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© 2008 Carnegie Mellon University
SCAMPI Lessons Learned
from Experiences in the Field
SM SCAMPI is a service mark of Carnegie Mellon University
CMMI and Capability Maturity Model are registered in the US Patent and Trade Office
Sponsored by the U.S. Department of
Defense
Lorraine Adams, SEI
March 2008
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SCAMPI Lessons Learned from
Experience in the Field
Lorraine Adams
© 2008 Carnegie Mellon University
Today’s Talk
Introduction
Characteristics a good team leader should possess
How to get the best out of your team
Leadership tactics to ensure a successful appraisal
Summary
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SCAMPI Lessons Learned from
Experience in the Field
Lorraine Adams
© 2008 Carnegie Mellon University
Presenter qualifications
Three learning points
Introduction
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SCAMPI Lessons Learned from
Experience in the Field
Lorraine Adams
© 2008 Carnegie Mellon University
SCAMPI B-C Team Lead
Participant on about two dozen SCAMPIs over the past three years
- team lead
- team member
- contract monitoring, source selection
Lessons learned
Presenter Qualifications
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SCAMPI Lessons Learned from
Experience in the Field
Lorraine Adams
© 2008 Carnegie Mellon University
1. Respect the skills and knowledge of your team
2. Collaborate rather than dictate
3. Be human
Three Learning Points
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SCAMPI Lessons Learned from
Experience in the Field
Lorraine Adams
© 2008 Carnegie Mellon University
Today’s Talk
Introduction
Characteristics a good team leader should possess
How to get the best out of your team
Leadership tactics to ensure a successful appraisal
Summary
![Page 7: SCAMPI Lessons Learned from Experiences in the Field€¦ · V1.0 011108 3 SCAMPI Lessons Learned from Experience in the Field Lorraine Adams © 2008 Carnegie Mellon University Presenter](https://reader031.vdocuments.site/reader031/viewer/2022011911/5f8f09dfe61fe833141b854f/html5/thumbnails/7.jpg)
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SCAMPI Lessons Learned from
Experience in the Field
Lorraine Adams
© 2008 Carnegie Mellon University
Characteristics a Good Team Leader Should Possess
Communicator
Collaborator
Manager
Negotiator
Organizer
Be Human
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SCAMPI Lessons Learned from
Experience in the Field
Lorraine Adams
© 2008 Carnegie Mellon University
Communicate, communicate, communicate
- Know when to talk
- Know when to listen
- Public speaking skills
- Keep appropriate information flowing at all times
- Use the appraisal plan as your communication path
Collaborate
- Know how to work jointly with others
- Cooperate rather than dictate
- Work in partnership
Team Leader: Communicator and Collaborator
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SCAMPI Lessons Learned from
Experience in the Field
Lorraine Adams
© 2008 Carnegie Mellon University
Manage
- Big picture
- Dependencies
- Relationships
- Expectations
Negotiate
- Must be able to negotiate any and all matters pertaining to the appraisal with individuals and entities internal and external to your home organization
Team Leader: Manager and Negotiator
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SCAMPI Lessons Learned from
Experience in the Field
Lorraine Adams
© 2008 Carnegie Mellon University
Organize
- Plan
- Prepare
- Expect changes - The best-laid plans of mice and men often go awry. [Adapted from a line in “To a Mouse,” - Robert Burns]
Be Human
- People skills
- Humor
- Be caring
- Be confident
- Don’t be afraid to say “I don’t know”
- Know that your leadership style is a work in progress, and there is always room for improvement through additional training, reading, feedback from others, etc.
Team Leader: Organizer, and … Be Human
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SCAMPI Lessons Learned from
Experience in the Field
Lorraine Adams
© 2008 Carnegie Mellon University
Today’s Talk
Introduction
Characteristics a good team leader should possess
How to get the best out of your team
Leadership tactics to ensure a successful appraisal
Summary
![Page 12: SCAMPI Lessons Learned from Experiences in the Field€¦ · V1.0 011108 3 SCAMPI Lessons Learned from Experience in the Field Lorraine Adams © 2008 Carnegie Mellon University Presenter](https://reader031.vdocuments.site/reader031/viewer/2022011911/5f8f09dfe61fe833141b854f/html5/thumbnails/12.jpg)
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SCAMPI Lessons Learned from
Experience in the Field
Lorraine Adams
© 2008 Carnegie Mellon University
No one person on the team knows everything—you need your team, and your team needs you!
Respect the skills and knowledge of your team
How to Get the Best Out of Your Team
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SCAMPI Lessons Learned from
Experience in the Field
Lorraine Adams
© 2008 Carnegie Mellon University
Today’s Talk
Introduction
Characteristics a good team leader should possess
How to get the best out of your team
Leadership tactics to ensure a successful appraisal
Summary
![Page 14: SCAMPI Lessons Learned from Experiences in the Field€¦ · V1.0 011108 3 SCAMPI Lessons Learned from Experience in the Field Lorraine Adams © 2008 Carnegie Mellon University Presenter](https://reader031.vdocuments.site/reader031/viewer/2022011911/5f8f09dfe61fe833141b854f/html5/thumbnails/14.jpg)
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SCAMPI Lessons Learned from
Experience in the Field
Lorraine Adams
© 2008 Carnegie Mellon University
Monitor
Mentor
Observe
Develop your set of tools
- Checklists
- Templates
- Team kit
Leadership Tactics to Ensure a Successful Appraisal
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SCAMPI Lessons Learned from
Experience in the Field
Lorraine Adams
© 2008 Carnegie Mellon University
Today’s Talk
Introduction
Characteristics a good team leader should possess
How to get the best out of your team
Leadership tactics to ensure a successful appraisal
Summary
![Page 16: SCAMPI Lessons Learned from Experiences in the Field€¦ · V1.0 011108 3 SCAMPI Lessons Learned from Experience in the Field Lorraine Adams © 2008 Carnegie Mellon University Presenter](https://reader031.vdocuments.site/reader031/viewer/2022011911/5f8f09dfe61fe833141b854f/html5/thumbnails/16.jpg)
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SCAMPI Lessons Learned from
Experience in the Field
Lorraine Adams
© 2008 Carnegie Mellon University
Summary
Three learning points to take with you
1. Respect the skills and knowledge of your team
2. Collaborate rather than dictate
3. Be human
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SCAMPI Lessons Learned from
Experience in the Field
Lorraine Adams
© 2008 Carnegie Mellon University
Questions
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SCAMPI Lessons Learned from
Experience in the Field
Lorraine Adams
© 2008 Carnegie Mellon University
For More Information, Contact:
Lorraine Adams
Member of the Technical Staff
Software Engineering Institute
4500 5th Avenue
Pittsburgh, PA 15213-3890
412-268-7777