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Page 1: Page  1 YOUR LOGO Work Flow Basic Set Sales and Distribution 1 Meeting with customer Clearance with customer Negotiation with customer Conclusion of transaction

Page 1YOUR LOGO

Work Flow Basic Set

Sales and Distribution 1

Meeting withcustomer

Clearance with customer

Negotiation with customer

Conclusionof transaction

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Page 2: Page  1 YOUR LOGO Work Flow Basic Set Sales and Distribution 1 Meeting with customer Clearance with customer Negotiation with customer Conclusion of transaction

Page 2YOUR LOGO

Work Flow Basic Set

Sales and Distribution 2

Call Center(Inbound)

Account Manager(Outbound)

Account Managercalling client

Conclusion of transaction

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1

2

3

4

Page 3: Page  1 YOUR LOGO Work Flow Basic Set Sales and Distribution 1 Meeting with customer Clearance with customer Negotiation with customer Conclusion of transaction

Page 3YOUR LOGO

Manufacturer

Work Flow Basic Set

Sales and Distribution 3

Product ordering(Retail shop)

Product orderingvia E-mail(Manufacturer)

Warehouse(Manufacturer)

Contractorat Customer

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Page 4: Page  1 YOUR LOGO Work Flow Basic Set Sales and Distribution 1 Meeting with customer Clearance with customer Negotiation with customer Conclusion of transaction

Page 4YOUR LOGO

Work Flow Basic Set

Sales and Distribution 4

Stock holding 1

Product ordering(Inbound)

Stock holding 2

Stock holding 3

Contructor(CompleteProduct)

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Page 5: Page  1 YOUR LOGO Work Flow Basic Set Sales and Distribution 1 Meeting with customer Clearance with customer Negotiation with customer Conclusion of transaction

Page 5YOUR LOGO

Stock holding 2

Work Flow Basic Set

Manufacturing 1

Stock holding 1 Material selection

Productionrobotics

Constructorservice

Customer´shome

Page 6: Page  1 YOUR LOGO Work Flow Basic Set Sales and Distribution 1 Meeting with customer Clearance with customer Negotiation with customer Conclusion of transaction

Page 6YOUR LOGO

Stock holding 1

Work Flow Basic Set

Manufacturing 2

Production monitoring

Stock holding 2

Production unit 1

Production unit 2

Constructorservice

Page 7: Page  1 YOUR LOGO Work Flow Basic Set Sales and Distribution 1 Meeting with customer Clearance with customer Negotiation with customer Conclusion of transaction

Page 7YOUR LOGO

Work Flow Basic Set

Manufacturing 3

Stock holding 1

Product ordering(Inbound)

Manufacturing unit

Controllingof delivery

Constructor unit 1Constructor unit 2

Constructorunit 3

Page 8: Page  1 YOUR LOGO Work Flow Basic Set Sales and Distribution 1 Meeting with customer Clearance with customer Negotiation with customer Conclusion of transaction

Page 8YOUR LOGO

Work Flow Basic Set

Manufacturing 4

Production place 1

Production place 2

Production unit 3

Constructorservice

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Page 9: Page  1 YOUR LOGO Work Flow Basic Set Sales and Distribution 1 Meeting with customer Clearance with customer Negotiation with customer Conclusion of transaction

Page 9YOUR LOGO

Controlling ofrepairing units

Work Flow Basic Set

Customer Service 1

Engine breakdown

RepairingService

Maintenanceand repair tools

Mobilerepairing unit

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Page 10: Page  1 YOUR LOGO Work Flow Basic Set Sales and Distribution 1 Meeting with customer Clearance with customer Negotiation with customer Conclusion of transaction

Page 10YOUR LOGO

Work Flow Basic Set

Customer Service 2

Enginebreakdown

Customer´sCall Repairing

Service

A

B

Mobilerepairing unit Accounting

office

Repairing control

A: Repairing process B: Invoice process

Page 11: Page  1 YOUR LOGO Work Flow Basic Set Sales and Distribution 1 Meeting with customer Clearance with customer Negotiation with customer Conclusion of transaction

Page 11YOUR LOGO

Work Flow Basic Set

Customer Service 3

Productaverage

Complaint center(Inbound)

Delivery office(Time management)

Constructor(New product)

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Page 12: Page  1 YOUR LOGO Work Flow Basic Set Sales and Distribution 1 Meeting with customer Clearance with customer Negotiation with customer Conclusion of transaction

Page 12YOUR LOGO

Stock holding 3

Stock holding 2

Stock holding 1

Work Flow Basic Set

Customer Service 4

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Productaverage

Complaint center(Inbound)

Constructor(New product)

Page 13: Page  1 YOUR LOGO Work Flow Basic Set Sales and Distribution 1 Meeting with customer Clearance with customer Negotiation with customer Conclusion of transaction

Page 13YOUR LOGO

Work Flow Basic Set

Toolkit 1

Page 14: Page  1 YOUR LOGO Work Flow Basic Set Sales and Distribution 1 Meeting with customer Clearance with customer Negotiation with customer Conclusion of transaction

Page 14YOUR LOGO

Work Flow Basic Set

Toolkit 2

Page 15: Page  1 YOUR LOGO Work Flow Basic Set Sales and Distribution 1 Meeting with customer Clearance with customer Negotiation with customer Conclusion of transaction

Page 15YOUR LOGO

Work Flow Basic Set

Toolkit 3

Page 16: Page  1 YOUR LOGO Work Flow Basic Set Sales and Distribution 1 Meeting with customer Clearance with customer Negotiation with customer Conclusion of transaction

Page 16YOUR LOGO

Work Flow Basic Set

Sample

Product ordering(Inbound)

Delivery Service

Stock holding

Testing room

Order processing


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