![Page 1: Ownership Accountability Training for mid level staff](https://reader033.vdocuments.site/reader033/viewer/2022061300/54c892da4a7959cc278b46ba/html5/thumbnails/1.jpg)
Accountability&
Ownership
Mr. Neetu MaltiarTraining & Quality Consultant
![Page 2: Ownership Accountability Training for mid level staff](https://reader033.vdocuments.site/reader033/viewer/2022061300/54c892da4a7959cc278b46ba/html5/thumbnails/2.jpg)
Understand Accountability Learn how to become accountable Play
What we will do
![Page 3: Ownership Accountability Training for mid level staff](https://reader033.vdocuments.site/reader033/viewer/2022061300/54c892da4a7959cc278b46ba/html5/thumbnails/3.jpg)
How many times we have said that “It is not my Job”
Have you blamed the government
Have you criticized the civic societies
Have you felt that economy is bad; so it has affected you – e.g. high costs etc
Do you take complete ownership of all that
happens to you…. Or you BLAME
Trivia
![Page 4: Ownership Accountability Training for mid level staff](https://reader033.vdocuments.site/reader033/viewer/2022061300/54c892da4a7959cc278b46ba/html5/thumbnails/4.jpg)
What can I do to solve the problem?
Instead What if We Heard. . .
How can I contribute?
What can I do to develop myself?
How can I adapt to the changing world?
![Page 5: Ownership Accountability Training for mid level staff](https://reader033.vdocuments.site/reader033/viewer/2022061300/54c892da4a7959cc278b46ba/html5/thumbnails/5.jpg)
What isAccountability
or
ownership
![Page 6: Ownership Accountability Training for mid level staff](https://reader033.vdocuments.site/reader033/viewer/2022061300/54c892da4a7959cc278b46ba/html5/thumbnails/6.jpg)
Accountability means that individuals are responsible for their actions and maybe asked to justify them
Responsibility means being answerable for ones own actions
Definition
You are the CEO of your life, work
And you are RESPONSIBLE...
![Page 7: Ownership Accountability Training for mid level staff](https://reader033.vdocuments.site/reader033/viewer/2022061300/54c892da4a7959cc278b46ba/html5/thumbnails/7.jpg)
You cant hire other people to do your push –
ups for you
![Page 8: Ownership Accountability Training for mid level staff](https://reader033.vdocuments.site/reader033/viewer/2022061300/54c892da4a7959cc278b46ba/html5/thumbnails/8.jpg)
It is easy to dodge our
responsibilities, but we cannot dodge the consequences of dodging our responsibilities.
Sir Josiah Stamp
Remember
![Page 9: Ownership Accountability Training for mid level staff](https://reader033.vdocuments.site/reader033/viewer/2022061300/54c892da4a7959cc278b46ba/html5/thumbnails/9.jpg)
Activity - Ownership
OBJECTIVE –
To understand the concept of Accountability by discussing the concept of “owning our jobs.” To point out the difference one’s mindset between renting and owning.
![Page 10: Ownership Accountability Training for mid level staff](https://reader033.vdocuments.site/reader033/viewer/2022061300/54c892da4a7959cc278b46ba/html5/thumbnails/10.jpg)
Brainstorm on the difference in how you think and feel when you own a car (or house) and when you lease/rent a car (or house).
Capture the differences between renting and owning. Look for things like: take better care when own, think long term, pride, feel like it is part of you, identify with it more, etc.
Apply this to work. Brainstorm on the difference between “renting their job” and “owning their job.” Identify what behaviors you would see from someone with the mindset of “owning their job.”
Brainstorm Activity Guide
![Page 11: Ownership Accountability Training for mid level staff](https://reader033.vdocuments.site/reader033/viewer/2022061300/54c892da4a7959cc278b46ba/html5/thumbnails/11.jpg)
What was the purpose of doing this activity?
Does it make sense to talk about “owning our jobs”?
What can we do to help each other have more of an ownership mindset when it comes to our work?
How do I personally feel about my job? Do I “own it” or am I just “renting it?”
What more can I do to become an owner of my job?
Discussions
![Page 12: Ownership Accountability Training for mid level staff](https://reader033.vdocuments.site/reader033/viewer/2022061300/54c892da4a7959cc278b46ba/html5/thumbnails/12.jpg)
Take 100 % responsibility for your life and your
results
Means – Give up all Blaming, complaining, excuse making and saying that if the world
would be different – I would have been better off!!
1st Principle
![Page 13: Ownership Accountability Training for mid level staff](https://reader033.vdocuments.site/reader033/viewer/2022061300/54c892da4a7959cc278b46ba/html5/thumbnails/13.jpg)
Event + Response = Outcomes
Attitude
Display Positive Attitude to engage people and anticipate their individual needs.
Remember – Life in only 10% of what happens & 90% on How You React
![Page 14: Ownership Accountability Training for mid level staff](https://reader033.vdocuments.site/reader033/viewer/2022061300/54c892da4a7959cc278b46ba/html5/thumbnails/14.jpg)
The Circles
Area ofInfluenc
e
Area of Concern
![Page 15: Ownership Accountability Training for mid level staff](https://reader033.vdocuments.site/reader033/viewer/2022061300/54c892da4a7959cc278b46ba/html5/thumbnails/15.jpg)
Levels of Personal Accountability
![Page 16: Ownership Accountability Training for mid level staff](https://reader033.vdocuments.site/reader033/viewer/2022061300/54c892da4a7959cc278b46ba/html5/thumbnails/16.jpg)
The Problems of Accountability
* 1,100 people surveyed from different industries
![Page 17: Ownership Accountability Training for mid level staff](https://reader033.vdocuments.site/reader033/viewer/2022061300/54c892da4a7959cc278b46ba/html5/thumbnails/17.jpg)
Must clearly know your desired objectives and outcomes.
Ask yourself, “ What are you accountable for
achieving?”
Problem #1Overwhelming and Competing Priorities
![Page 18: Ownership Accountability Training for mid level staff](https://reader033.vdocuments.site/reader033/viewer/2022061300/54c892da4a7959cc278b46ba/html5/thumbnails/18.jpg)
Environment of blame and finger pointing
Plans and activities are not effectively coordinated due to silos and territorialism.
Blame and finger pointing initiate when the problem(s) surface from the parties involved.
Problem #2 Territorialism and Silos
![Page 19: Ownership Accountability Training for mid level staff](https://reader033.vdocuments.site/reader033/viewer/2022061300/54c892da4a7959cc278b46ba/html5/thumbnails/19.jpg)
What to do
![Page 20: Ownership Accountability Training for mid level staff](https://reader033.vdocuments.site/reader033/viewer/2022061300/54c892da4a7959cc278b46ba/html5/thumbnails/20.jpg)
Activity - Thoughts
![Page 21: Ownership Accountability Training for mid level staff](https://reader033.vdocuments.site/reader033/viewer/2022061300/54c892da4a7959cc278b46ba/html5/thumbnails/21.jpg)
Catch the Energy People are afraid of the
future, of the unknown. If a man faces up to it, and takes the dare of the future, he can have some control over his destiny. That’s an exciting idea to me, better than waiting with everybody else to see what’s going to happen.
---John Glenn
![Page 22: Ownership Accountability Training for mid level staff](https://reader033.vdocuments.site/reader033/viewer/2022061300/54c892da4a7959cc278b46ba/html5/thumbnails/22.jpg)
Be Excellent – Better than anyone else!!
Do not procrastinate
There is no shortcut – Sincerity & Hard work
World – Class Language
The myth of personal transformation
You create your own reality
Key Pointers
![Page 23: Ownership Accountability Training for mid level staff](https://reader033.vdocuments.site/reader033/viewer/2022061300/54c892da4a7959cc278b46ba/html5/thumbnails/23.jpg)
It only takes a minute to run towards a fear It only takes a minute to set a big goal It only takes a minute to drink a glass of water It only takes a minute to raise your standards
to world- class It only takes a minute to go the extra mile at
work and WOW a customer It only takes a minute to reflect on what you
can do today to be better than you were yesterday
It only takes a minute to make a new choice that will lead to your best life.
IT ONLY TAKES A MINUTE
![Page 24: Ownership Accountability Training for mid level staff](https://reader033.vdocuments.site/reader033/viewer/2022061300/54c892da4a7959cc278b46ba/html5/thumbnails/24.jpg)
Thank You for going through the presentation
and deciding to change your world!!
The journey towards excellence has begun….
*Thanks to Mr. Robin Sharma for the continual guidance, motivation & content.