Download - Preventing Network Outages
Preventing Network Outages
Today’s Presenter
Kevin JacksonTechnical Solutions Consultant
HelpSystems
Agenda
• Understanding what causes network outages• Identify, verify, and remediate the potential impact on network health
• Financial impact of network outages on your operations
• What network monitoring attributes are effective in preventing outages• Identify key features and toolset
• How network monitoring software can improve network efficiency and performance• Providing the visibility and capability to prevent costly issues
• Q&A
Identify, verify, and remediate the potential impact on network health• Human error: see if a change had a positive or negative
impact on your network• Environmental factors: keep environmental conditions
under control to protect hardware• Configuration issues: if a device is not properly configured,
network performance issues can occur• Lack of visibility into your network: prevents you from
determining issues before they cause outages
Understanding What Causes Network Outages
Brand failures
Amazon Cloud OutageCause: network configuration change affected cloud data storeCost: 10 day credit to all users affected, resulting in $$$ lost
The Financial Impact of Network Outages on Your Operations
Brand failures
Blackberry Server OutageCause: core switch failureCost: millions of users affected worldwide for 24 + hours, resulting in $$$ lost
The Financial Impact of Network Outages on Your Operations
Brand failures
Navitaire (Virgin Blue's Reservation Management Company)Cause: online booking systems went down, suffered a hardware failureCost: Navitaire had to pay 20 million in compensation to Virgin Blue for the outage
The Financial Impact of Network Outages on Your Operations
Brand failures
Bloomberg Terminal OutageCause: combination of hardware and software failures in the networkCost: 325,000 subscribers had to pick up the phone to make their trades
The Financial Impact of Network Outages on Your Operations
Key features• Device discovery and performance monitoring• Display/visualize status information of your devices and their behaviors• Use exception-based alerting and notification to keep you informed
What Network Monitoring Attributes Are Effective in Preventing Outages
Providing the visibility and capability to prevent costly issues• Real-time monitoring• Leveraging the right technology
• Live map of network• Flow-based technology• Layer 2 mapping• Log data analysis (Syslog/Splunk)
• Optimize devices to support current recommended performance levels
How Network Monitoring Software Can Improve Network Efficiency and Performance
• Easy to use with other products and services• Makes it easy to manage remote sites• Hit problems before they become critical• Reduce costs associated with downtime• Help with forecasting IT budgets• Reduce costs of network management• Proactive approach to ensure healthy network• Low cost = high rewards
Why Use InterMapper?
Who Uses InterMapper?
Questions?
Thank you for attending!
For more information:
Website:www.helpsystems.com/intermapper
Telephone:+1 603-643-9600 support
Kevin JacksonTechnical Solutions Consultant
T: +1 [email protected]
