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SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry 2012 Update
June 22, 2012
SHRM Poll: The Ongoing Impact of the Recession 2012 Update—Manufacturing Industry ©SHRM 2012 2
The Ongoing Impact of the Recession:Manufacturing Industry
Introduction
Key Findings
Organizations’ Financial Health
Hiring
Recruiting Challenges
Demographics
Methodology
SHRM Poll: The Ongoing Impact of the Recession 2012 Update—Manufacturing Industry ©SHRM 2012 3
Introduction
This report compares the results of three SHRM polls on the impact of the recession on U.S. organizations in the manufacturing industry:
The Ongoing Impact of the Recession—Manufacturing Industry April 2012 Manufacturing industry only
The Ongoing Impact of the Recession August 2011 Eight industries: manufacturing; construction, mining, oil and gas; federal government;
finance; health; state and local government; services—professional; high-tech
2010 Post-Recession Hiring January 2010 Eight industries: manufacturing; construction, mining, oil and gas; federal government;
finance; health; state and local government; services—professional; high-tech
SHRM Poll: The Ongoing Impact of the Recession 2012 Update—Manufacturing Industry ©SHRM 2012 4
Key Findings: Organizations’ Financial HealthManufacturing Industry
What percentage of staff have organizations laid off since the U.S. and global recession began in December 2007? Overall, nearly three-quarters (72%) of respondents from the manufacturing industry indicated they had lost 10% of employees or less in 2012, a slight increase from 66% in 2011. In 2010, fewer than one-half (43%) of these organizations had reported losing less than 10% of employees.
How does organizations’ financial health compare to 12 months ago? In 2012, almost three-quarters (73%) of organizations in the manufacturing industry reported mild to significant improvement in organizational financial health compared with a year ago. This is an increase from 59% in both 2011 and 2010. The percentage of manufacturing organizations that were in a significant recovery increased from 6% in 2010 to 19% in 2011.
SHRM Poll: The Ongoing Impact of the Recession 2012 Update—Manufacturing Industry ©SHRM 2012 5
Key Findings: HiringManufacturing Industry
Are organizations currently hiring? The majority (75%) of respondents from the manufacturing industry are currently hiring. This number has not changed over the past seven months (from August 2011 to April 2012), but has increased from 51% in 2010.
Are organizations creating new positions or replacing jobs lost? In 2012 and 2011, more than one-half of organizations (52% and 54%, respectively) in the manufacturing industry were hiring direct replacements of jobs lost since the recession began, an increase compared with 2010 (42%). Fewer organizations were hiring for completely new positions in 2012 (36%) and 2011 (32%) than in 2010 (48%).
SHRM Poll: The Ongoing Impact of the Recession 2012 Update—Manufacturing Industry ©SHRM 2012 6
Key Findings: Recruiting ChallengesManufacturing Industry
Is recruiting for specific jobs difficult in the current labor market? Among organizations that are currently hiring full-time staff, more than two-thirds (67%) of respondents from the manufacturing industry indicated that their organizations are having a difficult time recruiting for specific open jobs. When recruiting for jobs that require new and different skill sets, more organizations in the manufacturing industry have found it difficult to find qualified individuals for these positions in 2012 (74%) and 2011 (72%) compared with 2010 (43%).
What types of jobs are the most difficult to fill? The top five most difficult positions to fill for the manufacturing industry are high-skilled technical positions (e.g., technicians and programmers) (91%), scientists (89%), engineers (87%), managers and executives (83%), and skilled trades (e.g., electricians, carpenters) (79%).
SHRM Poll: The Ongoing Impact of the Recession 2012 Update—Manufacturing Industry ©SHRM 2012 7
Organizations’ Financial Health
The Ongoing Impact of the Recession:Manufacturing Industry
SHRM Poll: The Ongoing Impact of the Recession 2012 Update—Manufacturing Industry ©SHRM 2012 8
More than 50% of staff
21% to 50% of staff
11% to 20% of staff (2012 & 2011 data) * 10% to 20%
(2010 data)
10% or less (2012 & 2011 data) *Less than 10%
(2010 data)
6% to 10% of staff
1% to 5% of staff
Not applicable—did not lay off any staff
3%
22%
32%
43%
2%
14%
17%
66%
20%
25%
21%
3%
13%
12%
72%
18%
28%
26% 2012 (n = 445)2011 (n = 357)2010 (n = 341)72% (2012)
Thus far, what percentage of full-time jobs have been lost at your organization since the U.S. and global recession began in December 2007? Manufacturing Industry
Note: Percentages may not total 100% due to rounding. An asterisk (*) indicates 2010 data had different categories than 2011 and 2012 data: “Less than 10% of staff” and “10% to 20% of staff.”
66% (2011)
SHRM Poll: The Ongoing Impact of the Recession 2012 Update—Manufacturing Industry ©SHRM 2012 9
Thus far, what percentage of full-time jobs have been lost at your organization since the U.S. and global recession began in December 2007? Manufacturing Industry
Comparisons by organization sector
Privately owned for-profit organizations are more likely to have laid off no staff compared with publicly owned for-profit organizations.
Privately owned for-profit organizations
Publicly owned for-profit organizations Differences based on organization sector
30% 20%Privately owned for-profit >
publicly owned for-profit
Note: Only statistically significant differences are shown. Comparisons based on 2012 data.
SHRM Poll: The Ongoing Impact of the Recession 2012 Update—Manufacturing Industry ©SHRM 2012 10
Compared with 12 months ago, would you say your organization's overall financial health is improving, has not changed or is declining?Manufacturing Industry
Significant decline
Mild decline
No change compared with 12 months ago
Mild improvement
Significant improvement
5%
14%
22%
53%
6%
4%
19%
17%
40%
19%
2%
11%
14%
49%
24%2012 (n = 443)2011 (n = 359)2010 (n = 339)
Note: Percentages may not total 100% due to rounding.
SHRM Poll: The Ongoing Impact of the Recession 2012 Update—Manufacturing Industry ©SHRM 2012 11
Hiring
The Ongoing Impact of the Recession:Manufacturing Industry
SHRM Poll: The Ongoing Impact of the Recession 2012 Update—Manufacturing Industry ©SHRM 2012 12
Is your organization currently hiring full-time staff? Manufacturing Industry
No
Yes
49%
51%
25%
75%
25%
75%
2012 (n = 444)2011 (n = 360)2010 (n = 335)
SHRM Poll: The Ongoing Impact of the Recession 2012 Update—Manufacturing Industry ©SHRM 2012 13
At what level(s) is your organization hiring?Manufacturing Industry
Executive/upper management (e.g., CEO, CFO)
Other management (e.g., directors, managers)
Nonmanagement salaried employees
Nonmanagement hourly employees
20%
54%
64%
85%
13%
52%
66%
86%
2012 (n = 331)2011 (n = 268)
Note: Percentages do not total 100% due to multiple response options. Only respondents whose organizations were currently hiring full-time staff were asked this question.
SHRM Poll: The Ongoing Impact of the Recession 2012 Update—Manufacturing Industry ©SHRM 2012 14
At what level(s) is your organization hiring?Manufacturing Industry
Note: Only statistically significant differences are shown. Comparisons based on 2012 data.
Smaller organizations Larger organizations Differences based on organization staff size
1 to 99 employees (36%)
100 to 499 employees (66%)500 to 2,499 employees (69%)2,500 to 24,999 employees (81%)25,000 or more employees (82%)
Larger organizations > smaller organizations
Comparisons by organization staff size
Larger organizations (100 or more employees) are more likely to be hiring nonmanagement salaried employees compared with smaller organizations (1 to 99 employees).
SHRM Poll: The Ongoing Impact of the Recession 2012 Update—Manufacturing Industry ©SHRM 2012 15
At what level(s) is your organization hiring? (continued)Manufacturing Industry
Comparisons by organization sector
Privately owned for-profit organizations are more likely to be hiring nonmanagement hourly employees compared with publicly owned for-profit organizations.
Privately owned for-profit organizations
Publicly owned for-profit organizations Differences based on organization sector
91% 80%Privately owned for-profit >
publicly owned for-profit
Note: Only statistically significant differences are shown. Comparisons based on 2012 data.
Publicly owned for-profit organizations are more likely to be hiring other management (e.g., directors, managers) compared with privately owned for-profit organizations.
Privately owned for-profit organizations
Publicly owned for-profit organizations Differences based on organization sector
46% 61%Publicly owned for-profit >privately owned for-profit
Publicly owned for-profit organizations are more likely to be hiring nonmanagement salaried employees compared with privately owned for-profit organizations.
Privately owned for-profit organizations
Publicly owned for-profit organizations Differences based on organization sector
61% 75%Publicly owned for-profit >privately owned for-profit
SHRM Poll: The Ongoing Impact of the Recession 2012 Update—Manufacturing Industry ©SHRM 2012 16
Which of the following best describes, in general, the nature of full-time positions your organization is currently hiring?Manufacturing Industry
Note: Only respondents whose organizations were currently hiring full-time staff were asked this question.
Direct replacements of jobs lost (e.g., due to layoffs, attrition) since the recession began
New duties added to jobs lost (e.g., due to layoffs, attrition) since the recession began
Completely new positions
42%
10%
48%
54%
14%
32%
52%
12%
36%
2012 (n = 329)2011 (n = 263)2010 (n = 168)
SHRM Poll: The Ongoing Impact of the Recession 2012 Update—Manufacturing Industry ©SHRM 2012 17
Compared with the skills required for jobs lost since the recession began, do these completely new positions require any of the following skills?Manufacturing Industry
Note: n = Only respondents whose organizations were hiring full-time staff for completely new positions were asked this question.
Approximately the same types of skills
A mixture of new skills and the same types of skills
Completely new and different skills
21%
65%
14%
22%
67%
11%2012 (n = 118)2011 (n = 78)
SHRM Poll: The Ongoing Impact of the Recession 2012 Update—Manufacturing Industry ©SHRM 2012 18
Compared with the skills required for jobs lost since the recession began, do these completely new positions require any of the following skills?Manufacturing Industry
Comparisons by organization sector
Privately owned for-profit organizations are more likely to require a mixture of new skills and the same types of skills for new positions compared with publicly owned for-profit organizations.
Privately owned for-profit organizations
Publicly owned for-profit organizations Differences based on organization sector
76% 52%Privately owned for-profit >
publicly owned for-profit
Note: Only statistically significant differences are shown. Comparisons based on 2012 data.
Publicly owned for-profit organizations are more likely to require completely new and different skills for new positions compared with privately owned for-profit organizations.
Privately owned for-profit organizations
Publicly owned for-profit organizations Differences based on organization sector
6% 18%Publicly owned for-profit >privately owned for-profit
SHRM Poll: The Ongoing Impact of the Recession 2012 Update—Manufacturing Industry ©SHRM 2012 19
Recruiting Challenges
The Ongoing Impact of the Recession:Manufacturing Industry
SHRM Poll: The Ongoing Impact of the Recession 2012 Update—Manufacturing Industry ©SHRM 2012 20
If the new jobs being created by your organization require new and different skill sets, how easy do you think it will be—or has been thus far—to find qualified individuals for those positions?Manufacturing Industry
Note: Percentages may not total 100% due to rounding. This question was asked only of respondents whose organizations were hiring full-time staff for positions with new duties added to jobs lost or completely new positions (see slide 16) that required either a mixture of new skills and the same types of skills or completely new and different skills (see slide 17).
Very difficult
Somewhat difficult
Somewhat easy
Very easy
3%
40%
44%
13%
9%
63%
24%
3%
10%
64%
25%
1%2012 (n = 130)2011 (n = 98)2010 (n = 95)
SHRM Poll: The Ongoing Impact of the Recession 2012 Update—Manufacturing Industry ©SHRM 2012 21
In general, in the current labor market, is your organization having a difficult time recruiting for specific jobs that are open in your organization?Manufacturing Industry
No
Yes
32%
68%
33%
67%
2012 (n = 318)2011 (n = 253)
Note: Respondents who answered “Don’t know” were excluded from this analysis. Only respondents whose organizations were currently hiring full-time staff were asked this question.
SHRM Poll: The Ongoing Impact of the Recession 2012 Update—Manufacturing Industry ©SHRM 2012 22
In general, in the current labor market, is your organization having a difficult time recruiting for specific jobs that are open in your organization?Manufacturing Industry
Note: Only statistically significant differences are shown. Comparisons based on 2012 data.
Privately owned for-profit organizations are more likely to be having a difficult time recruiting for specific jobs compared with publicly owned for-profit organizations.
Privately owned for-profit organizations
Publicly owned for-profit organizations Differences based on organization sector
74% 58%Privately owned for-profit >
publicly owned for-profit
Comparisons by organization sector
SHRM Poll: The Ongoing Impact of the Recession 2012 Update—Manufacturing Industry ©SHRM 2012 23
Do you believe that your organization is facing global competition (i.e., competition from other countries) for jobs that the organization is having difficulty filling?Manufacturing Industry
No
Yes
73%
27%
86%
14% 2012 (n = 184)2011 (n = 148)
Note: Respondents who answered “Don’t know” were excluded from this analysis. Only respondents whose organizations were having a difficult time recruiting for certain types of jobs were asked this question.
SHRM Poll: The Ongoing Impact of the Recession 2012 Update—Manufacturing Industry ©SHRM 2012 24
Do you believe that your organization is facing global competition (i.e., competition from other countries) for jobs that the organization is having difficulty filling?Manufacturing Industry
Note: Only statistically significant differences are shown. Comparisons based on 2012 data.
Comparisons by organization sector
Publicly owned for-profit organizations are more likely to believe that their organization is facing global competition compared with privately owned for-profit organizations.
Privately owned for-profit organizations
Publicly owned for-profit organizations Differences based on organization sector
10% 23%Publicly owned for-profit >privately owned for-profit
SHRM Poll: The Ongoing Impact of the Recession 2012 Update—Manufacturing Industry ©SHRM 2012 25
Has your organization hired any workers from outside the U.S. in an attempt to fill key jobs that have been difficult to fill?Manufacturing Industry
No, but we have plans to do so in the next 12 months
No, but we are considering it
No
Yes
1%
4%
75%
20%
0%
5%
72%
23% 2012 (n = 204)2011 (n = 166)
Note: Respondents who answered “Don’t know” were excluded from this analysis. Only respondents whose organizations were having a difficult time recruiting for certain types of jobs were asked this question.
SHRM Poll: The Ongoing Impact of the Recession 2012 Update—Manufacturing Industry ©SHRM 2012 26
Smaller organizations Larger organizations Differences based on organization staff size
1 to 99 employees (7%)100 to 499 employees (13%)
2,500 to 24,999 employees (41%) Larger organizations > smaller organizations
Has your organization hired any workers from outside the U.S. in an attempt to fill key jobs that have been difficult to fill?Manufacturing Industry
Comparisons by organization sector
Publicly owned for-profit organizations are more likely to have hired workers from outside the U.S. in an attempt to fill hard-to-fill jobs compared with privately owned for-profit organizations.
Privately owned for-profit organizations
Publicly owned for-profit organizations Differences based on organization sector
13% 40%Publicly owned for-profit >privately owned for-profit
Note: Only statistically significant differences are shown. Comparisons based on 2012 data.
Comparisons by organization staff size
Larger organizations (2,500 to 24,999 employees) are more likely to have hired workers from outside the U.S. in an attempt to fill hard-to-fill jobs compared with smaller organizations (1 to 499 employees).
SHRM Poll: The Ongoing Impact of the Recession 2012 Update—Manufacturing Industry ©SHRM 2012 27
Has your organization hired any U.S. veterans in an attempt to fill key jobs that have been difficult to fill?Manufacturing Industry
No, but we have plans to do so in the next 12
months
No, but we are considering it
No
Yes
4%
18%
34%
44%
4%
16%
22%
59%
2012 (n = 190)2011 (n = 146)
Note: Percentages may not total 100% due to rounding. Respondents who answered “Don’t know” were excluded from this analysis. Only respondents whose organizations were having a difficult time recruiting for certain types of jobs were asked this question.
SHRM Poll: The Ongoing Impact of the Recession 2012 Update—Manufacturing Industry ©SHRM 2012 28
Smaller organizations Larger organizations Differences based on organization staff size
1 to 99 employees (43%)100 to 499 employees (44%)
2,500 to 24,999 employees (94%)25,000 or more employees (92%)
Larger organizations > smaller organizations
Has your organization hired any U.S. veterans in an attempt to fill key jobs that have been difficult to fill?Manufacturing Industry
Comparisons by organization sector
Publicly owned for-profit organizations are more likely to have hired U.S. veterans in an attempt to fill hard-to-fill jobs compared with privately owned for-profit organizations.
Privately owned for-profit organizations
Publicly owned for-profit organizations Differences based on organization sector
53% 74%Publicly owned for-profit >privately owned for-profit
Note: Only statistically significant differences are shown. Comparisons based on 2012 data.
Comparisons by organization staff size
Larger organizations (2,500 or more employees) are more likely to have hired U.S. veterans in an attempt to fill hard-to-fill jobs compared with smaller organizations (1 to 499 employees).
SHRM Poll: The Ongoing Impact of the Recession 2012 Update—Manufacturing Industry ©SHRM 2012 29
In general, what basic skills/knowledge gaps do job applicants have in your industry?Manufacturing Industry
Other
History/geography
Humanities/arts
Government/economics
Foreign languages
Technical (computer, engineering, mechanical, etc.)
Science
English language (spoken)
Reading comprehension (in English)
Writing in English (grammar, spelling, etc.)
Mathematics (computation)
8%
1%
1%
2%
9%
10%
19%
31%
40%
40%
60%
9%
1%
1%
2%
8%
10%
22%
32%
39%
43%
52%
2012 (n = 176)2011 (n = 140)
Note: Percentages do not total 100% due to multiple response options. Only respondents whose organizations were having a difficult time recruiting for certain types of jobs were asked this question.
SHRM Poll: The Ongoing Impact of the Recession 2012 Update—Manufacturing Industry ©SHRM 2012 30
In general, what basic skills/knowledge gaps do job applicants have in your industry?Manufacturing Industry
Comparisons by organization sector
Privately owned for-profit organizations are more likely to report skill gaps in writing in English (grammar, spelling, etc.) compared with publicly owned for-profit organizations.
Privately owned for-profit organizations
Publicly owned for-profit organizations Differences based on organization sector
49% 32%Privately owned for-profit >
publicly owned for-profit
Note: Only statistically significant differences are shown. Comparisons based on 2012 data.
Publicly owned for-profit organizations are more likely to report skill gaps in science compared with privately owned for-profit organizations.
Privately owned for-profit organizations
Publicly owned for-profit organizations Differences based on organization sector
17% 34%Publicly owned for-profit >privately owned for-profit
SHRM Poll: The Ongoing Impact of the Recession 2012 Update—Manufacturing Industry ©SHRM 2012 31
In general, what applied skill gaps do job applicants have in your industry?Manufacturing Industry
Other
Ethics/social responsibility
Diversity
Information technology application
Lifelong learning/self-direction
Creativity/innovation
Oral communications
Leadership
Teamwork/collaboration
Written communications
Professionalism/work ethic
Critical thinking/problem solving
7%
23%
15%
26%
25%
30%
33%
42%
45%
39%
39%
59%
7%
17%
19%
21%
26%
30%
31%
33%
36%
37%
49%
59%
2012 (n = 192)2011 (n = 155)
Note: Percentages do not total 100% due to multiple response options. Only respondents whose organizations were having a difficult time recruiting for certain types of jobs were asked this question.
SHRM Poll: The Ongoing Impact of the Recession 2012 Update—Manufacturing Industry ©SHRM 2012 32
In general, what applied skill gaps do job applicants have in your industry?Manufacturing Industry
Comparisons by organization sector
Note: Only statistically significant differences are shown. Comparisons based on 2012 data.
Publicly owned for-profit organizations are more likely to report skill gaps in leadership compared with privately owned for-profit organizations.
Privately owned for-profit organizations
Publicly owned for-profit organizations Differences based on organization sector
28% 46%Publicly owned for-profit >privately owned for-profit
Publicly owned for-profit organizations are more likely to report skill gaps in creativity/innovation compared with privately owned for-profit organizations.
Privately owned for-profit organizations
Publicly owned for-profit organizations Differences based on organization sector
25% 43%Publicly owned for-profit >privately owned for-profit
Publicly owned for-profit organizations are more likely to report skill gaps in diversity compared with privately owned for-profit organizations.
Privately owned for-profit organizations
Publicly owned for-profit organizations Differences based on organization sector
13% 28%Publicly owned for-profit >privately owned for-profit
SHRM Poll: The Ongoing Impact of the Recession 2012 Update—Manufacturing Industry ©SHRM 2012
Specific Job Categories Organizations Are Having Difficulty RecruitingManufacturing Industry
Sales representatives (n = 114, 90)
Skilled trades (e.g., electricians, carpenters) (n = 158, 129)
Managers and executives (n = 155, 126)
Engineers (n = 153, 127)
Scientists (n = 46, 28)
High-skilled technical (e.g., technicians, programmers) (n = 145, 102)
74%
83%
80%
88%
72%
89%
67%
79%
83%
87%
89%
91%
20122011
Note: The chart represents “somewhat difficult” and “very difficult” responses. “Not applicable” responses were excluded from this analysis. Only respondents whose organizations were having a difficult time recruiting for certain types of jobs were asked this question. No statistics are provided where the n is less than 20; therefore, the job category of “high-skilled medical” (n = 5 (2012), 7 (2011)) was excluded from this analysis. 2012 n is listed first in for each job category.
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SHRM Poll: The Ongoing Impact of the Recession 2012 Update—Manufacturing Industry ©SHRM 2012
Specific Job Categories Organizations Are Having Difficulty Recruiting (continued)Manufacturing Industry
Administrative support staff (n = 144, 113)
Hourly laborers (n = 182, 139)
Customer service representatives (n = 110, 87)
Drivers (n = 50, 37)
Production operators (n = 180, 140)
Accounting and finance professionals (n = 128, 97)
HR professionals (n = 101, 73)
17%
39%
28%
38%
56%
50%
64%
20%
36%
37%
40%
48%
51%
59%
20122011
Note: The chart represents “somewhat difficult” and “very difficult” responses. “Not applicable” responses were excluded from this analysis. Only respondents whose organizations were having a difficult time recruiting for certain types of jobs were asked this question. No statistics are provided where the n is less than 20; therefore, the job category of “high-skilled medical” (n = 5 (2012), 7 (2011)) was excluded from this analysis. 2012 n is listed first in for each job category.
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SHRM Poll: The Ongoing Impact of the Recession 2012 Update—Manufacturing Industry ©SHRM 2012 35
Demographics
The Ongoing Impact of the Recession:Manufacturing Industry
SHRM Poll: The Ongoing Impact of the Recession 2012 Update—Manufacturing Industry ©SHRM 2012
Demographics: Organization SectorManufacturing Industry
36
Note: Percentages may not total 100% due to rounding.
Other
Government
Nonprofit
Publicly owned for-profit
Privately owned for-profit
1%
0%
1%
34%
63%
2%
0%
0%
37%
61%
2012 (n = 421)2011 (n = 348)
SHRM Poll: The Ongoing Impact of the Recession 2012 Update—Manufacturing Industry ©SHRM 2012
Demographics: Organization Staff SizeManufacturing Industry
25,000 or more employees
2,500 to 24,999 employees
500 to 2,499 employees
100 to 499 employees
1 to 99 employees
5%
18%
27%
30%
20%
7%
22%
22%
33%
16%
2012 (n = 422)2011 (n = 343)
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SHRM Poll: The Ongoing Impact of the Recession 2012 Update—Manufacturing Industry ©SHRM 2012
Demographics: OtherManufacturing Industry
38
2012(n = 433)
2011(n = 344)
U.S.-based operations only 44% 49%
Multinational operations 56% 51%
2012(n = 340)
2011(n = 265)
Multi-unit headquarters determines HR policies and practices 29% 32%
Each work location determines HR policies and practices 6% 7%
A combination of both the work location and the multi-unit headquarters determine HR policies and practices
65% 61%
For multi-unit organizations, are HR policies and practices determined by the multi-unit headquarters, by each work location or both?
Does your organization have U.S.-based operations (business units) only or does it operate multinationally?
2012(n = 339)
2011(n = 266)
Corporate (companywide) 42% 49%
Business unit/division 28% 21%
Facility/location 29% 30%
What is the HR department/function responded for throughout this survey?
2012(n = 437)
2011(n = 351)
Single-unit organization: An organization in which the location and the organization are one and the same
28% 30%
Multi-unit organization: An organization that has more than one location
72% 70%
Is your organization a single-unit organization or a multi-unit organization?
Note: Percentages may not total 100% due to rounding.
SHRM Poll: The Ongoing Impact of the Recession 2012 Update—Manufacturing Industry ©SHRM 2012
SHRM Poll: The Ongoing Impact of the Recession:Manufacturing Industry
2012 response rate = 15%
2011 response rate = 13% Sample composed of 445 (2012) and 360 (2011) randomly selected HR
professionals from the manufacturing industry in SHRM’s membership Margin of error +/-5%
2012 survey fielded April 20-May 4, 2012
2011 survey fielded August 18-September 2, 2011
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Methodology
For more poll findings, visit www.shrm.org/surveys
Follow us on Twitter: http://twitter.com/SHRM_ResearchProject leader:Tanya A. Mulvey, survey research analyst, SHRM Research
Project contributors:Mark Schmit, Ph.D., SPHR, vice president, SHRM ResearchEvren Esen, manager, SHRM Survey Research Center
Copy editor:Katya Scanlan, SHRM Knowledge Center