Outcasts, Marginals, VulnerableFrom Institutional Isolation toward Social Inclusion (The Homeless People in Moldova)
Petru NEGURĂ, Marcela DIȚA, Maria VÎRLAN 21-25 August, Antalya, Turkey
The social welfare in a transitional country: successes
• The social work is taught at the university since 1994
• The social work is officially recognized as a profession from 1998 (each municipality has a social worker)
• Social insurance system - stabilized
• New programs, strategies, laws were adopted and carried out in order to support the social development (family, children), social inclusion (de-institutionalization of disabled, of children in residential care), non discrimination (minorities), gender equality, etc.
• Emergence of a wide NGO sector, etc.
A "new" profession in a changing system: challenges
• Growing social inequalities and massive pauperization (population)
• Strong discriminatory stereotypes (population)
• Overcentralization and institutional rigidity (state): tough management and reluctance to reform
• "Paternalistic" welfare mentality (state and population)
• Institutionalization rather than social inclusion
The Soviet welfare system: inclusive and exclusive strategies
• Inclusive strategies (mothers, veterans, disabled, etc.)
• Exclusion, discrimination, criminalization ("social parasites": beggars, vagrants, prostitutes, "spongers" (tuneiadtsy), alcoholics, etc.): the 1961 "anti-parasite" law
• The work (socially useful) presented as central value and main criterion for the distribution of social services ("кто не работает, тот не ест")
Case study: the Hosting and Guiding Center for Homeless People in Chisinau
• Founded in 2004 by the Municipal Department of Social Work (Chisinau) with a grant from Moldova Social Investment Fund (Swedish funding)
• Main objective: to shelter and to orient homeless people from Chisinau, contributing to their social inclusion
• Capacity: 70 people (in frosty nights, twice more)
• Eligibility for clients: adults before retirement (57/62), without severe disabilities, contagious diseases, no pregnant women, no drunk or drugged people
Center's services• accommodation (at night, 3 months maximum,
exceptions admitted)
• food (breakfast and dinner)
• hygiene
• primary healthcare
• legal advice
• psychological counseling and social assistance
The Center's clients in figures
• From 2004 to 2012: 1937 new beneficiaries, on the average 215 per year
The Center's clients by gender
Clients by age
18-25 25-62 (M) 25-57 (F) 62+
215
140
464
259
By citizenship / nationality
Other social categories
Disabled
Pensionaries
Ex prisoners
Orphanage graduates
Others* 185
65
410
172
226
* Others: alcoholics, drug users, prostitutes, failed émigrés, etc.
ID papers
The loss of home: some causes• Family problems (nuclear and extended)
• Alcohol and drug addiction (see family problems)
• Victims of fraudulous business with flats
• Failure of integration after release from prison (loss of belongings)
• Failed emigration
• Etc.
Achievements (to date)• 86 (8%) - assisted to get welfare allowance ("ajutor
social")
• 248 (23%) - assisted to find a job
• 151 (14%) - assisted to get permanent accommodation in the public home for elderly
• 162 (15%) - assisted to face psychological and social problems
• The other 40%: back to the street (Are they hopeless?)
Challenges
• Limited autonomy (to the Municipal Department of Social Work) - institutional rigidity
• High demand (for shelter and services) and low institutional capacity
Temporary solutions and palliatives
• Informal regulation ("secondary adjustment" of the staff to the institutional rules)
• "Paternalistic" / "authoritarian" approach in dealing with clients ("keeping the discipline") - professional "habits" (of the former policemen staff)
Future plans• To create a day center for homeless people
• To create a "social ambulance" service (for emergency aid)
• To adjust the Center's formal regulation to clients' real necessities and staff capacities
• Lobbying the national and municipal administration to improve the legislation and promoting policies in order to facilitate the social inclusion of the less ressourceful people (the legal regulation concerning the welfare allowances, the issuance of ID papers, medical assistance, professional training for adults, etc.)