Shannon A. Valentino929 Jackson Hall School Road

Elkton, MD 21921(302) 233-3727

SHENSL4@aol.com

OBJECTIVE My primary objective is to obtain a senior management position with a publicly owned company or a large privately owned company.

SUMMARY 10 years of Financial Management, Staffing, Marketing/Sales, Sourcing/Procurement and Legal experience with Verizon Communications, an international Telecommunications and Professional Services Consulting Corporation and 8 years of experience with former MBNA America, N.A., an International Financial Services Company and Credit Card issuer, which was acquired by Bank of America in 2004

EXPERIENCE Verizon Enterprise Solutions MarylandMarch 2005 – July 2015Global Professional Services, Resource Deployment Manager

Responsible for staffing and the financial metrics associated with the Global Unified Communications and Collaboration and Contact Center Services Professional Services and Consulting Business – Global UCC & CCS, equivalent to $1B annual revenue.

Manage and facilitate project level profitability projections between Corporate Finance, Marketing, Sourcing, Legal, as well as Executive Management.

Analyze and facilitate responses to Requests for Information (RFI’s) during the sales process and evaluate the reasonability of business assumptions from a financial and legal perspective.

o Including ROE, ROI, IRRR and ROA and thorough contract review. Responsible for Global Vendor and Third-Party Relationship Management,

including Accounts Receivable and Accounts Payable. Founder of SAP for Project Level Profitability Accounting.

o Analyze and track project level Profit/Loss information to provide Executive Management with the ability to assess profitability of each Professional Services Consulting project, spanning multiple Verticals, including Healthcare, Financial Services, Manufacturing and Transportation.

o Introduced the SAP Time Collection system to the Verizon Global Corporate Community in 2012.

EXPERIENCE MBNA America, N.A. (acquired by Bank of America-2005) Wilmington, DE July 1996 – November 2004Business Strategies – Mergers and Acquisitions from 2001-2004, Officer

Responsible for valuation and financial; structuring of international and domestic credit card, business card and consumer loan portfolio acquisitions, as well as whole-company purchases by MBNA.

Facilitated and managed information flow and expectations of deals between Finance, Portfolio Sales, Loyalty Marketing, Portfolio Quality and Investment Bankers.

Coordinated the bid process and evaluated the reasonability of business assumptions.

Analyzed and tracked acquired portfolio profitability to provide Senior Management with an effective tool to assess the business.

Evaluated potential partnership and acquisition opportunities based on financial return and business synergies.

Performed financial analysis including detailed revenue/cost driver pro-forma models, discounted cash flow, comparable company and multiples valuation models for the purpose of evaluating optimal capital structure and target pricing for debt equity issues.

Provided profitability and compensation projections to Senior Management for new affinity group signings and renewals of current group contracts through pro-forma analysis.

Analyzed new opportunities for revenue generation and expense savings.

CFO Administration from 1999-2001, Officer Assisted in the development and management of one-third of the company’s

total expense budget, equivalent to $1.2B annually. Responsibilities included structuring the Annual Expense Plan and Quarterly

Forecasts, analyzing variances, presenting updates and making recommendations to Executive Management at Quarterly Budget Meetings.

Prepared monthly, quarterly and yearly expense analysis to identify risks and/or opportunities vs. current Plan/Forecast.

Coordinated key expense variance explanations with Business Line Analysts and Accounting to maximize understanding and communication.

Played an integral role in developing guidance for the Business Sectors’ budgets during the 1999-2001 Full Year Plan and continued to manage to the established expense targets.

Interacted proactively with Sector Analysts and Senior Executive Management in a relationship manager capacity.

Corporate and Strategic Planning from 1997-1999, Officer Gained a comprehensive understanding of revenue management while working

in revenue planning. In addition to ad-hoc analyses, maintained responsibility for revenue and trend

analysis for the Platinum product including consumer behavior analysis and manipulating raw data from FOCUS queries into meaningful reports.

Created and maintained responsibility for producing a managed monthly new account model, which incorporated new accounts by acquisition channel for each product.

Co-developed an APR stratification model to more accurately monitor shifts in APR and analyze reasons for the shifts.

Maintained responsibility for producing monthly corporate metrics which were used in several forecasting models across multiple business products.

Played a key role in building the revenue model for the Platinum product during the 1998 Corporate Plan.

Customer Assistance – Loss Prevention from 1996-1997, Officer Obtained satisfactory payment arrangements through Customer telephone

inquiries in accordance with policies and procedures. Responded to and determined the appropriate resolution to the Customer’s

financial difficulties. Achieved and surpassed monthly standards for quality and productivity

objectives. Issued monetary and non-monetary adjustments as defined by bank policy and

applicable regulations. Placed outward calls to obtain satisfactory payments arrangements and identify

future business opportunities. Management of a team of 12-15account managers.

EDUCATION Wilmington College Wilmington, DE Master of Business Administration degree. Anticipated Graduation , May 2016. Bachelor of Science degree in Finance, May 1999.

SKILLS / ACHIEVEMENTS Detailed knowledge of current global market conditions and forecasts (funding

rate, tax rate, and conversion rates). Solid understanding of the components of the Income Statement and Balance

Sheet, and profitability as well as the impact of items such as amortization, intangible assets, goodwill and understanding of cash vs. non-cash items.

Excellent oral and written skills – communication with Executive and Chief Level Management, internally and externally.

Abundant financial knowledge – return metrics, including ROE, ROI, IRRR and ROA.

Proficient with Microsoft Office Suite, excellent financial modeling and spreadsheet skills,.

Expert with SAP, Project Management and Lean Six Sigma. Excellent relationship management skills, both internally and externally and

with C-Level Management. Demonstrated analytical and problem solving skills for 18+ years. Attention to Detail and highly organized. Recipient of 3rd Quarter 1999 MBNA Financial Excellence Award after fostering

a solution which saved the company $1.3MM in additional cost. Recipient of 2012 Verizon Ovation Award after introducing and implementing

SAP to the Global organization. Member of NAPW - National Association for Professional Women.

REFERENCES Upon Request