Download - Region 2 VCAT Kickoff Meeting
Michigan Veterans Community Action Teams Project (MiVCAT)Region 2 Service Area Initial Stakeholders Meeting20 October 2015
2
Meeting Objectives
Introduce the Michigan Veterans Affairs Agency
Introduce Altarum Institute & the Veterans Community Action Teams Project
Share plans for the community assessment
Focus on challenges and solutions
Summarize findings and prepare for next steps
3
What is the Michigan Veterans Affairs Agency?
The single state entity responsible for the coordination of Michigan’s efforts to serve Veterans
The mission of the Michigan Veterans Affairs Agency (MVAA) is to serve as the central coordinating point, connecting those who have served in the United States Armed Forces and their families, to services and benefits throughout the State of Michigan
4
Michigan Veterans Affairs Agency:Vision
Put Michigan on the path to becoming the most Veteran-friendly state, by:
Providing the advice and assistance Veterans need as they transition through the chapters of their lives;
Creating a “no wrong door” customer service culture; and
Advocating for and on behalf of Veterans and their families.
5
Michigan Veterans Affairs Agency: Organization
6
Michigan Veterans Affairs Agency: Services Available to Veterans
• One Stop Shop– Michigan Veterans Resource Service Center
• MichiganVeterans.com• 1-800- MICH-VET• Michigan Veterans Trust Fund
– Benefits Counseling• A geographically dispersed network of accredited service officers • 205 service officers statewide (county, VSO, state)
– Education • Veteran Resource Representatives (University and College Campuses)• Veteran Friendly Educators
– Employment• Accelerating the pathway from service to career• Veteran Friendly Employers
– Healthcare• Increase awareness of service connected health issues - presumptive diseases, PTS• Break down the barriers that prevent Veterans from receiving healthcare
– Quality of life• Veteran Justice – Treatment Courts• Woman Veteran Programs
• Michigan Veterans Health System– D. J. Jacobetti and Grand Rapids Homes for Veterans
• Community Pilots – Veterans Community Action Teams (VCAT)
7
MVAA Initiatives & Programs: the Numbers
8
MVAA Priority:Increase Rate of Fully Developed Claims
9
MVAA Priority:Improve Per Capita GDX in Michigan
10
Michigan Veteran Community Action TeamsCommunity Pilots
• Two initial Michigan Veteran Community Action Teams (MiVCAT) pilots in 2013
– Regions 4 and 10
• Four pilots were initiated earlier this year
– Regions 5, 6, 7, and 9
• Expanding in FY16– Regions 1, 2, 3, and 8
• Connect service partners together to improve coordination and collaboration
• “No Wrong Door”• Community directed goals and
objectives
11
What are MVAA’s Plans?
MVAA plans are to:
• Implement the no wrong door concept among State agencies • Assist the regions with support to increase and sustain collaboration efforts among service providers at the
federal, state and local levels• Increase Veteran engagement through the Michigan Veteran Resource Service Center, providing local referrals to
VCAT members to Veterans and family members who connect• Establish a Regional Coordinator who acts as the liaison from the MVAA to federal, state and local Veteran
support organizations and serves as a member of the VCAT leadership team as the MVAA representative
12
Veterans in MI
The Need
• Michigan is home to the 11th largest Veterans population in the country• Michigan Veterans receive capita federal spending ranked at 48th out of 53 states
and territories • Additional resources will be required to help Veterans find employment as
thousands of them return home to Michigan annually for the next few years• A lot of the younger Veterans are having a hard time transferring their skills to
civilian workplaces• Veterans nationwide are doing better than those in Michigan. In 2014 the national
unemployment rate for Vets was 6.2% and the unemployment rate for Michigan Vets was 7.3% as reported in the most recent American Community Survey (2013)
• More than half of Michigan’s 658,469 Veterans are not officially counted in the labor force. Only about 44 percent of our Veterans are in the workforce
13
Michigan’s Veteran PopulationSome Basics
Michigan’s Veteran population is one of the largest in the United States, ranking 11th in 2014
14
Michigan’s Veteran PopulationSome Basics
The U.S. Veteran population is older than the general U.S. population.
In Michigan, nearly three quarters of Veterans are aged
55 or older.
15
Michigan’s Veteran PopulationEra of Service
Michigan’s Veteran population is older than that of the U.S. Veteran population as a whole, with a significantly higher proportion of Vietnam Veterans residing in the state.
16
Veteran Population by CountyRegion 2
17
GDX 2014 Growth in Region 2
18
GDX Total and by Category of SpendingRegion 2
19
Era of Service
6.08% 10.67%
37.68%13.37%
10.03%
22.20%
Percent of Veterans By Era of Service in Region 2
Post 9/11Gulf War I EraVietnam EraKorean War EraWW IIOther
Source: American Community Survey 5-year estimates 2009-2013
20
18 to 34 years
35 to 54 55 to 64 65 to 74 75 and up0%5%
10%15%20%25%30%35%40%
4%
22%
24% 23%26%25%
36%
19%
12%8%
Percent Distribution of Veteran and Non-Veteran Adults by Age Group in Region 2
Veterans
Non-vet-erans
Age Groups
Perc
ent o
f pop
ulati
on in
eac
h ag
e gr
oup
Source: American Community Survey 5-year estimates 2009-2013
21
Less than high school
High school graduate
Some college Bachelor's degree or
higher
0%5%
10%15%20%25%30%35%40%
7%
34% 34%
25%
9%
32% 33%
26%
Percent Distribution of Veterans and Non-Veterans Age 25 and Over by Educational At -
tainment in Region 2
Veterans
Non-veterans
Educational Attainment
Perc
ent o
f pop
ulati
on in
eac
h ca
tego
ry
Source: American Community Survey 5-year estimates 2009-2013
22
Region 2 Economic and Social Indicators
Indicator Veterans Non-veteransUnemployment rate 13% 11%Experienced poverty-level income in the past 12 months (age 18 and over)
8% 13%
Has some kind of disability
29% 15%
Source: American Community Survey 5-year estimates 2009-2013
23
Altarum Institute & VCAT
As a 501c3 non-profit institute, Altarum has a mission to serve
•Altarum Institute• Organizational overview – health systems
research and consulting organization• Mission – Altarum serves the public good by
solving complex systems’ problems to improve human health through research, technology, and consulting
•Veterans Community Action Teams• VCAT was developed in 2008 by Altarum
Institute as part of an internally-funded Research & Development initiative
• Altarum Institute was selected to create the MiVCAT
Coalitions in San Antonio, TX and San Diego, CA were guided by the VCAT Model and are sustained by local Veteran leadership today
VCAT Vision
T
To develop a Veteran services system of care, characterized by a comprehensive network of service providers, empowered with processes,
information and tools, effectively ensuring that all Veterans who these providers encounter are accurately and quickly connected to the appropriate service
provider(s) and completely served
Project Objectives
Create a sustainable community collaborative, effectively implementing the “no-wrong-door” concept supporting Veterans and their families*
Complete a community assessment of needs, challenges, experiences, and recommendations for working collaboratively to serve Veterans
Achieve progress in effective collaboration and delivery of services along with benefits to Veterans
*The term “Veterans” will be used to mean “Veterans and their families” from here forward.
Veterans
Service Providers
Education
Health
Care
Employment
Training
Social
ServicesVocational
Rehabilitation
Family
SupportHousing
Care Giving
Independent
Living
Assistance
Veterans and Services ProvidersCan face a dizzying array of options to navigate
Veterans
Service Providers
Housing
Vocational Rehabilitation
Training
Independent Living Assistance Care Giving
Employment
Social Services
Health Care
Family Support
Education
VCAT
VCAT’s No-Wrong-Door approachSimplifies the process for all involved
Connect and Organize
• Identify and connect service providers• Expand network – “friend of a friend” approach• Create VCAT structure
• Leadership• Workgroups
The VCAT Operational Process
VCAT Planning - Maturity Steps
From Stand Alone: “My organization is doing this…”
To Collaboration: “My organization is doing this and you are invited…”
To Coordination: “What should we do and how should we do it?”
To Integration: “What are we doing collectively and using the same processes and tools?”
MiVCAT Progress
31
MiVCAT - ProcessConduct Veterans Leadership Forum• C
onduct community-wide strategic planning, culmination with the engagement of working groups
32
Community Assessment
Altarum is conducting a community assessment in your region to compile information about the needs of Veterans, the gaps in service delivery, and areas of opportunity that exist within the region to work together to improve the well-being of Veterans and their families• Today’s breakout sessions• Service provider online survey• Service provider interviews• Veteran focus groups
Sources of information include:
A huge source of information is YOU!
The Process: Focusing on Challenges and Solutions
Today will be your first opportunity to participate in the
community assessment!
You can discuss challenges that service providers face in this
region as well as potential solutions.
Information shared will be instrumental in identifying gaps
and areas of opportunity to guide the rest of the community
assessment.
33
The Process: Service Provider Online Survey
An online survey will be sent to all of you here today, as well as other key service providers in the region.
You’ll receive the survey in 1-2 days, and it will take about
30 minutes to complete.
The survey asks questions about the services you
provide, your network, and challenges you face in the
region.
34
The Process: Service Provider Interviews
Altarum staff will be conducting interviews with key informants in
the region.
Interviews will be conducted within the next 1-2 months by phone or in-person.
These interviews will enhance findings
from today.
35
The Process: Veteran Focus Groups
Altarum staff will conduct focus groups with Veterans
in this region.
The goal is to identify specific challenges that
Veterans face with service-delivery, as well as unmet
needs.
We will need your help in recruiting Veterans! There is a $50 incentive for Veterans
to participate.
Be on the lookout for more information early next year.
36
What is going to be done with the information?
It is going to be summarized and shared with the community at the Veterans Leadership Forum (VLF) in Spring 2016
37
How can assessments like this be used?
Community assessments in
West Michigan and Detroit Metro
raised concerns as how effective job
fairs have been for Veterans.
I see Vets that go through it [job fairs] and have
nervous breakdowns,
walking in because it is overwhelming, nowhere to start,
no welcoming committee, [no one
says] “Hey is this your first time at a
job fair?” Never even hear that.
OEF/OIF VeteranCoalitions have begun having
discussions about how to make job fairs or resource
fairs more Veteran friendly.
Coalition members can work together
to create more effective job fairs in their region. They
can develop a protocol for welcoming
Veterans and finding out why
they came and ask job fair sponsors to
follow it while providing volunteer support to make it
happen. 38
39
Questions?
40
Community Breakout Sessions
Wrap-up/Next Steps
41
Please complete the feedback form. Thank you!
The community will be able to build on the work of this meeting by working together to address the issues identified today • Providers will learn about additional resources to help serve Veterans• Providers will establish new working relationships with other providers• Providers will have an opportunity to serve more Veterans or gain additional support if they
already have too many Veterans to serve• Thorough community work groups that will be created, providers will be able to fill service
gaps working togetherAltarum will work with you to complete the community assessment and share what is found so it can inform your work
How will the MiVCAT project help your community?