Download - Organizational Structure & Behaviour
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Organizational Structure&
Organizational Behaviour
Group members: Ankur, Charmi,Karishma, Raghav, Yamini
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Organizational Structure.
Formal divisions, grouping, andcoordination of job tasks.
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Organizational Structure.6 KEY ELEMENTS:
Work Specialization
Departmentalization
Chain of Command
Span of Control
Centralization / Decentralization
Formalization
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Work Specialization
The degree to whichorganizational tasks are
sub-divided into individual jobs.
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Game time
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Henry Ford
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Work Specialization
Prod
uctiv
ityHigh
HighLow
Impact ofeconomies ofspecialization
Impact ofhumandiseconomies
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Departmentalization
The basis on whichjobs in an organizationare grouped together.
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DepartmentalizationBASES OF DEPARTMENTALIZATION:
Functions
Product
Geography
Process
Customer
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Chain of Command
Unbroken line of authorityfrom top to bottom,
clarifying who reports to whom.
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Chain of CommandRELATED CONCEPTS:
Authority
Unity of Command
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Span of Control
Number of subordinates amanager can efficiently and
effectively direct.
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Centralization / Decentralization
The degree to whichdecision making is concentratedat a single point or distributed.
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Formalization
The degree to which jobswithin an organization are
standardized.
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Organizational DesignsSimple Structure
Bureaucracy
Team Structure
Virtual Organization
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The Simple Structure
-Not elaborate.- Low degree of departmentalization.- Wide spans of control.- Centralized authority.- Less formalization.
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The Simple Structure
- Widely practiced in small businesses.- Its strength is its simplicity.- Fast, flexible, inexpensive, clear accountability.- Inadequate for large organizations.
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Bureaucracy
- Standardization.- Specialization.- Formalized rules and regulations.- Departmentalization.- Centralized authority.- Narrow span of control.- Chain of command is followed.
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Bureaucracy
- Perform standardized tasks efficiently.- Economies of scale.- Minimum duplication of personnel and equipment.- Optimum use of less skilled mid / low level managers.
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Bureaucracy
- Subunit conflicts may arise.- Obsessive concern with rules.
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Bureaucracy
Asian Bureaucracies – top to bottom:
Singapore, Hong Kong, Thailand,South Korea, Japan, Malaysia, Taiwan,Vietnam, China, Philippines, Indonesia,India.
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Team Structure
- Breaks down departmental barriers.- Decentralization of decision making.- May complement / supplement a bureaucracy.
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Virtual Organization
- Why own when you can rent?- Small, core organization that outsources major business functions.-Highly centralized.- Little or no departmentalization.- High flexibility.- Management has less control.
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Organizational Behaviour
The study and application ofknowledge about how people,individuals, and groups act in
organizations.
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Interpersonal Skills
Skills that a person uses tointeract with other people.
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Interpersonal SkillsSmile. Be appreciative.Pay attention to others.Practice active listening.Bring people together.
Resolve conflicts.Communicate clearly.
Humor them. Don't complain.See it from their side.
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Interpersonal SkillsSmile. Be appreciative.Pay attention to others.Practice active listening.Bring people together.
Resolve conflicts.Communicate clearly.
Humor them. Don't complain.See it from their side.