...where people love their work & working together
Radical Candor, Simply
A way to help each other improve by...
1. Overcoming fear
2. Relying on trust
3. Cutting the bullshit
WHAT IS RADICAL CANDOR?
A system of guidance:
giving it, receiving it, and encouraging it.
Avoiding the phrase,
“why didn’t anyone ever tell me?!?!”
CARE PERSONALLY
CHALLENGE DIRECTLY
In other words…
GIVING A SHIT
WILLINGNESS TO PISS PEOPLE OFF
RADICAL CANDOR
• Requires not just caring, but showing you care
• Demonstrates you value someone professionally
• Being equally clear about what’s going wrong, and what’s going right.
• Being humble, helpful, immediate, and in-person
GIVING A SHIT
WILLINGNESS TO PISS PEOPLE OFF
RADICAL CANDOR
OBNOXIOUS AGGRESSION
• Challenging directly without caring personally
• Being the workplace jerk
• Actually better than not giving any feedback at all
GIVING A SHIT
WILLINGNESS TO PISS PEOPLE OFF
RADICAL CANDOR
MANIPULATIVE INSINCERITY
• Not challenging, and not caring
• Comparable to middle school behavior
• Basically, the absolute worst
GIVING A SHIT
WILLINGNESS TO PISS PEOPLE OFF
OBNOXIOUS AGGRESSION
RADICAL CANDOR
MANIPULATIVE INSINCERITY
RUINOUS EMPATHY
• Just wanting to be nice
• Too scared to confront
• Most managers actually exist here
GIVING A SHIT
WILLINGNESS TO PISS PEOPLE OFF
OBNOXIOUS AGGRESSION
How do we utilize Radical Candor?
We stab in the front.
Giving Radical Candor:
Be humble, not aggressive
Giving Radical Candor:
Be constructive
Giving Radical Candor:
Give guidance immediately
Giving Radical Candor:
Be a human being
VALUING RADICAL CANDOR
Every day is a Retro.
Bad Good Better Best
RADICAL CANDOR PRESENTATION!SPOTTY INTERNET
Retrospectives work best when we openly work together all the time.
Valuing Radical Candor1. Put your own oxygen mask on first.
C U R I O S I T Y
Valuing Radical Candor2. Make it easier to speak truth to power.
A U D A C I T Y
Valuing Radical Candor3. Make backstabbing impossible
E M P AT H Y
Valuing Radical Candor4. Take impromptu guidance
R E S P O N S I V E N E S S
Valuing Radical Candor5. Give impromptu guidance
D I S R U P T I O N
TIPS FOR RADICAL CANDOR
Tip 1:
When possible, praise in public, pummel in private.
Tip 2:
Give them an opportunity to defend their position. It might be a matter of
opinions. Make it a conversation, not a critique.
Tip 3:
Take a drink for a natural pause. Don’t quickly rush to react.
Tip 4:
Give guidance, not criticism.
Tip 5:
Don’t make it personal.
and remember…
Sometimes the truth can hurt.
Sometimes the truth can hurt.Bruised egos are better than the alternative — • Stalled projects • Low performers and mediocrity • Resentment that festers
Remember, we’re not here to crush, defeat, or topple.