Sponsored by:
Right IaaS, Right Cloud Provider: Four Best Practices to Help You DecideMay 9, 2013
Welcome
Joe Panettieri, Editorial DirectorNine Lives Media, a Divisionof Penton MediaE: [email protected]: @JoePanettieri
What We’ll Cover
• A look at the cloud services market• How cloud services can fit into VARs’, SIs
and MSPs’ sales strategies• What to look for when choosing a cloud
provider• Your questions throughout
Cloud Services: A Growing Revenue Stream
Top cloud services offered by MSPs, according to the 2013 MSPmentor 501:•Infrastructure as a Service, 66%•Platform as a Service, 37%•Software as a Service, 71%Participants in the 2012 Talkin’ Cloud 100:•VARs with cloud expertise, 42%•MSPs with cloud expertise, 58.9%
Please Welcome
Ken CavallonVice President, Business Development & Alliances
Tier 3
Richard SeroterProduct Manager
Tier 3
Tier3.com confidential
What We Do
Infrastructure as a ServiceScalable
Elastic
Pay As You Go
VMware vSphere 5
Platform as a ServiceWeb Fabric, built on Cloud Foundry
Cloud Foundry Core Compatible
Advanced ManagementServer Administration
Orchestration
Monitoring & Scheduling
Back Office Support
API
Managed Services
Professional Services
Backed by Leading VCsBacked by Leading VCs; $18.5M from Intel Capital, Ignition & Madrona
Cloud InnovatorFounded in 2006 with secure multi-tenant cloud as vision; HQ in Bellevue, WA.
Growing Footprint9 nodes across the US, Canada, UK and mainland Europe
Proven Results100+ enterprises trust the Tier 3 enterprise cloud platform for their business
Powered by 9 Data Centers Around the Globe
Tier3.com confidential
Bluelock
GoGridJoyent
Softlayer
OVH
Fujitsu
Dell
Virtustream
Rackspace
CSC
Dimension Data
Terremark
Savvis
Tier 3
niche players visionaries
challengers leaders
Amazon Web Services
2012 Gartner Magic Quadrant for Cloud IaaS
Tier 3 is a “Visionary”
“Combines a good set of features on a well-engineered platform, with an easy-to-use self-service portal”
“Its core architecture and software platform contain substantial custom engineering of its own, and it has an innovative and ambitious road map”
“An exceptionally strong SLA”
AB
ILIT
Y T
O E
XEC
UTE
COMPLETENESS OF VISION
Gartner, October 2012. Copyright Gartner, reprinted with permission by Tier 3
Tier3.com confidential
Channel & Cloud Computing
Feature Amazon Microsoft Azure
Rackspace Salesforce.com
Tier 3
IaaS
APIs
Account Management
Hierarchies & Billing
Built-in Orchestration
Rebranding
Global Data Centers
PaaS
Tier3.com confidential
Polling Question
How do you currently offer cloud IaaS to your customers?A. We don’t but we’re actively seeking a channel-friendly optionB.We offer Amazon (or other solution) and have no plans to expand our offeringsC.We offer Amazon (or other solution) but we’re seeking other channel-friendly solutionsD.No plans to offer cloud IaaS in 2013
Best Practice #1: Native Support for Complex Environments
• What type of hard drive, processor and networking gear does the cloud service provider support?
• What is the resilience of each layer? High resilience equals high availability
• Where is the data going to live? Is it protected in isolated instances?
• Will the cloud serve as an extension of your customer’s on-premise network?
Best Practice #2: Value-Added Services Opportunities
• Are the “orchestration” services complex or easy to integrate?
• Can you build complex environments with the tools available?
• Can you build an enterprise environment store?
• Can you build on existing Exchange or SharePoint orchestration templates?
Best Practice #3: Seamless Back-Office Functionality
• Does the provider support account hierarchies for billing and reporting?
• Does reporting enable usage tracking and the ability to add in up-sell charges?
• Does reporting enable customer resource limits and other sophisticated policy management/governance?
Best Practice #4: White-Labeland Rebranding Capabilities
• Can you customize the in-product experience, beyond the end user portal? (E-mail templates, knowledge base, privacy base, etc.)
• Can you add links to existing help repositories?
• Good rebranding allows you to have your own cloud without building your own cloud!
Be Ready for the Future of the Cloud
• Platform as a Service• Other upcoming cloud technologies
Tier3.com16 confidential
ComputeServers
NetworkingBandwidth CDN Direct ConnectFirewalls Load Balancing VPN
Cloud Management (Self-Service)Account Management API BlueprintsGroups Maintenance Mode MonitoringScheduling
StorageBlock Storage DR/BC
ServicesDNS Site Redirect SMTP Relay
Web Fabric
Products & Services
Tier3.com17 confidential
Tier 3 Cloud Services: Value Proposition
Architected for the Enterprise
Advanced IT Management
Flexible Options
High performance
Integrated, all-in-one capabilities
Global
Reliable
Secure
Cloud management (self-service)
Cloud orchestration
Automated server administration & monitoring
Intuitive portal
Custom servers
Data sovereignty
App portability
Managed services
Professional services
Ask the Experts
Richard SeroterProduct Manager
Tier 3
Ken CavallonVice President, Business Development & Alliances
Tier 3
Get a Demo of Tier 3’s Reseller EditionOffer Enterprise Cloud Services in Days www.tier3.com/lp/reseller Reseller Hotline: 1.877.388.4373 x862 @tier3
Ken [email protected] @KenCavallon
Richard [email protected] @rseroter
Our Next Channel Expert Hour Webcast
Date: May 16Time: 11:00 a.m. PT/2:00 p.m. ETTopic: Secrets to double-digit BDR Revenue GrowthRegister: mspmentor.net/events
Nine Lives Media Contacts
EditorialJoe Panettieri, Editorial DirectorE: [email protected]: @JoePanettieri
SponsorshipAmy Katz, PresidentE: [email protected]
