Office of the CIO – IT4IT & IT4Business
Solutions
About MSPBlue chip enterprise customers
Supports both hosted and on-site deployment – 100% successful
implementation
Provides a platform for business governance and alignment ://http . / 48 7youtu be iGj BBu ok
Blue Chip Customers - examples
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Technology – smashing the Gartner quadrants constraints
Integrations – business logic driven (Data capture & validation)
EA active modeling
Process enforcement
Prioritization & what-if Analytics
Strong dash-boarding and reporting
Collaboration
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IT O
pera
tions
Orchestrating the CIO’s “nexus of forces”
Business demand
Skill / capability /
financial constraints
Change & Regulations
Technological constraints
Service Demand
Existing Agreements
Transparency
Complexity
Optimize and align your demand according to the supply constraints
PlanAlign operations performance and maintain service and delivery level
ExecuteAssure optimal delivery is done on schedule, within the budget & quality
Monitor
Financial constraints
HR
Corporate risks
Strategic goals
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My Single Point is a software platform, that integrates data, process and people in order to
govern all aspects of the operations
Budget governance (Planning, Forecasting, control)
Portfolio, Program, Project, Work ManagementSales Operations Optimization Idea & innovation ManagementBusiness Demand ManagementGRC operationsService operations optimization (OEM)
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What is My Single Point?
How does it look like?
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Example the IT systems to harmonies quality
Project management systems
CRM and Bid Management systems
Risk management systems
Defect, tasks, incident management systems
3rd party configuration and release
management / change control systems
ERP systems
Setting a demand management framework that creates a uniform coherent process which binds the IT System with data managed in:
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Key benefits from MSP – Case examples
Duration first installation – 1 Month (budget planning)
first installation – 1 Month (budget planning)
SAP
Benefits30% increase in HR productivity
2.5 % saving of the overall budget
50% decrease in time spent on budget governance
10% decrease in OPEX (maintenance)
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Case history 1 Case history 2
Description• Industry - Insurance• Revenues – 2.5 B $• # of users involved ~ 800
• Industry - Finance• Company size – 10 B $• # of users involved ~ 100
SAP, MS-Project, TFS, QCCore systems
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Work shop
Prototype
Model Enhancement
Rollout
Implementation methodology – agile yet incremental
ProcessRoles & Accountabilities EA data ModelKPIs, ReportsRoad Map
What-If scenarioSLAsIntegration Enhancements implementation
EntitiesFormsAuthorizationsWork flowsData Model
User training & supportTargeting the next transformational area in the road-map
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Office Of the CIO high level scope
Business flows
Procedure & practices
Planning & control
Bus
ines
s Al
ignm
ent
Business flows
Corporate
operations
MD
M
Business flows
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operations
MD
M
Budget demand
Corporate
Objectives & KPIs
Budget constraints
Organizational unit
structure & HR
constraints
Portfolio Structure
Assets RisksService Catalog
Decision making process
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Office Of the CIO high level scope
Set the operations
caps according to
OU structure / skills per time unit
(year / quarter / month)
set the budget caps according to
the OU / customer structure, study the
ERP budget break down
structure
Objectives & KPIs
Budget constraints
Organizational unit
structure & HR
constraints
Portfolio Structure
Assets RisksService Catalog
Decision making process
set the KPIs and build the
Corporate Performance
balanced scorecard
tree to align the budget
demand with the corporate
objectives
map the customers portfolios
break down tree
Map the cost item
repository and price
lists
discover the corporate risk
catalog to align the budget
demand with the risk
constraints
design the reports,
controls and KPIs for the
what if scenario and dashboards
Map the business flows &
allocate who would be
accountable for assessing
the operational
impact
operations
Budget demand
CorporateM
DM
Office Of the CIO high level scope
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Portfolio
Business Demand
Work Packages
Tasks
Releases
Budget plan
Strategy
Service catalog
Risks
SLA
Documents
Process
Roles & accountabilities
Org structure
Capacity
Assets
Budget Line
OU structure
SkillsBusiness Plan
Constraints repository
Service Requests
DefectJira
TFS
ClarityOracle
Office of the CIO Demo
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MSP Budget Governance Solution example
:// . - .http www msp gs co/m
ERP(SAP)
CRM, DWH,
etc.
XLS Others..
Strategic goals, sales forecast, budget demand
Invest (OPEX, CAPEX), project portfolio, contract mgmt
Ressources, skills, delivery capabilities, timelines
Financial (process) model, risks & constraints
MSPBudget
GovernancePlatform
Budget Transform
ation M
anagement
Financial Data Integration
Busi
ness
O
pera
tions
Fr
amew
ork
Highly flexible, preconfigured budgeting process model (gates, roles, accountability, etc.)
Ad-hoc, real-time, transparent
& consistent integrated
budget planning Simulation & Analysis
KPIsMIS /
ReportingCompliance & Auditing
Roles & Process mgmt
Financial model & data aggregation
Rapid, low cost implementation
Integrated, accurate & current, highly scalable, flexible and easy to use platform, delivering high-
quality results and generating high user acceptance
Non-intrusive, flexible data integration
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