![Page 1: Role of Social Tools in the Current Awareness Process](https://reader034.vdocuments.site/reader034/viewer/2022051322/54550c75b1af9f40378b469a/html5/thumbnails/1.jpg)
Role of social tools in the current awareness process
Penny Edwards, Lars Plougmann, Stuart Barr www.headshift.com, September 2008
/http://flickr.com/photos/_fabrizio_/786526891/in/photostream/
![Page 2: Role of Social Tools in the Current Awareness Process](https://reader034.vdocuments.site/reader034/viewer/2022051322/54550c75b1af9f40378b469a/html5/thumbnails/2.jpg)
Challenges for Current awarenessKnowledge and information sharing
• Ubiquity of informal knowledge sharing
• Building the business case around current awareness
![Page 3: Role of Social Tools in the Current Awareness Process](https://reader034.vdocuments.site/reader034/viewer/2022051322/54550c75b1af9f40378b469a/html5/thumbnails/3.jpg)
Challenges for Current awarenessChallenges for current awareness
• Timeliness
• Cost effective delivery
• Innovative value-added service
• Original targeted content
![Page 4: Role of Social Tools in the Current Awareness Process](https://reader034.vdocuments.site/reader034/viewer/2022051322/54550c75b1af9f40378b469a/html5/thumbnails/4.jpg)
(cc) http://www.flickr.com/photos/iconolith/458099966/
Some thoughts: internal CA
• A networked approach:
- Collaborative filtering
- Shared awareness
- Aggregated signals
• New ways of working
- Self-service
- Publish then filter
- Personalisation
![Page 5: Role of Social Tools in the Current Awareness Process](https://reader034.vdocuments.site/reader034/viewer/2022051322/54550c75b1af9f40378b469a/html5/thumbnails/5.jpg)
Benefits for external CA
• Dynamic content and process
• Less volume -> greater relevance
• Delivery formats to suit preference
• Conversations rather than broadcasts
http://www.flickr.com/photos/victoriapeckham/164175205/
![Page 6: Role of Social Tools in the Current Awareness Process](https://reader034.vdocuments.site/reader034/viewer/2022051322/54550c75b1af9f40378b469a/html5/thumbnails/6.jpg)
How to kick start change...
• Integrated lightweight solutions
• Building on existing systems
• Involvement of key user groups and IT
• No ‘one size fits all’ solution
![Page 7: Role of Social Tools in the Current Awareness Process](https://reader034.vdocuments.site/reader034/viewer/2022051322/54550c75b1af9f40378b469a/html5/thumbnails/7.jpg)
Social tools in the CA process: Demo
![Page 8: Role of Social Tools in the Current Awareness Process](https://reader034.vdocuments.site/reader034/viewer/2022051322/54550c75b1af9f40378b469a/html5/thumbnails/8.jpg)
(cc) http://www.flickr.com/photos/limowreck666/157909490/in/set-72157594146274206/
Recap...
• Flexible lightweight tools
• More intimate personalised information
• Feeds and flows
• Collective intelligence
![Page 9: Role of Social Tools in the Current Awareness Process](https://reader034.vdocuments.site/reader034/viewer/2022051322/54550c75b1af9f40378b469a/html5/thumbnails/9.jpg)
Many thanks for the photos made available under a Creative Commons license. Regardless of the CC
license, if any photographer objects to the inclusion of their material then we shall happily remove it.
Thank you!