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Quality Assurance & e-
Learning Future Plans in
Malaysian Higher
Education Institutions
By:Prof. Dr. Mohamed Amin Embi
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Key Findings of Quality Assurance
and e-Learning Future Plans
i. Only 46.2% HEIs have guidelines on e-Learning quality.
ii. Only 42.1% HEIs make e-Learning part of their respective Continuous Quality
Improvement (CQI) process.
iii. The governance of quality assurance in the institutions involved are usually
controlled by the Centre for Academic Development (or equivalent) or the
Center for Teaching and Learning.
iv. Only seven HEIs (26.9%) carry out periodic monitoring of the impact or the
effectiveness of e-Learning on the delivery methods of academic staff.
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v. Only six HEIs (23.1%) carry out periodic monitoring of the impact or the
effectiveness of e-Learning on students’ achievements.
vi. In terms of e-Learning future plans, e-Learning administrators believe that the
applications that should be provided according to priority are Mobile Learning
(92.3%), podcasting (61.5%), Educational Games (50%), and Simulation
(42.3%). According to them, the Intelligent Tutoring System is not an
application that needs to be prioritised.
vii. However, lecturers (67%) and students (76.8%) are of the view that HEIs
should give priority to Intelligent Tutoring Systems as compared to other
applications. In addition, lecturers (23.4%) and students (19.4%) place
podcasting applications as the lowest in terms of priority.
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Number/Percentage of HEIs having quality assurance
procedures related to e-Learning
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Number/Percentage of HEIs in which e-Learning is part of institutional CQI
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Department in charge of quality assurance
related to e-Learning
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Number/Percentage of HEIs that monitors the impact of
e-Learning on the delivery methods of academic staff
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Number/Percentage of HEIs that monitors the impact of
e-Learning on student achievement
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Future applications most liked by
e-Learning administrators
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Future applications most liked by lecturers
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Future applications most liked by students