PM TechLead QC Lead Career Advisor
Knowledge EvaluationDuring Knowledge Evaluation gaps in technical background are discovered and ways for further studying are figured out
People involved Center of Excellence
English Level testEnglish Level test takes place in order to evaluate the right level of English of an employee
People involved Language School
IT ExperienceAppropriate experience in IT is required for promotion Required experience differs for each level and position
TrainingPresentationEmployee creates and presents trainingpresentation for others Presentation skills are evaluated
People involved Target Auditory Training Center
External CertificationCertification is the way to confirm your knowledge in IT Being certified means that you possess certain basic knowledge skills and competence in working in or around various kinds of tools technologies or activities
People involved Certification Center
Professional Growth
(Promotion)
Performance Appraisal
English level test
IT Experience
Training Presentation
Knowledge Evaluation
External Certification
28
29
Benefits
Benefits
30
SoftServe University is a partner of the worldrsquos leading testing providers ndash Pearson VUE and Prometric Both providers deliver IT Certification exams globally for most leaders in the certification testing industry such as Microsoft Sun Microsystems Cisco Systems Oracle IBM CompTIA and others
SoftServe Certification Centre
delivers IT Certification exams formost leaders in the certification
testing industry
Certification Center
Whatrsquos in
On site professional certification
Free certification for SoftServe employees
The certification centre provides the following
Exam (test) ordering and delivering
A workplace for taking the exam
Proctoring the exam (test)
Examination score report
31
The objective of the Language School is to ensure our employees have all conditions for
comfortable work and communication so
An effective foreign language program for IT industry developed
Using best practices in conducting business correspondence preparing technical documentation taking a
technical interview communicating by phone
Training on presentations meetings negotiations using versatile technologies chat conference call
videoconference systems
Whatrsquos in
English German and Spanish
language courses
Free studies for SoftServe employees
Programs specially developed for IT
Business courses
Language School
32
Standard
Official employment
ldquoWhiterdquo salary and bonuses
24 calendar day of vacation
10 national holidays
Payable sickness leave
8 hours work day
And even more
Additional payable vacation in quantity of 3 working days for
next occasion marriage child birth death of relatives
Additional payable distance learning vacation
Unused vacation days are compensated
Flexible work hours and breaklunch time
Social Guarantees
33
SoftServe encourages a healthy way of life and is governed by the principle
ldquoA Sound Mind in a Sound Bodyrdquo
Whatrsquos in
2 fully equipped onsite gyms
Training equipment Ping pong Billiards (Pool American Russian) Locker rooms and showers
Training programs
Aerobics Shaping Step
And even more for you SoftServe Football Team Sport Championships Ping Pong Billiards Football etc
Free entrance for SoftServe employees and their friends
Working hours 8AM-22PM Monday-Saturday
For Development Centers Sport Subscriptions - you choose what sports to attend
Onsite Gyms
34
SoftServersquos employees may use free services of corporate doctors ndash a pediatrician and a general practitioner
Whatrsquos in
General practitioner
Pediatrician
Free service 247
Service available in all offices
Consultations
- via phone
- at office
- at home
Corporate doctors
35
You have a unique chance to take advantage of SoftServersquos discount program ndash a system of discounts offered only to the companyrsquos employees Best companies are among the programrsquos partners
To get a discount one needs to have a discount card issued to every employee during employment
Whatrsquos in
Program available in all offices
- Lviv- Rivne- Chernivtsi- Ivano-Frankivsk- Dnipropetrovsk- Sevastopol
The list of partners is constantly updated
More than 200 partners from different industries
- Restaurants- Night-Clubs- Pharmacies- Shops- Services- Insurance companies
Discount ranges 3-40
Discount Program
36
There is a kitchen on every floor of our companyrsquos offices to make our employeesrsquo life as comfortable as possible
Whatrsquos in
All kitchens are equipped with
Refrigerators Microwave ovens Coffee machines Electric kettles Plates and dishes TV sets Free tea and coffee
Kitchen
37
Company Day We love it
38
New Year Party
39
It is time to JOIN USThe difference is you Join Professionals
40
hrsoftserveinccom
Copyright copy 2010 SoftServe Inc
QuestionsQuestions
24
Careers
25
Career Adviser Our Employees
expectations
satisfactions
EPM Career Adviser (CA) ndash who is that
26
Project Management professional growth Certifications SoftServe has created for Our PMs
= EPM PMO =EmployeePerformanceManagement
ProjectManagementOffice
Professional growth ndash Project Managers
PMI Certification
27
Professional Growth
Performance AppraisalDuring Performance Appraisal employee receives objective feedback on his current work and performance list of action items to cover gaps in communication managerial and general technical skills are being set to achieve high performance
People involved SBU Manager PM TechLead QC Lead Career Advisor
Knowledge EvaluationDuring Knowledge Evaluation gaps in technical background are discovered and ways for further studying are figured out
People involved Center of Excellence
English Level testEnglish Level test takes place in order to evaluate the right level of English of an employee
People involved Language School
IT ExperienceAppropriate experience in IT is required for promotion Required experience differs for each level and position
TrainingPresentationEmployee creates and presents trainingpresentation for others Presentation skills are evaluated
People involved Target Auditory Training Center
External CertificationCertification is the way to confirm your knowledge in IT Being certified means that you possess certain basic knowledge skills and competence in working in or around various kinds of tools technologies or activities
People involved Certification Center
Professional Growth
(Promotion)
Performance Appraisal
English level test
IT Experience
Training Presentation
Knowledge Evaluation
External Certification
28
29
Benefits
Benefits
30
SoftServe University is a partner of the worldrsquos leading testing providers ndash Pearson VUE and Prometric Both providers deliver IT Certification exams globally for most leaders in the certification testing industry such as Microsoft Sun Microsystems Cisco Systems Oracle IBM CompTIA and others
SoftServe Certification Centre
delivers IT Certification exams formost leaders in the certification
testing industry
Certification Center
Whatrsquos in
On site professional certification
Free certification for SoftServe employees
The certification centre provides the following
Exam (test) ordering and delivering
A workplace for taking the exam
Proctoring the exam (test)
Examination score report
31
The objective of the Language School is to ensure our employees have all conditions for
comfortable work and communication so
An effective foreign language program for IT industry developed
Using best practices in conducting business correspondence preparing technical documentation taking a
technical interview communicating by phone
Training on presentations meetings negotiations using versatile technologies chat conference call
videoconference systems
Whatrsquos in
English German and Spanish
language courses
Free studies for SoftServe employees
Programs specially developed for IT
Business courses
Language School
32
Standard
Official employment
ldquoWhiterdquo salary and bonuses
24 calendar day of vacation
10 national holidays
Payable sickness leave
8 hours work day
And even more
Additional payable vacation in quantity of 3 working days for
next occasion marriage child birth death of relatives
Additional payable distance learning vacation
Unused vacation days are compensated
Flexible work hours and breaklunch time
Social Guarantees
33
SoftServe encourages a healthy way of life and is governed by the principle
ldquoA Sound Mind in a Sound Bodyrdquo
Whatrsquos in
2 fully equipped onsite gyms
Training equipment Ping pong Billiards (Pool American Russian) Locker rooms and showers
Training programs
Aerobics Shaping Step
And even more for you SoftServe Football Team Sport Championships Ping Pong Billiards Football etc
Free entrance for SoftServe employees and their friends
Working hours 8AM-22PM Monday-Saturday
For Development Centers Sport Subscriptions - you choose what sports to attend
Onsite Gyms
34
SoftServersquos employees may use free services of corporate doctors ndash a pediatrician and a general practitioner
Whatrsquos in
General practitioner
Pediatrician
Free service 247
Service available in all offices
Consultations
- via phone
- at office
- at home
Corporate doctors
35
You have a unique chance to take advantage of SoftServersquos discount program ndash a system of discounts offered only to the companyrsquos employees Best companies are among the programrsquos partners
To get a discount one needs to have a discount card issued to every employee during employment
Whatrsquos in
Program available in all offices
- Lviv- Rivne- Chernivtsi- Ivano-Frankivsk- Dnipropetrovsk- Sevastopol
The list of partners is constantly updated
More than 200 partners from different industries
- Restaurants- Night-Clubs- Pharmacies- Shops- Services- Insurance companies
Discount ranges 3-40
Discount Program
36
There is a kitchen on every floor of our companyrsquos offices to make our employeesrsquo life as comfortable as possible
Whatrsquos in
All kitchens are equipped with
Refrigerators Microwave ovens Coffee machines Electric kettles Plates and dishes TV sets Free tea and coffee
Kitchen
37
Company Day We love it
38
New Year Party
39
It is time to JOIN USThe difference is you Join Professionals
40
hrsoftserveinccom
Copyright copy 2010 SoftServe Inc
QuestionsQuestions
25
Career Adviser Our Employees
expectations
satisfactions
EPM Career Adviser (CA) ndash who is that
26
Project Management professional growth Certifications SoftServe has created for Our PMs
= EPM PMO =EmployeePerformanceManagement
ProjectManagementOffice
Professional growth ndash Project Managers
PMI Certification
27
Professional Growth
Performance AppraisalDuring Performance Appraisal employee receives objective feedback on his current work and performance list of action items to cover gaps in communication managerial and general technical skills are being set to achieve high performance
People involved SBU Manager PM TechLead QC Lead Career Advisor
Knowledge EvaluationDuring Knowledge Evaluation gaps in technical background are discovered and ways for further studying are figured out
People involved Center of Excellence
English Level testEnglish Level test takes place in order to evaluate the right level of English of an employee
People involved Language School
IT ExperienceAppropriate experience in IT is required for promotion Required experience differs for each level and position
TrainingPresentationEmployee creates and presents trainingpresentation for others Presentation skills are evaluated
People involved Target Auditory Training Center
External CertificationCertification is the way to confirm your knowledge in IT Being certified means that you possess certain basic knowledge skills and competence in working in or around various kinds of tools technologies or activities
People involved Certification Center
Professional Growth
(Promotion)
Performance Appraisal
English level test
IT Experience
Training Presentation
Knowledge Evaluation
External Certification
28
29
Benefits
Benefits
30
SoftServe University is a partner of the worldrsquos leading testing providers ndash Pearson VUE and Prometric Both providers deliver IT Certification exams globally for most leaders in the certification testing industry such as Microsoft Sun Microsystems Cisco Systems Oracle IBM CompTIA and others
SoftServe Certification Centre
delivers IT Certification exams formost leaders in the certification
testing industry
Certification Center
Whatrsquos in
On site professional certification
Free certification for SoftServe employees
The certification centre provides the following
Exam (test) ordering and delivering
A workplace for taking the exam
Proctoring the exam (test)
Examination score report
31
The objective of the Language School is to ensure our employees have all conditions for
comfortable work and communication so
An effective foreign language program for IT industry developed
Using best practices in conducting business correspondence preparing technical documentation taking a
technical interview communicating by phone
Training on presentations meetings negotiations using versatile technologies chat conference call
videoconference systems
Whatrsquos in
English German and Spanish
language courses
Free studies for SoftServe employees
Programs specially developed for IT
Business courses
Language School
32
Standard
Official employment
ldquoWhiterdquo salary and bonuses
24 calendar day of vacation
10 national holidays
Payable sickness leave
8 hours work day
And even more
Additional payable vacation in quantity of 3 working days for
next occasion marriage child birth death of relatives
Additional payable distance learning vacation
Unused vacation days are compensated
Flexible work hours and breaklunch time
Social Guarantees
33
SoftServe encourages a healthy way of life and is governed by the principle
ldquoA Sound Mind in a Sound Bodyrdquo
Whatrsquos in
2 fully equipped onsite gyms
Training equipment Ping pong Billiards (Pool American Russian) Locker rooms and showers
Training programs
Aerobics Shaping Step
And even more for you SoftServe Football Team Sport Championships Ping Pong Billiards Football etc
Free entrance for SoftServe employees and their friends
Working hours 8AM-22PM Monday-Saturday
For Development Centers Sport Subscriptions - you choose what sports to attend
Onsite Gyms
34
SoftServersquos employees may use free services of corporate doctors ndash a pediatrician and a general practitioner
Whatrsquos in
General practitioner
Pediatrician
Free service 247
Service available in all offices
Consultations
- via phone
- at office
- at home
Corporate doctors
35
You have a unique chance to take advantage of SoftServersquos discount program ndash a system of discounts offered only to the companyrsquos employees Best companies are among the programrsquos partners
To get a discount one needs to have a discount card issued to every employee during employment
Whatrsquos in
Program available in all offices
- Lviv- Rivne- Chernivtsi- Ivano-Frankivsk- Dnipropetrovsk- Sevastopol
The list of partners is constantly updated
More than 200 partners from different industries
- Restaurants- Night-Clubs- Pharmacies- Shops- Services- Insurance companies
Discount ranges 3-40
Discount Program
36
There is a kitchen on every floor of our companyrsquos offices to make our employeesrsquo life as comfortable as possible
Whatrsquos in
All kitchens are equipped with
Refrigerators Microwave ovens Coffee machines Electric kettles Plates and dishes TV sets Free tea and coffee
Kitchen
37
Company Day We love it
38
New Year Party
39
It is time to JOIN USThe difference is you Join Professionals
40
hrsoftserveinccom
Copyright copy 2010 SoftServe Inc
QuestionsQuestions
26
Project Management professional growth Certifications SoftServe has created for Our PMs
= EPM PMO =EmployeePerformanceManagement
ProjectManagementOffice
Professional growth ndash Project Managers
PMI Certification
27
Professional Growth
Performance AppraisalDuring Performance Appraisal employee receives objective feedback on his current work and performance list of action items to cover gaps in communication managerial and general technical skills are being set to achieve high performance
People involved SBU Manager PM TechLead QC Lead Career Advisor
Knowledge EvaluationDuring Knowledge Evaluation gaps in technical background are discovered and ways for further studying are figured out
People involved Center of Excellence
English Level testEnglish Level test takes place in order to evaluate the right level of English of an employee
People involved Language School
IT ExperienceAppropriate experience in IT is required for promotion Required experience differs for each level and position
TrainingPresentationEmployee creates and presents trainingpresentation for others Presentation skills are evaluated
People involved Target Auditory Training Center
External CertificationCertification is the way to confirm your knowledge in IT Being certified means that you possess certain basic knowledge skills and competence in working in or around various kinds of tools technologies or activities
People involved Certification Center
Professional Growth
(Promotion)
Performance Appraisal
English level test
IT Experience
Training Presentation
Knowledge Evaluation
External Certification
28
29
Benefits
Benefits
30
SoftServe University is a partner of the worldrsquos leading testing providers ndash Pearson VUE and Prometric Both providers deliver IT Certification exams globally for most leaders in the certification testing industry such as Microsoft Sun Microsystems Cisco Systems Oracle IBM CompTIA and others
SoftServe Certification Centre
delivers IT Certification exams formost leaders in the certification
testing industry
Certification Center
Whatrsquos in
On site professional certification
Free certification for SoftServe employees
The certification centre provides the following
Exam (test) ordering and delivering
A workplace for taking the exam
Proctoring the exam (test)
Examination score report
31
The objective of the Language School is to ensure our employees have all conditions for
comfortable work and communication so
An effective foreign language program for IT industry developed
Using best practices in conducting business correspondence preparing technical documentation taking a
technical interview communicating by phone
Training on presentations meetings negotiations using versatile technologies chat conference call
videoconference systems
Whatrsquos in
English German and Spanish
language courses
Free studies for SoftServe employees
Programs specially developed for IT
Business courses
Language School
32
Standard
Official employment
ldquoWhiterdquo salary and bonuses
24 calendar day of vacation
10 national holidays
Payable sickness leave
8 hours work day
And even more
Additional payable vacation in quantity of 3 working days for
next occasion marriage child birth death of relatives
Additional payable distance learning vacation
Unused vacation days are compensated
Flexible work hours and breaklunch time
Social Guarantees
33
SoftServe encourages a healthy way of life and is governed by the principle
ldquoA Sound Mind in a Sound Bodyrdquo
Whatrsquos in
2 fully equipped onsite gyms
Training equipment Ping pong Billiards (Pool American Russian) Locker rooms and showers
Training programs
Aerobics Shaping Step
And even more for you SoftServe Football Team Sport Championships Ping Pong Billiards Football etc
Free entrance for SoftServe employees and their friends
Working hours 8AM-22PM Monday-Saturday
For Development Centers Sport Subscriptions - you choose what sports to attend
Onsite Gyms
34
SoftServersquos employees may use free services of corporate doctors ndash a pediatrician and a general practitioner
Whatrsquos in
General practitioner
Pediatrician
Free service 247
Service available in all offices
Consultations
- via phone
- at office
- at home
Corporate doctors
35
You have a unique chance to take advantage of SoftServersquos discount program ndash a system of discounts offered only to the companyrsquos employees Best companies are among the programrsquos partners
To get a discount one needs to have a discount card issued to every employee during employment
Whatrsquos in
Program available in all offices
- Lviv- Rivne- Chernivtsi- Ivano-Frankivsk- Dnipropetrovsk- Sevastopol
The list of partners is constantly updated
More than 200 partners from different industries
- Restaurants- Night-Clubs- Pharmacies- Shops- Services- Insurance companies
Discount ranges 3-40
Discount Program
36
There is a kitchen on every floor of our companyrsquos offices to make our employeesrsquo life as comfortable as possible
Whatrsquos in
All kitchens are equipped with
Refrigerators Microwave ovens Coffee machines Electric kettles Plates and dishes TV sets Free tea and coffee
Kitchen
37
Company Day We love it
38
New Year Party
39
It is time to JOIN USThe difference is you Join Professionals
40
hrsoftserveinccom
Copyright copy 2010 SoftServe Inc
QuestionsQuestions
27
Professional Growth
Performance AppraisalDuring Performance Appraisal employee receives objective feedback on his current work and performance list of action items to cover gaps in communication managerial and general technical skills are being set to achieve high performance
People involved SBU Manager PM TechLead QC Lead Career Advisor
Knowledge EvaluationDuring Knowledge Evaluation gaps in technical background are discovered and ways for further studying are figured out
People involved Center of Excellence
English Level testEnglish Level test takes place in order to evaluate the right level of English of an employee
People involved Language School
IT ExperienceAppropriate experience in IT is required for promotion Required experience differs for each level and position
TrainingPresentationEmployee creates and presents trainingpresentation for others Presentation skills are evaluated
People involved Target Auditory Training Center
External CertificationCertification is the way to confirm your knowledge in IT Being certified means that you possess certain basic knowledge skills and competence in working in or around various kinds of tools technologies or activities
People involved Certification Center
Professional Growth
(Promotion)
Performance Appraisal
English level test
IT Experience
Training Presentation
Knowledge Evaluation
External Certification
28
29
Benefits
Benefits
30
SoftServe University is a partner of the worldrsquos leading testing providers ndash Pearson VUE and Prometric Both providers deliver IT Certification exams globally for most leaders in the certification testing industry such as Microsoft Sun Microsystems Cisco Systems Oracle IBM CompTIA and others
SoftServe Certification Centre
delivers IT Certification exams formost leaders in the certification
testing industry
Certification Center
Whatrsquos in
On site professional certification
Free certification for SoftServe employees
The certification centre provides the following
Exam (test) ordering and delivering
A workplace for taking the exam
Proctoring the exam (test)
Examination score report
31
The objective of the Language School is to ensure our employees have all conditions for
comfortable work and communication so
An effective foreign language program for IT industry developed
Using best practices in conducting business correspondence preparing technical documentation taking a
technical interview communicating by phone
Training on presentations meetings negotiations using versatile technologies chat conference call
videoconference systems
Whatrsquos in
English German and Spanish
language courses
Free studies for SoftServe employees
Programs specially developed for IT
Business courses
Language School
32
Standard
Official employment
ldquoWhiterdquo salary and bonuses
24 calendar day of vacation
10 national holidays
Payable sickness leave
8 hours work day
And even more
Additional payable vacation in quantity of 3 working days for
next occasion marriage child birth death of relatives
Additional payable distance learning vacation
Unused vacation days are compensated
Flexible work hours and breaklunch time
Social Guarantees
33
SoftServe encourages a healthy way of life and is governed by the principle
ldquoA Sound Mind in a Sound Bodyrdquo
Whatrsquos in
2 fully equipped onsite gyms
Training equipment Ping pong Billiards (Pool American Russian) Locker rooms and showers
Training programs
Aerobics Shaping Step
And even more for you SoftServe Football Team Sport Championships Ping Pong Billiards Football etc
Free entrance for SoftServe employees and their friends
Working hours 8AM-22PM Monday-Saturday
For Development Centers Sport Subscriptions - you choose what sports to attend
Onsite Gyms
34
SoftServersquos employees may use free services of corporate doctors ndash a pediatrician and a general practitioner
Whatrsquos in
General practitioner
Pediatrician
Free service 247
Service available in all offices
Consultations
- via phone
- at office
- at home
Corporate doctors
35
You have a unique chance to take advantage of SoftServersquos discount program ndash a system of discounts offered only to the companyrsquos employees Best companies are among the programrsquos partners
To get a discount one needs to have a discount card issued to every employee during employment
Whatrsquos in
Program available in all offices
- Lviv- Rivne- Chernivtsi- Ivano-Frankivsk- Dnipropetrovsk- Sevastopol
The list of partners is constantly updated
More than 200 partners from different industries
- Restaurants- Night-Clubs- Pharmacies- Shops- Services- Insurance companies
Discount ranges 3-40
Discount Program
36
There is a kitchen on every floor of our companyrsquos offices to make our employeesrsquo life as comfortable as possible
Whatrsquos in
All kitchens are equipped with
Refrigerators Microwave ovens Coffee machines Electric kettles Plates and dishes TV sets Free tea and coffee
Kitchen
37
Company Day We love it
38
New Year Party
39
It is time to JOIN USThe difference is you Join Professionals
40
hrsoftserveinccom
Copyright copy 2010 SoftServe Inc
QuestionsQuestions
28
29
Benefits
Benefits
30
SoftServe University is a partner of the worldrsquos leading testing providers ndash Pearson VUE and Prometric Both providers deliver IT Certification exams globally for most leaders in the certification testing industry such as Microsoft Sun Microsystems Cisco Systems Oracle IBM CompTIA and others
SoftServe Certification Centre
delivers IT Certification exams formost leaders in the certification
testing industry
Certification Center
Whatrsquos in
On site professional certification
Free certification for SoftServe employees
The certification centre provides the following
Exam (test) ordering and delivering
A workplace for taking the exam
Proctoring the exam (test)
Examination score report
31
The objective of the Language School is to ensure our employees have all conditions for
comfortable work and communication so
An effective foreign language program for IT industry developed
Using best practices in conducting business correspondence preparing technical documentation taking a
technical interview communicating by phone
Training on presentations meetings negotiations using versatile technologies chat conference call
videoconference systems
Whatrsquos in
English German and Spanish
language courses
Free studies for SoftServe employees
Programs specially developed for IT
Business courses
Language School
32
Standard
Official employment
ldquoWhiterdquo salary and bonuses
24 calendar day of vacation
10 national holidays
Payable sickness leave
8 hours work day
And even more
Additional payable vacation in quantity of 3 working days for
next occasion marriage child birth death of relatives
Additional payable distance learning vacation
Unused vacation days are compensated
Flexible work hours and breaklunch time
Social Guarantees
33
SoftServe encourages a healthy way of life and is governed by the principle
ldquoA Sound Mind in a Sound Bodyrdquo
Whatrsquos in
2 fully equipped onsite gyms
Training equipment Ping pong Billiards (Pool American Russian) Locker rooms and showers
Training programs
Aerobics Shaping Step
And even more for you SoftServe Football Team Sport Championships Ping Pong Billiards Football etc
Free entrance for SoftServe employees and their friends
Working hours 8AM-22PM Monday-Saturday
For Development Centers Sport Subscriptions - you choose what sports to attend
Onsite Gyms
34
SoftServersquos employees may use free services of corporate doctors ndash a pediatrician and a general practitioner
Whatrsquos in
General practitioner
Pediatrician
Free service 247
Service available in all offices
Consultations
- via phone
- at office
- at home
Corporate doctors
35
You have a unique chance to take advantage of SoftServersquos discount program ndash a system of discounts offered only to the companyrsquos employees Best companies are among the programrsquos partners
To get a discount one needs to have a discount card issued to every employee during employment
Whatrsquos in
Program available in all offices
- Lviv- Rivne- Chernivtsi- Ivano-Frankivsk- Dnipropetrovsk- Sevastopol
The list of partners is constantly updated
More than 200 partners from different industries
- Restaurants- Night-Clubs- Pharmacies- Shops- Services- Insurance companies
Discount ranges 3-40
Discount Program
36
There is a kitchen on every floor of our companyrsquos offices to make our employeesrsquo life as comfortable as possible
Whatrsquos in
All kitchens are equipped with
Refrigerators Microwave ovens Coffee machines Electric kettles Plates and dishes TV sets Free tea and coffee
Kitchen
37
Company Day We love it
38
New Year Party
39
It is time to JOIN USThe difference is you Join Professionals
40
hrsoftserveinccom
Copyright copy 2010 SoftServe Inc
QuestionsQuestions
29
Benefits
Benefits
30
SoftServe University is a partner of the worldrsquos leading testing providers ndash Pearson VUE and Prometric Both providers deliver IT Certification exams globally for most leaders in the certification testing industry such as Microsoft Sun Microsystems Cisco Systems Oracle IBM CompTIA and others
SoftServe Certification Centre
delivers IT Certification exams formost leaders in the certification
testing industry
Certification Center
Whatrsquos in
On site professional certification
Free certification for SoftServe employees
The certification centre provides the following
Exam (test) ordering and delivering
A workplace for taking the exam
Proctoring the exam (test)
Examination score report
31
The objective of the Language School is to ensure our employees have all conditions for
comfortable work and communication so
An effective foreign language program for IT industry developed
Using best practices in conducting business correspondence preparing technical documentation taking a
technical interview communicating by phone
Training on presentations meetings negotiations using versatile technologies chat conference call
videoconference systems
Whatrsquos in
English German and Spanish
language courses
Free studies for SoftServe employees
Programs specially developed for IT
Business courses
Language School
32
Standard
Official employment
ldquoWhiterdquo salary and bonuses
24 calendar day of vacation
10 national holidays
Payable sickness leave
8 hours work day
And even more
Additional payable vacation in quantity of 3 working days for
next occasion marriage child birth death of relatives
Additional payable distance learning vacation
Unused vacation days are compensated
Flexible work hours and breaklunch time
Social Guarantees
33
SoftServe encourages a healthy way of life and is governed by the principle
ldquoA Sound Mind in a Sound Bodyrdquo
Whatrsquos in
2 fully equipped onsite gyms
Training equipment Ping pong Billiards (Pool American Russian) Locker rooms and showers
Training programs
Aerobics Shaping Step
And even more for you SoftServe Football Team Sport Championships Ping Pong Billiards Football etc
Free entrance for SoftServe employees and their friends
Working hours 8AM-22PM Monday-Saturday
For Development Centers Sport Subscriptions - you choose what sports to attend
Onsite Gyms
34
SoftServersquos employees may use free services of corporate doctors ndash a pediatrician and a general practitioner
Whatrsquos in
General practitioner
Pediatrician
Free service 247
Service available in all offices
Consultations
- via phone
- at office
- at home
Corporate doctors
35
You have a unique chance to take advantage of SoftServersquos discount program ndash a system of discounts offered only to the companyrsquos employees Best companies are among the programrsquos partners
To get a discount one needs to have a discount card issued to every employee during employment
Whatrsquos in
Program available in all offices
- Lviv- Rivne- Chernivtsi- Ivano-Frankivsk- Dnipropetrovsk- Sevastopol
The list of partners is constantly updated
More than 200 partners from different industries
- Restaurants- Night-Clubs- Pharmacies- Shops- Services- Insurance companies
Discount ranges 3-40
Discount Program
36
There is a kitchen on every floor of our companyrsquos offices to make our employeesrsquo life as comfortable as possible
Whatrsquos in
All kitchens are equipped with
Refrigerators Microwave ovens Coffee machines Electric kettles Plates and dishes TV sets Free tea and coffee
Kitchen
37
Company Day We love it
38
New Year Party
39
It is time to JOIN USThe difference is you Join Professionals
40
hrsoftserveinccom
Copyright copy 2010 SoftServe Inc
QuestionsQuestions
30
SoftServe University is a partner of the worldrsquos leading testing providers ndash Pearson VUE and Prometric Both providers deliver IT Certification exams globally for most leaders in the certification testing industry such as Microsoft Sun Microsystems Cisco Systems Oracle IBM CompTIA and others
SoftServe Certification Centre
delivers IT Certification exams formost leaders in the certification
testing industry
Certification Center
Whatrsquos in
On site professional certification
Free certification for SoftServe employees
The certification centre provides the following
Exam (test) ordering and delivering
A workplace for taking the exam
Proctoring the exam (test)
Examination score report
31
The objective of the Language School is to ensure our employees have all conditions for
comfortable work and communication so
An effective foreign language program for IT industry developed
Using best practices in conducting business correspondence preparing technical documentation taking a
technical interview communicating by phone
Training on presentations meetings negotiations using versatile technologies chat conference call
videoconference systems
Whatrsquos in
English German and Spanish
language courses
Free studies for SoftServe employees
Programs specially developed for IT
Business courses
Language School
32
Standard
Official employment
ldquoWhiterdquo salary and bonuses
24 calendar day of vacation
10 national holidays
Payable sickness leave
8 hours work day
And even more
Additional payable vacation in quantity of 3 working days for
next occasion marriage child birth death of relatives
Additional payable distance learning vacation
Unused vacation days are compensated
Flexible work hours and breaklunch time
Social Guarantees
33
SoftServe encourages a healthy way of life and is governed by the principle
ldquoA Sound Mind in a Sound Bodyrdquo
Whatrsquos in
2 fully equipped onsite gyms
Training equipment Ping pong Billiards (Pool American Russian) Locker rooms and showers
Training programs
Aerobics Shaping Step
And even more for you SoftServe Football Team Sport Championships Ping Pong Billiards Football etc
Free entrance for SoftServe employees and their friends
Working hours 8AM-22PM Monday-Saturday
For Development Centers Sport Subscriptions - you choose what sports to attend
Onsite Gyms
34
SoftServersquos employees may use free services of corporate doctors ndash a pediatrician and a general practitioner
Whatrsquos in
General practitioner
Pediatrician
Free service 247
Service available in all offices
Consultations
- via phone
- at office
- at home
Corporate doctors
35
You have a unique chance to take advantage of SoftServersquos discount program ndash a system of discounts offered only to the companyrsquos employees Best companies are among the programrsquos partners
To get a discount one needs to have a discount card issued to every employee during employment
Whatrsquos in
Program available in all offices
- Lviv- Rivne- Chernivtsi- Ivano-Frankivsk- Dnipropetrovsk- Sevastopol
The list of partners is constantly updated
More than 200 partners from different industries
- Restaurants- Night-Clubs- Pharmacies- Shops- Services- Insurance companies
Discount ranges 3-40
Discount Program
36
There is a kitchen on every floor of our companyrsquos offices to make our employeesrsquo life as comfortable as possible
Whatrsquos in
All kitchens are equipped with
Refrigerators Microwave ovens Coffee machines Electric kettles Plates and dishes TV sets Free tea and coffee
Kitchen
37
Company Day We love it
38
New Year Party
39
It is time to JOIN USThe difference is you Join Professionals
40
hrsoftserveinccom
Copyright copy 2010 SoftServe Inc
QuestionsQuestions
31
The objective of the Language School is to ensure our employees have all conditions for
comfortable work and communication so
An effective foreign language program for IT industry developed
Using best practices in conducting business correspondence preparing technical documentation taking a
technical interview communicating by phone
Training on presentations meetings negotiations using versatile technologies chat conference call
videoconference systems
Whatrsquos in
English German and Spanish
language courses
Free studies for SoftServe employees
Programs specially developed for IT
Business courses
Language School
32
Standard
Official employment
ldquoWhiterdquo salary and bonuses
24 calendar day of vacation
10 national holidays
Payable sickness leave
8 hours work day
And even more
Additional payable vacation in quantity of 3 working days for
next occasion marriage child birth death of relatives
Additional payable distance learning vacation
Unused vacation days are compensated
Flexible work hours and breaklunch time
Social Guarantees
33
SoftServe encourages a healthy way of life and is governed by the principle
ldquoA Sound Mind in a Sound Bodyrdquo
Whatrsquos in
2 fully equipped onsite gyms
Training equipment Ping pong Billiards (Pool American Russian) Locker rooms and showers
Training programs
Aerobics Shaping Step
And even more for you SoftServe Football Team Sport Championships Ping Pong Billiards Football etc
Free entrance for SoftServe employees and their friends
Working hours 8AM-22PM Monday-Saturday
For Development Centers Sport Subscriptions - you choose what sports to attend
Onsite Gyms
34
SoftServersquos employees may use free services of corporate doctors ndash a pediatrician and a general practitioner
Whatrsquos in
General practitioner
Pediatrician
Free service 247
Service available in all offices
Consultations
- via phone
- at office
- at home
Corporate doctors
35
You have a unique chance to take advantage of SoftServersquos discount program ndash a system of discounts offered only to the companyrsquos employees Best companies are among the programrsquos partners
To get a discount one needs to have a discount card issued to every employee during employment
Whatrsquos in
Program available in all offices
- Lviv- Rivne- Chernivtsi- Ivano-Frankivsk- Dnipropetrovsk- Sevastopol
The list of partners is constantly updated
More than 200 partners from different industries
- Restaurants- Night-Clubs- Pharmacies- Shops- Services- Insurance companies
Discount ranges 3-40
Discount Program
36
There is a kitchen on every floor of our companyrsquos offices to make our employeesrsquo life as comfortable as possible
Whatrsquos in
All kitchens are equipped with
Refrigerators Microwave ovens Coffee machines Electric kettles Plates and dishes TV sets Free tea and coffee
Kitchen
37
Company Day We love it
38
New Year Party
39
It is time to JOIN USThe difference is you Join Professionals
40
hrsoftserveinccom
Copyright copy 2010 SoftServe Inc
QuestionsQuestions
32
Standard
Official employment
ldquoWhiterdquo salary and bonuses
24 calendar day of vacation
10 national holidays
Payable sickness leave
8 hours work day
And even more
Additional payable vacation in quantity of 3 working days for
next occasion marriage child birth death of relatives
Additional payable distance learning vacation
Unused vacation days are compensated
Flexible work hours and breaklunch time
Social Guarantees
33
SoftServe encourages a healthy way of life and is governed by the principle
ldquoA Sound Mind in a Sound Bodyrdquo
Whatrsquos in
2 fully equipped onsite gyms
Training equipment Ping pong Billiards (Pool American Russian) Locker rooms and showers
Training programs
Aerobics Shaping Step
And even more for you SoftServe Football Team Sport Championships Ping Pong Billiards Football etc
Free entrance for SoftServe employees and their friends
Working hours 8AM-22PM Monday-Saturday
For Development Centers Sport Subscriptions - you choose what sports to attend
Onsite Gyms
34
SoftServersquos employees may use free services of corporate doctors ndash a pediatrician and a general practitioner
Whatrsquos in
General practitioner
Pediatrician
Free service 247
Service available in all offices
Consultations
- via phone
- at office
- at home
Corporate doctors
35
You have a unique chance to take advantage of SoftServersquos discount program ndash a system of discounts offered only to the companyrsquos employees Best companies are among the programrsquos partners
To get a discount one needs to have a discount card issued to every employee during employment
Whatrsquos in
Program available in all offices
- Lviv- Rivne- Chernivtsi- Ivano-Frankivsk- Dnipropetrovsk- Sevastopol
The list of partners is constantly updated
More than 200 partners from different industries
- Restaurants- Night-Clubs- Pharmacies- Shops- Services- Insurance companies
Discount ranges 3-40
Discount Program
36
There is a kitchen on every floor of our companyrsquos offices to make our employeesrsquo life as comfortable as possible
Whatrsquos in
All kitchens are equipped with
Refrigerators Microwave ovens Coffee machines Electric kettles Plates and dishes TV sets Free tea and coffee
Kitchen
37
Company Day We love it
38
New Year Party
39
It is time to JOIN USThe difference is you Join Professionals
40
hrsoftserveinccom
Copyright copy 2010 SoftServe Inc
QuestionsQuestions
33
SoftServe encourages a healthy way of life and is governed by the principle
ldquoA Sound Mind in a Sound Bodyrdquo
Whatrsquos in
2 fully equipped onsite gyms
Training equipment Ping pong Billiards (Pool American Russian) Locker rooms and showers
Training programs
Aerobics Shaping Step
And even more for you SoftServe Football Team Sport Championships Ping Pong Billiards Football etc
Free entrance for SoftServe employees and their friends
Working hours 8AM-22PM Monday-Saturday
For Development Centers Sport Subscriptions - you choose what sports to attend
Onsite Gyms
34
SoftServersquos employees may use free services of corporate doctors ndash a pediatrician and a general practitioner
Whatrsquos in
General practitioner
Pediatrician
Free service 247
Service available in all offices
Consultations
- via phone
- at office
- at home
Corporate doctors
35
You have a unique chance to take advantage of SoftServersquos discount program ndash a system of discounts offered only to the companyrsquos employees Best companies are among the programrsquos partners
To get a discount one needs to have a discount card issued to every employee during employment
Whatrsquos in
Program available in all offices
- Lviv- Rivne- Chernivtsi- Ivano-Frankivsk- Dnipropetrovsk- Sevastopol
The list of partners is constantly updated
More than 200 partners from different industries
- Restaurants- Night-Clubs- Pharmacies- Shops- Services- Insurance companies
Discount ranges 3-40
Discount Program
36
There is a kitchen on every floor of our companyrsquos offices to make our employeesrsquo life as comfortable as possible
Whatrsquos in
All kitchens are equipped with
Refrigerators Microwave ovens Coffee machines Electric kettles Plates and dishes TV sets Free tea and coffee
Kitchen
37
Company Day We love it
38
New Year Party
39
It is time to JOIN USThe difference is you Join Professionals
40
hrsoftserveinccom
Copyright copy 2010 SoftServe Inc
QuestionsQuestions
34
SoftServersquos employees may use free services of corporate doctors ndash a pediatrician and a general practitioner
Whatrsquos in
General practitioner
Pediatrician
Free service 247
Service available in all offices
Consultations
- via phone
- at office
- at home
Corporate doctors
35
You have a unique chance to take advantage of SoftServersquos discount program ndash a system of discounts offered only to the companyrsquos employees Best companies are among the programrsquos partners
To get a discount one needs to have a discount card issued to every employee during employment
Whatrsquos in
Program available in all offices
- Lviv- Rivne- Chernivtsi- Ivano-Frankivsk- Dnipropetrovsk- Sevastopol
The list of partners is constantly updated
More than 200 partners from different industries
- Restaurants- Night-Clubs- Pharmacies- Shops- Services- Insurance companies
Discount ranges 3-40
Discount Program
36
There is a kitchen on every floor of our companyrsquos offices to make our employeesrsquo life as comfortable as possible
Whatrsquos in
All kitchens are equipped with
Refrigerators Microwave ovens Coffee machines Electric kettles Plates and dishes TV sets Free tea and coffee
Kitchen
37
Company Day We love it
38
New Year Party
39
It is time to JOIN USThe difference is you Join Professionals
40
hrsoftserveinccom
Copyright copy 2010 SoftServe Inc
QuestionsQuestions
35
You have a unique chance to take advantage of SoftServersquos discount program ndash a system of discounts offered only to the companyrsquos employees Best companies are among the programrsquos partners
To get a discount one needs to have a discount card issued to every employee during employment
Whatrsquos in
Program available in all offices
- Lviv- Rivne- Chernivtsi- Ivano-Frankivsk- Dnipropetrovsk- Sevastopol
The list of partners is constantly updated
More than 200 partners from different industries
- Restaurants- Night-Clubs- Pharmacies- Shops- Services- Insurance companies
Discount ranges 3-40
Discount Program
36
There is a kitchen on every floor of our companyrsquos offices to make our employeesrsquo life as comfortable as possible
Whatrsquos in
All kitchens are equipped with
Refrigerators Microwave ovens Coffee machines Electric kettles Plates and dishes TV sets Free tea and coffee
Kitchen
37
Company Day We love it
38
New Year Party
39
It is time to JOIN USThe difference is you Join Professionals
40
hrsoftserveinccom
Copyright copy 2010 SoftServe Inc
QuestionsQuestions
36
There is a kitchen on every floor of our companyrsquos offices to make our employeesrsquo life as comfortable as possible
Whatrsquos in
All kitchens are equipped with
Refrigerators Microwave ovens Coffee machines Electric kettles Plates and dishes TV sets Free tea and coffee
Kitchen
37
Company Day We love it
38
New Year Party
39
It is time to JOIN USThe difference is you Join Professionals
40
hrsoftserveinccom
Copyright copy 2010 SoftServe Inc
QuestionsQuestions
37
Company Day We love it
38
New Year Party
39
It is time to JOIN USThe difference is you Join Professionals
40
hrsoftserveinccom
Copyright copy 2010 SoftServe Inc
QuestionsQuestions
38
New Year Party
39
It is time to JOIN USThe difference is you Join Professionals
40
hrsoftserveinccom
Copyright copy 2010 SoftServe Inc
QuestionsQuestions
39
It is time to JOIN USThe difference is you Join Professionals
40
hrsoftserveinccom
Copyright copy 2010 SoftServe Inc
QuestionsQuestions