Transcript
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APS klantendagValue Scan
Bart Heylen
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Value Scan Objective
Do we still have the
right planning solution?
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Customers = Solutions
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The Need for change
Strategy
Change
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The Business Case
Measurable
Non measurable
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Change
Right First Time, Every Time (?)
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Measure is difficult
Economical
Meaningful
Timeously, clearly
Not TO much
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Measure the right things
Strange behavior
Hockey stick syndrome
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4 Levels of improvement
Value
Scope
Decisions
Usability
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What is a value scan?
Content
We discuss
current objectives
We analyze
We discuss the
future
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Do we still have the right planning solution?
A
VALUE SCAN
can tell
