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社会性软件与知识管理
庄秀丽
[email protected]://sociallearnlab.org/bloghttp://sociallearnlab.org/wikihttp://del.icio.us/sociallearn北京师范大学 教育技术学院
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提纲
• 一、社会性软件–特点
–举例
• 二、知识管理–理论模型
–实践操作
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一、社会性软件
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2.1 社会性软件特点
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自 2002 年以来,博客数量在中国大陆增长了 30 多倍。中国活跃博客作者数量增长图 资料
来源:《 2006 年中国博客调查报告》 http://www.kmcenter.org/ArticleShow.asp?ArticleID=4251
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注:本图是根据 blog.aysoon.com 站长所绘图进行的修改。
WEB1.0
WEB2.0
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Web1.0 Web2.0
用户行为只读
Access Find Share Participate Collaberate
读写
工具
技术
服务
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2.2 社会性软件举例
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网志Blog
维基Wiki
社会性书签
SocialBookmark
社会性标注
SocialAnnotation
RSS Reader
Google Earth
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2.3 社会性软件关键应用
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Tag
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wiki
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2.4 中文社会性软件—好看簿教学应用
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2.4 社会性软件引发的教育研究
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二、知识管理
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1.SECI
如何沉淀知识和创造新知识?
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1.1 隐喻名言
我们能够从成千上万张脸中认出一个人的脸,但是在通常的情况下,我们却说不出我们是怎样认出这张脸的。
我们知晓的比我们能够说出的多。
We know more than we can tell.
——迈克尔 · 波兰尼 (Polanyi M.,1891—1975)
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1.2 显性知识与隐性知识
• 显性知识( Explicit Knowledge )– 易于表达– 易于传播
• 隐性知识 ( Tacit Kno wledge )– 难以表达– 难以传播
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1.3 SECI模型
野中郁次郎(Nonaka)和竹内光隆
(Tadeuchi)在迈克尔.波兰尼关
于显性知识与隐性知识分类基础上
,发展出的关于隐性知识与显性知
识螺旋转换的理论模型。
问题:这个模型在你的工作中如何
灵活运用?或者如果用这个模型进
行分析,你工作中哪些事件哪些环
节可以有做些调整?
• “童心童语”写作活动
• 服务器维修故事
• 错题收集活动
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2. CoP
实践社团Community of Practice
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CoP
• 领域• 社群
– 核心者– 积极者– 边缘者
• 实践
领域
社群 实践
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附 3.时间管理
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3.应用案例 美国伯利横钢铁公司,曾经只是一个鲜为人知的小钢铁厂,短短5
年的时间,便一跃成为世界上最大的独立钢铁厂。那么,是什么魔力促使了伯利横钢铁公司超常规的发展呢?这全得益于美国效益专家艾维·利的一个金点子,他对公司总裁舒瓦普说:“在一张纸片上写下你明天要做的最重要的事,然后用数字标明每件事对你和你公司重要性的次序。第二天早上,你首先要做的,就是把纸片拿出来,做第一项最重要的事,不要做其他的,全力办第一件事,直至办完为止。然后用同样的方法对待第二项,第三项,直至你下班为止。如果只做完第一件事,那不要紧,因为你总是在做最重要的事!”
伯利横钢铁公司的发展壮大,就是因为每天都在做重要的事。所以要告诫管理者的话是:不要成为“紧急”的奴隶。要关注“关键”的问题。事分轻重缓急,因此不要把全部的时间都去做那些看起来“紧急”的事情,一定要留一些时间做那些真正“重要”的事情。管理自己时间的问题,
尤其是要分清何为 “紧急的事”、何为 “重要的事”。
——案例资料来自
http://wiki.mbalib.com读了这个案例,你有什么感受?
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2.解决方法:时间管理矩阵(艾森豪威尔矩阵)
危机
迫切问题
在限定时间内必须完成的任务
预防性措施
建立关系
明确新的发展机会
制定计划和休闲
接待访客、某些电话
某些信件、某些报告
某些会议
迫切需要解决的事务
公共活动
琐碎忙碌的工作
某些信件
某些电话
消磨时间的活动
令人愉快的活动
D 不重要 不紧急
C 不重要 紧急
B 重要 不紧急
A 重要 紧急
紧急 不紧急
重要
不重要
结果:压力大筋疲力尽被危机牵着鼻子走忙于收拾残局
结果:愿景,远见平衡自律自制很少发生危机
你通常做哪一类事情呢?
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谢谢!