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ENGLISH BUSINESS
COURSE
Col·legi Sant Miquel dels Sants
2n Batxillerat
KEY TOPICS OF THE COURSE
COMPANY
PUBLISHING HOUSE
MARKETING AND ADVERTISING
OTHERS
Company departments: job tasks.
Talking to coworkers.
Talking to the boss:difficult work situations/reviewing a performance.
Talking to subordinates: delegating.
Job interviews: CV, cover letters, letters of reference.
Company policies.
Negotiating job conditions. Asking for a pay rise.
COMPANY TALK
Telephone appointments.
The switchboard.
Telephone connections.
Telephone messages.
ON THE TELEPHONE
E-mails. Structure. Uses.
Business letters.
Planning a business letter: structure; words and expressions.
Writing tips.
BUSINESS CORRESPONDENCE.
OPERATIONS.
Setting the agenda.
Agreeing and disagreeing.
Interrupting.
Note-taking.
SALES.
NEGOTIATIONS. MEETINGS
Resolution of conflicts.
Dealing with difficult clients.
Small talks.B2B.
Financial statements.
Bank services. Lending and borrowing.
Bank documents.
Financing business ventures. BANKING AND
FINANCE
Applying for a loan.
Types of bonds.
The stock market. Trading shares.
Packing list.
Commercial invoice.
Describing a process and the required documentation:
INTERNATIONAL TRADE
Proforma invoice.
Multinational corporations.
Ways of transport. The incoterms.
Purchase orders.
Forwarder’s Certificate of Receipt.
Single Customs Declaration.
Certificate of origin.
Bill of Lading. Payment terms. Letters of credit.
Leisure time on business travels.
Railway and car travel.
Airport procedures. At the hotel.
Business socializing.
BUSINESS TRAVELS
Macroeconomics and indicators.
The trade cycle of booms and slumps.
Microeconomics and economic factors.
Basic economic terms. Supply and Demand.
ECONOMICS
Graphs. Describing change.
THE STOCK EXCHANGE MARKET:
The main concepts: shares, bonds, stockholders, dividends, bull/bear market, etc.
How the market works
THE CURRENT ECONOMIC CRISIS: causes and consecuences.
Inside Story
MARKETING AND ADVERTISING
Finding the customer
Planning a marketing strategy
Creating ads
Marketing tools
Presenting your public face
Marketing through trade fairs
The R&D department: encouraging innovation.
Risks and costs of innovations.
Brainstorming sessions.
INNOVATION
Venue: where am I giving the presentation?
Time and lenght.
Visual aids.
Signposting.
Presentation skills.
Objective.
Audience.
PRESENTATIONS
Contents.
Rehearsal.
Dealing with nerves.
Body language.
Voice quality and delivery.
Equipment.Structure.
PUBLISHING HOUSE
TRANSLATIONS: You will work on texts we may find in the professional world (legal, scientific,
technological texts, etc).
PROOFREADINGS: You will proofread some
texts and translations.
INTERPRETATIONS: We will talk about simultaneous and consecutive interpretation and we will do some practises.
PROFESSIONALS
- LAWYERS.
- BUSINESS PEOPLE: from the CEO to the receptionist.
- PUBLIC RELATIONS (PR).
- JOURNALISTS.
- DOCTORS.
- TRANSLATORS/INTERPRETERS (...)
Videos (simulations, interviews to professionals, etc.)
Projected exercises from business CDs.
Listenings (simulations, radio programs, news, etc.)
Written exercises and computer activities.
METHODS.
Simulations.
HERE WE GO !!!
BUSINESS ENGLISH COURSECol·legi Sant Miquel dels Sants. 2n Batxillerat