Republic of the PhilippinesDEPARTMENT OF THE INTERIOR AND LOCAL GOVERNMENT
BUREAU OF JAIL MANAGEMENT AND PENOLOGYREGIONAL OFFICE XVIII, NEGROS ISLAND REGION
METRO BACOLOD DISTRICT JAIL WITH SICABCPO Compound, Magsaysay Ave., Brgy Singcang, Bacolod City 6100
Tel No: 433-1766/ Email: [email protected]
August 17, 2017
ATTY. EVELIO R. LEONARDIA
CITY MAYOR, BACOLOD CITY
Attn: City Planning and Development Office
Dear Sir,
This is in compliance to your issued Memorandum No. 130 dated August 9, 2017 directing the respective offices of Bacolod City to submit the updated Citizens Charter.
Respectfully submitted is the updated Citizens Charter of Metro Bacolod City District Jail with SICA for your reference..
Yours truly,
METRO BACOLOD DISTRICT JAIL
WITH SPECIAL INTENSIVE CARE AREA
FRONTLINE PUBLIC SERVICE:
* Visitation Service
* Issuance of Certificate of Detention
* Commitment of Inmate
* Release of Inmate
* Request for Clearance to Conduct Paralegal Activities in Jail
* Accreditation of Jail Ministry
Visitation Service
Schedule Availability of Service:
Monday No Visitation
1:00PM - 5:00PM; Tuesday to Friday
8:00AM-12NN; Saturday to Sunday
1:00PM-4:00PM; Saturday to Sunday
Who May Avail of the Service:
Spouse, Parent, Child, Sibling, Relative or Friend of Inmate
What Are The Requirements:
Valid Identification Card
Duration: 25 - 30 minutes
No fee, charge or payment for the service/s
HOW TO AVAIL OF THE SERVICE:
Step Applicant/Client Service Provider
Duration of Activity
Person In Charge
Form
1 Proceed to the Desk Officer Area to secure Visitor’s Form
Desk Officer issue Visitor’s Form
2 minutes Desk Officer Visitor’s Form
2 Submit the accomplished form to the Desk Officer
Receive and evaluate the identity of the Visitor and issue Temporary Control/Visitor Tag and stamp jail seal and or “ Visitor” on the right hand of the visitor
2minutes Desk Officer
3 Proceed to the Search Area for frisking, search and other SOPs on Jail Visitation
Visitor is Subjected to body search and his/her belongings
Items such as money, jewelries, cellular phones, etc. Are to be kept by the Jail Property Custodian who will issue Property Control Tag
5-10 minutes
Searcher
Property Custodian
4 Proceed to the Visiting Area
Provide the Visitor with a short briefing on basic jail rules and regulations
5 minutes Duty Officer/ Visiting Area Personnel
5 Upon termination of visiting time, proceed to the Property Custodian and surrender the Property Control Tag
Return the personal belonging/s of the visitor
2 minutes Property Custodian
6 Proceed to the Desk Officer to Claim I.D.
Check the presence of jail seal or the word “VISITOR” on the right hand of the visitor before allowing the person to go out.
2 minutes Desk Officer
END OF TRANSACTION
Issuance of Certificate of Detention
Schedule of Availability of Service:
8:00AM - 5:00PM; Monday to Friday without noon break
Who May Avail of the Service:
Members of immediate family of an inmate
Legal Counsel
Bondsman
What Are The Requirements:
Request Letter
Duration:
30 - 35 minutes
Fee depends on the approved Municipal or City Ordinance. Payment is made to the City or Municipal Treasurer. No ordinance no payment, fee or charge for the service.
HOW TO AVAIL OF THE SERVICE
Step Applicant/Client
Service Provider
Duration of Activity
Person In Charge
Form
1 Proceed to the Jail Admin/Record Section and secure application form
Provide the applicant with form
3 minutes Record Officer
CD application form
2 Submit the accomplished form
Receive and review the application form
2 minutes Desk Officer
3 Retrieve inmate’s record from file
5 to 10 minutes
RecordsOfficer
4 Issue Verification Slip
5 Inform the applicant to proceed to the Municipal/ City Treasurer’s Office and pay the
2 minutes Records Officer
necessary fee
6 Proceed to the Municipal/ City Treasurer’s Office
Prepare the Certificate of Detention
5 minutes Records Officer
7 Pay the fee CTO/MTO issue Official Receipt
5 minutes CTO/MTO
8 Proceed to the jail’s Admin/Records Section and show the OR
Type the OR number in the certification
3 minutes Records Officer
OR
9 Warden signs the Certificate of Detention
2 minutes Records Officer/Warden/OD
10 Receive the Certificate of Detention
Issue the Certificate of Detention to the Client
2 minutes Records Officer
END OF TRANSACTION
Commitment of Inmate
Schedule of Availability of Service:
8:00AM - 5:00PM; Monday to Friday without noon break
Who May Avail of the Service:
Any person-in-authority who is issued a commitment order by any court of law.
What Are The Requirements:
Mandatory:
1. Commitment Order issued by the court
Necessary:
1. Medical Certificate
2. Turn-over Form
3. Information
4. Certificate of Detention
Duration: 10 - 15 minutes
No Fee, charge or payment for the service/s
How to Avail of the Service:
Step Applicant/Client
Service Provider
Duration of Activity
Person In Charge
Form
1 Committing Officer will present valid ID at the Gate Officer and fill up entries of the log book
Gate Supervisor verify the ID presented of the committing officer
3 minutes Gate Supervisor
and leave firearm if any, with the Gate Supervisor
2 Committing Officer proceed to the Desk Officer on duty and present the documents together with the inmate in tow usually in hand cuff
Desk Officer examines the documents presented, if in order, DO accompanies the Committing Officer to the Records Officer to hand in the documents and the corresponding inmate for commitment
2 minutes Records Officer
3 Records Officer receives the documents presented and assigns the inmate to a cell and conduct searching procedures on inmates personal belonging/s
3 minutes Records Officer
END OF TRANSACTION
Release of an Inmate
Schedule of Availability of the Service:
8:00AM - 5:00PM; Monday to Friday without noon break
Who May Avail of the Service:
Any person (court officer) who is issued a release order by the committing court
What Are The Requirements:
1. Release order with the Criminal Case Number appearing in the records file of subject inmate
2. Corresponding Information Sheet for comparison
Duration: 2 hours
No fee, charge or payment for the service/s
How to Avail of the Service:
Steps Applicant/Client
Service Provider
Duration of Activity
Person In Charge
Form
1 Court Officer present valid ID at the Gate
Gate Supervisor verifies the ID presented
2 minutes Gate Supervisor
2 Court Officer proceeds to the Records Office and hand in the release order issued by the
Records Officer receive the release order presented by the court officer
2 minutes Records Officer
Presiding Judge
3 Records Officer examines the documents as the authenticity. Examines and review the inmates records on file for any pending case. Verify with the issuing Court
30 minutes Records Officer
4 If inmate has no other pending case/s based on file a certificate of discharge is issued and he/she is now free to leave the ail premises
30 minutes Records Officer
END OF TRANSACTION
Request for Clearance to Conduct Paralegal Activities in Jail
Schedule of Availability of the Service:
8:00AM - 5:00PM; Monday to Friday without noon break
Who May Avail of the Service:
1. Students who wants to conduct paralegal activities in jail as a part of school requirements; and
2. Individuals or caused oriented groups desirous in helping inmates hasten the litigation process and fast track their release
What Are The Requirements:
For students - recommendation letter from the Dean of the School noted by the President
For individual or cause oriented groups - letter request, clearly stating their purpose and schedule
Duration: 2 hours
No fee, charge or payment for the service/s
How to Avail of the Service:
Steps Applicant/Client
Service Provider
Duration of Activity
Person In Charge
Form
1 Clients submits formal request in writing addressed to the Regional
Hand carried request follow the usual procedure observed at the gate.
3 minutes Gate Supervisor
Director, thru the Warden. Client may hand carry or send letter by mail or fax
Gate Supervisor will refer the client to the C, Paralegal Section.
For mailed or faxed letter request, once received it will be acted upon and response will be sent to the client
5-7 days C, Paralegal Section
2 Client proceeds to the Paralegal Section
C, Paralegal Section will asses the request that it is not in conflict with other groups and forward favorably the letter to the Warden
5 minutes C, Paralegal Section
3 If the Warden approves, the C, Paralegal Section and the Client prepare the Memorandum of Agreement of Understandi
30 minutes C, Paralegal Section
MOA Or MOU
ng
4 Client proceeds to the Warden’s Office
Client is oriented by the C, Paralegal Section on jail rules and regulation and assist the client and Warden in the signing of MOU or MOA
30 minutes Warden/C, Paralegal Section
5 Client can now conduct paralegal activities
C, Paralegal Section furnish the Officer of the Day and the Gate officer for client’s schedule
END OF TRANSACTION
Accreditation of Jail Ministry
Schedule of Availability of the Service:
8:00AM - 5:00PM; Monday to Friday without noon break
Who May Avail of the Service:
Religious groups or individual
What are The Requirements:
Request letter
Duration: 50 - 60 minutes
No fee, charge or payment for the service/s
How to Avail of the Service:
Step Applicant/Client
Service Provider
Duration of Activity
Person In Charge
Form
1 Present valid ID at the Gate Officer and fill up entries of the logbook and inform the Gate Supervisor of the purpose
Gate Supervisors verifies the ID, issue visitor’s pass and stamps jail seal “VISITOR” at the right hand of the client. Instruct the client to proceed to the IWD office.
3 minutes Gate Supervisor
2 Client submit letter request in writing addressed to the Warden thru the Chief, IWD
Chief, IWD assesses the letter request and purpose of the client if the schedule is available and/or recommends modification on the request
5 minutes C, IWD or IWD NOR
3 Client waits If the clients and C, IWD arrive with
10 minutes C, IWD or IWD NOR
MOA or MOU
the final agreement, a Memorandum ofAgreement/Understanding is prepared
4 Clients agree to the agreement and affix signature in the MOA or MOU
Client thru the recommendation of the Chief, IWD now proceed to the Warden’s Office for the formal signing of MOA/MOU
15 minutes Warden/C, IWD
5 Client can now start with the request for jail ministry according to the MOA/MOU
Chief, IWD issue identification cards to the client/s and brief client/s with the exiting jail rules and regulations
20 minutes C, IWD
6 Client returns the visitor’s pass to the Gate Officer
Chief, IWD informs the gate officer regarding the service that will be provided by client
3 minutes C, IWD
END OF TRANSACTION