Download - Servant Leadership
![Page 1: Servant Leadership](https://reader033.vdocuments.site/reader033/viewer/2022052905/5584c116d8b42aee078b4579/html5/thumbnails/1.jpg)
Servant Leadership
Tomasz de Jastrzebiec Wykowski
@twykowski
AgileEE27-28 March 2015, Kiev, Ukraine
![Page 2: Servant Leadership](https://reader033.vdocuments.site/reader033/viewer/2022052905/5584c116d8b42aee078b4579/html5/thumbnails/2.jpg)
@twykowski
Introduction
![Page 3: Servant Leadership](https://reader033.vdocuments.site/reader033/viewer/2022052905/5584c116d8b42aee078b4579/html5/thumbnails/3.jpg)
@twykowski
![Page 4: Servant Leadership](https://reader033.vdocuments.site/reader033/viewer/2022052905/5584c116d8b42aee078b4579/html5/thumbnails/4.jpg)
@twykowski
![Page 5: Servant Leadership](https://reader033.vdocuments.site/reader033/viewer/2022052905/5584c116d8b42aee078b4579/html5/thumbnails/5.jpg)
@twykowski
if…then formulas
Work pretty well for computers
but certainly not for the people
![Page 6: Servant Leadership](https://reader033.vdocuments.site/reader033/viewer/2022052905/5584c116d8b42aee078b4579/html5/thumbnails/6.jpg)
@twykowski
“learning is a journey”- me-
![Page 7: Servant Leadership](https://reader033.vdocuments.site/reader033/viewer/2022052905/5584c116d8b42aee078b4579/html5/thumbnails/7.jpg)
@twykowski
![Page 8: Servant Leadership](https://reader033.vdocuments.site/reader033/viewer/2022052905/5584c116d8b42aee078b4579/html5/thumbnails/8.jpg)
@twykowski
Let’s start with a few questions…
![Page 9: Servant Leadership](https://reader033.vdocuments.site/reader033/viewer/2022052905/5584c116d8b42aee078b4579/html5/thumbnails/9.jpg)
@twykowski
Have you received education on
Software Engineering?
![Page 10: Servant Leadership](https://reader033.vdocuments.site/reader033/viewer/2022052905/5584c116d8b42aee078b4579/html5/thumbnails/10.jpg)
@twykowski
Are you a manager?
![Page 11: Servant Leadership](https://reader033.vdocuments.site/reader033/viewer/2022052905/5584c116d8b42aee078b4579/html5/thumbnails/11.jpg)
@twykowski
Have you received any formal management
education?
![Page 12: Servant Leadership](https://reader033.vdocuments.site/reader033/viewer/2022052905/5584c116d8b42aee078b4579/html5/thumbnails/12.jpg)
@twykowski
What does manager do?
![Page 13: Servant Leadership](https://reader033.vdocuments.site/reader033/viewer/2022052905/5584c116d8b42aee078b4579/html5/thumbnails/13.jpg)
@twykowski
How does your managerial structure
looks like?
![Page 14: Servant Leadership](https://reader033.vdocuments.site/reader033/viewer/2022052905/5584c116d8b42aee078b4579/html5/thumbnails/14.jpg)
@twykowski
![Page 15: Servant Leadership](https://reader033.vdocuments.site/reader033/viewer/2022052905/5584c116d8b42aee078b4579/html5/thumbnails/15.jpg)
@twykowski
![Page 16: Servant Leadership](https://reader033.vdocuments.site/reader033/viewer/2022052905/5584c116d8b42aee078b4579/html5/thumbnails/16.jpg)
@twykowski
A short history of management
![Page 17: Servant Leadership](https://reader033.vdocuments.site/reader033/viewer/2022052905/5584c116d8b42aee078b4579/html5/thumbnails/17.jpg)
@twykowski
“Those who cannot learn from history are doomed to repeat it.”
- George Santayana -
![Page 18: Servant Leadership](https://reader033.vdocuments.site/reader033/viewer/2022052905/5584c116d8b42aee078b4579/html5/thumbnails/18.jpg)
@twykowski
![Page 19: Servant Leadership](https://reader033.vdocuments.site/reader033/viewer/2022052905/5584c116d8b42aee078b4579/html5/thumbnails/19.jpg)
@twykowski
1841
![Page 20: Servant Leadership](https://reader033.vdocuments.site/reader033/viewer/2022052905/5584c116d8b42aee078b4579/html5/thumbnails/20.jpg)
@twykowski
![Page 21: Servant Leadership](https://reader033.vdocuments.site/reader033/viewer/2022052905/5584c116d8b42aee078b4579/html5/thumbnails/21.jpg)
@twykowski
Report on Avoiding Collisions and
Governing Employees
![Page 22: Servant Leadership](https://reader033.vdocuments.site/reader033/viewer/2022052905/5584c116d8b42aee078b4579/html5/thumbnails/22.jpg)
@twykowski
- Define responsibilities
- Introduce functional managers
- Define regular reporting and lines of
reporting
- Detailed instruction on timetables.
- No changes could be made without
written permission.
![Page 23: Servant Leadership](https://reader033.vdocuments.site/reader033/viewer/2022052905/5584c116d8b42aee078b4579/html5/thumbnails/23.jpg)
@twykowski
![Page 24: Servant Leadership](https://reader033.vdocuments.site/reader033/viewer/2022052905/5584c116d8b42aee078b4579/html5/thumbnails/24.jpg)
@twykowski
![Page 25: Servant Leadership](https://reader033.vdocuments.site/reader033/viewer/2022052905/5584c116d8b42aee078b4579/html5/thumbnails/25.jpg)
@twykowski
“A proper division of responsibilities.”
![Page 26: Servant Leadership](https://reader033.vdocuments.site/reader033/viewer/2022052905/5584c116d8b42aee078b4579/html5/thumbnails/26.jpg)
@twykowski
“Sufficient power conferred to enable the same to be fully
carried out, that such responsibilities may be
real in their character”
![Page 27: Servant Leadership](https://reader033.vdocuments.site/reader033/viewer/2022052905/5584c116d8b42aee078b4579/html5/thumbnails/27.jpg)
@twykowski
“The means of knowing whether such
responsibilities are faithfully executed.”
![Page 28: Servant Leadership](https://reader033.vdocuments.site/reader033/viewer/2022052905/5584c116d8b42aee078b4579/html5/thumbnails/28.jpg)
@twykowski
“Great promptness in the report of all
derelictions of duty, that evils may be at
once corrected.”
![Page 29: Servant Leadership](https://reader033.vdocuments.site/reader033/viewer/2022052905/5584c116d8b42aee078b4579/html5/thumbnails/29.jpg)
@twykowski
“Such information, to be obtained through a
system of daily reports and checks, that will not
embarrass principal officers nor lessen their
influence with their subordinates.”
![Page 30: Servant Leadership](https://reader033.vdocuments.site/reader033/viewer/2022052905/5584c116d8b42aee078b4579/html5/thumbnails/30.jpg)
@twykowski
“The adoption of a system, as a whole, which will not only enable the General
Superintendent to detect errors immediately, but will
also point out the delinquent.”- Daniel McCallum -
![Page 31: Servant Leadership](https://reader033.vdocuments.site/reader033/viewer/2022052905/5584c116d8b42aee078b4579/html5/thumbnails/31.jpg)
@twykowski
![Page 32: Servant Leadership](https://reader033.vdocuments.site/reader033/viewer/2022052905/5584c116d8b42aee078b4579/html5/thumbnails/32.jpg)
@twykowski
“It is only through enforced standardization
of methods, enforced adoption of the best
implements and working conditions, and enforced
cooperation that this faster work can be
assured…
![Page 33: Servant Leadership](https://reader033.vdocuments.site/reader033/viewer/2022052905/5584c116d8b42aee078b4579/html5/thumbnails/33.jpg)
@twykowski
…And the duty of enforcing the adoption
of standards and enforcing this
cooperation rests with management alone.”
- Frederick Winslow Taylor -
![Page 34: Servant Leadership](https://reader033.vdocuments.site/reader033/viewer/2022052905/5584c116d8b42aee078b4579/html5/thumbnails/34.jpg)
@twykowski
![Page 35: Servant Leadership](https://reader033.vdocuments.site/reader033/viewer/2022052905/5584c116d8b42aee078b4579/html5/thumbnails/35.jpg)
@twykowski
“When all you want is a good set of hands,
unfortunately a person is attached.”
- Henry Ford -
![Page 36: Servant Leadership](https://reader033.vdocuments.site/reader033/viewer/2022052905/5584c116d8b42aee078b4579/html5/thumbnails/36.jpg)
@twykowski
Nowadays
![Page 37: Servant Leadership](https://reader033.vdocuments.site/reader033/viewer/2022052905/5584c116d8b42aee078b4579/html5/thumbnails/37.jpg)
@twykowski
“The only thing we learn from history,
is that we learn nothing from history.”
- Georg W. F. Hegel -
![Page 38: Servant Leadership](https://reader033.vdocuments.site/reader033/viewer/2022052905/5584c116d8b42aee078b4579/html5/thumbnails/38.jpg)
@twykowski
![Page 39: Servant Leadership](https://reader033.vdocuments.site/reader033/viewer/2022052905/5584c116d8b42aee078b4579/html5/thumbnails/39.jpg)
@twykowski
![Page 40: Servant Leadership](https://reader033.vdocuments.site/reader033/viewer/2022052905/5584c116d8b42aee078b4579/html5/thumbnails/40.jpg)
@twykowski
“The great leader is seen as servant first”
- Robert K. Greenleaf -
![Page 41: Servant Leadership](https://reader033.vdocuments.site/reader033/viewer/2022052905/5584c116d8b42aee078b4579/html5/thumbnails/41.jpg)
@twykowski
Leadership is helping others achieve our
common goals- me -
![Page 42: Servant Leadership](https://reader033.vdocuments.site/reader033/viewer/2022052905/5584c116d8b42aee078b4579/html5/thumbnails/42.jpg)
@twykowski
Leadership Principles:
I. Start from yourselfII. Work with others
III. Improve the system
![Page 43: Servant Leadership](https://reader033.vdocuments.site/reader033/viewer/2022052905/5584c116d8b42aee078b4579/html5/thumbnails/43.jpg)
@twykowski
I.Start from yourself
![Page 44: Servant Leadership](https://reader033.vdocuments.site/reader033/viewer/2022052905/5584c116d8b42aee078b4579/html5/thumbnails/44.jpg)
@twykowski
Verba docent exempla trahunt
![Page 45: Servant Leadership](https://reader033.vdocuments.site/reader033/viewer/2022052905/5584c116d8b42aee078b4579/html5/thumbnails/45.jpg)
@twykowski
Understand yourself
![Page 46: Servant Leadership](https://reader033.vdocuments.site/reader033/viewer/2022052905/5584c116d8b42aee078b4579/html5/thumbnails/46.jpg)
@twykowski
Develop yourself
![Page 47: Servant Leadership](https://reader033.vdocuments.site/reader033/viewer/2022052905/5584c116d8b42aee078b4579/html5/thumbnails/47.jpg)
@twykowski
II.Work with others
![Page 48: Servant Leadership](https://reader033.vdocuments.site/reader033/viewer/2022052905/5584c116d8b42aee078b4579/html5/thumbnails/48.jpg)
@twykowski
Lead People,Manage Things
![Page 49: Servant Leadership](https://reader033.vdocuments.site/reader033/viewer/2022052905/5584c116d8b42aee078b4579/html5/thumbnails/49.jpg)
@twykowski
Understand others
![Page 50: Servant Leadership](https://reader033.vdocuments.site/reader033/viewer/2022052905/5584c116d8b42aee078b4579/html5/thumbnails/50.jpg)
@twykowski
I’m OK – You’re OK
![Page 51: Servant Leadership](https://reader033.vdocuments.site/reader033/viewer/2022052905/5584c116d8b42aee078b4579/html5/thumbnails/51.jpg)
@twykowski
Let the people do their best
![Page 52: Servant Leadership](https://reader033.vdocuments.site/reader033/viewer/2022052905/5584c116d8b42aee078b4579/html5/thumbnails/52.jpg)
@twykowski
Network
![Page 53: Servant Leadership](https://reader033.vdocuments.site/reader033/viewer/2022052905/5584c116d8b42aee078b4579/html5/thumbnails/53.jpg)
@twykowski
III.Improve the system,
not people
![Page 54: Servant Leadership](https://reader033.vdocuments.site/reader033/viewer/2022052905/5584c116d8b42aee078b4579/html5/thumbnails/54.jpg)
@twykowski
“People don’t resist change, they resist
being changed”- Irving Borwick -
![Page 55: Servant Leadership](https://reader033.vdocuments.site/reader033/viewer/2022052905/5584c116d8b42aee078b4579/html5/thumbnails/55.jpg)
@twykowski
Create vision
![Page 56: Servant Leadership](https://reader033.vdocuments.site/reader033/viewer/2022052905/5584c116d8b42aee078b4579/html5/thumbnails/56.jpg)
@twykowski
“Perfection is a goal, not a state”
- me-
![Page 57: Servant Leadership](https://reader033.vdocuments.site/reader033/viewer/2022052905/5584c116d8b42aee078b4579/html5/thumbnails/57.jpg)
@twykowski
“Don't embrace the status quo”
- Howard Mark Schultz -
![Page 58: Servant Leadership](https://reader033.vdocuments.site/reader033/viewer/2022052905/5584c116d8b42aee078b4579/html5/thumbnails/58.jpg)
@twykowski
Experiment
![Page 59: Servant Leadership](https://reader033.vdocuments.site/reader033/viewer/2022052905/5584c116d8b42aee078b4579/html5/thumbnails/59.jpg)
@twykowski
Observe Gemba
![Page 60: Servant Leadership](https://reader033.vdocuments.site/reader033/viewer/2022052905/5584c116d8b42aee078b4579/html5/thumbnails/60.jpg)
@twykowski
“Data is of course important in
manufacturing, but I place the greatest emphasis on facts.”
- Taiichi Ohno -
![Page 61: Servant Leadership](https://reader033.vdocuments.site/reader033/viewer/2022052905/5584c116d8b42aee078b4579/html5/thumbnails/61.jpg)
@twykowski
Final Observation
![Page 62: Servant Leadership](https://reader033.vdocuments.site/reader033/viewer/2022052905/5584c116d8b42aee078b4579/html5/thumbnails/62.jpg)
@twykowski
“It’s the job of the leader to see to it,
that leadership occurs”- Peter R. Scholtes -
![Page 63: Servant Leadership](https://reader033.vdocuments.site/reader033/viewer/2022052905/5584c116d8b42aee078b4579/html5/thumbnails/63.jpg)
@twykowski
Thank You!
Tomasz de Jastrzebiec Wykowski
http://procognita.com
http://www.linkedin.com/in/wykowski