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Objectives Understand what a Loss Incident is. Know the real cost of a Loss Incident. Understand the Causes of a Loss Incident. Understand what Proactive Safety involves. Understand Reactive Safety & Recovery.
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What is Loss Control? Reducing & eliminating the occurrence of
undesired events through engineering controls, enforcement of established procedures, frequent training and continuous evaluation.
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Undesired Events
Not an Accident, but a Loss IncidentLoss Incident 3 Causes
• 1. Lack of Control
• 2. Basic Causes
• 3. Immediate Causes
Causing an Undesired Event Resulting in Loss
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Lack of Control
Inadequate Systems– Program in place hire, train and evaluate
desirable associates.
Inadequate Standards– Procedures in place to perform critical tasks
Inadequate Compliance with Standards– Established standards are not enforced
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Basic Cause
Underlining reason why the event occurred Basic Causes have 2 major categories
• 1. Personal Factors– Inadequate Capability– lack of Knowledge– Lack of Shill
• 2. Environmental – Inadequate Leadership– Inadequate Equipment– Inadequate Engineering
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Immediate Causes
The unsafe act or condition that caused the event to occur.
2 Categories • 1. Substandard Acts (Behavior)
– Improper Lifting
– Failure to Lock Out equipment
– Using Equipment improperly
• 2. Substandard Conditions– Inadequate Guards
– Defective Tools
– Inadequate Illumination
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IncidentIncident- The contact event that causes harm or damage.
Struck Against Struck By Fall Caught In Caught On Caught Between Contact With Release of Energy
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Loss
Damaged Property Damaged Product Environmental
Pollution Injury Death
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Cost of Loss Incidents Injury Cost
– Medical
– Compensation Costs
Property Damage– Building Damage
– Equipment Damage
– Repair Costs
– Product Damage
Miscellaneous Costs– Loss of Production
– Additional Paperwork
– Wages for lost time
$1
$5 to $50
$1 to $3
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Cost in Sales
Spend on average $800,000 Comp. Injuries Profit Margin of 5% $16,000,000 in additional sales to cover
loss
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Non Monetary Costs
Bad Press Loss of Efficacy Employee Moral Organization of a Union PTSD OSHA Visit Additional Frustration
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Proactive Safety
Responsibility Authority Accountability Daily Safety
Observations Procedures
Discipline Frequent Safety
Talks Employee
Involvement
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Responsibility for Safety
Who has it at your Division? Do they have the Authority? Safety is a line Responsibility.
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Terminology
A manager is Assigned Responsibility A manager is Delegated Authority to carry
out the responsibility A manager is Held Accountable for
carrying out or not carrying out the responsibility
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Safety Management
Responsibility– Design of Program– Provide Technical Assistance– Measure Activity & Results for Accountability
Authority– Advise, Warn & Question
Accountability– Quality of program– Accuracy of Technical Advise
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Proactive Safety- Start at Hire
Integrate Safety in Classified ad when hire Discuss at Interview Safety Orientation Have the new hire work with a responsible
associate that is not a risk taker Touch base with a few weeks on the job
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Eliminate Unsafe ActsEliminate Unsafe Actsto Eliminate Lossto Eliminate Loss
1
29
300
700,000
Serious Injury
Minor Injuries
Non-Injury Incidents
Unsafe Behaviors
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Procedures
Have a procedure on every critical task Can be in the form of CWTA or JSA Procedure identifies:
– 1.Basic Job Steps– 2.Hazards associated with task– 3.Safe Job Procedure
Ensure Associates are trained on and follow procedure
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Daily Safety Observations
Observe most critical tasks most often Immediate Corrective Action for
substandard behavior– Stop task at hand– Start positive– Coach on substandard behavior– End on positive stern note
Show sincere praise for safe behavior
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Discipline
Last resort for minor issues First resort for major issues Must Be
– Direct– Consistent – Immediate– Always coach on substandard behavior
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As frequent as possible Supervisor should lead the talk Less then 10 minutes Subjects & Topics should vary Comply with OSHA Raise the awareness level
Safety Talks
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Reactive Safety & Recovery
Investigate Analyze all incidents Discover Root Causes Implement Corrective Action ASAP Communicate incident to all associates If it happened somewhere else, ask could it
happen here?
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Employee Involvement
Make them feel part of the program Train them in CPR & 1st Aid Have them conduct training Conduct observation on each other Listen and act on their concerns Write JSAs
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Conclusion
Better Understanding of: What a loss incident is The real cost of a loss incident Causes of a loss incident Proactive Safety Reactive Safety & Recovery