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PRAVENDRA KUMAR
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A supply chain is the collection of steps that a company takes to transform raw components into the final product.
Supply chain management is comprised of five stages: ◦ Plan ◦ Develop ◦ Make ◦ Deliver ◦ Return
What is SCM?
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A plan or strategy must be developed to address how a given good or service will meet the needs of the customers. A significant portion of the strategy should focus on planning a profitable supply chain.
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It involves building a strong relationship with suppliers of the raw materials needed in making the product the company delivers.
Develop
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The product is manufactured, tested, packaged, and scheduled for delivery. Then, at the logistics phase, customer orders are received and delivery of the goods is planned.
Make and Deliver
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Return of defective goods
The company will also address customer questions in this stage.
Returns
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Drivers of the supply chain performanceFacilities.
Facilities are the actual physical locations in the supply chain network where product is stored, assembled, or fabricated.
Inventory. Inventory encompasses all raw materials, work in process, and
finished goods within supply chain.Transportation
Transportation entails moving inventory from point to point in the supply chain.
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Drivers of the supply chain performance
Information Information consists of data and analysis concerning
facilities, inventory, transportation, costs, prices, customers throughout the supply chain.Pricing
Pricing determines how much a firm will charge for goods and services that it makes available in supply chain.
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Customer order cycle Replenishment cycle Manufacturing cycle Procurement cycle
Push/pull view of supply chain process
Process view of supply chain process
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Information must be accurate.
Information must be Accessible in a timely manner.
Information Of the right kind.
◦ Examples – Bar codes etc
Role of IT in SCM