Download - RMP Review Center (Proposal thesis)
CHAPTER 1
The Problem and Its Background
Introduction
Most of the students strive harder in studying to have their diplomas.
Spending time and effort on their way to triumph only to find out that having a
diploma is not enough to find a good job. It is because nowadays, corporate world
is being complex when it comes to its people. Companies look for wide-ranging
qualifications which require employees to have master’s degree, doctorate degree
and professional titles because they believe that a company is only as good as the
people who work for it (Lopa,2012). Prestigious companies set high standards on
their employees’ credentials to complement with their innovation. Those standards
persuade business-course students to take certification examinations.
According to the latest statistics of Commission on Higher Education on
Graduates projections by discipline as of November 2011, there will be an
increasing number of graduates, with the degree of Business Administration.
Statistics as of 2011 shows 113, 233 students have graduated from business
related courses and CHED’s projection for 2012, 2013 and 2014, graduates will
increase to 116 822, 119 526, 122 740 respectively. These figures shows, more
likely, that there will be an increasing number of graduates who may pursue to take
certification examination to claim professional titles.
For this year, 2012, the first Certification Examination was handled by the
Junior Achievement of the Philippines Incorporated. According to JAPI (2012), 28
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percent of examinees had passed the 1st Registered Marketing Professional
Certification Examination. This supports the findings of JAPI and the Chartered
Association of Marketing and Business Professional (CAMBP) in a series of
studies that not all the graduates possess the necessary theoretical knowledge
and practical problem solving skills necessary to deliver a company’s expected
level of performance. (putol)
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Background of the Study
Generally, review centers create new breed of professionals that are
introduced in the business world. Apparently, most of the review centers are faced
to some facts which can be considered as realm that affects the review center. The
researchers study these facts and enumerated below before having the desired
strategies for the proposed business administration review center.
According to Charlie Calimlim of CHED Statistics Department, last two
years (2010 and 2011) projects the most graduates in the business administration
and related courses, and comparing to other fields, business courses played as
one of the top 3 highly-populated courses according to National Statistical
Coordination Board (2012) . It only means that Business Administration is highly
demanded.
Another is that according to blogs/research there is an increase of about
40% in the examinees of Registered Marketing Professional certification
examination from 2011 to 2012. This means that it is gaining popularity and
acceptance from the market. Along with this is the fact that there is a large number
of graduates who fail taking the certification examination comparing to those who
pass. That is why the researchers realized the necessity for a review center that
will help students take a step higher particularly for graduates who have completed
their curriculum in college which will serve as an edge as they enter into a more
complex world.
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JAPI promotes this Registered Marketing Professional Certification Program
to marketing students who are about to enter the corporate world which is now
demanding extensively about their peoples qualifications. RMP serves as a tool for
these companies to assess the knowledge and skill level of the graduates. This will
help them suit their skills with the needs of the corporate industry. According to
JAPI, once you have passed the RMP certification examination, you will be
prioritized by the corporate partners dealing with them.
This review center will aid the need of establishments that will help
examinees in building a strong foundation in taking through the assessment
particularly of courses related to business. The business is oriented to give
superior trainings, lectures, and activities that perhaps will contribute to their
preparedness in taking the certification examination. With these programs, the
business thus engaged itself in boosting the self-confidence and self-discipline of
its customers that eventually would also help them in surpassing the pressures
forwarded to them. The business will take part with its reasonably priced service in
uncovering the potentials of an individual to be competent in his own field. It will
also be in negotiation with universities and colleges regarding the terms of how the
service will be facilitated. The business is into offering the newly offered Registered
Marketing Professional certification examination.
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Statement of the Problem
The study seeks to identify the marketing strategies that would be applicable for
the proposed Registered Marketing Professional Review Center in Dasmariñas
City.
Specifically it seeks to answer the following questions:
1. What is the profile of the respondents of Registered Marketing Professional
Review Center in terms of:
1.1 Gender
1.2 Family Income
1.3 Bachelor’s Degree Major
1.4 School
2. What is the profile of competitors/indirect competitors in terms of:
2.1 Target Market Profile
2.2 Positioning Strategy
2.3 Service Marketing Mix
3. What is the recommended positioning strategy for the proposed business?
4. What marketing mix strategies will be appropriate for the business in terms
of:
4.1 Product Strategy
4.2 Pricing Strategy
4.3 Place Strategy
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4.4 Promotion Strategy
4.5 People Strategy
4.6 Process Strategy
4.7 Physical Environment Strategy
Significance of the Study
This study is believed to be significant and to give value information to the
following:
Students taking business related courses
The students can acquire information that could help them in making
decisions with their chosen career.
The Community
The proposed business if established could create employment
opportunities to the public.
The Entrepreneurs
Giving those collective ideas of a potential business that could satisfy
the market and could be beneficial for the entrepreneurs afterwards.
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The Future Researchers
This study will be significant for future researchers particularly
students who will conduct the same or related study because it may serve
as a reference in their field of study.
Scope and Limitation of the Study
This study will focus to identify the marketing strategies that will be effective
for the proposed Registered Marketing Professional Review Center. To arrive with
the right strategies, researchers first identify the market that will be treated as their
respondents considering their demographic profile in terms of gender, income and
bachelors degree major. This research study also in particular is to determine the
strategies regarding the positioning that would be compelling to the market and the
service marketing mix (product, price, place, promotion, people, process and
physical environment) that would make the business feasible. In order to formulate
the said strategies, the study evaluates also its competitors. The research also
included the financial projection.
The researchers will consider the office of the proposed business to be
situated at Dasmariñas City. Survey questionnaires will be distributed to the
respondents which are students taking up B.S. in Business Administration major in
Marketing, Marketing Management, Business Management, Human Resource
Development Management, Operations Management and Business Economics,
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B.S. in Economics, B.S. in Agricultural Business and B.S. in Home Economics in
Colleges and Universities in Dasmariñas City, Silang, Tagaytay and Indang.
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Conceptual Framework
The conceptual framework of the study is shown in the Figure 1. Figure 1
describes the flow of the important parts of the study. The structure was divided
into three main segments (input, process and output) to give emphasis on the
processes that will be involved in the study.
The input data shows that the first part of the study. It is focused on
gathering data that are necessary in planning the strategies that would be
appropriate for the proposed business such as; profile of the respondents in terms
of age, family income and bachelors degree major, analysis of competitors strategy
and market survey and focused-group discussion.
After all the information has been gathered, data will be analyzed and
interpreted. Results thereafter will be ready for strategy development.
Lastly, after analyzing and interpreting the data, output for business’
positioning strategy, marketing mix strategy (product, price, place, promotion,
people, process and physical environment) and financial projection will be
determined. Each will weigh parts on the business’ success.
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Figure 1: Research Paradigm
Assumptions of the Study
The researchers assumed the following for the proposed Registered
Marketing Professional Review Center:
1. Legal requirements are acquired and are visible for the operation of the
business.
INPUT
Profile of the respondents
Gender Family income Bachelors Degree
Major School
Competitor Analysis
Market Survey and Focused Group Discussion (FGD)
OUTPUT
Target Market Profile
Positioning Strategy
Marketing strategies
Product Price Place Promotion People Process Physical
Environment
Financial Projections
PROCESS
Data sorting, analysis and interpretation.
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2. The reviewers, lecturers, and other employees are highly qualified for the
position filled in the business.
3. Materials for the business’ programs are readily available, reliable, and
always up-to-date (e.g. books, reviewers)
4. The location and facilities are available for business operation.
5. The researches have enough capital to start the business.
Definition of Terms
People. All human actors who play a part in the service delivery
Physical Environment. The environment in which the service is delivered and
where the firm and customer interact, and any tangible components that facilitate
performance or communication of the service
Place. Determines the distribution channel strategy of the marketing mix
Positioning. The way the product is defined by consumers based on important
attributes
Price. The amount of money charged for a product or service or the sum of the
values that consumers exchange for the benefits of having or using the product or
service
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Process. The actual procedures, mechanisms, and flow of activities by which the
service is delivered – this service delivery and operating systems
Product. Anything that can be offered to a market for attention, acquisition, use, or
consumption and that might satisfy a want or need
Promotion. A marketing term used to describe all marketing communications
activities
Registered Marketing Professional. Certification exam for marketing students, who
are about to enter the job market
Regiatered Marketing Proofessional Examination.
Segmentation. Dividing a market into distinct groups of buyers with different needs,
characteristics, or behaviors who might require separate products or marketing
mixes
Target Market. Set of potential buyers.
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CHAPTER 2
Review of Related Literature
This part contains literature and materials that will bear significance on the
study. The information obtained from the materials will be used to draw a picture
about the extent of knowledge pertaining to the subject matter at hand in relation to
the objectives of the study.
Demographic Profile of the Market
According to Kotler and Armstrong (2010), market segmentation is dividing
the market into smaller groups with distinct needs, characteristics or behavior.
There are four ways of segmenting the market namely, demographic, lifestyle or
psychographic segmentation, behavioral segmentation and benefit segmentation.
The most popular bases for segmenting customer groups is through demographic
variables such as age, gender, income, occupation, education, religion, race and
nationality. Demographic variables are easier to measure than any other types of
variables because customer profiles vary. Also, it helps the marketers to access
the size of the market and reach it efficiently.
Gender
Business try to associate their products and service with the
particular type of users, often defined in demographic terms. One of these
demographic terms is gender. Considering the gender of the market might
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be important in establishing a review center. According to the latest
statistics of Commission on Higher Education (CHED), 63 percent of the
total graduates in business administration and related courses are females.
This implies that females are more studious than males. With this in mind,
the marketing strategy of a review center might have greater considerations
with the females but not bias towards the male genders.
Income
Business considers the customers’ resources through level of
income. In setting up a review center, it is necessary to consider the
customers buying power and purchase ability to identify which portion of the
market should be targeted for their economic survival.
Bachelor’s Degree Major
Market may also be segmented demographically in terms of their
lifestyle. Business considers this factor to determine which market to focus.
Just like how a review center expands a person’s career, they foresee the
benefits of the service to their customers by making them professionals.
Positioning
According to Lovelock (1991), positioning is the process of establishing and
maintaining a distinctive place in the market for an organization and its product or
service offerings. It assumes that companies differentiate themselves from
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competitors on their industry. A unique market position is what the marketers
should develop so that the company will be perceived exactly like no other on the
market.
As being in line with service businesses, review centers wish to manifest
excellence of performance to their customers. They must look for a redefined
position in the market by understanding the demographics of their market and new
trends of education (Deluxe for Business, 2009).
Service Marketing Mix
Service
According to Lovelock (1991), service products being intangible and
ephemeral are experienced, rather than owned. These products compete with
goods in the market place which offers similar benefits, but being a product or
service as close competitors does not mean that the marketing management tasks
for each are the same. It differs because in service products, performance is what
matters and customers may affect this performance because they actively
participate in the service production, delivery and consumption.
According to Lamaroza (2012), owner and administrative officer of Lead
Tutorial and Review Center in Quezon City, self studying is not enough for an
individual to understand and learn what needs to be identify. To fill in the gaps in
learning process or prepare them on the next step in their education, those with the
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means to go to review centers can get the help they need. A review center may
provide a variety of services depending on the available space and number of staff
and their qualification.
Price
Pricing decision is the most difficult that business owner has to make.
According to Bhasin (2010), pricing strategy should be an integral part of the
market-positioning decision, which in turn depends, to a great extent on your
overall business development strategy and marketing plans. Companies do not
usually set single pricing strategy but rather reflects variations in some factors that
may affect the purchasing power of the consumers.
According to Lovelock (1991), the foundations underlying pricing strategy
consider three factors – cost, competition, and value to customers. It should be
clear that determining strategies for pricing service organization requires making
decisions on a range of different issues.
In businesses, pricing is the process of monetizing their social enterprise’s
value to marketplace. This is how they acquire their sales. According to Lamaroza
(2012), review centers address a real need for an effective pricing strategy so that
they can be much profitable like the others who have mastered its industry. Putting
up this kind of business entails careful preparation, coupled with resourcefulness
and effective dissemination of knowledge to students.
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According to JAPI (2009), a non-member of Junior Achievement Philippines,
Inc. has to pay P7, 900 for the examination while those that are member-schools
are given discount and has to pay for only P2, 900.
Place
According to Wiriadinata (2011), service industry must locate themselves
where customers can easily have access. Along with this strategy, marketers
should consider the cost of the location to avoid certain losses and also they must
ensure that the location of the business is within their potential market.
According to Lamaroza (2012), a review center is best located near schools
and apartments. This place is the possible location that a review center might
operate because this is where their potential markets are to be found. Those near
schools to be considered must offer courses that a review center focuses on.
There is also another way of operating a review center. As businesses aims
for sudden return on investment, they think of something that will give them a good
annual sale at a lower cost. For business administration review center, it would be
better to have facilitation with their target universities and colleges. They just have
to negotiate business to business about the terms of how the service will be
render.
Promotion
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Services are more difficult to assess in terms of attributes in comparison to
tangible products. The marketing manager is expected to be creative, innovative
and clear when it comes to the benefits to the target market of his or her service.
According to Lovelock (2012), communication plays three basic roles in
marketing: to inform, to persuade and to remind. Promotion needs to be clean and
persuasive or inviting for the business to be known quickly, stay longer and be
effective in the industry. An effective communication campaign should comprise a
well thought communication strategy. Memorable style and attractive way of
promoting can convey a variety of messages from overall image to highlighting a
particular competitive advantage.
With this in determining the right promotion strategy, a review center that is
newly-introduced business must consider factors that will surely have a great effect
on the establishment of the business. Promotion deals with any communication
that will help a business take a place in the market and this strategy should be
thoroughly examined for the business success.
People
People are one of the elements of service businesses that customers
interact with. This is why service organizations requires appropriate interpersonal
skills, aptitude and service knowledge of their people to deliver a quality service.
Organizations should apply accreditations to show that their people are well trained
to prescribed standards and best practices.
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According to Lamaroza (2012), a review center would need at least three
management staff. The administrative officer handles inquiries, client relations and
schedules while the marketing officer takes care of marketing strategies and
updates the center’s ads. The finance officer, aside from being the designated
money person, may also act as the human resource personnel and hire the
teaching personnel. The rest of the workforce can be full-time or part-time
lecturers, tutors, and reviewers.
In some particulars, the utmost focuses of review centers are reviewers. For
a more competitive review center, having great reviewers is a commodity. It is what
the general public mostly look for. In fact, students learn more from a reviewer who
manages to hold their attention for hours as compared to someone who bores
his/her listener. That is why review centers should have a great track of records of
their reviewers.
Process
According to Zeithaml (2008), process is the actual procedures,
mechanisms and flow of activities by which the service is delivered. It is more
about the customer interface between the business and consumer and how they
deal with each other in a series of steps in stages throughout the process.
In establishing a review center, all services must be executed with clearly
defined and efficient processes because this will avoid customer confusion to the
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service quality. The service provider presents its customers with organized and
honest evidence of its services. The company must present the clear instruction to
their individual customer on how to inquire with their service offered. When it
comes to organizational negotiation, the review center must prepare a proposal of
the terms of the service offered to the business customer and wait for its approval.
The conditions needed to be discussed are the terms of customer inquiry,
reservations, service delivery, payment and settlement. These stipulations should
be developed and must be presented clearly to the market. Through this, the
business will be able to promote consistent service and foster customer loyalty.
Physical Environment
According to Zeithaml (2008), physical environment includes buildings,
equipments, uniforms employees wear, signs and logos, annual accounts, and
business reports, brochures, website and even business cards. It is where the
service is delivered and where the firm’s people and customer interact, and any
tangible components that facilitate performance or communication of the service.
But since the proposed business administration review center desires to facilitate
with the amenities of the universities and colleges to whom they will make
negotiation there are less physical attributes to consider in the service. With this,
customers tend to rely on materials cues only. That is why the business will
prepare teaching modules to let the market have an idea of how the service will be
render. According to Lamaroza (2012), review centers should stick to use
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reputable books and other credible sources of reference to support a premium
price for the service and establish a positive experience for the customers who will
make judgments about the business based on its physical evidence.
Synthesis
Achieving goals in one’s life is identical to being personally fulfilled. As the
researchers take the risk and courage to go further, they see to it that they do their
best for at least not to regret anything in case circumstances turn out of bound. But
for this not to happen, the researcher also, before taking any other pace cited
literatures and materials from several authors that are related and can support the
subject matter of this study. The literatures above are considered to play integral
part in conducting this study.
Included in the writings reviewed by the researchers is the demographic
profile of the respondents. Distinguishing characteristics of market need and their
behavior are the bases for classifying market according to manners of segmenting.
Moreover, readings concerning the positioning strategy are also cited. This
will help the business differentiate itself from others through creative and unique
positioning of the company and leave a remarkable image perceived by the
market.
In addition, studies about service marketing mix (product, price, place,
promotion, people, process and physical environment) are discussed. Service is
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differentiated distinctively from manufactured products based on its characteristics.
Knowing the market need will help on settling the kind of service to be offered.
Strategic decision regarding the price considers factors that will help the
organization to be more lucrative and survive economically. Place or location is
also important considering the marketability and accessibility and other factors that
possibly affect the strategies. As to promotion, uniqueness of communication
strategies together with creative execution will highlight competitive advantage
among others. When it comes to service providers, knowledge and skills are the
requirement since they are the one who interacts with the customers. Procedures
must be clearly defined and delivered efficiently to gain customer loyalty. Lastly,
physical environment must be established with positive aura to avoid critics. These
readings will be useful for the researchers in understanding the said strategies that
in due course will assist them in developing the approaches to be use for the
proposed business administration review center.
On the other hand, the researchers also included concepts and evidences
from authors that are directly related with the review center. These will be
significant for the entire creation and establishment of strategies that will be
implemented to the business.
All the literatures and materials drawn above in conclusion with no bias are
related to the proposed business. Those will weigh contributions to the researchers
in conducting this study.
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CHAPTER 3
RESEARCH METHODOLOGY
This chapter presents the research design, research locale, population and
sampling design, research instruments, data gathering procedure and data
analysis techniques or statistical treatment that will be used for the proposed
business Registered Marketing Professional Review Center.
Research Design
The study will utilize the descriptive method research design. Descriptive
method is used to describe the present behavior or characteristics of a population
(Sirug, 2011).
Using this approach the researchers will be able to acquire factual and
accurate data from its respondents such as their demographic profile and
preference in relation to review center.
Research Locale
The respondents will be graduating students taking up business related
courses from selected colleges and universities in Dasmariñas City (De La Salle
University, Philippine Christian University, National College of Science and
Technology, and Lyceum of the Philippines University), Silang (Rogationist
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College), Tagaytay City (Olivarez College, City College of Tagaytay, and STI) and
Indang (Cavite State University). Those universities and colleges are the
institutions that are offering extensive range of business related courses within the
area.
Population and Sampling Technique
The researchers in this study of the proposed business administration
review center in order to determine or identify the number of respondents have
agreed to use the Slovin’s formula.
Universities and Colleges
No. of Business Administration and
related courses students
Sample Size(percentage)
Sample Size(actual)
De La Salle University
199 33% 79
Philippine Christian University
32 5% 12
National College of Science and Technology
33 5% 12
Lyceum of the Philippines University
95 16% 39
Rogationist College
31 5% 12
Olivarez College 36 6% 15City College of Tagaytay
23 4% 10
Systems Technology Institute
15 2% 5
Cavite State University
145 24% 58
TOTAL: 609 100% 242
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Formula: n = N / ( 1 + N x e²) Where:
n = sample sizeN = populatione²= margin of error
Computation:
n = N / (1 + N x e²)
= 609 / (1 + (609 x .05²))
= 609 / (1 + 1.5225)
= 609 / 2.5225
n = 241.43 or 242
Using the Slovin’s formula, sample size of the respondents needed for the
research study will be 242 / 250.
Research Instrument
The study in order to gather necessary information for the proposed
Registered Marketing Professional Review Center will use the survey
questionnaire and Focus Group Discussion as its instruments.
The survey questionnaire that will be distributed to the respondents will be
divided into three parts:
Profile. The first part of the questionnaire is the profile. This part contains
questions concerning the personal data of the respondents like gender, family
income and bachelor’s degree major. The data will be significant for the
researchers to segment and select its target market.
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Positioning. The second part is the positioning. It will comprise of questions
regarding the position strategy. It will give the researchers insights on how to strike
the market and come up with an appealing positioning strategy and statement.
Service Marketing Mix. Lastly is the service marketing mix. The third part
of the survey questionnaire will focus mainly on the preference of the respondents
with the business’ marketing mix (product, price, place, promotion, people, process
and physical environment). This will help the business in establishing effective
service marketing strategies.
Data Gathering Procedure
In establishing the proposed Registered Marketing Professional Review
Center, data from the respondents will be vital in developing appropriate strategies
that will be convincing to the market. Thus gathering data is considered as one of
the most substantial step in this study.
In compliance, the researchers will personally administer the
questionnaires. It will be distributed to the respondents, a letter of consent will be
sent to the school administration for the authorization to conduct survey. Also, the
researcher will make an informed consent to the respondents to ensure that they
are knowledgeable about the adequate procedures of the survey to safeguard their
anonymity.
For the FGD procedure, the researcher will select participants from the
respondents who will also answer the survey. The respondents will be chosen
upon their availability. For the procedure proper, the respondents will be
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assembled to a complimentary place. The process will be introduced by the
facilitators or the researchers to secure a comprehensive discussion. The
discussion will focus primarily on the topic of the study. The entire symposium will
be recorded prior to the approval of the respondents.
All the data that will be gather through survey and Focus Group Discussion
will be kept for analysis and interpretation.
Analysis of Data
The data gathered through the survey questionnaire will be compiled and
analyzed. The information will be subjected to statistical analysis to answer the
problems of the study. The researcher will use adjectival rating and frequency
distribution and percentage for the abstract of the results. The data gathered will
also be presented in tabular form: pie graph, bar graph and similar forms. The
adjectival ratings that will be used to assign the rating to the responses are the
following:
4.20 – 5.00 Strongly Agree
3.40 – 4.19 Agree
2.60 – 3.39 neither Agree nor Disagree
1.80 – 2.59 Disagree
1.00 – 1.79 Strongly Disagree
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REFERENCES
Armstrong, G. and Kotler, P. (2010). Marketing: An Introduction. 10th Edition:
Pearson Education Inc.
Diola, Z. and Tichepco, E. (2009). Marketing: A simplified Approach. C&E
Publishing Inc.
Zeithaml, V. (2008). Services Marketing: Integrating Customer Focus Across the
Firm. The McGraw-Hill Companies Incorporated
Lovelock, C. (1991). Services Marketing. Second Edition: Prentice-Hall
International
Remollino, A. (2012). Nowhere to GO for Most Graduates. Retrieved from
http://www.bulatlat.com/news/6-8/6-8-jobs.htm. November 15, 2012
Madrona, M. (2012). May 2012 Certified Public Accountant Licensure Exam
Results. Retrieved from
http://rightonthemark.wordpress.com/2012/05/23/may-2012-certified-public-
accountant-licensure-exam-results-1995-new-accountants/. December 12,
2012
Bhasin, H. (2010). Service Marketing Mix. Retrieve from
http://www.marketing91.com/category/marketing-mix-2/. November 15,
2012
Lamaroza, P. (2012). How to run a Review Center. Retrieved from
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http://www.entrepreneur.com.ph/get-started/article/how-to-run-a-review-
center. November 15, 2012
GMA News Online. (2012). 4, 772 pass CPA Board Exams. Retrieved from
http://www.gmanetwork.com/news/story/278328/news/nation/4-772-pass-
cpa-board-exams-2-ust-graduates-emerge-on-top. December 12, 2012
Commission on Higher Education. (November 2011). Graduates Projection by
Discipline. Retrieved from
http://www.ched.gov.ph/chedwww/index.php/eng/Information/Statistics.
November 15, 2012
Philippine Institute of CPAs. (2012). CPA Board Examination Passers. Retrieved
from http://www.picpa.org/content/38481.aspx. December 12, 2012
Junior Achievement of the Philippines. (2012). 1st Registered Marketing
Professional Certification Examination Program batch 2011-2012 Passers.
Retrieved from http://japionline.org/1st-registered-marketing-professional
%C2%AE-rmp-certification-examination-program-batch-2011-2012-
passers/. December 16, 2012
www.cvsu.edu.ph
www.pcu.edu.ph
www.dlsud.edu.ph
www.rog.edu.ph
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LUIS IGNACIO A. LOPA, JAPI President, Vice President & Head for
Enterprise Subsidiaries Account Management ng PLDT.
This fact made further testimonial that in able to dig up the understanding of the
examiners, there will be a need for supplementary improvement on the review
methods. That is why the researchers come up with the idea of providing review
centers that will not only foster understanding among business administration and
related courses but also a review center that will create and render excellence
service.
ang general situation mo kasi is may problems sa match ng graduates at jobs
una, kasi mas madaming graduates kesa jobs kaya mataas ang competition
pangalawa, hindi match yung skill set na meron ang graduate sa hinahanap ng industry
kaya nagkaron ng rmp. tapos discuss niyo anu yung rmp
kaso, kahit may rmp na, mababa ang passing rate
kaya ineencourage ng JAPI na magtake ng review ang graduates or graduating students
kaya naman nagka idea kayo na magtayo ng review center
diba???