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OPPORTUNITY IN CONFICT:Capture possibilities in adversity
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Convey Meaning.Create Significance.
Karachi | Lahore | Islamabad | Multancarnelianco.com
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Learning outcomes
1. Enhance the ability to consciously choose the ‘bigger picture’
2. Self-regulate to explore and develop opportunities
3. Move from scarcity mentality to abundant thinking
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Conflicts often arise due to competitive beliefs. If managed well, new and better thought processes are
generated; if not addressed, these conflicts remain and grow into issues and/or wars. Though, genetically by nature, we have more in common than what sets us
apart; it is our nurture that constructs differences. Even though we may be well aware of what it is that causes strife and meaningless conflicts between us, yet our
conditioning is stronger than our aspirations for peace, harmony and followship.
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The United Nations Human Rights Council’s (UNHRC) annual Global Trends Report for 2016
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The essence of harmonious relationships
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Geometry of relationships
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Multiplier effect
• 2 people – 1 sub-group• 4 people – 11 sub-groups• 8 people – 247 sub-groups• 16 people – 1,786 sub-groups• And so on
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Strive for win/win outcomesAs
sert
iven
ess
Cooperation
Competing (W/L)
Accommodating (L/W)
Collaborating (W/W)
Compromising
Avoiding (L/L)
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Diversity
• Explore differences in a safe, positive and nurturing environment.
• Understand, accept and respect:- Individual’s uniqueness,- Recognize differences.
• Move beyond simple tolerance to embrace and celebrate the rich dimensions of diversity within us.
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LEVERAGE diversity
• Gender• Differently-abled• From village• Elderly• Senior• Junior• Other religions
• Other political affiliation• Small/big town• Ethnic group• Single mother• Bachelor• Other ethnicity
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Different ≠ Wrong
Different = Different
If I am right, follow meIf I can improve, correct me
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BIASES• 107 belief• 27 social• 49 memory
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Inclusion: A dynamic state of leveraging diversity to create a fair, healthy and high-performing organization.
Inclusive organizations ensure equitable access to resources and opportunities for all.
They enable individuals and groups to feel safe, respected, engaged, motivated and valued for who they are and for their
contributions toward mutual goals.
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Being invited to the party: DIVERSITY
Being asked to dance: INCLUSION
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Day-care serviceMothers in the workforce
Wheelchair-bound Ramps
Older generation More tech training opportunities
Millennials Greater empowerment
Varied background Customized coaching
Other religions, ethnicity Expression without fear
Women technicians Equal challenges
Be INCLUSIVE
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Positive outcomesSurvey of 200 companies in 4 EU Member States, 60% stated that their motivation levels and efficiency had increased due to implementation of diversity policies, while 57% stated that it lead to improved service levels and customer satisfaction.
Forbes Insights conducted a comprehensive survey of more than300 senior executives in 2011. These executives developed, implemented, or managed strategies related to diversity and inclusion for their companies. The companies that participated in the survey had revenues of at least $500 million and went up to more than $20 billion.
Forbes Insights – July 2011
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Benefits gained by companies with active D&I policies
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Think different
Deliver on TOAYWTOTY
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DiscriminationHarassmentSexual harassmentBullyingStereotyping
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Respect
• Latin word Respectus• Means: “I see you”• Implies: CCC - Care, Consideration, Compassion
: Repeat the other’s perspective
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Opportunity in conflict
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• The Assertiveness-Cooperation model of Life Positions
• Shift from scarcity mentality to abundance• Conflict resolution through Win/Win
negotiations
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This 1-hour Morning Stretch session puts participants in a tight spot where they have to safe-guard their territory and ensure
they are able to maximize the resources in their area. The activity “Chair Conflict” brings our natural, insecure and
habituated behaviors to the fore, which, during the debrief, participants realize is destructive and non-cooperative. Yet, we are chained to our centuries-old reactions. What do we have to do to see possibilities in conflict as well as expand our mentality to know we are abundantly endowed with what it takes to live
together with gratitude.
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We have the capacity to influence each other in our choices and decisions. Are we guided by our conscience in doing so, or do lower-instinct motivations drive our behaviors? In this session, 2-4 teams (depending on audience size) are provided the same briefing but different areas in which to execute their task. Teams are allowed to plan their strategy for 7-minutes; and execute in 5-minutes. Invariably, people go with their impulsive choices and get the task done within 2-minutes, mostly driven by the need to compete. Some voices may offer better alternatives, yet these are quietened by stronger, more powerful opinions. With plenty of time and resources at hand, people tend to make decisions by the rule ‘What’s In It For Me?’ This simulation allows participants to learn they always have a third, better option as long as we follow the ‘Win/Win’ Principle in resolving conflicts for greater inclusion.