Open Banking Innovation Lab
Paul Koetsier
KPMG Innovation Advisory –Payments
[email protected] +31 6 20 43 96 34
From macro trend to prototype in no more than 3 daysInput:In order to make the most of the session and be able to make the right conclusions and priorities we need the (digital) strategy and a high level change roadmap as inputs.
Ank van Wylick
KPMG Innovation Advisory –Fintech & Innovation
[email protected] +31 6 42 52 54 23
This presentation is made by KPMG Advisory N.V., registered with the trade register in the Netherlands under number 33263682, a member firm of the KPMG network of independent firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. KPMG International provides no client services. No member firm has any authority to obligate or bind KPMG International or any other member firm vis-à-vis third parties, nor does KPMG International have any such authority to obligate or bind any member firm. .
Innovation powered by KPMG
Participants:We expect a multi-disciplinary team of 10 to 20 persons, consisting of representatives of the digital, innovation, marketing and product development teams complemented with other stakeholders.
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The banking industry is changing. New entrants, regulation, new technologies and changing customer expectations bring challenges to established and new players. Customers expect all experiences to meet the expectations set by their best experiences. This is triggered by other industries like social, retail and travel. To find an answer to the effects of these change drivers, a strategy on Open Banking is required.
Open Banking separates the production of banking services and products from the distribution thereof. The customer experience is driven by the form of distribution and many flavours are possible.
Open Banking is a trigger for innovation within the banking market. Banks as well as potential new entrants will need to strategically define what roles to play. And how to adapt their business models accordingly. Furthermore they need to define how to win and what operating model to set up to achieve the set objectives. Other markets provide evidence that open data exchange and platform economies can change ecosystemsand the positions of individual players in a short period of time.
In Europe, the moment to act is now, as the Payment Services Directive 2 (PSD2) is a regulatory driven first step towards Open Banking. KPMG can help you determine your route towards the future of banking.
Objectives and benefits
— Tangible, prototyped, Open Banking product and service ideas;
— Strategic direction & high level roadmap aligned and committed amongst participants;
— Acceleration in time: from several months to a couple of days;
Objectives and key benefits
1. Inspire Mega trends
5. IteratePrototypes
6. ChallengeStrategic fit
Kick off the lab session
7. DesignDesired end state
9. PlanRoadmap
Present Mega Trends
Provide real-live examples &
illustration of other markets
Use innokavesetting to explore market trends
Challenge open banking strategy
Determine focus areas
Identifykey personas
Define wicked problem
Get to know design thinking
Elaborate pains and gains per persona
Determine future roles
Construct user stories
Generate ideas
Create concept
Gather feedback
Validate prototypes
Prioritise focus areas
Adjust concept
Build prototype
Perform highlevel gapanalysis
Programme Day 1 Programme Day 2
Open bankingOpen banking
8. AssessImpact
3. ConvergeDirection
2. Validate Deep dive strategy
4. DiscoverUse cases
Programme Day 3
Explore strategy
Analyse current state for IT
Identify key IT and business process elements
Identify governance,
people and metrics
elements
Explore Target Operating Model elements
Analyse current state business processes
Analyse current state governance, people & metrics
Asses impact vis-a-vis enablers
Define change
activities
Prioritise activities
Identify dependen
cies and risks
Sketch high level roadmap
Challenge strategic fit
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